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2150 W Randolph St, Saint Charles, MO 63301
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Gordon G
-
Sibling of resident/client
5.0
could not be happier, very pleased, highly recommend
I am very pleased with Windsor. Everything is going well for my loved one. Staff have been excellent, they are all very good at what they do and friendly.
About the facility Windsor Estates of St. Charles
Windsor Estates of St. Charles in Saint Charles, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Windsor Estates of St. Charles
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Memory Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Low / No Sodium
- Restaurant Style Dining
- Guest Meals
- Meals Provided
- No Sugar
Room Amenities
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Full kitchen
- Kitchenette
- Ground Floor Units
- Wi-Fi/high-speed internet
- Air Conditioned
- Respite or Short Term Stays Offered
- Bath Tubs
- Handicap Accessible
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
- Bar or Pub
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Library
- Beauty Salon
- Private Bath
- Outdoor Common Areas
- Barber Shop
- TV Lounge
- Meeting Room
- Computer or Media Center
- Indoor Common Areas
- Outside Patio
Recreational areas
- Fitness Center
- Arts and Crafts Center
- Billiards Lounge
- Game Room
- Golf Course or Putting Green
- Piano or Organ
- Movie or Theater Room
Services
- Beautician
- Grocery Shopping and Errands
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Wii Bowling
- Activities Off-site
- Activities On-site
- Wine Tasting
- Trivia Games
- Art Classes
- Live Musical Performances
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- BBQs or Picnics
- Birthday Parties
- Holiday Parties
- Devotional Activities On-Site
- Reminiscence Programs
- Yoga / Chair Yoga
- Intergenerational Programs
- Happy Hour
- Gardening Club
- Live Dance or Theater Performances
Compare
Windsor Estates of St. Charles
2150 W Randolph St, Saint Charles, MO 63301
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8.0
Review score
49 reviews
8.0
Review score
49 reviews
5 star
27%
4 star
37%
3 star
12%
2 star
2%
1 star
22%
9.8
Review score
51 reviews
9.8
Review score
51 reviews
5 star
71%
4 star
25%
3 star
4%
2 star
0%
1 star
0%
9.6
Review score
58 reviews
9.6
Review score
58 reviews
5 star
51%
4 star
36%
3 star
7%
2 star
3%
1 star
3%
9.2
Review score
7 reviews
9.2
Review score
7 reviews
5 star
72%
4 star
14%
3 star
14%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Reviews
for Windsor Estates of St. Charles
Write a review
A Place for Mom has scored Windsor Estates of St. Charles with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Windsor Estates of St. Charles has 49 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.5
Friendliness
3.6
Care Services
3.3
Staff
3.2
Meals & Dining
2.8
Activities
3.6
Value for Cost
3.4
A Place for Mom has scored Windsor Estates of St. Charles with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Windsor Estates of St. Charles has 49 reviews with an average "overall experience" of 3.4 out of 5.
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Verified Review
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1-20 of 49 reviews
Gordon G - Family/friend
Memory Care
December 8, 2023
could not be happier, very pleased, highly recommend
I am very pleased with Windsor. Everything is going well for my loved one. Staff have been excellent, they are all very good at what they do and friendly.
Anonymous - Family/friend
Assisted Living
January 20, 2023
Nice community but needs improvement
They have activities, but they are all in the indepedent living area, which is too far for the residents acess. You get what you pay for, and it's inexpensive. The dinner is late, and often cold when it gets to the residents. There has been times when the medication has been late, or my loved one has not recieved it. They are extremely short staffed. Be sure to get things in writing, if they tell you something verbally.
Anonymous - Family/friend
Assisted Living
January 9, 2023
Review for Windsor Estates of St. Charles
We picked this community because of the cost. They are very friendly. Improvement would be in food and cleanliness.
TAMMY F - Toured community
Memory Care
October 22, 2022
Tour snf
Just had a tour of facility and very impressed with all the ammenities,knowledge of the business,compassion with the residents. Hope that mom will be very happy there. We love what we've seen so far...nice & clean(no smells except for the food that was being served)it smelled wonderful. Can't wait until mom move in.To be continued.
Anonymous - Toured community
Assisted Living
September 9, 2022
I toured this facility and it was ok, but definitely needs updated. The facility is not wheelchair friendly, which is a must for us, so we continued our search. If that's not a need for you or your loved one, I would say I recommend it as an option.
anonymous - Family/friend
Assisted Living
August 4, 2022
Our experience
We chose Windsor Estates because they were able to afford it. Mom has a wound on her leg and a lot of other places would not take her but they were willing to care for it here. We also wanted dad in the same facility that mom was in and they had memory care here which is what he needed. Overall we would recommend the facility to others looking for assisted living or memory care - both sides seem to be good.
Helen K - Toured community
Assisted Living
May 16, 2022
My tour review
The tour was great and a very positive experience. It was a good atmosphere. This was just not a good fit for my loved one.
Marie - Family/friend
Assisted Living
July 14, 2021
Do NOT leave your loved one here!
To say the care here is substandard is an understatement. In the almost two weeks my father was there, we only had one nurse that treated my father with kindness and respect. He was left for long periods w/o being checked on. He is a fall risk, & was often getting out of bed on his own because nobody would come when he pushed the help button. Twice I arrived in the morning to find him in the wheel chair after he attempted to go the bathroom on his own, and found him sitting in his own feces which were running down the back of his wheelchair! The staff were almost all very rude and lazy, seemed perturbed when I'd go to the nurses station looking for help (they don't come when you push the "emergency" light). Most times I would interrupt them watching a show on tv, it was ridiculous. We had a family member with him all day every day until he went to bed because we didn't feel comfortable leaving him. The conditions were so terrible that I am considering calling the local news station.
Response from Windsor Estates of St. Charles
August 26, 2021
Thank you for providing your feedback and letting us know of your issue, Marie. We at Windsor Estates of St. Charles set a high standard for ourselves and are truly sorry to hear that standard did not appear to be met in your experience. A member from our leadership team will be in touch with you shortly.
Sincerely,
Windsor Estates of St. Charles
Robert - Resident/client
Memory Care
October 7, 2020
Decent Place to Live
This is an older community, and has been remodeled in their 30 years of operation. The still have older appliances in the rooms. They have a military discount save me money for the overall expense each month.
This community has independent living, assisted living, and memory care options.
It is decent, and I have a two bedroom and one bathroom. We have cleaning each week, that includes changing the sheets and laundering them.
They have Wii bowling, bingo, and several other activities. the activity score is based prior to COVID.
The community is starting to open back up.
Tony - Family/friend
Memory Care
March 19, 2019
Ease of Transition
My Mother fell last fall and needed a skilled nursing facility for rehabilitation. We were referred to Windsor by the hospital social worker and after touring made the decision for her to go there. The therapy team was awesome and they got Mom back to her old self in no time. After the fall, we realized Mom was not safe by herself anymore at home alone. We toured the assisted living area of Windsor before Mom's discharge from therapy and made the decision to move her into her apartment. The choice was easy, the apartment is very affordable, we already knew the staff and with open arms they have cared for Mom like she is their own family ever since. Since moving into her apartment the therapy staff and nurses who cared for in skilled nursing still check in on her, this is very comforting knowing that Mom is in a place that she is so well cared for.
DEBORAH L ALLEN - Family/friend
Memory Care
March 3, 2017
Grandmas last breath
Our grandma was in skilled nursing, lots of bad communication between social worker and staff. Nurses do not respond on urgency for patients that are very ill. If you have love one that you think needs more personnel care don't use this facility. Laundry facility on premise lost a lot of her belongings too. When trying to talk to or get info.from office personnel, they don't return calls efficiently. Aides are very slow, and not present for help. Have to always go get someone when need help with patient or any question.
DisGusTed - Family/friend
Memory Care
February 7, 2017
Not a Good Place for your Loved One
My Mother has lived in the assisted living here for almost two years. The care is not good. The apartments are not cleaned well (especially the bathroom), trash has been overflowing, medications have been mixed up, call button is hit and miss, sometimes she only gets one shower a week, her laundry is mixed up with others resulting in lost clothing, the staff don't seem to stay long even the head nurse , doctor and directors have changed often. We are moving my mother as soon as we can.
We are a family who visits almost every day. I wonder how those who don't have family checking in daily are treated? Please don't place your loved one here. We regret that we did.
M. Welch - Family/friend
Memory Care
January 31, 2017
Review for Windsor of St. Charles
[removed] MY poor Grandmother is not being respected in this "pretty on the outside", renovated Facility. My dear, very elderly Grandma has fallen on several occasions in her "assisted" living apartment. She wears a call button around her neck. But guess what?! When she pushed it... the battery was dead! My precious grandma lay there for who knows how long until someone happened by!! Grandmas trash cans are constantly left to overflow, the apartment is not cleaned thoroughly and sometimes not at all! What REALLY makes me MAD is that I was informed today by a local family member that she has NOT HAD A BATH in a WEEK! I believe the animal shelter down the street takes better care of their furry residents ! This CANNOT continue! She lovingly cared for us in our growing up years and she gets this in return! We need a thorough investigation of this place. I will be contacting a local tv station TODAY to get the word out about the incompetence of this place!
Anonymous - Toured community
Memory Care
January 18, 2017
Got An Insight Of The Community
My brother went to the tour with my dad and they had a good tour. The staff were ready and very helpful and friendly to them. This was not the right place because they did not have a big enough pathway to walk through.
Anonymous - Toured community
Memory Care
October 13, 2016
Strong Odor!!
There was a strong odor in the community when you walk in. It has to do a lot with their older carpets they need to put new carpets. I would not recommend a tour of this place. The tour guide was nice and showed me the bedrooms that had a good space to them and the dinning room that was fairly organized. I liked the layout of it but i didn't feel this was the right place for my loved one.
Anonymous - Toured community
Memory Care
August 24, 2016
They were doing remodeling when I visited.
This community is farther away than the community we chose. The buildings seemed hard to navigate. In my opinion I think this would be better for more independent residents. There did not seem to be a lot of interaction between the residents and staff.
Anonymous - Family/friend
Memory Care
August 16, 2016
Work In Progress
So everything is working out pretty well for my father here at this community. It is a nice and clean community. The staff is kind and friendly. They are willing to work with us to find a care plan that fits his level of care he needs. It is a work in progress.
Anonymous - Family/friend
Memory Care
August 15, 2016
The communication at Windsor Estates is great!!!!
This is not a ritzy community but it it offers a comfortable feel to it. My Father in law is currently on a special diet and he enjoys the food. The community seems pretty clean and the building is well maintained. They offer 2 activities a day and since he is not currently participating they make sure gets out of his room and goes for walks in a lockdown outside area.
Anonymous - Family/friend
Memory Care
June 10, 2016
Grandma Is In Good Hands
My grandmother is doing just fine. They are caring for her very well. It is a very good looking community, they do very good job with the cleanliness. The staff is very good, they have big very helpful and responsive to my concerns. She is trying a few activities. The food is excellent, she likes the meals. I know she is safe and in good hands. I would recommend it.
Eileen M. - Resident/client
Memory Care
May 15, 2016
Review of Windsor Estates Of St. Charles-Saint Charles, MO
My dog Heidi and I love it here. I have been able to make a lot of friends, and everyone is very nice.
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Frequently Asked Questions about Windsor Estates of St. Charles
A Place for Mom has scored Windsor Estates of St. Charles 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (636) 946-4966 to reach a resident at Windsor Estates of St. Charles.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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