Ciel of Long Grove

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Ciel of Long Grove

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Shuttle service and maintenance provide standout customer service. Coordinate with therapy vendors or service have been poor and slow. Dining can be improved and providing a menu for family to see, offering up alternate choices. Seems like everyone gets the served same. Food quality can be better as well. Overall clean and safe space that I feel is the right choice for my dad.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Haven of Compassion and Care","reviewContent":"I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents.\n\nThe staff at Ciel truly go above and beyond. They are not only skilled and professional but also genuinely compassionate. Each member of the team—from the caregivers to the administrative staff—approaches their role with kindness and dedication. It's evident that they truly care about the well-being and happiness of each resident. I would like to give a shout out to [name remove] , the executive director who always goes above and beyond with getting back to us on questions or things we need. I also want to recognise [name removed], care giver. She is always right there to provide care quickly and [name removed]is also always right there when we need her. \n\nI would recomend this community based on staff, value and community overall. ","reviewerDisplayName":"Mrs.Luna","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our family experience","reviewContent":"5,for all of them. It was a really nice place, good experience for all of us, and mom was there only 2 months. We would absolutely recommend this community to other families based on the experience we have had\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Place for your Loved Ones","reviewContent":"The staff is so friendly and inviting every time I visit. The community is very clean and always smells good. I love all the amenities Ciel has for their residents, that you don't need to go any where else unless you want to. I have tried the food and it's amazing! The Nurses and Caregivers are amazing too and are very attentive to the residents and their needs. ","reviewerDisplayName":"MB","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great staff","reviewContent":"Only complaint is quality of food. Kind staff, clean facilities.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended ","reviewContent":"Staff is really pretty friendly. However, one needs to look up from their phone to see what's happening around them. My daughter passed them several times and they never looked up to see what was going on. Housekeeping is pretty good. The place is clean. If you see something that needs attention, they are quick to respond. Communication with the family is pretty good-no complaints. The move in process was fairly simple-have a checklist! They need to get the Life Loop app working. This was a selling point as though it was already available and it wasn't. Also, they desperately need a welcome packet. I would recommend Ciel. They are overall very responsive and dedicated to helping the transition with the resident and their families. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Ciel of Long Grove Review","reviewContent":"The caretakers were always nearby. My mom did NOT have a fall while she lived there which I thought would probably happen. They kept her clean and groomed. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Awesome!","reviewContent":"My mom moved in here and she is thriving! She loves it! She gets to go on the bus and go to different outings and just loves the food! Such a great place! The staff are very nice! They have wonderful court yards!","reviewerDisplayName":"M.A","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Haven of Care and Comfort","reviewContent":"Harbor Chase of Long Grove surpassed all my expectations with its exceptional care and welcoming atmosphere. The staff's warm smiles and genuine concern instantly made me feel at home. Their outstanding facilities combine spaciousness and comfort with functional design.\n\nWhat sets Harbor Chase of Long Grove apart is their commitment to personalized services and activities. They offer a diverse range of programs, from wellness classes to recreational activities, ensuring each resident can thrive and enjoy a fulfilling lifestyle.\n\nThe dining experience is delightful, with a menu that caters to diverse dietary needs and preferences. 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1406554

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1190 Old McHenry Rd, Long Grove, IL 60047

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Long Grove

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Ciel of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized services that make every resident feel welcome and at ease. For our assisted living residents, we provide top notch amenities and services through our life enrichment program. Our staff, including nurses, are available 24 hours a day to help with bathing, dressing, grooming, mobility and medication maintenance. We only provide the services each resident requires so they can maintain their dignity and independence. For our memory care residents, our purpose-built community caters directly to their specific needs. We meet with each resident to create a care program and personal profile that helps our caregivers get to know their personal history and needs. This helps us provide the best amenities and services to suit their personal needs while allowing them to thrive. Our cozy dining area features freshly prepared, delicious meals as well as assistance as needed. Our social programs help engage memory and brain stimulation while making each day fun.

Ciel of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized services that make every resident feel welcome and at ease. For our assisted living residents, we provide top notch amenities and services through our life enrichment program. Our staff, including nurses, are available 24 hours a day to help with bathing, dressing, grooming, mobility and medication maintenance. We only provide the services each resident requires so they can maintain their dignity and independence. For our memory care residents, our purpose-built community caters directly to their specific needs. We meet with each resident to create a care program and personal profile that helps our caregivers get to know their personal history and needs. This helps us provide the best amenities and services to suit their personal needs while allowing them to thrive. Our cozy dining area features freshly prepared, delicious meals as well as assistance as needed. Our social programs help engage memory and brain stimulation while making each day fun.

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