The Woodmark at Sun City

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The Woodmark at Sun City

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The cleanliness of [Name Removed] room is questionable. Sometimes, because there's always a lot of laundry and I realize she has specific laundry days. But when your staff is cleaning up one of her messes, then the laundry piles high. This past week, you guys were out of laundry detergent, and anybody could have brought some in while you guys were waiting for your order to come in.So therefore, laundry was not done once last week as a result. Her trash can has been missing so therefore trash is stacked up in an area and her diapers are not removed and just sit in her room so her room smells. Her clothes appear to be missing. And I don't think you guys wash clothes, compare a room and just throw them in together. I'm not sure, but she has been missing some of her clothes and her towels that\nwe brought INR gone. So others have been used because hers are missing. And still missing. Her digital clock was picked up most likely by another resident. And possibly stuffed in a drawer because they could not get it to worked. And we have been asking about it every week. And I don't understand why it cannot be found. The digital clock displays in large letters. Today's date in the day of the week and the time it helps keep [Name Removed] grounded. These are really our concerns. The staff is fabulous. I am very helpful and has an interest which is great. Unfortunately, the concerns that have been outlined in this message are typical at most memory care facilities. Upper management hopefully will come up with a new procedure or solution to help mitigate these issues in the future. We have brought in a trash can and put her room number on it along with some other items and are hopeful that will help.\nOverall [Name Removed] is being well cared for which is the goal. She does have frequent visitors[Name removed] and I are collectively there on four different days, and we noticed the cleanliness of her room. Overall. we have seen people mopping her room and changing her. Sheets, which I know is part of keeping it clean. But the trash piles up in her room and we're really hopeful the new trash can with her room number will help mitigate that going forward.\nAnd I think staffing is the biggest concern, and if you guys could keep staff and actually working their shifts, I think all of this actually would work out. I know there is high turnover. And unfortunately, I don't think caregivers are paid enough for what they have to put up with. Because I know it's a very tough job. And we have a lot of respect for the caregivers.\nYour staff overall are fabulous. I just don't think you guys are able to keep enough of them working when they're supposed to. Which would probably mitigate all of the problems, and unfortunately, is a tough thing to solve.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My Father In Laws Happy Place!","reviewContent":"[name removed] and [name removed] have been great in communication, pleasant, helpful and compassionate. The facility and his room were clean and neat. He seems happy and that's the main thing and all that matters to me!","reviewerDisplayName":"Scott","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My out look ","reviewContent":"A couple quick notes about the form you wanted me to fill out on the Woodmark. \n\nThe staff situation is right now pretty stable with the management team in the various department heads however housekeeping workers cleaners the caretakers and the medical technician seem to be a bit understaffed many times her will have only one person to do the caretaking duties or I've seen it even with one person for the medical technicians.\nI would give them a a week three out of five\n\nThey're always seems to be something going on or for activities I know they play a lot of bingo word searches trivia games have musicians come in there's usually something to do here\n\nThe quality of the food is usually a four so I put a little extra for some time and come up with a five as far as the temperature of the food the temperature you normally comes out lukewarm with the exception of the soup that's been in on the warming line soup is a four out of four auto five\n\nThe overall cleanliness of building in the common areas is good usually appears to be clean there's a staff that does the room cleaning for us needs to be more stable we don't even has their names until the third or fourth day they come through which for the week sometimes the cleanliness of the rooms could be better because it's gone three to four weeks without my apartment being swept or mopped\nCleanliness of the common areas I give it a five kindness to the rooms provided by the housekeeping staff a number two\nBesides the room for me and my one in the animal be a 5 out of 5","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Our experience during this difficult time","reviewContent":"First of all it's a very tough occupation taking care of the elderly with memory issues but I feel like the staff do a good job. I understand how difficult it is and give them much credit although it is difficult to see some of the residents in their wheelchairs all leaning over and asleep. Our experience was that my mother in law was quite elderly and legally blind so could not participate in the activities but many did which was nice to see. The food always smelled good and never heard anyone complain.\nOne point I'd like to make is that we were told that if we applied for the Arizona Long term care program that they pay back once it is approved, however that is not the case for spouses of Veterans so they should point that out so it's not expected.","reviewerDisplayName":"Shelley H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caring and Compassionate Staff","reviewContent":"Everything is going well. The staff are caring and compassionate, and they consistently make you feel comfortable and well supported.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"can't do better than this!","reviewContent":"I've run into a couple of issues, but the staff have been very responsive and supportive. I would definitely recommend The Woodmark at Sun City to other families based on the experience so far.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Things to know","reviewContent":"It smells clean, not bottle of bleach and the residents looks like didn't have the 1000yd stare on faces.\nResponse to the call buttons may be a bit slow.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"A Great Place","reviewContent":"Everyone was very nice to my mother and my siblings as well. Maintenance issues were not completely addressed before in and lingered after. The guys need to ha e more autonomy to get things done as a suggestion. It seemed like there was a staffing issue as well. That probably attributed to the delay. Moving our mother was NOT due to anyone or issues with your facility. She has more family that stepped up to be there for her and wanted her to move out of state. Thank you for everything. The money was well spent!","reviewerDisplayName":"Christean C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Woodmark at Sun City review ","reviewContent":"Woodmark as a whole, I would recommend they just need more staff just like all assisted living to be able to care for the residents in a better quality manner","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Woodmark at Sun City review ","reviewContent":"All 7 categories rate 5+. The best thing; Mom likes the place. The Activities director is exceptional. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Pacifica Senior Living","slug":"pacifica-senior-living-1330311","averageReviewScoreDisplay":8.4,"communityCount":99,"reviewCount":11121}},"communityName":"The Woodmark at Sun City","leadgenCompleted":false}

53461

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17207 North Boswell Boulevard, Sun City, AZ 85373

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<p>Find great options for independent living, assisted living, and memory care at The Woodmark at Sun City. With stylish, sun-filled interiors, manicured grounds, and nearby attractions throughout the Phoenix metro area, this community offers a great setting for senior living.</p> <h3>Community Amenities and Services</h3> <p>This community’s dedicated staff, assistance with wide-ranging activities of daily living (ADLs), transportation services, and more create an environment where each resident can find the appropriate level of care for their needs.</p> <p>In the dining room, residents can dine on chef-inspired menu options in an elegant restaurant-style setting. This community also features a private dining room that makes it effortless to entertain guests.</p> <p>Start your morning at the on-site coffee shop, dive into tabletop competition with friendly neighbors in the game room, or join in a regularly scheduled activity, like arts and crafts, brain games, and a variety of social events.</p> <h3>Living Arrangements</h3> <p>The Woodmark at Sun City offers floor plan options for studio, one-, and two-bedroom apartments to suit your or your loved one’s space and style preferences. Units can feature walk-in closets, kitchens, and private balconies.</p> <h3>State licensing information</h3> <p>To explore the licensing information and compliance histories of senior living communities in the state of Arizona, visit the <a href="https://www.azdhs.gov/licensing/index.php?#azcarecheck">Arizona Public Health Licensing database</a>.</p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p> <p><a href="https://www.aplaceformom.com/senior-apartments">Senior Apartments: 55+ Senior Housing</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/is-it-time-for-memory-care">Signs It’s Time for Memory Care</a></p>

<p>Find great options for independent living, assisted living, and memory care at The Woodmark at Sun City. With stylish, sun-filled interiors, manicured grounds, and nearby attractions throughout the Phoenix metro area, this community offers a great setting for senior living.</p> <h3>Community Amenities and Services</h3> <p>This community’s dedicated staff, assistance with wide-ranging activities of daily living (ADLs), transportation services, and more create an environment where each resident can find the appropriate level of care for their needs.</p> <p>In the dining room, residents can dine on chef-inspired menu options in an elegant restaurant-style setting. This community also features a private dining room that makes it effortless to entertain guests.</p> <p>Start your morning at the on-site coffee shop, dive into tabletop competition with friendly neighbors in the game room, or join in a regularly scheduled activity, like arts and crafts, brain games, and a variety of social events.</p> <h3>Living Arrangements</h3> <p>The Woodmark at Sun City offers floor plan options for studio, one-, and two-bedroom apartments to suit your or your loved one’s space and style preferences. Units can feature walk-in closets, kitchens, and private balconies.</p> <h3>State licensing information</h3> <p>To explore the licensing information and compliance histories of senior living communities in the state of Arizona, visit the <a href="https://www.azdhs.gov/licensing/index.php?#azcarecheck">Arizona Public Health...</a></p>

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