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Bickford of St. Charles

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2875 Campton Hills Rd., Saint Charles, IL 60175

For pricing & availability:
(866) 374-4058
7.5
Review score
47 reviews
Add review
7.5
Review score
47 reviews
5 star
43%
4 star
38%
3 star
13%
2 star
2%
1 star
4%
See all reviews
7.1
Review score
1123 reviews
55 facilities
Bickford of St. Charles
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Bickford of St. Charles  Bedroom
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Anonymous
-
Child of resident/client
4.0
Bickford of St. Charles review
Overall experience is a 4 it would be a 5, but after my dad passed away in November, Bickford still withdrew payment for December!! I had to go to my bank to get that money back. And it took over 5 months to get a refund for the remainder of November. I had to call and call and call. Fina

About the facility
Bickford of St. Charles

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.
Our approach clearly resonates — our happiness ratings among residents are double the industry standard.

But Bickford is about living, not just healthcare. Imagine a place where fresh, homemade meals are the norm, friendly caregivers are a constant, and the social activities are both engaging and abundant. Welcome home to Bickford.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most —...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Bickford of St. Charles

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Bickford of St. Charles  Bedroom
Bickford of St. Charles

2875 Campton Hills Rd., Saint Charles, IL 60175

Brighton Gardens of St. Charles
Brighton Gardens of St. Charles

600 Dunham Road, Saint Charles, IL 60174

Franciscan Court
Franciscan Court

1996 Franciscan Way, West Chicago, IL 60185

7.5
Review score
47 reviews
7.5
Review score
47 reviews
5 star
43%
4 star
38%
3 star
13%
2 star
2%
1 star
4%
9.7
Review score
100 reviews
9.7
Review score
100 reviews
5 star
67%
4 star
22%
3 star
8%
2 star
1%
1 star
2%
9.7
Review score
89 reviews
9.7
Review score
89 reviews
5 star
58%
4 star
25%
3 star
10%
2 star
7%
1 star
0%
9.6
Review score
63 reviews
9.6
Review score
63 reviews
5 star
70%
4 star
25%
3 star
3%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Bickford of St. Charles

Healthcare Services

  • Memory Care
  • Medication Management
  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units
  • Bath Tubs

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Library
  • Beauty Salon
  • TV Lounge
  • Central Fireplace
  • Outdoor Common Areas
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Jacuzzi

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • Italian
  • English
  • Spanish

Activities

  • Day Trips and Outings
  • Live Musical Performances
  • Tai Chi
  • Wii Bowling
  • Visiting Chaplain or Priest
  • Holiday Parties
  • Devotional Activities On-Site
  • Birthday Parties
  • Live Dance or Theater Performances
  • Trivia Games
  • Activities On-site
  • Happy Hour
  • BBQs or Picnics
  • Activities Off-site
  • Dances
  • Karaoke
  • Yoga / Chair Yoga
  • Devotional Activities Offsite
  • Protestant Services
  • Catholic Services

Reviews

for Bickford of St. Charles

7.5Review score47 reviews
7.5
Review score
47 reviews
5 star
43%
4 star
38%
3 star
13%
2 star
2%
1 star
4%
Bickford Senior Living
7.1
Review score1123 reviews55 communities
Write a review
A Place for Mom has scored Bickford of St. Charles with 7.5 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Bickford of St. Charles has 47 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.3
Meals & Dining
4.8
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Bickford of St. Charles with 7.5 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Bickford of St. Charles has 47 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Bickford Senior Living
7.1
Review score1123 reviews55 communities
Logo for Bickford Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 47 reviews
Anonymous - Family/friend
Assisted Living
June 13, 2024
4.0
Verified Review
Bickford of St. Charles review
Overall experience is a 4 it would be a 5, but after my dad passed away in November, Bickford still withdrew payment for December!! I had to go to my bank to get that money back. And it took over 5 months to get a refund for the remainder of November. I had to call and call and call. Finally I had to tell them I would get my attorney involved if I didn't get the refund immediately. Activities, can't rate because my dad never wanted to participate in any. He just liked to sit in his room and watch TV. A couple months after we agreed on a monthly rate and my dad moved in, they increased his rate, citing increasing costs, so a little bit of a disappointment there. So overall, as far as my dad received, and how he was treated and how he liked it there, I'd give Bickford a 5. I just didn't like the way they handled their business office concerning the money.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Response from Bickford of St. Charles
June 20, 2024
Thank you for your honest feedback. We are sorry to hear about your experience. Will you please call us at 855-254-5010 so we can learn more about your experience? We are grateful for the opportunity to have had your father as part of our family. Thank you
Jenny - Family/friend
Assisted Living
May 31, 2024
5.0
Verified Review
Felt like Home
When it comes to the activities they could add a bit more to it. The value for cost gets a 4 but they will work with budget as much as they are allowed to do. My mom had the best experience the short time she was there. They staff genuinely cared for her. I honestly can not say enough good things about the people that work there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Bickford of St. Charles
August 2, 2024
Thank you so much for taking the time to leave us a review. Thank you for allowing us to care for your mom.
Sally
Assisted Living
April 24, 2024
2.0
Disturbing changes
I have been a volunteer at Bickford of St. Charles for many years. Recently, I've noticed multiple changes in staffing and administration. This may be why the quality of care is declining. I've seen too many examples of long delays in response to patient calls and general disorganization. I know many of the residents here and they deserve better.
Cleanliness
5
Friendliness
3
Care Services
2
Staff
3
Activities
5
Response from Bickford of St. Charles
May 1, 2024
Please know this is not the standard of care our residents and families have come to expect from us. Will you please call us at 855-254-5010 so we can learn more about your experience? Thank you.
Anonymous - Family/friend
Memory Care
December 13, 2023
4.0
Verified Review
Recommended
I would recommend Bickford of St. Charles to others, however there is big staff turnover. The food is a huge let down, but they are going through changes so we will be patient. The staff is very nice and helpful. They are doing their best. It's expensive.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Bickford of St. Charles
December 14, 2023
Thank you for taking the time to leave us a review at Bickford of St Charles. We appreciate your honest feedback. We would welcome you back anytime for lunch and give our Bread Basket another try.
John K - Family/friend
Assisted Living
November 28, 2023
3.0
Okay, but...
There are many amenities at the Bickford, including a variety of tempting meals. But if a loved one needs special care, then it's not good. The staff tends to be negligent in doing things to support a client medically and physically. They say they are not under-staffed, yet trying to get needed attention at times is difficult, especially since it appears there is sometimes a breakdown in communication between shifts.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
2
anonymous - Family/friend
Memory Care
July 5, 2022
5.0
Verified Review
Would recommend
Overall they have done really well and the staff members are super friendly. Our loved one is on the memory care side so sometimes it is hard to get feedback regarding the activities, but it seems like they do have a lot - we see the activities coordinating working with the residents everyday. The value has been quite good, they do not charge a big premium for memory care
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from Bickford of St. Charles
July 6, 2022
Hi, I'm so happy to hear that your loved one is having a positive experience! I appreciate you taking a moment to share your feedback. I'll be sure to pass it on to the team here at Bickford of St. Charles!
anonymous - Family/friend
Memory Care
February 4, 2021
4.0
Verified Review
My review of Bickford of St. Charles
It is a pretty expensive community but they are keeping a close eye out for our loved one. The staff is very caring and helpful, and the care services they provide is like first class.
Friendliness
5
Staff
5
Care Services
5
Linda Soukup - Family/friend
Memory Care
November 6, 2020
5.0
Verified Review
Absolutely recommend
We chose Bickford of St. Charles because it is very close to where we live, so we were able to visit often before COVID. We also were impressed with the tour. The room sizes here are adequate for his needs. The best part about this community so far has been the friendliness of everyone and the socialization aspect. Also, the manager is very helpful, answers all our questions, and she is easy to get a hold of. I would absolutely recommend this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sarah - Family/friend
Memory Care
August 19, 2020
4.0
Verified Review
A Nice Place
Overall it is a pretty good facility. It is cost-effective. It is newer than many others in the area. All the staff are very friendly and care about the residents. The food is pretty good. The room sizes are okay, the one-bedroom units are a little tight for two people. I have been impressed with the way they are handling Covid-19.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Paul Weberg - Family/friend
Memory Care
February 10, 2020
5.0
Great staff!
My dad moved into the memory care section of Bickford of St. Charles at the end of December. Beginning with our very welcoming interview with [name removed] the director, my family and I have been very pleased with the care they have provided for my dad. He is clean, content, well fed, and active. There are plenty of interactions he has with the staff as well as activities to enhance his mental and physical capacity. We are new to the dementia world and how it affects people. The staff and [name removed] the director have been incredibly patient and kind to my family. [Name removed] spent an hour on the phone with my mom reassuring my mom about my dad's condition...giving her time outside of normal work hours (the phone call was on a Sunday). The staff, from top to bottom, have given my family and I peace of mind knowing that Dad is getting the best care around. Thank you seems too easy to say for what you have given to my dad and us. May God reward you!
Cleanliness
4.5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
5
Louackman - Family/friend
Memory Care
January 16, 2019
4.5
Bickford is the place for your mom/dad
We love this facility for our mother. She has been there since [date removed]. There are so many activities and things for people to do. The staff tries to help everyone and are very personable. The food is great and the nurses remind everyone of activities for the day. Her room is spacious and has a great window to look outside., Residence are always outside their rooms enjoying the new furniture, TVs and carpet. We love this place! Thanks to “A Place For Mom” for directing me here.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Toured community
Memory Care
September 22, 2018
4.0
This was one of our favorite retirement homes that we visited. The staff seemed super friendly and very accommodating. They spent a lot of time with us going over all our questions. We have set up an appointment next week to take my husband’s mother to see the facility and be assessed. They are not pressuring us but trying to make it special for her. We are going for happy hour and they offered to get her favorite wine. They have a lot of fun activities every day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Linda Pretet - Family/friend
Memory Care
July 25, 2018
0.5
Not recommended
Understaffed and unsafe for residents that need Level 2 and up services
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Toured community
Memory Care
January 18, 2018
2.5
Verified Review
Too Many Stairs
We took a tour at Bickford of St. Charles, and while I thought the community was nice, it was not suitable for us because of the many stairs they had throughout the community. We decided to go with a facility that would be a better fit for us.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Anonymous - Toured community
Memory Care
January 8, 2018
5.0
Toured at 2PM. Difficulty entering the facility as there is no receptionist and a code is required to enter and exit. [Removed] gave has a complete tour and a good overview. She also recommended a good mover. Very nice facility. Members of the staff were recreating an [Removed] Sisters tune - impressive. Maybe it was the hour of the day, but we did not see many folks in the common areas, as most must have been in their rooms. Dinning and choice of foods looked excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
July 14, 2017
3.5
Verified Review
Doing Well
The place is very nice mom seems to be happy there. [Removed] the new manager there is awesome. Mom is not crazy about the food would much rather eat my wife cooking. We feel secure in knowing mom is getting good care.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Toured community
Memory Care
July 8, 2017
4.0
[Removed] was very friendly, educational and spent over 2 hours helping me understand the assisted living/memory care process as well as where my Mom might fit best between those two. The Bickford was lovely, appeared fairly new, clean, bright. The memory care area is small with not many residents. It appeared cluttered but I understand this is to help with memories. We will consider the Bickford for my Mom.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
JJones727 - Family/friend
Memory Care
April 6, 2017
5.0
Excellant facility & staff you couldn't find a better place
I first learned of the Bickford Assisted Living facilities when I took my mother to visit a friend in the Bickford of Rockford, IL. I was very surprised at how nice the facility was and when I asked for information, the people were very helpful. I have come to now know that this is the standard by which their homes are run. My mother was ready to leave her apartment and we started looking at facilities around the western suburbs of Chicago. We looked at two Bickford facilities, both of which were excellent. During our visits the staff was very friendly and informative. One thing I notice right away the staff always spoke to the residence and called them by name. Something I did not see at other places. We eventually settled on the Bickford of St Charles, IL and could not be more pleased with the decision. It is no longer an assisted living facility but a warm and caring home for my mother. They have a full day of activities with something for everyone. The food may be too good as my mother has but on a little too much weight. The staff at St Charles is very good and they all know my mother which is obvious when I talk to them. The home is kept in top condition and is always decorated in season. This location sponsors periodic events for the entire family and they do an excellent job with these family occasions. The Bickford of St Charles has been an excellent home and has been instrumental in making the transition from apartment living to assisted living painless for my mother. I highly recommend any of the Bickford homes and especially the St Charles location.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Peaceful knowing he is well cared for - Family/friend
Memory Care
March 27, 2017
5.0
Verified Review
Best Place for our loved one.
We moved our family member with memory issues into Bickford about 1-1/2 months ago. His health has already greatly improved. He moved in there when we realized we could no longer meet his needs in our home. He moved in to Bickford after a hospital and long rehab stay and he was so week that he had become wheelchair bound. He is already up with his walker & looks years younger. They are diligent with meeting his needs (regular toileting, doctor ordered water restriction enforced, social interaction, even physical kind & appropriate touch). The nurses, CNA's & administrative staff are all very aware of him and his specific needs - well trained, knowledgeable & friendly. They are very loving & consistent with all that they do for him. He normally would complain about food - but he is happy with the food provided there. We are thrilled with the level of care. Great team caring for our loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Anonymous - Toured community
Memory Care
February 14, 2017
3.0
Verified Review
I toured this community for the care for my mom The rooms were not what we were looking for. It did not have the feeling.We were happy with the staff and the menu of meals that would have been offered. We would recommend that families tour this community for the care of a loved one.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 47 reviews

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around Bickford of St. Charles

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Bickford of St. Charles

Bickford of St. Charles offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bickford of St. Charles 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 587-8800 to reach a resident at Bickford of St. Charles.

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Silver Glen Senior Living

1901 Silver Glen Rd, South Elgin, IL 60177
Starting at $X,XXX+ monthly
8.0
Review score
37 reviews
8.0
Review score
37 reviews
5 star
52%
4 star
24%
3 star
14%
2 star
5%
1 star
5%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Welcome to your new home at Silver Glen Senior LivingYou’re going to love Silver Glen Senior Living — your new home base! Located in South Elgin, Illinois, this community is close enough to the city to take in a show at the Cadillac Palace Theater or visit one of the many downtown Chicago...
Photo of Greenfields of Geneva a CCRC

Greenfields of Geneva a CCRC

0N801 Friendship Way, Geneva, IL 60134
Starting at $X,XXX+ monthly
5 star
42%
4 star
0%
3 star
0%
2 star
29%
1 star
29%
Studio, 1bd, 2bd
It only takes a moment to see the future in a completely new way at GreenFields of Geneva. GreenFields is offers a full-continuum of care all under one roof, including independent living, assisted living, memory care, skilled nursing and rehabilitation services. Independent living here keeps you...
Asbury Gardens outdoor common area

Asbury Gardens

210 Airport Road, North Aurora, IL 60542
Starting at $X,XXX+ monthly
2.0
Review score
55 reviews
2.0
Review score
55 reviews
5 star
42%
4 star
33%
3 star
9%
2 star
9%
1 star
7%
Studio
Asbury Gardens is a retirement community dedicated to assisting seniors with daily activities. Our residents have private apartments, private bathrooms, and community access to our gorgeous courtyard & gardens. Our building's amenities make for a full day every day by including a game room, a...
Photo of River Glen of St. Charles

River Glen of St. Charles

975 N 5th Ave, Saint Charles, IL 60174
Starting at $X,XXX+ monthly
9.0
Review score
32 reviews
9.0
Review score
32 reviews
5 star
63%
4 star
31%
3 star
0%
2 star
6%
1 star
0%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Come experience what makes River Glen so special! Independent Living townhomes now available as rentals! With two models to choose from; the ranch model is 1,434 sq ft and our two story model is very spacious at 2400 Sq ft. Both include full basements and screened in sun porches...you won't need...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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