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975 N 5th Ave, Saint Charles, IL 60174
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Anonymous
-
Child of resident/client
5.0
Great experience and exactly what we needed!
Everyone we encountered there was incredibly helpful, kind, compassionate, caring, patient, etc. My mom was there on a respite basis, and the staff was welcoming and also did all they could to help her regain her independence. It was a difficult time for her, and we all could not have been more pleased with our experience there.
About the facility River Glen of St. Charles
At River Glen of St. Charles, discover compassionate care options for independent living, assisted living, memory care, and hospice care. Our location in Saint Charles, Illinois, provides a tranquil neighborhood setting for your loved one’s retirement. Inside our craftsman-style buildings, traditional, homey decor offers a familiar and comforting atmosphere. And with Life Care Service’s J.D.-Power-winning care, you’re sure to find the retirement you’ve been seeking for your loved one.
Community Amenities and ServicesFind peace of mind with our multitude of safety features designed for your loved one’s optimal well-being. 24/7 on-call licensed nurses, personalized care plans, medication management, emergency pull-cords, and a medley of health services means your loved one will receive the individualized care they need at a moment’s notice. For memory care residents, all staff members receive specialized training to always provide the best care.
Here, food is an experience. Delicious meals are served three times per day in a family-style setting with senior nutrition in mind. After satisfying dishes, residents can enjoy all our community has to offer.
Relaxing indoor and outdoor common areas alongside enriching activities create an engaging, fulfilling environment we’re proud to offer our residents.
Living ArrangementsWe offer studio, one-bedroom, and two-bedroom apartments in multiple floor plans based...
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for River Glen of St. Charles
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
Independent Living
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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at River Glen of St. Charles
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River Glen of St. Charles
975 N 5th Ave, Saint Charles, IL 60174
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9.0
Review score
32 reviews
9.0
Review score
32 reviews
5 star
63%
4 star
31%
3 star
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2 star
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1 star
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9.7
Review score
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9.7
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4 star
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9.7
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9.7
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89 reviews
5 star
58%
4 star
25%
3 star
10%
2 star
7%
1 star
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9.6
Review score
63 reviews
9.6
Review score
63 reviews
5 star
70%
4 star
25%
3 star
3%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Amenities at River Glen of St. Charles
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- High Acuity Care
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- Meals Provided
- Special Dining Programs
- Professional Chef
- Guest Meals
- Restaurant Style Dining
- Room Service
Room Amenities
- Kitchenette
- Ground Floor Units
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Air Conditioned
- Cable or Satellite TV
- Handicap Accessible
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
- Transportation at Cost
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Barber Shop
- Library
- Central Fireplace
- TV Lounge
- Beauty Salon
- Outdoor Common Areas
- Private Bath
- Computer or Media Center
- Indoor Common Areas
Recreational areas
- Arts and Crafts Center
- Raised Garden Beds
- Piano or Organ
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Devotional Activities Offsite
- Devotional Activities On-Site
- Activities On-site
Reviews
for River Glen of St. Charles
Write a review
A Place for Mom has scored River Glen of St. Charles with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, River Glen of St. Charles has 32 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.7
Meals & Dining
4.6
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored River Glen of St. Charles with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, River Glen of St. Charles has 32 reviews with an average "overall experience" of 4.4 out of 5.
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1-20 of 32 reviews
Anonymous - Family/friend
Assisted Living
November 13, 2024
Great experience and exactly what we needed!
Everyone we encountered there was incredibly helpful, kind, compassionate, caring, patient, etc. My mom was there on a respite basis, and the staff was welcoming and also did all they could to help her regain her independence. It was a difficult time for her, and we all could not have been more pleased with our experience there.
Anonymous - Family/friend
Assisted Living
July 16, 2024
Grateful for the Love
The care. My Mom is comfortable and happy. Can't ask for more. She turned 97 in February, and is declining. She probably is going to need a greater level of nursing care soon. But for now she is in a good place.
Happy P - Family/friend
Assisted Living
March 25, 2024
A wonderful experience
It has been smooth sailing from the beginning. [name removed] has settled in nicely and has made many friends. She brought way too much stuff but RG has been very patient while my other sister and I have tried to whittle down her possessions. The food has been marvelous and apparently all the other guests are clamoring to sit with her. As spring approaches I am sure she will enjoy being outside.
Anonymous - Family/friend
Assisted Living
October 27, 2023
Caring community
We love how our Mom has so easily acclimated herself to her new home, thanks in no small part to how caring and warm the nurses, staff, kitchen folks and others are to her. Our only real concern is the regime River Glen uses for getting and distributing medications. The process seems confusing, wonky and a little too bureaucratic.
Anonymous - Toured community
Assisted Living
April 26, 2023
Our tour of River Glen of St. Charles
We toured River Glen of St. Charles and it was a very good tour. The facility also seemed very good. During our tour, everyone was friendly and engaging. Also, very informative!
anonymous - Toured community
Assisted Living
October 12, 2022
tour review
Our family had an in person tour and we loved this community, it was our loved ones first tour and everything was fantastic. However for our loved one it was just an older architectural style with more wood grain work so it just did not feel very bright
anonymous - Family/friend
Assisted Living
October 5, 2022
River Glen Experience
River Glen of St. Charles is a smaller facility than some of the other new high rise ones making it easier to maneuver around. Also they have a nice outdoor environment that's pretty and serene.
Response from River Glen of St. Charles
October 13, 2022
Thank you for taking the time to share your experience! We hope you have a great day.
LW - Family/friend
Memory Care
August 4, 2022
Many very caring indivuals who work there. But lack of transparecy in sales vs reality.
You have to be there constantly for your person and be their advocate. You have to make sure they're not getting shoved to the side and that their rights are being upheld. It's all great when they give you the glowing buildup of touring and moving in, but the day-to-day experience is different. There are definitely some things that I don't like, but this is by far the best facility we looked at. That being said, it's expensive, and I'm doing a lot of their work for them. I'm being charged for things they're not providing, so be watchful with billing. I just have to keep on them about everything. My loved one does not like it there, but she needs to be for her own safety.
Anonymous - Toured community
Memory Care
April 18, 2021
[name removed] was warm and welcoming, as was the facility. The residents we encountered were happy and chatty. It was like being in a 5 star hotel - plenty of amenities, pleasant atmosphere and roomy apartments.
J. Gesell - Family/friend
Memory Care
August 9, 2020
Simply the Best
My mother has lived at River Glen in St. Charles for the past 3-1/2 years and she has always had excellent care. When the pandemic began, River Glen’s response was immediate! They have gone above and beyond CDC regulations to keep their staff and residents healthy, to attend to the emotional needs of their residents, and to keep the families of the residents informed. My mother and my family are so grateful for all the staff members at River Glen; we could never thank them enough during this difficult time in our country.
Response from River Glen of St. Charles
September 1, 2020
Thank you again for taking the time to let us know how we are doing. Our highest priority is always to ensure residents are safe, secure and comfortable!
Barbara Underwoid - Family/friend
Memory Care
July 30, 2020
River Glen of St. Charles ????
River Glen has exceeded our expectations. My Mom reluctantly moved to River Glen from her own apartment almost 4 years ago, after a head injury. She now considers RG home and feels very safe there.
We both love that her apt. is cleaned every week, sheets are washed, and then put back on the bed. I do her towels & personal clothing, but RG also offers that service. I only live 10 miles away, so the back & forth is easy.
I’ve made it a point to spend lots of time at RG over the past 4 years. Prior to covid19, I knew most all of the staff, many other family members, & some therapists. The staff and therapists are professional and very approachable. I’ve met so many family members at RG. It is very nice having others around who understand.
Yes, RG is expensive for my Mom. My thought initially was quality or quantity. I’m so glad she agreed that RG was the right place for her. I know we made the best choice for her.
So far, my Mom has needed minimal care at RG. The care she does receive has allowed me to once again be a daughter and not a caretaker.
I think RG does a good job with activities, especially these days. I commend them for working so hard to keep residents interested and engaged. My Mom loves the brain games & rediscovered exercise since joining a chair exercise group at RG. Not bad at 88 to feel safe & get moving again.
I feel blessed to be part of the River Glen family.
Anonymous - Family/friend
Memory Care
August 27, 2019
Care at River Glen
My Mom went there a year ago and it was great then. Now, not so much. Rooms are not clean and reeked of urine - housekeeping says they will take care of but not done.
Front desk - [name removed] is great, but half the time no one picks up phone so you can't talk to your Mom. [name removed] is useless, he is never there, staff even jokes about it.
Overall - My family loved they place a year ago, but they have gone downhill. No one looks after the pts. they are on there own and you have to remind staff all the tine to check on Mom's. We pay a fortune and not what it was year ago.
hammered dulcimer girl - Family/friend
Memory Care
August 12, 2019
Happy daughters
Mother fell, went to the hospital, went into rehab. After living independently in her condo for 40 years, mother agreed to try assisted living and we had 2 weeks to find something before mother was released from rehab. We hired an Elder Care Advocacy Group to guide us. There 1st choice was River Glen of St.Charles. They had the perfect unit for Mom. It reminded my sister and I of a smaller version of her condo. Mother is very happy here. She was very afraid of being alone after falling and now says:
"I feel safe, well cared for, the staff is very friendly, the people who live here are friendly and nice, it is very clean." My sister and I agree with all these statements and appreciate that outside providers now come to her as opposed to us having to take her to doctor's appointments. She has been at River Glen for 2 months and talks less and less about her condo and more and more about River Glen.
Anonymous - Family/friend
Memory Care
May 24, 2019
River Glen, A Superior Assisted Living Facility
When we were looking for a home for our 94 year old step mom, we analyzed and visited numerous facilities in the suburban Chicago area. River Glen looked to be far and away the best facility.
Once our mom moved in, our judgement was confirmed and our expectations were exceeded. River Glen was excellent in all respects. Great food, ambience and activities. Spotlessly clean facility that feels more like a resort hotel than assisted living.
The staff is excellent and appears to have low turnover rate, which, along with excellent management, are, in my opinion, key to an superior facility.
Some of our needs were probably beyond what is typical, but they were accommodated with a smile.
This place is so good, that if my time comes to transition to assisted living, River Glen would be my choice.
[Name removed] - Roselle,Il
Response from River Glen of St. Charles
August 1, 2019
Thank you for taking the time to share your experience. We are happy to hear your step mom had a smooth transition and is enjoying the friendly, supportive environment and caring, engaged staff that is the standard here at River Glen. We will continue to make every effort to meet and exceed your expectations. Your feedback is greatly appreciated.
Debra Nowak - Family/friend
Memory Care
April 8, 2019
Smooth Transition! My 87 year old father transferred from Seattle to River Glen-
We moved my father here from Seattle and the worry of this his transition and all that goes along with it couldn't have been better because of the care and concern from the entire staff at River Glen. The River Glen team help us mange all of Dads medical transitions and with guidance and support. It is such a stressful and emotional moment in a family's life when you need to find the right type of care for your parent, and you want them to feel independent, supported and cared for as well. The facility is beautiful and very "homey" feeling, the food is delicious, and the staff is really fist class! We did a lot of research before selecting River Glen and the flexible month to month program is a unique offering that allowed our family to make this transition without the stress of having to sell my father’s home of 40 year in order to make the finances work. Most other programs do not offer that. Dad is getting adjusted in his lovely apartment and I feel so grateful that is down the street from me with the care and love he deserves. River Glen- thank you for making this transition so easy on our entire family.
Response from River Glen of St. Charles
April 30, 2019
We appreciate your taking time to provide your feedback. This feedback is encouraging as we work to provide an outstanding experience for our residents and guests every day.
Peter Brenia - Family/friend
Memory Care
January 4, 2019
Thanks to River Glen Family
Our mother moved into River Glen little over one year ago; and on behalf of her and all our family, we are grateful to the entire staff at River Glen for their care- and the little things they do to make life easier for all residents.
Mom celebrated her 100th birthday at River Glen this past October and the surprise “100 Balloon” release, cake and refreshments that all residents were invited to celebrate was beyond expectation. The River Glen managment staff came together and planned her wonderful surprise celebration. If that wasn’t enough they added to that by ordering an American flag flown over the White House in honor of her milestone birthday… and then had another party the following month when her flag arrived. Another celebration with a beautiful American Flag cake and more refreshments for all residents. This time with the extra special treat of having her flag presented to her by St Charles Mayor Raymond Rogina, and accompanied by letters of congratulations from President Trump and Senator Durbin. Mom’s milestone event was also featured in the Kane County Chronicle accompanied by a wonderful article by reporter Eric Schelkopf.
I visit our mom regularly, and have come to know many of the caregivers, and see first-hand the joyful, selfless day to day attention by each and every staff member for all residents; we could not have found a better place for mom to live. Thank you all River Glen staff and management, and may God continue to bless everyone there for the wonderful family environment you have created for your residents.
Happy New Year, Peace and Warmest regards,
Her Children, grandchildren and great-grandchildren.
Kelley Lienau - Family/friend
Memory Care
November 5, 2018
Happy and Safe
I moved my mom into assisted living at River Glen about seven months ago. I toured and researched MANY care facilities and found that River Glen was the best fit. The community is smaller than most so it has more of a family feel and easy to maneuver. The apartments are spacious and bright with full, private bathrooms and nice sized kitchenettes. I really like that the dining room is open all day. Since my mom likes to sleep in, she doesn’t have to rush and can eat whenever she wants. The property outside is gorgeous with multiple porches, gazebo and walking paths with beautiful landscaping. Every single staff member, nurse and aide greets my mom (and her dog) by name which usually includes a big hug. Her medications are meticulously managed by the top notch nursing staff. There are various daily activities which include something for everyone. The social/activities staff are so much fun and full of positive energy! My mom seems so much healthier and happier now that she is safe and no longer has the stress of managing her house or worrying about being a burden while living in our house. She has the independence and privacy of her own place with 24 hour nursing care yet we can see each other often.
Anonymous - Toured community
Memory Care
September 22, 2018
We really liked this facility. They have several screened in porches, a walking club, and pathes around the facility. The one bedroom is a great size and has great windows. They have larger refrigerators than most places. I really like that they never close the kitchen. It’s open all day and said they can eat six meals if they want or just come in for ice cream. The BEST of all is that they will not throw you out if you run out of money. They is a huge deal. They have doctors that come in, so you don’t have to take them out to their doctors. We have setup an appointment for next week to take my husband’s mother in for lunch and a tour.
Response from River Glen of St. Charles
October 1, 2018
Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
Julie - Family/friend
Memory Care
July 25, 2018
All that was promised.
My mother has been at River Glen for the past year and has had an excellent experience. The staff has been very attentive and accommodating to her needs. She has enjoyed making new friends, as well as, enjoyed many of the musical performances. She feels safe, secure and well cared for. As her daughter, I couldn’t be anymore pleased and happy.
Response from River Glen of St. Charles
September 10, 2018
Thank you for taking the time to share your recent experience. Ensuring the satisfaction of all residents is our goal. Your feedback is very valuable to us as we work to provide the best resident experience each and every day.
Deanna Cates - Family/friend
Memory Care
July 9, 2018
Respite Care blessing for my mom
My 86 yo mom fell and was having a difficult time managing the pain/staying on top of the medicine schedule and caring for herself, living alone in a single family home. Mom’s two week respite care stay at River Glen was fabulous. I kept calling it her “vacation”...clean and quiet studio apartment, delicious food, caring staff and nurses, peaceful and friendly environment. Mom was able to rest, heal and return to her activities at home. Very thankful to EVERYONE there! And I know mom is going to miss the new friends she made there, too.
Response from River Glen of St. Charles
July 13, 2018
Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day. We are very happy your mother enjoyed her stay with us.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about River Glen of St. Charles
River Glen of St. Charles offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored River Glen of St. Charles 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (630) 443-8220 to reach a resident at River Glen of St. Charles.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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