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3030 Southlawn Dr, Maplewood, MN 55109
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17 reviews
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Lynsey
-
Family/friend
4.0
Maple Hill
As someone who has worked in this field I understand the demands on nursing. The current nursing staff will answer emergency calls 24/7 and their door is always open to listen or handle any concerns. The activities are also the best that I have seen from the various communities in the Twin Cities. It feels like a community!!
About the facility Maple Hill Senior Living
Maple Hill Senior Living in Maplewood, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Maple Hill Senior Living
Healthcare Services
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Memory Care
- Diabetic Care
Meals & Dining
- International Cuisine
- Restaurant Style Dining
- Professional Chef
- Room Service
- Vegetarian
- Meals Provided
- Guest Meals
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Respite or Short Term Stays Offered
- Bath Tubs
- Kitchenette
- Ground Floor Units
- Handicap Accessible
- Cable or Satellite TV
- Wi-Fi/high-speed internet
Community Amenities
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
- Property Convenient to Public Transit
Common areas
- Computer or Media Center
- Outside Patio
- Library
- TV Lounge
- Outdoor Common Areas
- Barber Shop
- Meeting Room
- Indoor Atrium
- Central Fireplace
- Indoor Common Areas
- Beauty Salon
Recreational areas
- Raised Garden Beds
- Arts and Crafts Center
- Piano or Organ
- Fitness Center
- Jacuzzi
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Educational Speakers / Life Long Learning
- Live Musical Performances
- Cooking Classes
- Stretching Classes
- Devotional Activities Offsite
- Dances
- Activities On-site
- Art Classes
- Catholic Services
- Gardening Club
- Birthday Parties
- Day Trips and Outings
- BBQs or Picnics
- Live Dance or Theater Performances
- Protestant Services
- Yoga / Chair Yoga
- Community Service Programs
- Holiday Parties
- Intergenerational Programs
- Karaoke
- Devotional Activities On-Site
- Pet-focused Programs
- Activities Off-site
- Happy Hour
- Live Well Programs
- Trivia Games
Compare
Maple Hill Senior Living
3030 Southlawn Dr, Maplewood, MN 55109
Talamore Woodbury
289 Karen Dr, Woodbury, MN 55129
The Waters of Oakdale
7088 11th St N, Oakdale, MN 55128
Gable Pines
1260 County Rd E, Vadnais Heights, MN 55110
Review score not available
9.7
Review score
28 reviews
9.7
Review score
28 reviews
5 star
82%
4 star
11%
3 star
7%
2 star
0%
1 star
0%
9.6
Review score
35 reviews
9.6
Review score
35 reviews
5 star
68%
4 star
23%
3 star
6%
2 star
0%
1 star
3%
9.6
Review score
68 reviews
9.6
Review score
68 reviews
5 star
52%
4 star
35%
3 star
4%
2 star
3%
1 star
6%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Maple Hill Senior Living
17 reviews
Write a reviewA Place for Mom has scored Maple Hill Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Maple Hill Senior Living has 17 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.1
Friendliness
3.9
Care Services
3.6
Staff
Meals & Dining
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Maple Hill Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Maple Hill Senior Living has 17 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Sue - Family/friend
Memory Care
April 12, 2019
Last Choice
First, top management/corporate is for profit so they run building with the minimum amount of staff with no regards to residents. Just ask.them about the medication errors that they have no time to track or train staff. Corporate has no training for staff. Also just try to get a call back from corporate clinical... don’t call until state gets involved.
Lynsey - Family/friend
Memory Care
April 6, 2018
Maple Hill
As someone who has worked in this field I understand the demands on nursing. The current nursing staff will answer emergency calls 24/7 and their door is always open to listen or handle any concerns. The activities are also the best that I have seen from the various communities in the Twin Cities. It feels like a community!!
Anonymous - Family/friend
Memory Care
August 18, 2017
Nice Facility, Horrible care
When we moved our mother to Maple Hills, she had very limited mobility and was beginning to have memory issues. The nice facility and ala-carte services seemed the perfect solution. The services that we paid for were not performed. Bi-weekly shower, laundry, medicine management, escort to meals, help with dressing and undressing, help with toilet. Our mother's medication was not administered reliably and she ended up in the hospital. She did not receive a shower for the first 10 days. Her laundry wasn't done. She was forgotten in her room several times for meals and was given a sandwich several hours after meal time. The call buttons weren't answered in a timely manner and we had several occasions when the night/weekend staff didn't answer at all. Little to no supervision for inexperienced workers on the evenings and weekends. This is no place for a vulnerable adult.
Naomi - Family/friend
Memory Care
July 5, 2017
Enjoyment
Grandpa love the community environment they have. Lots of activities to keep him busy. They even add in his ideas on the monthly calendar. He really likes that.
Christine Beverly - Family/friend
Memory Care
June 5, 2017
Great Place for my mom
My mom has been living at Maple Hill Senior Living for around 7 months now. I know many of the health staff by name now. They take such good care of her. My mom really feels attended to. I was worried about having her go into an assisted living, I didn't know if it was the right time, but it really feels like home for her.
Jessica - Family/friend
Memory Care
June 2, 2017
Quality of Care is Truly Care For
Quality of care is fantastic. Mother has been receiving one-on-one care since she has moved in. She is happy, smiling, and she seems to have more energy. I'm really impressed with the amount of individualized attention she receives there.
Didem - Family/friend
Memory Care
June 2, 2017
Great Hospitality
Facility is beautiful. I appreciated the amount of safety prevention they had within their facility. Employees were warm and hospitable.
Bonnie Guardi - Family/friend
Memory Care
May 24, 2017
Great experiences
I absolutely love Maple Hill Senior Living! Beautiful, elegant facility and my aunt who recently moved in has been charmed by the community.
Not to mention, food is delicious. Last week when I was there visiting they had this great steak, cheesy garlic mashed potatoes, with a vegetable medley. Seasoning was so tasty.
My aunt has been enjoying the activities a lot. They are always up to something new. Building has a great aura and energy to it! So happy my aunt found her new home at Maple Hill.
JOY FULLHART - Family/friend
Memory Care
April 20, 2017
Maple Hill looks clean and new, but their care is severely lacking.
We were very disappointed with the care our loved one received from Memory Care at Maple Hill. On multiple occasions, the staff [Return] to return clothing and bedding items to the proper rooms. We lost blankets and multiple clothing articles this way. The aides did not engage the residents or follow the scheduled activities. The nursing staff failed to comply with the doctor’s orders to treat a physical condition in our loved one, even after multiple calls and reminders. This particular condition then spread and became nearly fatal. Maple Hill had our loved one transported to an Emergency Room with no identifying information, nor were they available to answer the ER doctor’s calls for well over an hour. The ER doctor had no knowledge of our loved one’s dementia and was able to recognize it only after our loved one had been put in restraints. Now that we have moved our loved one to a new home, Maple Hill is refusing to refund monies owed. We are very concerned for the other residents at Maple Hill-particularly those in Memory Care who cannot speak for themselves.
Lavania - Family/friend
Memory Care
January 18, 2017
I love it!
Beautiful facility!! I am thankful my father has found a healthy and safe home to live in. The staff is always available to answer my questions, and they made our move in process so much easier. I had no idea what I was getting into, and this was a big decision for my dad and our family.
I'm thankful that I had the staff to lean on for advice. They are welcoming, knowledgeable, and sincere.
Bob - Family/friend
Memory Care
January 8, 2017
Nice place to live
Helpful, friendly staff, full-time activities director to get people moving, in house doctor visits, good response time to residents call for help, good food
Anonymous - Family/friend
Memory Care
August 25, 2016
A great place.
This is a great atmosphere for anyone looking for great care for a loved one. They offer alot of activities to stay active and very enjoyable. The food is very good and a good variety to choose from. Being outside is beautiful and well kept and the rooms are always clean. Highly recommended for everyone who cares about there family members who need excellent care.
Response from Maple Hill Senior Living
October 11, 2016
Thank you for your review and feedback. We appreciate your comments and will continue to strive to meet and exceed your expectations. If you have any additional comments or feedback, please feel free to reach out to us at any time. We can be reached at [removed] or via email at [removed].
Thank you again! Christina Marshall
Should have known from the first quetion i asked... - Family/friend
Memory Care
June 21, 2016
Disgusted
Ask the staff if they would be comfortable with their parents living in this facility. This place should not be allowed to function as a senior living facility. They show no dignity or compassion towards the seniors citizens that reside here. You walk into an occupied room and it's a complete mess. the bathroom is another story with feces stains on and around the toilet and floor.
You can't get anyone to pick up the phone let alone return a phone call. Please shop around and allow time to review/interview staff and clients before deciding on a place for your loved ones to live out their final years. Don't fall for the old trick "we only have a few units left and the applications keep coming" it's a bunch of hogwash. This place will never be full and if they keep it up the state will come in and shut them down.
Response from Maple Hill Senior Living
October 11, 2016
Thank you for the review of Maple Hill Senior Living and the feedback you provided to us. We are deeply sorry that you have not had a positive experience and we want to discuss your concerns with you further. Please reach out to me at [removed] or via email at [removed]. Please know that we value your feedback and would appreciate and respect an opportunity to discuss your concerns. Looking forward to hearing from you soon, Christina Marshall
Martha - Family/friend
Memory Care
May 31, 2016
Recommended!!!!
Loved it! My mother loves living here and I love that she lives there. The building is brand new, and she is treated with great care and kindness. It is right next to the shopping mall and that makes me happy that she can go there if she ever feels like she needs a change of scenery.
Response from Maple Hill Senior Living
October 11, 2016
Thank you so much for your review and feedback. It is certainly a nice advantage to be so close to Maplewood Mall - but we are also very close to other shopping and restaurant options, the Maplewood Public Library, as well as St. John's Hospital and many other medical clinics and options for our residents. This proximity helps our residents get easy access to services and care, but also helps keep our residents involved and engaged in their community. Thank you again for your kinds words - I will pass your comments along to our other team members. If you have other needs or would like to share additional feedback, please feel free to call me anytime at [removed] or via email at [removed]. Thanks, Christina Marshall
Anonymous - Toured community
Memory Care
April 8, 2016
Review of Maple Hill Senior Living - Maplewood, MN
The staff was great help and very welcoming. I would definitely send my grandma to live here. Inviting clean and lots of activities and good food for her to eat!
Response from Maple Hill Senior Living
October 11, 2016
Thank you so much for your review of Maple Hill Senior Living. We are so pleased to hear your kind comments and positive feedback. We are striving everyday to improve our care and service - if your needs should change or you would like to share any additional feedback, please call me personally at [removed] or via email at [removed]. Thank you! Christina Marshall
M D - Family/friend
Memory Care
April 6, 2016
Nice clean quiet place for mom.
My mother has been living there for the last two months. The place is very clean and the staff is awesome. The RNs, nurse aids, and staff have been great!
Response from Maple Hill Senior Living
April 11, 2016
Thank you so much for your kind comments! It is so important as a new senior living community to receive feedback - both positive & negative - from our residents and family members...without this feedback we cannot learn and grow as a community. Thank you for entrusting Maple Hill with the care of your mother! If you should ever need anything, you can reach us at [removed].
Christina Marshall
Marketing Director
Disappointed
Memory Care
February 21, 2016
Disappointed
Called and left message for a tour and received no response. Emailed and got no response. We decided to stop in and see if we could get a tour. Stood in the entryway looking for a button for service and couldn't find one. No employees in sight. A resident opened the door and let us in. No employees in sight and office closed. Walked around for a while and saw two residents bored staring off into space. Saw an elevator open with no one around. Finally saw an employee who ignored us and went on her way. Beautiful facility but obviously has staffing issues. We left and have no interest whatsoever now. Very disappointing.
Response from Maple Hill Senior Living
February 23, 2016
Dear Disappointed,
Thank you for your review. It is incredibly important to us at Maple Hill Senior Living to ensure that every experience visitors have at our community is a positive one. Since opening our community is December 2015 we have had received a flood of inquiries – we apologies profusely if your inquiry was missed. If you are still interested in a personal consultation and tour of Maple Hill, I would like to personally invite you to join us for lunch (on us of course) and stay for a consultation and tour – please call me directly at [removed] cell or [removed] office, to arrange a time to visit our community. As a brand new community there are certainly times when the community will be quieter than others, especially outside of normal business hours when our administrative staff is out of the office – however please rest assured that our community does have excellent staffing levels and we will continue to add more staff to our community as we continue to grow. We would like to thank you for providing your review to our community as it allows an opportunity to recognize and improve upon our policies and procedures and provide additional training to our staff to help improve the experience for our residents, their families, and visitors to our community. Again, please feel free to reach out to me directly with any additional concerns you may have.
Warmest Regards, Christina Marshall, Marketing Director
Viewing 1-17 out of 17 reviews
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Minnesota regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Minnesota regulations for Assisted Living.
Frequently Asked Questions about Maple Hill Senior Living
Maple Hill Senior Living offers Studio and 1 Bedroom. Learn more.
Call (612) 599-7668 to reach a resident at Maple Hill Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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