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10400 Calle Contendo NW, Albuquerque, NM 87114
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Evelyn L
-
Child of resident/client
4.0
Quiet and clean and designed for the homebodies!
The staff is friendly and works to become more like family than just a care taker. Facility was kept clean for the most part. However, if your love ones are bit on the social side and still mobile, implementing more activities outside the home is more beneficial to their health. Having to rely on family to always come is very hard when they may have a tight schedule themselves.
About the facility Haven Care- Evergreen
Haven Care Home Evergreen is an assisted living micro community located in Albuquerque, New Mexico. There is a hospital that is less than 1 mile from the facility. This is perfect for the residents that need immediate care that is beyond the staff's control. Our staff is available to our residents 24/7. Our facility is a micro community meaning there is not a large amount of residents and we are able to focus our attention to each individual personally. Here at Haven Care Home Evergreen, we help guide our residents with their daily life needs. We will provide them 3 cooked meals per day within their dietary plan. We will also assist with bathing, toileting, light housekeeping, laundry, medication assistance, and regular check ins. Our residents have their independence but with the peace of mind that there is staff available. We have tons of activities scheduled for our patients to ensure they are getting exercise and socializing among their peers.
Senior living options offered
Memory Care
Residential Care Home
Pricing for Haven Care- Evergreen
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Semi-Private
Starting at $XXXX/mo
Care Homes
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Haven Care- Evergreen
10400 Calle Contendo NW, Albuquerque, NM 87114
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9.3
Review score
7 reviews
9.3
Review score
7 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
0%
1 star
14%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
60%
4 star
29%
3 star
11%
2 star
0%
1 star
0%
9.4
Review score
16 reviews
9.4
Review score
16 reviews
5 star
38%
4 star
25%
3 star
25%
2 star
6%
1 star
6%
9.2
Review score
156 reviews
9.2
Review score
156 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Memory Care, Residential Care Home
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Haven Care- Evergreen
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Medication Management
- Memory Care
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- Meals Provided
- Vegan
- Organic
- No Sugar
- Anytime Dining
- Special Dining Programs
- Kosher
- Guest Meals
- Vegetarian
- International Cuisine
- Gluten-free
Room Amenities
- Handicap Accessible
- Bath Tubs
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Ground Floor Units
- Wi-Fi/high-speed internet
- Cable or Satellite TV
Community Amenities
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
Common areas
- Outdoor Common Areas
- Private Bath
- TV Lounge
- Indoor Common Areas
- Meeting Room
- Butterfly garden / Hummingbird garden
- Central Fireplace
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Housekeeping
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
Languages spoken
- English
- Spanish
Activities
- Birthday Parties
- Gardening Club
- Karaoke
- Dances
- Visiting Rabbi
- Pet-focused Programs
- Protestant Services
- Devotional Activities Offsite
- Brain fitness / Dakim
- Live Well Programs
- BBQs or Picnics
- Jewish Services
- Light Therapy Programs
- Visiting Chaplain or Priest
- Trivia Games
- Community Service Programs
- Sensory-based Programs
- Live Musical Performances
- Stretching Classes
- Holiday Parties
- Reminiscence Programs
- Forever Fit
- Live Dance or Theater Performances
- Other Religious Services
- Mormon/LDS Services
- Intergenerational Programs
- Art Classes
- Yoga / Chair Yoga
- Activities On-site
- Catholic Services
Reviews
for Haven Care- Evergreen
Write a review
A Place for Mom has scored Haven Care- Evergreen with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Haven Care- Evergreen has 7 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.6
Care Services
4.3
Staff
4.4
Meals & Dining
4.5
Activities
3.7
Value for Cost
3.9
A Place for Mom has scored Haven Care- Evergreen with 9.3 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Haven Care- Evergreen has 7 reviews with an average "overall experience" of 4.3 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Evelyn L - Family/friend
Memory Care
August 6, 2024
Quiet and clean and designed for the homebodies!
The staff is friendly and works to become more like family than just a care taker. Facility was kept clean for the most part. However, if your love ones are bit on the social side and still mobile, implementing more activities outside the home is more beneficial to their health. Having to rely on family to always come is very hard when they may have a tight schedule themselves.
Response from Haven Care- Evergreen
October 17, 2024
Thank you so much for your thoughtful review! We're happy to hear that you found our staff to be friendly and dedicated, working to create a family-like environment for your loved one. Maintaining a clean, comfortable, and welcoming space is a top priority, so it’s great to know that it met your expectations for the most part.
We appreciate your feedback regarding activities. We understand that for residents who are more social and mobile, having a variety of activities outside the home can be incredibly important for their well-being. We’re always looking for ways to improve, and your suggestion is something we’ll take to heart as we explore expanding our activity offerings.
Thank you again for sharing your experience—it helps us better serve our residents and their families!
Yvonne - Resident/client
Memory Care
August 1, 2024
Horrible place.
If you love someone, do not trust this place. The owners are only in this business for the money. Our loved one experienced several broken bones on different occasions here.
The staff never acknowledged any falls or incidents. Other, more serious incidents also occurred there. Removed our loved one from this facility for their safety.
Response from Haven Care- Evergreen
October 17, 2024
Haven Care has been proudly serving families since 1995, and while we understand that the care process can be emotionally challenging, it’s unfortunate that, at times, families can be difficult. In this case, multiple complaints were made directly to our staff rather than being reported to the appropriate authorities, such as the Albuquerque Police Department, the Ombudsman, or other health authorities. It was Haven Care’s administration that took the initiative to report these claims and ensure a thorough investigation was conducted.
Extensive investigations by the New Mexico Department of Health and the Albuquerque Police Department, including hundreds of hours of surveillance review, medical log audits, and numerous staff interviews, found the allegations to be baseless and unfounded. If these claims had been as serious as described by the family, one might ask why they didn’t remove their loved one immediately and initiate an investigation themselves.
As part of our normal operations, Haven Care is subject to unscheduled surveys by health authorities, and had any of these accusations been substantiated, we would have faced serious consequences. In fact, it was confirmed that many of the injuries in question, such as broken bones, were preexisting conditions. To protect the safety and well-being of our residents and staff, we required the resident’s relocation, as Haven Care will not tolerate false accusations or threats within our community. We stand by our model of compassionate care and remain committed to the safety of everyone under our roof.
Gayle M - Family/friend
Memory Care
May 29, 2024
Would highly recommend
[name removed] passed away in [date removed] after only a couple of months at Haven Care Evergreen. But they were wonderful for the short time she was there. This is the closest to one on one care there is. The manager at Evergreen, [name removed], kept my mother in the same room with her all day as Mother was having trouble adjusting.
Response from Haven Care- Evergreen
October 17, 2024
Thank you so much for your kind words during such a difficult time. We're honored to have been able to care for your mother, even for a short period, and we're glad to hear that her time at Haven Care Evergreen was positive. Our goal is always to provide personalized, attentive care, and it’s wonderful to know that the manager’s efforts to keep your mother comfortable and close helped with her adjustment.
Your recommendation means a lot to us, and we’re grateful you chose us to be part of your mother’s care. Please don’t hesitate to reach out if you ever need anything—we're here for you and your family.
Anonymous - Family/friend
Memory Care
February 19, 2024
Wonderful Facility, and such a relief!
Everyone we have met with Haven Care has been lovely, and the staff at Evergreen are amazing. We feel totally confident that Mom is safe, well looked-after, and has everything she needs. We are so relieved to know she is in such good hands.
Response from Haven Care- Evergreen
October 17, 2024
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team at Haven Care Evergreen. Knowing that you feel confident and relieved about your mom’s care is exactly what we strive for. Our staff is dedicated to ensuring that all residents feel safe, well-cared for, and comfortable.
We truly appreciate your kind words and the trust you've placed in us to care for your mom. If you ever need anything or have any questions, we’re always here to help!
Laura - Family/friend
Residential Care Home
January 25, 2024
Perfect place for Mom!
Staff is very kind and caring. They have made sure our mother was well cared for, just as we would care for her. They communicate with us daily and would communicate as much or as little as we request. They let us set the standard, which is really great. We have had a really great experience and are so thankful for them.
Response from Haven Care- Evergreen
October 17, 2024
Thank you so much for your thoughtful review! We’re delighted to hear that you’ve had such a positive experience and that our team has provided the level of care and communication that meets your family’s needs. It’s our goal to offer the same compassionate care that families would provide, and we’re so glad to know that you feel your mother is in good hands.
We’re truly grateful for your kind words and for trusting us with her care. If there’s anything else we can do to continue supporting you, please don’t hesitate to reach out!
Evelyn L - Family/friend
Memory Care
December 13, 2023
Safe, Secure, and reliable place to call home.
It's clean, has a nice open floor plan, and the staff/resident ratio is good. Very secure and in a good neighborhood.
I would recommend this facility to others looking for memory care.
Response from Haven Care- Evergreen
October 17, 2024
Thank you for your positive review! We’re so glad to hear that you found our facility clean, well-designed, and secure. Ensuring a safe and comfortable environment for our residents is a top priority, and we appreciate your recognition of our staff-to-resident ratio and location.
Thank you for recommending us to others seeking memory care. Your kind words mean a lot to us! If you ever have any questions or need anything, please feel free to reach out.
Gayle M - Family/friend
Memory Care
January 6, 2023
Highly recommend
We loved them so much - they are wonderful people.
The staff gives so much one on one care to the residents here. They went above and beyond.
I would definitely recommend Haven Care-Evergreen to other families.
Response from Haven Care- Evergreen
October 17, 2024
Thank you so much for your heartfelt review! We're thrilled to hear that you had such a positive experience with our team at Haven Care Evergreen. Providing one-on-one care and going above and beyond for our residents is what we strive for, and we’re so glad it made a difference for your family.
Your recommendation means the world to us, and we’re grateful for the trust you placed in our care. If you ever need anything, please don’t hesitate to reach out. Thank you again!
Viewing 1-7 out of 7 reviews
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Frequently Asked Questions about Haven Care- Evergreen
Haven Care- Evergreen offers Semi-Private. Learn more.
A Place for Mom has scored Haven Care- Evergreen 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (505) 275-2275 to reach a resident at Haven Care- Evergreen.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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