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Legacy at Grande Vie
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Kindness abundance great value. Move facility. Friendly and patient staff.","reviewerDisplayName":"Kim H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"That the sales lady (who is no longer there) and the site manager answered any and all our questions. That the staff is all super friendly and willing to assist in any way possible.","reviewerDisplayName":"Janna ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" a welcoming community from both staff and residents ","reviewContent":"My mom passed away in April. Her experience at Legacy was wonderful. They were very accommodating and supportive throughout the entire process. [name removed], the gentleman in charge of residents etc was phenomenal. My mom loved the food. The desk staff was wonderful. The residents were very welcoming and included my mom in things as soon as she arrived. \n\n","reviewerDisplayName":"Amy S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My review","reviewContent":"Friendly staff and very accommodating . I would recommend Legacy at Grande Vie to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Legacy at Grande Vie","reviewContent":"Staff and residents are extremely friendly. If I met 100 people 99 of the people will qualify for this comment.\nI have a one bedroom apartment I came from studio in another independent living place and the one bedroom here is the same size as my studio there . My things barely fit in this apartment. Had to get rid of the a lot.\nThe kitchen area is also very small. There is one counter next to the one side sink probably had 1010 minutes does not have a garbage disposal. I had one before there are only maybe five cabinets. I probable had 10 cabinets and a full kitchen and a washer dryer in the apartment. I'm not here for the money that I'm paying which is $[removed] more here it's not worth it. I'm not sure if I made a mistake coming here but it's the People here that I appreciate.\n\nBottom line I would not recommend this place and I'll have to give this new company the benefit of the doubt that they'll change things but I've been in place as before where they promise everything and nothing gets done \n\nMore positive things as I do have a patio that I can sit outside I love road can't smoke on the burial the smoking areas and both are not accessible ly had at least 10 or more in my other place when I got here the place felt like it wasn't clean. Many old fixtures I had to beg for a new refrigerator and freezer because it took four days for my ice to freeze and when I got the new refrigerator, you could hear it running. The other one did not run and I had over $[removed] worth of insulin that I did not want to go bad and needed to be kept cold.\n\nI do have a patio on for my bedroom and I have two chairs out there to sit on. However, I can't smoke on the patio. There are only two areas that will accommodate smokers like being in a wheelchair. I can't access one of them and the other one I'm not sure it's for smoking.\n\nParking is that a premium beer and the only time that you can find a good spot at night when the aids leave they work in the assisted living in building and they're not supposed to park there but behind the building, but nobody in force is it\n\nWe are here without a executive Director. [name removed] play says win, sold to another company, and who knows what's gonna happen, especially with the rent. I am not food and the updates of the facility. A coat of paint would help banisters with Nero supports needs to be fixed and painted as a supporter extremely Wobbly and or broken. It took six weeks them to empty the trash you and the doggie deposit Care and replace the small bags to collect the poop.\n\nI asked that my toilet be clean and that was the best they could do and was told that what do you want from the 1970 or 1980 toilet I said then replace it all I got was a new toilet seat. I asked that the white stuff that goes around the base of the toilet to be filled in and They and the top of the sink around the sink and this was not done the refrigerator was filthy. The stove was filthy and I had to spend a full day cleaning everything a lot of the areas were dented or cut it into 22 probably the person prior to me, banging into the walls, electric outlets, which of two plugs usually one plug has not worked. I don't know about the air conditioning it's not a Unit it's not search earlier we're in the place before that I was out at central air and I had control over it it","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"It was a small community where residents support one another and form close relationships while having adequate services available. The staff also extends an extra hand to truly care about the residents. I can't say enough good things about them.","reviewerDisplayName":"LSM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Legacy at Grand Vie Penfield is a Solid Choice","reviewContent":"My loved one is currently a resident at Legacy at Grande Vie and everything has been very good for her at this facility so far. As for the care services, it feels too soon to rate that since my loved one is still pretty new to the facility. However, we have had no problems thus far. I haven't had too much interaction with the staff at this point, but the interactions that I have had have been good. My loved one likes the food. As for the activities, the staff have called and told me about several outings, which is very nice. My loved one did not get such opportunities at her previous Memory Care facility. ","reviewerDisplayName":"Tracey","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"It's the people that make the difference ","reviewContent":"My loved one is currently a resident at Legacy at Grande Vie. When people ask me, I usually say that the place isn't fancy. However, it is clean and the staff take good care of my loved one. I truly feel that they care about him. I have been in other facilities that are more expensive and fancier. However, I have found that the quality of care was not the same as what my loved one is receiving here. I would recommend Legacy at Grande Vie to others! ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"our families experience ","reviewContent":"What we like the most about the Legacy at Grande Vie is that we feel that our step mom is safe and is being well cared for by the staff members. Based on the experience we have had so far, we would recommend this community to other families. \n\n\n","reviewerDisplayName":"James ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"We picked this community because of the location, only one my mom liked, staff answered all my questions and there were a TON. If a friend asked about my experience, I'd suggest she'd reach out to [name removed] to get her started. I'd suggest she tour a few properties as each has separate amenities. I love that GV has ambassadors that help each resident settle in and get used to the community. They try to match personalities so residents are more comfortable. I personally like that there's a clause in the lease that if they become incompetent that GV will attempt guardianship so she wouldn't need to immediately move. My mom likes that she can come and go as she pleases and could bring her cat. ","reviewerDisplayName":"Janna ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Watermark Retirement Communities","slug":"watermark-retirement-communities-7990","averageReviewScoreDisplay":8.7,"communityCount":46,"reviewCount":1359}},"communityName":"Legacy at Grande Vie","leadgenCompleted":false}
74425
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2140 Five Mile Line Rd, Penfield, NY 14526
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14526
Penfield
NY
null
2024
<p>Legacy at Grande Vie delivers an unmatched level of care at its senior community in Penfield, New York. Stroll through the impeccably maintained gardens and courtyards to embrace the surrounding natural beauty. Settle into one of the community’s well-appointed common rooms, which includes a cozy lounge, well-stocked library, and elegant dining area.</p>
<p>This pet-friendly community is managed by Watermark Retirement Communities and offers independent living, assisted living, and memory care services. The dedicated staff is available around the clock to provide support with daily activities, scheduled transportation, and maintenance services. Legacy at Grand Vie offers studio, one-bedroom, and semi-private living options to choose from, and move-in coordination services are available to help with the process. Residents can delight in amenities such as restaurant-style dining, beauty and barber services, and an array of on-site activities.</p>
<p>The area offers ample shopping to satisfy all tastes and budgets at Panorama Plaza, Bay Towne Plaza, and Penn Fair Plaza. Nearby dining ranges from Italian, Thai, and Mexican cuisine to Irish-inspired pub fare. Popular nearby attractions include Highland Park, Memorial Art Gallery, and Seneca Park Zoo. Top-notch medical care is less than 10 miles away at UR Medicine Strong Memorial Hospital, and Greater Rochester International Airport is about a 20-minute drive from the community.</p>
<h3>State licensing information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the <a href="https://profiles.health.ny.gov/acf">New York Adult Care Facility Profiles directory</a>.</p>
<h3>Related articles</h3>
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<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-activities">Beyond Bingo: The 50+ Best Assisted Living Activities For Seniors</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/memory-care-vs-home-care">Memory Care vs. In-Home Care for Dementia: What’s the Difference?</a></p>
<p>Legacy at Grande Vie delivers an unmatched level of care at its senior community in Penfield, New York. Stroll through the impeccably maintained gardens and courtyards to embrace the surrounding natural beauty. Settle into one of the community’s well-appointed common rooms, which includes a cozy lounge, well-stocked library, and elegant dining area.</p>
<p>This pet-friendly community is managed by Watermark Retirement Communities and offers independent living, assisted living, and memory care services. The dedicated staff is available around the clock to provide support with daily activities, scheduled transportation, and maintenance services. Legacy at Grand Vie offers studio, one-bedroom, and semi-private living options to choose from, and move-in coordination services are available to help with the process. Residents can delight in amenities such as restaurant-style dining, beauty and barber services, and an array of on-site activities.</p>
<p>The area offers ample shopping to satisfy all tastes and budgets at Panorama Plaza, Bay Towne Plaza, and Penn Fair Plaza. Nearby dining ranges from Italian, Thai, and Mexican cuisine to Irish-inspired pub fare. Popular nearby attractions include Highland Park, Memorial Art Gallery, and Seneca Park Zoo. Top-notch medical care is less than 10 miles away at UR Medicine Strong Memorial Hospital, and Greater Rochester International Airport is...</p>
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