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2333 Ashley River Rd, Charleston, SC 29414
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Anonymous
-
Friend of resident/client
4.0
BECAUSE OF THE OAKS...I M FREE FROM WORRY BECAUSE I KNOW SHE IS IN SAFE HANDS
The update is that all is well, and [name removed] is doing well. The care for her is good. She no longer can walk, nor stand.
The only continued issue is the care of her clothes. Either it is missing or other clothing from other residents is mixed with her.
Other than that, I give The Oaks an A.
About the facility Oaks at Charleston
Choice of companion or private studio, one-and two- bedroom accommodations
Weekly housekeeping and laundry
All utilities except for telephone
Delicious, well balanced meals, three times per day
Snacks available around the clock
Care staff on duty 24 hours per day
Emergency Call System
Assistance with daily living activities(dressing, bathing, grooming, etc)
Full time licensed nurse
Scheduled transportation for physicians visits, activities, and shopping
Extensive array of activity/program offerings with events seven days a week
Specialized Seasons Program for Memory Care
Beauty Shop
Senior living options offered
Assisted Living
Memory Care
Pricing for Oaks at Charleston
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Oaks at Charleston
2333 Ashley River Rd, Charleston, SC 29414
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9.2
Review score
46 reviews
9.2
Review score
46 reviews
5 star
56%
4 star
24%
3 star
7%
2 star
4%
1 star
9%
9.6
Review score
31 reviews
9.6
Review score
31 reviews
5 star
78%
4 star
19%
3 star
0%
2 star
0%
1 star
3%
9.4
Review score
43 reviews
9.4
Review score
43 reviews
5 star
58%
4 star
23%
3 star
12%
2 star
2%
1 star
5%
8.6
Review score
88 reviews
8.6
Review score
88 reviews
5 star
44%
4 star
28%
3 star
15%
2 star
7%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Oaks at Charleston
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Incontinence Care
- Diabetic Care
- High Acuity Care
Meals & Dining
- Vegetarian
- Room Service
- International Cuisine
- Guest Meals
- Restaurant Style Dining
- No Sugar
- Professional Chef
- Low / No Sodium
- Gluten-free
- Meals Provided
- Special Dining Programs
- Anytime Dining
Room Amenities
- Air Conditioned
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Handicap Accessible
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Ground Floor Units
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Private Bath
- Meeting Room
- Indoor Common Areas
- Computer or Media Center
- TV Lounge
- Beauty Salon
- Central Fireplace
- Library
- Outdoor Common Areas
- Barber Shop
- Outside Patio
Recreational areas
- Movie or Theater Room
- Piano or Organ
- Raised Garden Beds
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Birthday Parties
- Holiday Parties
- Activities On-site
- Trivia Games
- Live Dance or Theater Performances
- Day Trips and Outings
- Art Classes
- Brain fitness / Dakim
- Montessori Programs
- Stretching Classes
- Visiting Chaplain or Priest
- Live Musical Performances
- Karaoke
- Sensory-based Programs
- Protestant Services
- Devotional Activities Offsite
- Catholic Services
- Pet-focused Programs
- Happy Hour
- Cooking Classes
- Gardening Club
- BBQs or Picnics
Reviews
for Oaks at Charleston
Write a review
A Place for Mom has scored Oaks at Charleston with 9.2 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Oaks at Charleston has 46 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.6
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Oaks at Charleston with 9.2 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Oaks at Charleston has 46 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Anonymous - Family/friend
Assisted Living
December 17, 2024
BECAUSE OF THE OAKS...I M FREE FROM WORRY BECAUSE I KNOW SHE IS IN SAFE HANDS
The update is that all is well, and [name removed] is doing well. The care for her is good. She no longer can walk, nor stand.
The only continued issue is the care of her clothes. Either it is missing or other clothing from other residents is mixed with her.
Other than that, I give The Oaks an A.
Response from Oaks at Charleston
December 23, 2024
Thank you for taking the time to leave a review and recommend our community.
Kimberly - Family/friend
Memory Care
September 10, 2024
Our families experience
5 for each category! The staff are very attentive to my mom's needs and we would recommend Oaks at Charleston community to other families based on the experience we have had so far
Response from Oaks at Charleston
September 10, 2024
Kimberly - Thank you for taking the time to leave a fives star review. We are grateful for the opportunity to care for your mother.
Anonymous - Family/friend
Assisted Living
August 19, 2024
Great facility, caring staff
5 for all, it was a short stay for my dad but it was a great experience
All staff were extremely attentive.
I would absolutely recommend Oaks at Charleston to others looking.
Response from Oaks at Charleston
August 21, 2024
Thank you for taking the time to leave a five star review of Oaks at Charleston.
Anonymous - Family/friend
Assisted Living
June 27, 2024
Oaks at Charleston Review
The staff is wonderful, as well as the caregivers.
For the most part, my family has a great rapport with the caregivers, and they are very attentive to our sister. We also have a great rapport with the residents, as we are a part of that community as well .
Response from Oaks at Charleston
July 3, 2024
Thank you for taking the time to leave a five star review.
Anonymous - Family/friend
Assisted Living
June 11, 2024
Our families experience
Some of these I can't answer accurately such as the friendliness of staff. There is a small handful of aids who are the sweetest most caring people you will ever meet but there are some who are plain nasty and border on abusiveness. Quality of care is poor unless you happen to have one of the good aids. We gave the activities a 3, but the activities director is FABULOUS.
Response from Oaks at Charleston
June 17, 2024
Thank you for taking the time to leave a review and share your experience of our community. If you would like to have further discussions regarding any concerns you have, please call (770) 796-5871, and we will be glad to speak with you.
Cindy - Family/friend
Assisted Living
June 11, 2024
A wonderful place!
The Oaks at Charleston is a wonderful place. The staff is always friendly and willing to assist my mom when needed! They are ALWAYS doing things for the residents. Whether it be weekly outings or indoor activities! The food is wonderful and they offer many options. My mind is at peace knowing that my mom is in a wonderful facility!
Response from Oaks at Charleston
June 17, 2024
Cindy - Thank you for taking the time to leave a five star review. It is a pleasure to serve your mother. Thank you for entrusting us with her care.
Anonymous - Family/friend
Assisted Living
May 31, 2024
Our families experience works.
The friendliness of the staff gets a 5+. I just want to say that every one is just so incredibly nice and loving to our father. Me and my brother are visiting now and we just see how well he is looked after. It helps us feel comfortable living in VA and MD. [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] gosh I can't remember the others names but all sooo nice. Also we were impressed when his wife [name removed] died they did a ceremony for him. Very impressed with the staff
Response from Oaks at Charleston
June 4, 2024
Thank you for taking the time to leave a five star review of our community and team.
Anonymous - Family/friend
Memory Care
May 17, 2024
home away from home
The Oaks at Charleston facility is a nice one, but sometimes the repairs are a little slower. We did run into an issue but they were very accommodating. Based on the experience we have had with the Oaks, we would recommend this community to other families.
Response from Oaks at Charleston
May 23, 2024
Thank you for the five star review and recommending our community.
Jennifer - Family/friend
Assisted Living
May 10, 2024
Would recommend works!
All 5's except meals, the only complaint my dad ever has there is sometimes the food is so great, some of the other residents agree. Although they have a new chef so we'll see what happens.
I really like that it is a smaller facility, and they have even started a little gardening club since my dad told them how much he likes to garden.
Response from Oaks at Charleston
May 16, 2024
Jennifer - Thank you for the five star review. We are grateful for the opportunity to care for your father.
Mathew C - Family/friend
Memory Care
May 2, 2024
Great company
The oaks of Charleston is a one of kind company, the staff are truly amazing, and the care they have for residents there is truly wonderful, words can’t explain how pleased I am with having my mom in they’re memory care unit.
Response from Oaks at Charleston
May 7, 2024
Matthew - Thank you for leaving a five star review. We are grateful for the opportunity to care for your mother.
Michael T - Family/friend
Assisted Living
April 17, 2024
Great place all around
I would have to say "5" for each category. We have moved [name removed] to memory care building and he seems content and happy which is all we can hope for. My only concern is turnover of staff but that probably happens at all such facilities. We are happy with the staff and their care.
Response from Oaks at Charleston
April 22, 2024
Michael - Thank you for taking the time to leave a five star review. We are grateful you have entrusted us with your loved ones care.
Monique - Family/friend
Memory Care
April 10, 2024
Recommended
My loved one was previously a resident at Oaks at Charleston and most everything was very good for her! The experience was good. The Oaks was wonderful to us. I would, and have, recommended this facility to others.
Response from Oaks at Charleston
April 14, 2024
Monique - Thank you for the recommendation and for taking the time to leave a review.
Anonymous - Family/friend
Assisted Living
March 6, 2024
Recommended
I would recommend the facility to others. There is a Bible study and a church, my loved one loves that.
Response from Oaks at Charleston
March 7, 2024
Thank you for taking the time to leave a five star review.
Marsha - Family/friend
Assisted Living
December 28, 2023
We would not have found the Oaks without A Place for Mom We're grateful
My stepfather was a difficult resident and his adjustment to the move made him a challenge. The staff regularly reassured us that they were prepared and able to help him. I say 4 only because it is an older facility. The housekeeping staff was excellent and many times had extra duties in his room. They also cared about him as much as the other staff. The staff went above and beyond to help us feel welcomed. We were there almost every other day at different times each visit and all the staff was friendly. He was cared for as much as he would allow. He declined very quickly and required more and more care. If my stepfather didn't show up for dinner the kitchen staff left 2 PB&J sandwiches for him because that was his favorite and he would come out to eat around 9. They would send me photos so I knew he was eating. I'm sure they were good but because my stepfather wouldn't participate I can only speak to what I saw with others. The residents would be waiting excitedly for activities to start. Without question, the value we received for the cost we paid was high.
Response from Oaks at Charleston
January 2, 2024
Marsha - Thank you for the five star review and kind words. We are grateful to have the opportunity to offer care to your stepfather.
Anonymous - Family/friend
Assisted Living
October 4, 2023
A great place for your love ones
My loved one was previously a resident at Oaks at Charleston and everything was great for him at this facility. It was a good experience. The staff was loving and caring. Communication with the family was great. The housekeeping did a great job. The meals were good. They made the move in process easy. I highly recommend Oaks at Charleston to others! This facility really is a great place.
Response from Oaks at Charleston
October 9, 2023
Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your loved one.
Anonymous - Family/friend
Assisted Living
October 2, 2023
Review for Oaks at Charleston
It's a great place for failing memory of your loved one. The staff is great.... failing memory is not a pleasant situation regardless. Great value given this balance.
Response from Oaks at Charleston
October 3, 2023
Thank you for leaving a five star review of our community.
Anonymous - Family/friend
Assisted Living
July 28, 2023
Overall a nice community with areas of improvement but with very attentive and quick response to concerns.
There have been some aids who were very rude, don't want to help residents and have even said to a resident, "you don't need help." Every single time I bring any issue such as this to the attention of [name removed] or [name removed] they have been 100% excellent in trying to address the issue by weeding out the poor workers or by having a meeting. I could not ask for them to be more attentive and eager to address issues and to listen to complaints. They are A-1 at what they do and really do care. I do have concerns about no longer having a bus driver to take residents to Drs appointments. The deciding factor for us choosing The Oaks was because they had transportation to appointments. There is a rumor that they do not know if they will replace the bus driver who recently left and whether or not they would even continue transportation for Drs appointments and also, there is word that later this year transportation to appointments will stop completely. It seems in order to stay in competition with other assisted living fax they would need to continue with transportation to Drs appointments.
Response from Oaks at Charleston
July 31, 2023
Thank you for leaving a review of Oaks at Charleston. Your insight into your experience of our community is vital as we continue to improve how we serve residents and families.
Anonymous - Family/friend
Assisted Living
June 27, 2023
Review of Oaks at Charleston
I would tell a friend to keep looking. We picked this community, because of the price, and everything looked great. I am happy with the service that I received from the Rep at A Place for Mom. Other than that, they need to improve on a few things, as it relates to medication mangement, and their payment processes.
Response from Oaks at Charleston
June 28, 2023
Thank you for taking the time to leave a review. If you would like to discuss any concerns you have, lease contact, (770) 796-5871, and a member of our management team will be happy to speak with you.
Anonymous - Family/friend
Assisted Living
May 19, 2023
Caring Facility
We have had an overall great experience at Oaks at Charleston. It's a caring facility, the staff are friendly, and my family member feels safe there.
Response from Oaks at Charleston
May 22, 2023
Thank you for your five star review and kind words.
Monique - Family/friend
Memory Care
March 21, 2023
Would recommend
Oaks at Charleston is a nice facility, the facility is clean, and is in a convenient location as well.
I think communication from the staffing could use some improvement, especially when your loved ones are ill.
Response from Oaks at Charleston
March 21, 2023
Monique - Thank you for taking the time to leave a review of our community.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.
Frequently Asked Questions about Oaks at Charleston
Oaks at Charleston offers Studio and 2 Bedrooms. Learn more.
A Place for Mom has scored Oaks at Charleston 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (843) 766-9898 to reach a resident at Oaks at Charleston.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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