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4401 North Hanley Road, St. Louis, MO 63134
2 reviews
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About the facility Heritage Care Center of Berkeley, L.L.C.
Heritage Care Center of Berkeley, L.L.C. in St. Louis, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Heritage Care Center of Berkeley, L.L.C.
Healthcare Services
- High Acuity Care
- Memory Care
- Staffing & Ancillary Services
Room Amenities
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
Community Amenities
Services
- Beautician
Activities
- Activities On-site
Compare
Heritage Care Center of Berkeley, L.L.C.
4401 North Hanley Road, St. Louis, MO 63134
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Review score not available
9.7
Review score
28 reviews
9.7
Review score
28 reviews
5 star
56%
4 star
32%
3 star
4%
2 star
4%
1 star
4%
8.9
Review score
66 reviews
8.9
Review score
66 reviews
5 star
52%
4 star
17%
3 star
14%
2 star
11%
1 star
6%
8.9
Review score
64 reviews
8.9
Review score
64 reviews
5 star
51%
4 star
28%
3 star
16%
2 star
0%
1 star
5%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Heritage Care Center of Berkeley, L.L.C.
A Place for Mom has scored Heritage Care Center of Berkeley, L.L.C. with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage Care Center of Berkeley, L.L.C. has 2 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
2.8
Friendliness
2.8
Care Services
2.8
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.8
A Place for Mom has scored Heritage Care Center of Berkeley, L.L.C. with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage Care Center of Berkeley, L.L.C. has 2 reviews with an average "overall experience" of 2.8 out of 5.
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Verified Review
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1-2 of 2 reviews
Anonymous - Family/friend
Nursing Home
June 25, 2017
A Facility That Provides Extreme Substandard Care
Quality of care and staffing has declined significantly within the last year. The prior Director of Nursing (DON) and facility Administrator were competent, qualified skilled professionals who cared about the residents and their families. In addition, a significant number of the facility staff were also competent, qualified, experienced, and caring professionals. However, the current DON, administrator, and nursing staff is the exact opposite. The DON is a registered nurse with a significant number of newly hired/appointed young and inexperienced nurses. This condition is made worse as a result of newly hired/appointed CNA personnel who are lazy, uncaring, and just looking for a paycheck. Residents are frequently allowed/forced to walk around /lie in their beds in urine soaked/feces containing undergarments and clothing. Unless they are assigned to the one dedicated, competent CNA employed by the facility, residents also go without showers/baths for long periods of time. CNA's justify this by using their standard rationale that the resident "refused his/her shower/bath." When they (CNA's) are not using this rationale, they justify their actions/inactions stating that laundry has no clean bedding or towels. Unfortunately, laundry personnel also frequently support this rationale. CNA's assigned to certain high risk units also frequently leave residents on these units alone and unattended. In addition, they often [Removed]/punish residents by denying them their smoke breaks simply because they have the "power" to do so. Further, despite several reports of other forms of resident [Removed] by at least one male CNA, no action was taken to protect the residents.
Meals are generally high in sodium content and provide no nutritional value. Meals that contain what would be nutritional foods like broccoli, carrots, etc. have no nutritional value because these foods are generally overcooked, mushy, and unappetizing. The meals are also usually cold when they are served to the residents. The typical weekly meals include at least one - two servings of a dinner meal that leave residents hungry and unsatisfied (e.g. 1 slice braunschweiger and potato chips, iceberg lettuce salad and a cornbread muffin, two thick pieces of cold white bread and one slice of meat and cheese, etc.) As a result, a number of residents have lost a significant amount of weight.
Unfortunately, the DON and facility administrator have locked themselves behind closed doors ( and locked all of the residents in) and only come out when there is a code "green or blue" announced.
A Place For Mom Customer - Toured community
Nursing Home
December 22, 2012
Ranked 1st Very warm caring to the p...
Ranked 1st Very warm caring to the patients, knew the patients 1:1, program included diversity, offerred included you in the conversation asked did you have question, conversation and easy to talk to staff. We saw smiles & interactionof patient with patient
Viewing 1-2 out of 2 reviews
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Frequently Asked Questions about Heritage Care Center of Berkeley, L.L.C.
Heritage Care Center of Berkeley, L.L.C. offers Semi-Private. Learn more.
Call (314) 521-7471 to reach a resident at Heritage Care Center of Berkeley, L.L.C..
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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