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1870 E Shore Dr, Maplewood, MN 55109
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21 reviews
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Val
-
Family/friend
5.0
Great staff, beautiful place
I went with my friend to visit her mother, whom has severe Alzheimer, and was in AWE of this place. Certainly a step up from the one I visited my grandmother in in Cali.([language removed] out there for $$$$).
There are activities and a very nice gathering room in her wing. The staff was busy but still very friendly with all the residents. It amazes me how friendly the workers are when they have so many to take care of, I'd be pulling my hair out.
About the facility The Shores of Lake Phalen
The Shores of Lake Phalen in Maplewood, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at The Shores of Lake Phalen
Healthcare Services
- Medication Management
- Incontinence Care
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Restaurant Style Dining
- Gluten-free
- Professional Chef
- Meals Provided
- Room Service
- Special Dining Programs
Room Amenities
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Full kitchen
- Handicap Accessible
- Ground Floor Units
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Air Conditioned
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Computer or Media Center
- TV Lounge
- Outdoor Common Areas
- Library
- Meeting Room
- Central Fireplace
- Indoor Common Areas
- Beauty Salon
Recreational areas
- Movie or Theater Room
- Raised Garden Beds
- Woodworking Shop
- Piano or Organ
- Fitness Center
Services
- Beautician
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
- Housekeeping
Activities
- Stretching Classes
- Activities On-site
- Devotional Activities Offsite
- Live Musical Performances
- BBQs or Picnics
- Day Trips and Outings
- Live Dance or Theater Performances
- Wine Tasting
- Art Classes
- Brain fitness / Dakim
- Birthday Parties
- Gardening Club
- Reminiscence Programs
- Sensory-based Programs
- Forever Fit
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Trivia Games
- Holiday Parties
- Live Well Programs
- Wii Bowling
- Happy Hour
- Activities Off-site
Compare
The Shores of Lake Phalen
1870 E Shore Dr, Maplewood, MN 55109
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Review score not available
9.7
Review score
28 reviews
9.7
Review score
28 reviews
5 star
82%
4 star
11%
3 star
7%
2 star
0%
1 star
0%
9.6
Review score
35 reviews
9.6
Review score
35 reviews
5 star
68%
4 star
23%
3 star
6%
2 star
0%
1 star
3%
9.6
Review score
68 reviews
9.6
Review score
68 reviews
5 star
52%
4 star
35%
3 star
4%
2 star
3%
1 star
6%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for The Shores of Lake Phalen
21 reviews
Write a review5 star
57%
4 star
24%
3 star
14%
2 star
5%
1 star
0%
A Place for Mom has scored The Shores of Lake Phalen with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Shores of Lake Phalen has 21 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.3
Care Services
4.3
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored The Shores of Lake Phalen with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Shores of Lake Phalen has 21 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Val - Family/friend
Memory Care
August 10, 2018
Great staff, beautiful place
I went with my friend to visit her mother, whom has severe Alzheimer, and was in AWE of this place. Certainly a step up from the one I visited my grandmother in in Cali.([language removed] out there for $$$$).
There are activities and a very nice gathering room in her wing. The staff was busy but still very friendly with all the residents. It amazes me how friendly the workers are when they have so many to take care of, I'd be pulling my hair out.
Anonymous - Family/friend
Memory Care
October 3, 2017
Perfect Fit
My mother in law is doing very well since coming here.She seems to be happy and well-adjusted. She is starting to socialize with the other residents and is doing some of the activities. She is liking the food which is good. The staff is extremely helpful and friendly very kind. I would recommend this community
Marilyn - Family/friend
Memory Care
September 22, 2017
We made a good choice finding needed living facilities for our two sisters.
The Shores of Lake Phalen appear to be above average in providing assisted living facilities. It has had its problems with change of ownership and directors in the past two years but seems to be making improvements with the present management team. As with any health care facility there is the problem of keeping good employees on staff with frequent turnover of caregivers. We admitted two sisters in April 2015, one to Memory Care Unit and the other to an assisted living apartment. At that time we were not very impressed with the caregivers in memory care except for one or two who seemed to try to relate to the patients needs and to initiate interactions rather than be task orientated. Our sister there passed away the following Dec. I understand they are now giving special training to the caregivers in Memory Care with emphasis on interaction and communication and they are providing the residents with more activities.
Our sister in assisted living is very satisfied with the facility and involved in many activities provided, games, special events and trips to Walmart, Dollar Store and grocery stores provided by the activity department. She has made many friends while there.
There is a problem with transportation to Doctor appointments. It would be great if a shuttle car could be available in the future for this purpose even if there was a fee charged.
Patrick E Heffernan - Family/friend
Memory Care
April 23, 2017
An Excellent Choice for Our Mom
From the first visit the staff has been amazing. This was a difficult time for all of us, but the staff helped us at every turn. From touring the facility, to answering questions, getting my mom settled in her room and helping us decide what services were best for her, adding more when needed and keeping us informed about any changes with her. We are always to get any questions answered quickly. The facility is warm and welcoming, the food is excellent and there are lots of activities.
Anonymous - Family/friend
Memory Care
April 3, 2017
Care and Comfort
I like this care here for my father. The staff are nice and careing. The meals are good and he is pleased with the variety. The activiites are offered. We like knowing that this community is very cleand maintained. We would recommend other families tour this community for the care of a loved one.
Anonymous - Family/friend
Memory Care
March 30, 2017
Very proactive and helpful during a stressful time.
The Shores Of Lake Phalen really helped us in a critical time. My mother was supposed to move into another community and hours before they cancelled on us. We frantically looked for options and The Shores had an evaluation set up later that afternoon. I really appreciated how prompt they were in our time of need.I would say the staff, cleanliness and activities are all a 5 here. The food is a 4 because my mother is not enthralled about it. Overall, I would recommend The Shores.
Anonymous - Toured community
Memory Care
March 22, 2017
A tour
This community looked clean when I visited. When I walked in it did feel a little dreary. The people I met were nice and they were flexible when I needed to take the tour. They did not have the room we needed when we were looking.
Anonymous - Family/friend
Memory Care
February 20, 2017
Care for my mom
I am happy with the cafe here for my mom. The staff are very caring and nice. We find the community very clean. The meals are very good and enjoyed. She likes the variety of meals. We would recommend the care and value of this nice community.
Anonymous - Family/friend
Memory Care
February 15, 2017
Satisfied with This Community
My father is doing well with his move to this community. It is a nice community, and they are taking good care of him, and his needs. The staff is very good. There are a few activities available for the residents. He is pleased with meals. My mother will be making the move into the very soon, so we are pleased with all they have done for us.
Anonymous - Toured community
Memory Care
February 3, 2017
A small nice tour
This was a nice community with nice staff members. They had a nice menu of meals that would have been served. The community was nice, but not what we were looking for. Families should tour this community for a decision on family needs for care and value.
Anonymous - Toured community
Memory Care
January 25, 2017
Pleasant Tour
My tour of this community was a good one. The community appeared to be well maintained. The staff was friendly and courteous. It was a very nice experience, but the location was far for us to travel too.
Anonymous - Family/friend
Memory Care
October 14, 2016
No Complaints
My cousin is doing fine and she seems to be content. It was a good place to find. She has been enjoying most of the meals that are made. She also has been going down to some activities ans enjoys them. They were very accommodating and helpful at the beginning and they seem to take good care of her. She has not complained about the staff or residents.
Anonymous - Family/friend
Memory Care
September 29, 2016
Highly Consider
This community was not what I was expecting. The community was clean and well taken care of. The staff was nice for the most part. The activities were good for my father. I would advise that others look into other options for care.
Anonymous - Family/friend
Memory Care
June 16, 2016
Just Moved Mom In.
I chose this community because it is a newer development. I have a good feeling with Mom living at this community because the staff are attentive and easy to talk with. There are activities available but my mom has not yet to try one. My mom's room is always clean and I have no issues with the rest of the community being clean. My mom likes the food and she get alternatives if she does not want the meal served. I would recommend this community
Ellen Johnson - Family/friend
Memory Care
October 8, 2015
Really Good Care
Mom was being discharged from the hospital and we had to
move fast. The Shores staff were friendly, helpful and very
courteous. Mom has gotten excellent care overall. The
place is very clean, there is lots to do and the food is excellent. Mom really likes it there.
All the staff have been excellent except for the activities
director who told me bluntly that my Mom belonged in
memory care. I told her I was having her tested and would
let the professionals decide. She was abrupt, judgmental
and unfriendly toward us. She is the only staff member
who has seemed insensitive to Mom's needs.
Anonymous - Family/friend
Memory Care
August 3, 2015
We don't really have any concerns at this point.
We don't really have any concerns at this point. The cost is always an issue, for the whole industry, but they were comparable to others in the area that offer similar services. The outside ambiance of the facility was more naturalistic, and we really liked that.
Dr. Jeffrey Ness - Family/friend
Memory Care
August 11, 2014
Need more activities for Senior living tenants
I have found the staff to be extremely helpful and courteous. My mother's primary complaint is that there isn't anything to do. Apparently there isn't near the amount of activities associated with the senior living apartment facilities at the Shores compared with one of her good friends who is living in a different but similar facility.
Linda - Family/friend
Memory Care
August 5, 2014
We are pretty happy with it.
We are pretty happy with it. We chose this community because the knowledge and expertise of their leasing manager was just outstanding. We also liked the location and the setting with the woods and the lake.
Anonymous - Family/friend
Memory Care
May 26, 2014
Couple with complex needs helped at The Shores
We recently placed John (Parkinson's and dementia) and his wife, Jane, (profound dementia) at The Shores of Lake Phalen. They had been in independent senior living for several months (many issues) and were moved to Shores in April, to assisted living. Still many issues. Shores advised Memory Care where they are now. Now they are closely supervised and guided. Nurses manage their meds, and they have the in-house Bluestone medical program.
We are very impressed and grateful for the compassionate leadership from all the staff at the Shores.
Anonymous - Family/friend
Memory Care
May 19, 2014
I’m very happy.
I’m very happy. My loved one lives there and I’ve only been there a couple of times, but my loved seems to really like it. It’s a nice place. We’re very happy. I’ve had difficulty finding parking sometimes. The food seems to be okay.
Neighborhoods around The Shores of Lake Phalen
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Minnesota regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Minnesota regulations for Assisted Living.
Frequently Asked Questions about The Shores of Lake Phalen
The Shores of Lake Phalen offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Call (651) 777-7784 to reach a resident at The Shores of Lake Phalen.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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