The Village at Penfield

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The Village at Penfield

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Her room was like a cozy bedroom. It was immaculate, the whole place is spotless. The staff is very unique in that everyone from the custodial staff to the medical staff were caring, kind and professional. The food was great as well. \nLoved that it is a smaller building that fosters a family like environment. Would highly recommend .","reviewerDisplayName":"Karen S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom is pleased","reviewContent":"The only thing my Mom has hoped would have been better is the food. Other than that, she has been pleased.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Village of Penfield review","reviewContent":"The staff is fantastic. The maintenance guys are also great. They are all very kind to my mom as well as others. Mom is very happy there.\nIs it perfect? No. But any issues I've seen or brought to attention have been remedied right away. For the price, I think this is an excellent solution for my mother.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Fantastic Staff","reviewContent":"All the staff has been fantastic helping my parents transition from their own home into assisted living. The staff helps dispense medication and makes their bed daily. The laundry is done weekly, but needs help with keeping residents clothes from getting mixed up and lost, however I would highly recommend the Village at Penfield.","reviewerDisplayName":"Dave C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent facility","reviewContent":"The price can't be beat. The staff truly cares about the residents. The Community Relations director, [name removed] has nearly 30 years of experience welcoming residents and coaching families to fill out necessary forms. Doctors Making House Calls is a great organization coming to our Mom's room when requested along with regular checkups. Meals are delicious with 3 choices at each meal, served restaurant style. Their theme is \"what can I do to make you happy?\" Highly recommend!","reviewerDisplayName":"Elizabeth S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Village at Penfield","reviewContent":"My loved one is doing great. She loves it there. I would recommend to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Village at Penfield","reviewContent":"There seem to be a lot more residents. The dining experience is more crowded. It can get loud during the meal.Newer residents seem to have more medical issues.\nMy Mom is well cared for. The staff is very caring. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful experience ","reviewContent":"We were not planning on moving my Mom, but we ended up having to move her quickly. It was such an easy process, everything was explained and everyone we worked with was helpful and very caring and kind. ","reviewerDisplayName":"Janice D","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Village at Penfield","reviewContent":"Would definitely recommend.","reviewerDisplayName":"Stacy ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful Place","reviewContent":"The community is nice and very welcoming. It's tucked in a little neighborhood off a main road but is walkable. The high school sports filed is in the back, patients like to watch the kids games. They really try to make sure that the residents are included in different events and have some social time. The only thing that I feel needs work is the food. Not a lot of fresh foods and a lot of fried foods. Can be challenging with dietary needs. Understand that they are cooking for 100+ people. More healthy choices are needed in my opinion. Otherwise it is a fantastic place. Some of the rooms offer sliding doors out to a semi private courtyard. They can even plant flowers if they like\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Willow Ridge Senior Living, LLC","slug":"willow-ridge-senior-living-llc-1451094","averageReviewScoreDisplay":8.5,"communityCount":13,"reviewCount":358}},"communityName":"The Village at Penfield","leadgenCompleted":false}

62142

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2006 Five Mile Line Road, Penfield, NY 14526

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