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800 Napa Valley Dr, Little Rock, AR 72211
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Terri M
-
Child of resident/client
5.0
Short but Sweet Experience
I would give it a 5 in all areas. The staff and residents were very friendly. My Dad enjoyed his short time there. The food was excellent and the food service staff knew what he liked.
We chose Vitality Living Pleasant Hills because of the friendliness of staff and the facilities were most desirable. The dining room is spacious with a nice fireplace and very open and bright. They also offer Bible studies and a weekly chapel service.
It was a very positive experience and provided peace of mind for his daughters.
About the facility Vitality Living Pleasant Hills
Vitality Living Pleasant Hills provides independent living and assisted living options inside a warm and welcoming community. Residents can go for a walk on the manicured grounds, enjoy a meal in the spacious dining room, or a game of pool in the billiards room. As part of Vitality Living, this community offers the Vivid Life Program, which contains activities for a Vibrant Brain, Vibrant Body, and Vibrant Connection. Best of all, pets are welcome, too!
Independent living residents can enjoy a truly maintenance-free lifestyle. There’s a variety of living options, including apartment homes as well as cottages. Assisted living residents can maintain their independence with respectful assistance personalized to their needs, and the on-site therapy room makes it easy for residents to work with a physical therapist as needed.
This community offers views of the Arkansas River and quick access to many nearby dining and shopping opportunities. For entertainment, enjoy a show at the Ron Robinson Theater or the Arkansas Repertory Theater. Residents are also welcome to spend time with peers at the Reynolds Senior Center. Take in the area’s many historical and cultural venues, including the Clinton Library, the Arkansas Museum of Fine Arts, and the Arkansas Inland Maritime Museum, which...
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Senior living options offered
Assisted Living
Independent Living
Pricing for Vitality Living Pleasant Hills
Total monthly costs depend on room type, select services, and the level of care needed.
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Detached Cottages
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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Vitality Living Pleasant Hills
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Compare
Vitality Living Pleasant Hills
800 Napa Valley Dr, Little Rock, AR 72211
Brookdale Chenal Heights
1 Chenal Heights Drive, Little Rock, AR 72223
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7.3
Review score
53 reviews
7.3
Review score
53 reviews
5 star
39%
4 star
36%
3 star
19%
2 star
2%
1 star
4%
9.2
Review score
37 reviews
9.2
Review score
37 reviews
5 star
51%
4 star
27%
3 star
14%
2 star
0%
1 star
8%
9.1
Review score
31 reviews
9.1
Review score
31 reviews
5 star
52%
4 star
29%
3 star
13%
2 star
6%
1 star
0%
8.9
Review score
3 reviews
8.9
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Amenities at Vitality Living Pleasant Hills
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- High Acuity Care
- Non-Ambulatory Care
- Medication Management
Meals & Dining
- No Sugar
- Low / No Sodium
- Vegetarian
- Professional Chef
- Guest Meals
- Vegan
- Room Service
- Meals Provided
- Restaurant Style Dining
Room Amenities
- Full kitchen
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Bath Tubs
- Garden View
- Kitchenette
- Ground Floor Units
- Air Conditioned
- Handicap Accessible
- Private patio, deck, or balcony
Community Amenities
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
- Pet Care Available
Common areas
- Beauty Salon
- Central Fireplace
- Private Bath
- TV Lounge
- Library
- Indoor Common Areas
- Outdoor Common Areas
- Barber Shop
- Outside Patio
Recreational areas
- Arts and Crafts Center
- Raised Garden Beds
- Movie or Theater Room
- Piano or Organ
- Billiards Lounge
- Fitness Center
Services
- Housekeeping
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Visiting Chaplain or Priest
- Dances
- Tai Chi
- Pet-focused Programs
- Forever Fit
- Choir / Singing Club
- Live Dance or Theater Performances
- Gardening Club
- Live Musical Performances
- Book Club
- BBQs or Picnics
- Stretching Classes
- Cards / Pinochle Club
- Catholic Services
- Wine Tasting
- Educational Speakers / Life Long Learning
- Christian Services
- Cooking Classes
- Bridge Club
- Day Trips and Outings
- Devotional Activities Offsite
- Birthday Parties
- Activities Off-site
- Art Classes
- Happy Hour
- Trivia Games
- Bible Study Group
- Activities On-site
- Brain fitness / Dakim
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Other Religious Services
- Live Well Programs
- Holiday Parties
Reviews
for Vitality Living Pleasant Hills
Write a review
A Place for Mom has scored Vitality Living Pleasant Hills with 7.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Vitality Living Pleasant Hills has 53 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.3
Care Services
3.9
Staff
4.1
Meals & Dining
3.5
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Vitality Living Pleasant Hills with 7.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Vitality Living Pleasant Hills has 53 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
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1-20 of 53 reviews
Terri M - Family/friend
Independent Living
June 16, 2023
Short but Sweet Experience
I would give it a 5 in all areas. The staff and residents were very friendly. My Dad enjoyed his short time there. The food was excellent and the food service staff knew what he liked.
We chose Vitality Living Pleasant Hills because of the friendliness of staff and the facilities were most desirable. The dining room is spacious with a nice fireplace and very open and bright. They also offer Bible studies and a weekly chapel service.
It was a very positive experience and provided peace of mind for his daughters.
Response from Vitality Living Pleasant Hills
June 21, 2023
Hi Terri, we know that making a move to a senior community can be a difficult process and it makes us happy to hear of great experiences like this. Thank you for your feedback!
Anonymous - Family/friend
Independent Living
June 16, 2023
High turnover of staff
The staff was not committed to cleaning my loved ones room.
The food started out as a 5 but decreased to a 3 when they lost their chef.
Most of the time, the activities coordinator did not show up. The activities posted on the schedule were not truly offered.
It's hard to get great service if a facility is in transition. There was a lot of turnover of the staff throughout the facility including administration.
Response from Vitality Living Pleasant Hills
June 21, 2023
Hello, we are actively working to resolve this matter, and we greatly appreciate your feedback, understanding, and time to leave us a review. Thank you!
Anonymous - Family/friend
Independent Living
February 22, 2023
Good Value for the Money
This is a good value for the money. The community as a whole works hard to maintain high standards. There has been some staff turnover who haven't met the high standards. The Executive Director is open to communication and feedback.
There has been great improvement in the food since the new chef has come onboard. There are three meals a day served and there are good choices for the residents.
Response from Vitality Living Pleasant Hills
February 23, 2023
Hi, we greatly value your feedback, and we appreciate you sharing your experience with us!
anonymous - Family/friend
Assisted Living
February 20, 2023
Would Recommend
There was a management change not long before we moved in so staffing changes made it a little confusing. However the new management has made great strides in making it a comfortable place with all of the amenities we were expecting. Everyone has been very cooperative and seem to have a great empathy for the residents needs. Very lovely place. Well kept.
Response from Vitality Living Pleasant Hills
February 21, 2023
Hi, we greatly value your feedback, and we appreciate you sharing your experience with us!
Caitlyn - Family/friend
Assisted Living
August 30, 2022
Overcharging, No Care
I would not recommend the community to others for their loved ones. You pay for a specific care level such as transfers and getting to meals for your loved one and the community is providing these care services as promised. There is zero communication from the community side to the family, and they are not responding to any of our questions or concerns that we have.
The laundry care twice a week costs extra and the community still isn't providing this service for our loved one. Since the community isn't doing this, the family is doing the laundry to make sure our loved one has clean clothes.
Response from Vitality Living Pleasant Hills
August 31, 2022
Hello, Vitality Living Pleasant Hills strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 615-538-3200 to provide feedback and ensure that we address any areas of concern.
anonymous - Family/friend
Independent Living
August 4, 2022
I would recommend it
he staff is usually nice but their turn around of employees is fast. The employees come and go it seems as soon as everyone gets used to them.
The meals are horrible. My mom is diabetic and every meal and option has pasta noodle or sandwiches. When she first got there in [date removed] all meals were included in the rate. Now if she wants dinner then she has to pay [fees removed] extra a month. They serve sandwiches 85% of the time for dinner. The meals don't change but my mom said the kitchen staff is always different. they are the cheaper of the places around my house so that she is closer to me. Other than the food I would recommend it under the old management [name removed], however he has left and someone new is in charge so it's very hard to say right now.
I would put recommend and hopefully it stays that way under new management.
Diana - Family/friend
Assisted Living
June 21, 2022
Five Stars
Vitality Living is just a very welcoming community, including the other patients and the staff. The staff have been wonderful. My loved one is getting good care. The facility is good, is generally clean, and has a homey feel to it.
Response from Vitality Living Pleasant Hills
June 21, 2022
Hi, Diana - we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!
Nancy H - Resident/client
Independent Living
March 21, 2022
a very nice community
The friendliness of the staff here is a 5+, and I would recommend Vitality Living Pleasant Hills community to other families. I love my cottage that is number one, it is just the perfect size for me. I am one of the lucky ones that has their porch facing the gazebo which is just so beautiful and I feel very safe here. It is expensive but I hear it is less expensive then others in the area.
Response from Vitality Living Pleasant Hills
March 22, 2022
Hi, Nancy - we love to have fun! We are so happy you are enjoying yourself, and we are looking forward to keeping the fun going. Thank you for choosing Vitality Living Pleasant Hills!
Anonymous - Resident/client
Independent Living
March 11, 2022
My Experience
The apartments and cottages are nice. If you like to eat, don't do it. They are very small portions. The food seemed to have fillers, like banana bread with beans. Meals are cooked in the morning and then sit under close to the meal time and then placed in the frig to pick up later. The food seems dry like it set out for a long time. The food is unappetizing. They seem to reuse the same foods. Like overheating the same breads to use over a few days. Like we wouldn't notice. I should have asked more questions in the beginning.
Response from Vitality Living Pleasant Hills
March 14, 2022
Hello, thank you for taking time to leave us a review! Vitality Living Pleasant Hills strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 501-225-9405 to provide feedback and ensure that we address any areas of concern.
Wanda Y - Family/friend
Assisted Living
March 8, 2022
an assisted living facility that allows residents to maintain a sense of independence
our experience with Vitality Living is so far so good. my loved one has a nice apartment, located in a good neighborhood - he is well taken care of. they're also doing a great job of transporting him to his appointments. I especially like that they keep the family informed on my loved ones care and well being. it's important to me that I am kept up to date; I feel involved in everything that's going on.
Response from Vitality Living Pleasant Hills
March 14, 2022
Hi, Wanda - we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!
Irma H - Resident/client
Independent Living
February 10, 2022
They encourage you to make it your home
Vitality living is conveniently located for shopping and restaurants, really anything you may need and it it in a matter of blocks away. The staff are so friendly, I would give them a 10 out of 5 if I could. They are all extremely helpful. The food is wonderful. We have an amazing chef and the quantity is great. I would tell others you probably need a scooter or walker if you are independent living and are not very mobile because the cottages are a pretty fair distance. If you are moving from a house, you will be limited in what you are able to take with you, there is not a lot of storage space. There are also not garages for your cars. They are a very pet friendly facility, people walk around with their pets and even put them on their scooters. Everybody seems very happy here and I would recommend to others looking.
Response from Vitality Living Pleasant Hills
February 17, 2022
Hi, Irma - we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone!
anonymous - Toured community
Independent Living
January 19, 2022
Community Tour
Vitality Living was alright. Not great but not that good either.
Response from Vitality Living Pleasant Hills
January 26, 2022
Hi, thank you for your feedback! We appreciate it.
connie - Family/friend
Assisted Living
September 13, 2021
my review
Although my mom has only lived at vitality for [dates removed] I have been pleased with the attention given to her thus far. When she presses her button for assistance they are promptly there which is comforting. From the sales counselor to the activity director and all other staff thus far, has been impressive along with the food.
Response from Vitality Living Pleasant Hills
September 13, 2021
Hi, Connie- we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone! Thank you for your feedback!
Wanda - Family/friend
Assisted Living
August 27, 2021
my review of Vitality Living Pleasant Hills
I have no complaints about the community. The staff is very friendly and helpful and the community is very clean and neat. They have lots of activities also.
I would recommend this community to others based on my experience.
Response from Vitality Living Pleasant Hills
August 30, 2021
Hi Wanda, we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone! Thank you for your feedback!
Lorna S - Family/friend
Assisted Living
February 5, 2021
We would not recommend to anybody
The place itself is really nice, however our loved one was just not getting her money's worth. The management was terrible and we have two big issues with them. One was the lack of communication, when you would approach them with an issue they said it would get done but they never followed through with it and the entire time our loved one was there nothing was fixed. They needed to have better medication management, they messed up multiples times, they were giving her the wrong dosages, at times they did not know what they were giving her because the medicine was not being administered by a nurse. They also would skip medication, and there was just no communication. Our second issue was the food, our loved one needed to be on a soft diet, and for five months she was only given two options to chose from and even then sometimes she was only given a few items to eat for the entire day. During those five months we had to go all the way up to the vice president to try and get this issue resolved and it never was. There was also a lot of staff turnover and our experience was just a complete disaster.
anoynomus - Family/friend
Assisted Living
January 7, 2021
dont go to brookdale
The community cheated us, they had to have my mom leave due to her condition but continued to charge us. They have not refunded us any of the money that they owe us. I would not recommend this community
Anonymous - Resident/client
Independent Living
December 14, 2020
Needs improvement
The food at this community absolutely needs improvements, one meal we were given buttered noodles and rice, which was two carbs and that was it. However, there are a couple decent meals. The house keeping who takes care of my apartment cleans everything from my bathroom to the kitchen. I haven not had any trouble with the staff members, Sometimes the activities director bring drinks and little snacks on a cart around our rooms. For Halloween we get treats, and if it is your birthday you can also get little goody bags.
Anonymous - Family/friend
Independent Living
August 27, 2020
A Great Place for Mom
It is in a good location, staff friendly, I haven't had any problem with my mom being there. the room sizes are nice, the layout of the community is okay. They have a porch and a patio for outdoor space. My mom does not like the food.
Anonymous - Toured community
Independent Living
June 27, 2020
The place looks like it could do a good job of making sure I had a good life. I still have to decide whether I want to move at all from my current home - which is very similar to Brookdale's resources. The tour guide ([name removed]) was very pleasant and informative.
Jill Holman - Family/friend
Independent Living
April 24, 2020
Safely Happy
At Brookdale Pleasant Hills they allow parents to keep their independence and grow new friendships. This is the happiest I have seen my mom since my step father passed away. It is a great place. My mom likes the food, no longer has to buy groceries.
Neighborhoods around Vitality Living Pleasant Hills
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Arkansas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arkansas regulations for Assisted Living.
Frequently Asked Questions about Vitality Living Pleasant Hills
Vitality Living Pleasant Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Vitality Living Pleasant Hills 7.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (501) 225-9405 to reach a resident at Vitality Living Pleasant Hills.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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