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Westbrook Senior Living
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The service is slow and they often wait 30-45 minutes to be served. They changed the hours and it still has not helped. They have to go down very early to get served the special for the day and not have to get whatever is left at the end of the dinner time.\n*They do a great job with activities and games for the residents. The team of people to keep them busy and in community is wonderful!\n*The nurses are great as well. They take very good care of mom and make sure she has what she needs and communicates with me often to keep me in the loop. Very grateful for that.\n*We also have been grateful for the opportunity to use the central areas and also private rooms for some family events.\nWe are grateful she is being well cared for but these items above frustrate Mom so they frustrate us. Wish for a little more communication from the management to the families of the residents so we can stay updated on the various changes.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommend Westbrook Senior Living Memory Care!","reviewContent":"The memory care staff and caregivers are all wonderful! Very friendly, helpful and compassionate. Even the maintenance staff addresses the residents by name and offer friendly hellos and hugs. Nice family feel. The building is clean, the grounds are beautiful and there's a nice, safe outdoor space for memory care residents to enjoy. We toured other local communities and were always drawn back to Westbrook. My mom seems happy and receives great care and attention. We highly recommend Westbrook Senior Living!","reviewerDisplayName":"Eva L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A few years in - we picked a good place for Mom","reviewContent":"Mom likes being there. The food gets repetitive, but not sure how to avoid that. It's gone up [fee removed] since we've been there. Overall, the staff is attentive, we have her doing some exercise extras to keep her (basically PT that we pay for rather than via insurance). It's clean and bright and there is a lot to do if you want to (my mom mostly doesn't - she likes her TV). Sometimes we don't get promptly notified of things, like mom started ordering her meals in because her knee was hurting and she couldn't walk to the cafe. Would have liked to get a notice for that perhaps on the second day and not later.","reviewerDisplayName":"Phil","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Westbrook Senior Living review","reviewContent":"Care can be expensive, but within range. There is no option for Medicaid, which is a problem. There are private pay expenses and it's important to look at those. The facility and grounds are very nice, clean and well kept. There is also a chef on site.","reviewerDisplayName":"Walter R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Westbrook Senior Living","reviewContent":"A very nice/clean environment. Friendly staff. Plenty of inside/outside sitting areas. A variety of activities to keep busy through the day.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great staff","reviewContent":"The staff and caregivers have been very friendly and helpful. Residents are given the freedom to wander around a bit and socialize but they are in a completely safe environment and can't get past securely locked outer doors. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful Staff ","reviewContent":"Our Mom has been at Westbrook for 4 months and we see the attentive staff helping all the residents. Westbrook is very clean and the staff always makes the residents feel at home. Many activities for all and outdoor areas r very nice. We are happy that we have our Mom At Westbrook. ","reviewerDisplayName":"Holly B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Westbrook was a very nice senior living facility. Unfortunately, our uncle only lived three weeks.","reviewContent":"We put our 95-year-old uncle in Westbrook a month ago. Unfortunately he only lived for three weeks. The staff was great. [Name removed] is very good at explaining everything and helped us a great deal. I would definitely put a loved one in there again.","reviewerDisplayName":"Robin C","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"Our mother’s short fabulous stay.","reviewContent":"My sister and I were able to move our mother from Arkansas to Westbrook in October 2023. Due to our mother’s diagnoses of Parkinson and Dementia, she was still able to be admitted into the assisted living facility. Not long thereafter, mom’s condition deteriorated and we had to move her into the memory care unit. This was not an easy process. \nHowever, [name removed] and her staff were so kind and understanding that they made the transaction very doable. Several weeks later, mom had to be admitted into hospice. Two weeks later she passed.\nWestbrook staff of [names removed] could not have been any more sympathetic, understanding and helpful to mom and our families needs.\nMom was treated by the nurses and the nursing aides like our mom was their mom. They bathed her, made sure she received her meds, made sure she was comfortable and cried with us when mom passed away. \nFrom the first day we walked in the door and every time thereafter we felt like we were home. \n\n","reviewerDisplayName":"Chuck/Debbie D","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Westbrook Senior Living","reviewContent":"I would say the experience with Westbrook was wonderful and everyone was helpful and kind. And nothing has changed since my mom has moved in - still very helpful and personable.","reviewerDisplayName":"Barbara ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Spectrum Retirement","slug":"spectrum-retirement-813","averageReviewScoreDisplay":8.9,"communityCount":37,"reviewCount":2622}},"communityName":"Westbrook Senior Living","leadgenCompleted":false}
1374795
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110 W Schaumburg Road, Streamwood, IL 60107
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60107
Streamwood
IL
2025
<p>Located northwest of downtown Chicago, Illinois, Westbrook Senior Living offers seniors a variety of lifestyles. This community is also conveniently located near several attractions in Streamwood that allow residents to enhance their lifestyles. There's something for everyone to enjoy, including lake fishing, a casino, and forest preserve walking trails. With different housing options and attentive caregivers, this community is able to meet the needs of seniors who would benefit from independent living, assisted living, and memory care.</p>
<p>Westbrook Senior Living offers transparent pricing for their apartment homes that match each unique lifestyle. Studio, one-bedroom, and two-bedroom apartments allow seniors to enjoy a maintenance-free retirement that also includes housekeeping and linen services. In addition, animal-lovers will be pleased to know that they are welcome to bring their dog or cat with them when they move into independent living or assisted living, as Westbrook Senior Living is a pet-friendly community.</p>
<p>Seniors also have daily nutrition right at their fingertips. Westbrook Senior Living’s restaurant offers high-quality ingredients and service, allowing seniors to release the hassle of cooking. The physical therapist-hosted fitness programs and the beauty salon provide even more opportunities for residents to practice self-care. Seniors are also encouraged to take advantage of the community’s courtyard and walking paths, movie theater, sky lounge, and other desirable amenities. Westbrook Senior Living also provides a schedule of daily activities, including Zumba, mixology classes, and gardening clubs. This community truly has something for everyone to enjoy.</p>
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<p>Located northwest of downtown Chicago, Illinois, Westbrook Senior Living offers seniors a variety of lifestyles. This community is also conveniently located near several attractions in Streamwood that allow residents to enhance their lifestyles. There's something for everyone to enjoy, including lake fishing, a casino, and forest preserve walking trails. With different housing options and attentive caregivers, this community is able to meet the needs of seniors who would benefit from independent living, assisted living, and memory care.</p>
<p>Westbrook Senior Living offers transparent pricing for their apartment homes that match each unique lifestyle. Studio, one-bedroom, and two-bedroom apartments allow seniors to enjoy a maintenance-free retirement that also includes housekeeping and linen services. In addition, animal-lovers will be pleased to know that they are welcome to bring their dog or cat with them when they move into independent living or assisted living, as Westbrook Senior Living is a pet-friendly community.</p>
<p>Seniors also have daily nutrition right at their fingertips. Westbrook Senior Living’s restaurant offers high-quality ingredients and service, allowing seniors to release the hassle of cooking. The physical therapist-hosted fitness programs and the beauty salon provide even more opportunities for residents to practice self-care. Seniors are also encouraged to take advantage of the community’s...</p>
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