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Brookdale West Ashley

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2030 Charlie Hall Boulevard, Charleston, SC 29414

8.6
Review score
88 reviews
Add review
8.6
Review score
88 reviews
5 star
44%
4 star
28%
3 star
15%
2 star
7%
1 star
6%
See all reviews
8.7
Review score
28909 reviews
644 facilities
For pricing & availability:
(866) 374-4058
Brookdale West Ashley
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Brookdale West Ashley
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22 Floor plans available
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Missy
-
Child of resident/client
4.0
Overall nice community
Loved the staff, set up of the unit, activities, etc. the only negative is they overpromised and under delivered. I don't think they gave my Mother as much attention as she needed to acclimate and at the time of her passing, they wanted me to get her into a nursing home.

About the facility
Brookdale West Ashley

Find your sense of purpose while feeling supported each day, at Brookdale West Ashley. Our skilled team provides all of the daily care you need, so you can focus on doing what you love most. We provide assisted living services as well as memory care, and can happily accommodate different personal care needs to promote aging in place.

Brookdale West Ashley provides an opportunity for those with dementia to experience engagement and activity in a safe, fulfilling environment. We’ve created many unique areas throughout the community which allow residents to complete daily tasks related to everyday life. From gardening, kitchen work, handyman assistance, and miscellaneous household tasks, we have a specific space for different preferences and abilities. These spaces help residents to find a sense of belonging and routine. We also have a memory care program called Clare Bridge. Our programming takes on a deep-rooted, person-centered approach, to help ensure each experience is tailored. Our goal is to help residents preserve their dignity while finding joy and security each day. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and we also have keypad entries for added protection. If residents need help with...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale West Ashley

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale West Ashley

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Brookdale West Ashley
Brookdale West Ashley

2030 Charlie Hall Boulevard, Charleston, SC 29414

Ashley Gardens Transitional Assisted Living and Memory Care community exterior
Ashley Gardens Transitional Assisted Living and Memory Care

2290 Henry Tecklenburg Dr, Charleston, SC 29414

The Palms of Mt. Pleasant
The Palms of Mt. Pleasant

937 Bowman Road, Mount Pleasant, SC 29464

Oaks at Charleston
Oaks at Charleston

2333 Ashley River Rd, Charleston, SC 29414

8.6
Review score
88 reviews
8.6
Review score
88 reviews
5 star
44%
4 star
28%
3 star
15%
2 star
7%
1 star
6%
9.6
Review score
30 reviews
9.6
Review score
30 reviews
5 star
77%
4 star
20%
3 star
0%
2 star
0%
1 star
3%
9.4
Review score
50 reviews
9.4
Review score
50 reviews
5 star
56%
4 star
36%
3 star
6%
2 star
0%
1 star
2%
9.3
Review score
45 reviews
9.3
Review score
45 reviews
5 star
58%
4 star
22%
3 star
7%
2 star
4%
1 star
9%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale West Ashley

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Guest Meals
  • Vegan
  • Room Service
  • Meals Provided
  • Restaurant Style Dining
  • Special Dining Programs
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Meeting Room
  • Barber Shop
  • Central Fireplace
  • Beauty Salon
  • Library
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Activities Off-site
  • Happy Hour
  • Birthday Parties
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Activities On-site
  • Live Well Programs
  • Holiday Parties
  • Wii Bowling
  • Reminiscence Programs
  • Forever Fit
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Live Musical Performances

Reviews

for Brookdale West Ashley

8.6Review score88 reviews
8.6
Review score
88 reviews
5 star
44%
4 star
28%
3 star
15%
2 star
7%
1 star
6%
Brookdale
8.7
Review score28909 reviews644 communities
Write a review
A Place for Mom has scored Brookdale West Ashley with 8.6 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale West Ashley has 88 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.0
Care Services
3.8
Staff
4.3
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Brookdale West Ashley with 8.6 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale West Ashley has 88 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score28909 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 88 reviews
Missy - Family/friend
Memory Care
October 24, 2024
4.0
Verified Review
Overall nice community
Loved the staff, set up of the unit, activities, etc. the only negative is they overpromised and under delivered. I don't think they gave my Mother as much attention as she needed to acclimate and at the time of her passing, they wanted me to get her into a nursing home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan Z - Family/friend
Assisted Living
October 2, 2024
5.0
A place for Grandpa
Brookdale was one of 5 facilities I looked at after I worked with “A Place For Mom”. Looked at ratings, level of care, $ and location. Once I visited the locations I felt so good about Brookdale. They made an impossible decision easy and seamless. Once we got him moved in, we found a caring and happy environment. He has been well taken care of and seems to be happy ( as happy as one can be leaving home). They have been wonderful to work with on a daily basis and helped make any adjustments we needed. I would highly recommend the facility and staff. This was one of the most difficult decisions I’ve ever made for my husband of 52 years. But, his physical condition made it necessary and I finally knew I could not give him what he needed at home and this what’s best for him. Angels work there!!!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Lois Duchene - Family/friend
Assisted Living
August 30, 2024
4.0
A good place
[name remove], this is the third time I have tried to answer you. The request came as a text and I answered with several paragraphs before my phone ate it. I am now answering on my computer as my smart phone is apparently smarter than me. We believe Brookdale is the best place for Mom. We notice that they have been loosing staff and are understaffed. It seems everyplace has help wanted signs out and I have no idea where all the people have gone. My Mother-in-law got Covid a couple of weeks ago, but I know this is inevitable in any care facility. She was very sick for three or four days and still not feeling well after she was no longer positive. During this time, all of her jewelry, one gold watch and 4 or 5 rings, which may or may not have been valuable, disappeared. She might have taken them off and put them on her little side table and they could have fallen into the trash. She is very upset about the loss and that nobody came to her to ask her what happened. We reported it.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 29, 2024
4.0
Verified Review
Friendly and professional
The facility has a family sort of feel. It is small enough to be personable. My mother-in-law is the resident. Most of the time she likes the food and I'm sure it is very good.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 13, 2024
4.0
Verified Review
Engaged staff
We have noted on numerous occasions the staffs' kindness and engagement with the residents. The activities are numerous and encouraged for the residents. There are a variety of different room sizes to choose from based off of your loved ones needs. I would recommend Brookdale West Ashley to others looking.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 24, 2024
3.0
Verified Review
Trying to find a senior loved one care
The family needs to stay constantly involved in the care. DAILY! The family will be cleaning, removing trash, laundry regularly. Some more friendly, saw much turn over and short staffed. Most days I watched caregivers on their phones in hallways. Family member not given correct inhaler. Found family member in need of emergency care while "nurse manager" didn't seem to sure about situation. The meals seemed good most days. If you didn't eat in dining area you could barely get a sandwich. The activities seemed to have good variety. ALL assisted living is OUTRAGEOUS for the care provided. If your family member has to be hospitalized passed a few days you are REQUIRED to go to rehabilitation while still maintaining your room expenses as if you were there...it's up to their discretion whether you can return.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Response from Brookdale West Ashley
August 2, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Steve - Family/friend
Assisted Living
June 6, 2024
4.0
Verified Review
Review for Brookdale West Ashley
It is a wonderful property, wonderful people, and engagement activities were available.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Deb B - Family/friend
Memory Care
June 4, 2024
3.0
Short staffed with a lot of falls
Dad has had many falls. His arms and legs stay bruised and scraped up. He is reasonably content in front of a TV or sitting outside. The facilities on call Doctor I believe has good intentions for all the residents and is active in their care. The residents are fed a very small amount of food at a time which is concerning for me (due to lack of nutrition).The help also does not give the residents enough time to finish eating and is often seen picking the plates up with food on them. I think the help should have a more encouraging attitude instead of asking if there done yet. He has definitely declined in the short time he has been there. I have not witnessed a whole lot of interaction with him. It is adequate in performance based on what I have seen at other facilities in the Charleston area. They are extremely short staffed. Which I think contributes to the many falls the lack of diaper changes and soiled bedding.
Cleanliness
2
Friendliness
3
Care Services
3
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Brookdale West Ashley
June 11, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Jeff D - Family/friend
Assisted Living
March 14, 2024
4.0
Verified Review
Attentive staff
We chose Brookdale West Ashley because of the cost for what we were getting. But also the smaller size was helpful due to the proximity of other rooms like dining, PT, library. Nothing was very far to get to. Very helpful and attentive staff. My Dad's attitude was really the only negative aspect. He just didn't want to be there.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 2, 2024
5.0
Verified Review
Great facility- would recommend
She always complains about the food. Breakfast usually is the meal she likes the least. I know she would sometimes like cereal with milk. I don't think she lets the staff know that she doesn't like the breakfast choices
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 18, 2024
4.0
Verified Review
Review for Brookdale West Ashley
Everyone connected with management and staff have always been helpful. Picked this place because of wife's recent heart surgery and proximity to medical facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
October 4, 2023
4.0
Verified Review
Tour
We toured Brookdale West Ashley when searching for an Assisted Living facility for our loved one. This facility was nice! The cleanliness was good. The atmosphere seemed good and everyone was friendly. However, the facility was over our price range. We continued on with our search.
Lynn - Family/friend
Assisted Living
September 27, 2023
5.0
Above and beyond expectations
Brookdale West Ashley in Charleston is an assisted living community my Mom has called home since May of this year. The people here have quickly become a part of our family.  The staff/caregivers take the time to get to know the residents personally.  The residents of Brookdale are welcoming and supportive of each other and especially of new residents.  Above and beyond the daily needs provided (meals, meds, assistance), there is an active social and activity schedule that has something for everyone.  There are regularly scheduled trips to stores, restaurants, parks, and also activities (bingo, board games, puzzles, movies, music, and painting just to name a few).  My Mom has always loved flowers and gardening.  The activity coordinator provided Mom a personal trip to shop for/buy some plants and supplies.  She then supported Mom as she potted flowers and plants on Brookdale’s porch.  This was pure joy for Mom.  Mom loves her new home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LF - Family/friend
Assisted Living
September 20, 2023
5.0
Verified Review
Review for Brookdale West Ashley
Once we toured the facility, we were so impressed with the staff, the homey atmosphere, and the true caring that we felt from everyone we met. Also, the communication from the very beginning was so impressive from Brookdale. They answered questions promptly and followed up regularly to see what else we might need.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 30, 2023
4.0
Verified Review
Our Experience
The only complaint I would voice is the confusion that exists between those who wish to use in-house "SC House calls group" and those who have an established primary care doctor and wish to continue with their PCP. We were asked to sign numerous papers for lots of different things(overwhelming at the time) and two related to health care. One to authorize for SC house calls group to see my mother, we thought and it was confirmed by the staff, that was if her physician could not be reached. SC house calls did not understand that was our wish and took over her care without communication with us. I finally contacted them to find out why my Mother's meds were changed, etc. The facility met with us, clarified, apologized, and have fixed the problem to our satisfaction. My advice would be to be very clear what care you want for your family member and make sure the information has been shared with all providers. Except for that problem, the transition has been very good and the staff is very caring.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 21, 2023
1.0
Verified Review
Do not recommend
Assisted living has left a bad taste in my mouth. THEY ARE LIERS AND I DONT TRUST THEM. .I don't recommend assisted living unless you can check on them personally every day or every other day... skilled nursing like [name removed] is the way to go but not to many people can afford that
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
3
Response from Brookdale West Ashley
July 31, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
Anonymous - Family/friend
Assisted Living
June 2, 2023
1.0
Verified Review
AVOID
PLEASE do not recommend or endorse this facility. Brookdale was absolutely horrid. We picked this community, because the tour made everything sound great. Big bed room. Close to center of activity tables. It was smaller,and more quaint. The workers there TRULY do not give a [word removed]
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale West Ashley
June 13, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
anonymous - Toured community
Assisted Living
February 1, 2023
5.0
Verified Review
Tour Experience
Brookdale West Ashley was moms second choice. It is an absolutely gorgeous facility that feels more like a resort or hotel. I would definitely recommend this facility for senior who are more active, they have a lot going on. It just was not the right fit for my mom, but a wonderful place.
Anonymous - Family/friend
Assisted Living
November 4, 2022
4.0
Verified Review
Only issue is the bathroom and intermittent cleaning. On move in, average like a mid priced hotel. Less than I expected. Staff beyond excellent Only suggestion is to really work to get residents to activities. I would say they could not get a better staff. Mom has never been so complimentary about people. They care and are helpful. For us, they have need wonderful- usually recognizing when we have a question. No other improvements
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Scott - Toured community
Assisted Living
October 12, 2022
5.0
Verified Review
Tour experience
I was very happy with the tour experience that we got at Brookdale West Ashley. The staff were all very friendly and gave us a good thorough tour. The facility was nice. it seemed like a great place.
Viewing 1-20 out of 88 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.

Frequently Asked Questions
about Brookdale West Ashley

Brookdale West Ashley offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale West Ashley 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (843) 763-4055 to reach a resident at Brookdale West Ashley.

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Studio, Semi-Private
Dayspring Assisted Living offers a quiet country setting for our residents that is only twenty minutes from Charleston. Our residents and their families are secure in the knowledge that we are committed to patient care. Our ratios of staff to patient are the lowest in Charleston. We don't count...
Harmony at West Ashley community exterior

Harmony at West Ashley

1925 Essex Farms Dr, Charleston, SC 29414
Starting at $X,XXX+ monthly
8.2
Review score
35 reviews
8.2
Review score
35 reviews
5 star
40%
4 star
29%
3 star
9%
2 star
11%
1 star
11%
Studio, 1bd, 2bd, Semi-Private
Welcome to Harmony at West AshleyIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Charleston, South Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...
Harmony at Wescott aerial view of community

Harmony at Wescott

5130 Wescott Blvd, Summerville, SC 29485
Starting at $X,XXX+ monthly
8.6
Review score
73 reviews
8.6
Review score
73 reviews
5 star
38%
4 star
26%
3 star
18%
2 star
3%
1 star
15%
Studio, 1bd, 2bd, Semi-Private
Welcome to Harmony at Wescott PlantationIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Summerville, South Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support,...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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