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For me the most important thing is the how the staff treats my mom, and over the course of the last year everyone has been kind and patient with her. Even the housekeeping staff is cool, and try to engage her and make her smile. I have noticed decreased staffing over the course of the year, which concerns me, however she's still getting great care from great people. \n\nI would like it if we got more updates on how they're doing, even if it's just a quick text or email, but I'm sure if I asked, they would be happy to accommodate, so that's on me!\n\nThanks to everyone!! I appreciate so much the work that everyone does to look after Mom and all the other residents.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful Staff!!","reviewContent":"I can't say enough good things!! The Legacy people are wonderful. All the aids treat my mom like a queen even when she's fussy and confused, and the nurses all seem to genuinely care about the residents. Even the front desk staff and the maintenance man are caring and friendly.\n\nMy only minor quibble would be with onboarding, mainly communicating details like how and when transfer to their onsite physicians will occur etc. But that's truly minor given all the things they do for the residents and the great care they are providing to my mom.\n\nMy mom lived with us for 4 years after her stroke, and I worried a lot about having her in a facility, but Legacy has taken that worry away.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Legacy at maiden Park","reviewContent":"Legacy at maiden Park has been a wonderful place for both our father and our family. Dad has advanced dementia and it was increasingly hard to take care of him at home. After looking around we decided on Legacy at maiden Park. It has been about a year since dad moved in. It has been a great experience for both him and our family. A very safe and caring environment. The staff has been absolutely wonderful. A special shout out to Dawn Cordone. She is very helpful and caring. She has helped the family navigate through various health issues and challenges our father has had. Don’t know what we would do without her! The aides have been wonderful also. Although there’s too many to list, I would like to mention [name removed] and [name removed]. Both routinely go out of their way to help dad. Although it was a difficult decision to move dad into the Legacy, it has turned out better than we hoped for. Caring for dad was getting overwhelming and very stressful. Now we can be his children and not his caregiver.","reviewerDisplayName":"Mark H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Memory Care for Mom","reviewContent":"Legacy at Maiden Park has been wonderful for Mom. The assisted living staff do a great job from providing reminders, serving food Mom likes, and providing a wide variety of activities. Plus they support Catholics with a relationship with St Charles with a short service on Thursdays and an opportunity to get Communion. Also the Televised masses are usually up in the common area on Sunday. Bingo, arts and crafts and music and videos are also a big hit with Mom. The staff recognizes the residents have good days and bad but no matter what they are cheerful, helpful and caring. The concierge at the front desk is always helpful and greets everyone with smile.","reviewerDisplayName":"Jeanne B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Community of Trust and Great Care","reviewContent":"My mom has been at Legacy (Maiden Park) for 1-1/2 years. Even though it took some time, she has found friendship with the residents and staff. I feel very comfortable having her there then alone at home. The socialization and activities has brought her back at 100%. My mom is comfortable there and that is such a relief for me. She will send me away when it’s time for an activity especially Bingo. She has a new life and a happy one - all Thanks to the staff and residents. Even the cook socializes with the residents asking what they may like to see on the menu. It’s all about the residents and that is a huge plus!!! ","reviewerDisplayName":"Diane K","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly Recommend ","reviewContent":"My mom has been at Legacy At Maiden Park for 10 months. Mom is comfortable and happy in her new community. Seeing her happy takes a huge burden off of me, as well as how ALL the staff that warmly welcomes us every time we go to visit mom.\nCommunication with administration and staff is 100% and that is a huge plus. Mom is not treated like a patient, she is treated with compassion and friendship. Mom refers to the employees as her friends and smiles when she talks about the conversations she had with them. All the socializing and friendships created is what has made mom refer to Legacy as home. That alone, is what makes me recommend Legacy at Maiden Park.","reviewerDisplayName":"Diane Boothe","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Watermark Retirement Communities","slug":"watermark-retirement-communities-7990","averageReviewScoreDisplay":8.7,"communityCount":46,"reviewCount":1359}},"communityName":"Legacy at Maiden Park","leadgenCompleted":false}
1407478
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749 Maiden Lane, Rochester, NY 14615
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<b>Boutique resort-style living and welcoming vibes await you in Rochester, New York.</b><br><br>Live life on your own terms.<br><br>You’ll find the perfect setting in Rochester, with access to plenty of culture, history, entertainment, and more. Legacy at Maiden Park features luxurious amenities and services, including signature dining, a dynamic social calendar, and engaging events. Residents here will find endless opportunities to discover new passions, engage with friends, learn about the region’s history, join community clubs, and more. Explore Assisted Living, Short-Term Stays and Memory Care residences designed just for you. <br><br><b>ASSISTED LIVING</b><br><br>Enjoy life on your schedule, not ours.<br>When you need a little extra support, we’re here for you every step of the way. Relax and enjoy life knowing our team of experts is standing by 24/7. Everything you need is at your fingertips, without the hassles of cooking or cleaning. Come discover how we’re raising the bar on Assisted Living. <br><br><br><b>MEMORY CARE</b><br><br>Compassionate care and support.<br>Celebrate your life story and live with the care and dignity you deserve. Embrace our round-the-clock support from our specialized Naya caregivers and team of registered nurses. You’ll find plenty of personalized services too, including designated cuisine, wellness consultations, medication management, and more.
<b>Boutique resort-style living and welcoming vibes await you in Rochester, New York.</b><br><br>Live life on your own terms.<br><br>You’ll find the perfect setting in Rochester, with access to plenty of culture, history, entertainment, and more. Legacy at Maiden Park features luxurious amenities and services, including signature dining, a dynamic social calendar, and engaging events. Residents here will find endless opportunities to discover new passions, engage with friends, learn about the region’s history, join community clubs, and more. Explore Assisted Living, Short-Term Stays and Memory Care residences designed just for you. <br><br><b>ASSISTED LIVING</b><br><br>Enjoy life on your schedule, not ours.<br>When you need a little extra support, we’re here for you every step of the way. Relax and enjoy life knowing our team of experts is standing by 24/7. Everything you need is at your fingertips, without the hassles of cooking or cleaning. Come discover how we’re raising the bar on Assisted Living. <br><br><br><b>MEMORY CARE</b><br><br>Compassionate care and support.<br>Celebrate your life story and live with the care and dignity you deserve. Embrace our round-the-clock support from our specialized Naya caregivers and team of registered nurses. You’ll find plenty of personalized services too, including designated cuisine, wellness consultations, medication management, and more.
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