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The Westmont at Short Pump Community

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14399 N Gayton Rd, Glen Allen, VA 23059

For pricing & availability:
(866) 374-4058
9.4
Review score
171 reviews
Add review
9.4
Review score
171 reviews
5 star
78%
4 star
18%
3 star
2%
2 star
1%
1 star
1%
See all reviews
8.4
Review score
2092 reviews
35 facilities
The Westmont at Short Pump Community
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The Westmont at Short Pump Community outdoor common area
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The Westmont at Short Pump Community in google map
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Anonymous
-
Child of resident/client
5.0
Review for The Westmont at Short Pump Community
Overall, our experience at Westmont has actually been very positive. When our father transferred to a memory care unit, we initially did not think that that was a great idea. Very soon we realized that we were wrong. The nurses the evaluators really did a wonderful job.

About the facility
The Westmont at Short Pump Community

Experience Senior Care at The Westmont at Short Pump

Surrounded by beautifully landscaped gardens and small-town charm in Glen Allen, Virginia, The Westmont at Short Pump stands out as a premier assisted senior living community. Just a short drive from Fredericksburg, our senior housing offers a blend of Independent Living, Assisted Living, and specialized Memory Care facility services.

But The Westmont at Short Pump’s draw isn’t just its quaint town life and stunning surroundings. Residents here enjoy exceptional hospitality and award-winning programs tailored to their diverse needs – from social and emotional to physical and cognitive. And yes, the food is nothing short of fantastic, thanks to our on-site chef.

If you’re exploring senior apartments or residential care homes that promise a safe, comfortable environment, consider The Westmont at Short Pump. Our spacious apartments, dedicated staff, and vibrant residents ensure you feel right at home the second you arrive.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Westmont at Short Pump Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Westmont at Short Pump Community

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The Westmont at Short Pump Community outdoor common area
The Westmont at Short Pump Community

14399 N Gayton Rd, Glen Allen, VA 23059

Sunrise of Richmond
Sunrise of Richmond

1807 North Parham Road, Richmond, VA 23229

Heritage Green outdoor common area
Heritage Green

7080 Brooks Farm Road, Mechanicsville, VA 23111

Sunrise Villa Tuckahoe
Sunrise Villa Tuckahoe

12401 Gayton Road, Richmond, VA 23238

9.4
Review score
171 reviews
9.4
Review score
171 reviews
5 star
78%
4 star
18%
3 star
2%
2 star
1%
1 star
1%
9.9
Review score
74 reviews
9.9
Review score
74 reviews
5 star
55%
4 star
34%
3 star
11%
2 star
0%
1 star
0%
9.3
Review score
76 reviews
9.3
Review score
76 reviews
5 star
71%
4 star
21%
3 star
4%
2 star
1%
1 star
3%
9.1
Review score
69 reviews
9.1
Review score
69 reviews
5 star
46%
4 star
32%
3 star
10%
2 star
6%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Westmont at Short Pump Community

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Vegetarian
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Room Service
  • Pureed Meals
  • Professional Chef
  • Meals Provided
  • International Cuisine
  • Gluten-free
  • Special Dining Programs
  • Kosher

Room Amenities

  • Wheelchair Accessible Showers
  • Full kitchen
  • Air Conditioned
  • Cable or Satellite TV
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Meeting Room
  • Private Bath
  • Beauty Salon
  • Barber Shop
  • Indoor Common Areas
  • Computer or Media Center
  • Library
  • Outside Patio

Recreational areas

  • Movie or Theater Room
  • Billiards Lounge
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Bridge Club
  • Holiday Parties
  • Trivia Games
  • Cooking Classes
  • Wine Tasting
  • Birthday Parties
  • Karaoke
  • Live Well Programs
  • Sensory-based Programs
  • Intergenerational Programs
  • Bible Study Group
  • Community Service Programs
  • Art Classes
  • Reminiscence Programs
  • Live Musical Performances
  • Stretching Classes
  • Men's Club
  • Happy Hour
  • Walking Club
  • Day Trips and Outings
  • Current Events Club
  • Pet-focused Programs
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga
  • Devotional Activities Offsite
  • Activities Off-site
  • Activities On-site
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Christian Services

Reviews

for The Westmont at Short Pump Community

9.4Review score171 reviews
9.4
Review score
171 reviews
5 star
78%
4 star
18%
3 star
2%
2 star
1%
1 star
1%
Retirement Unlimited, Inc.
8.4
Review score2092 reviews35 communities
Write a review
A Place for Mom has scored The Westmont at Short Pump Community with 9.4 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, The Westmont at Short Pump Community has 171 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
5.0
Friendliness
4.9
Care Services
4.8
Staff
4.8
Meals & Dining
4.8
Activities
4.8
Value for Cost
4.8
A Place for Mom has scored The Westmont at Short Pump Community with 9.4 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, The Westmont at Short Pump Community has 171 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Best of Senior Living 2023
Retirement Unlimited, Inc.
8.4
Review score2092 reviews35 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 171 reviews
Ron Knobler
Memory Care
September 17, 2024
1.0
Westmont is Blatantly Disrespectful to Musicians, Freelancers, and the Local Community
Westmont contacted my band to perform there back in June 2024. We did, and their residents and staff seemed to really enjoy it. We had a written agreement with Westmont to provide a donation to our non-profit in exchange for us playing the gig (in which our proceeds have directly supported local schools in their same zip code, which they were aware of). After the gig, Westmont came up with a series of excuses of why payment was delayed, then refused to answer all of our emails and phone calls for over 5 weeks. We were professional and courteous the entire time. We then got our legal counsel involved and magically Westmont started responding to them immediately. We finally got paid over 2.5 months after we played the gig, but with no explanation as to the delay. Searching 1 star Google reviews of Westmont uncovered a review by [name removed][website removed] -- he taught a series of 6 classes at Westmont in 2023, and still hasn't gotten paid for them.
Friendliness
1
Staff
1
Anonymous - Family/friend
Assisted Living
July 13, 2024
5.0
Verified Review
Review for The Westmont at Short Pump Community
Overall, our experience at Westmont has actually been very positive. When our father transferred to a memory care unit, we initially did not think that that was a great idea. Very soon we realized that we were wrong. The nurses the evaluators really did a wonderful job.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Robyn - Family/friend
Assisted Living
May 31, 2024
4.0
Verified Review
Consistent staff and cleanliness
Staff stability has been outstanding. This is extremely helpful for our mom and for us in terms of continuity. Mom likes the food and [name removed] does a really thoughtful job with activities.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 30, 2024
5.0
Verified Review
Warm and welcoming staff.
The staff are all warm and welcoming and were extremely kind to my mother. The Inspiritas (Memory Care) Director- [name removed]is exceptionally good with the residents. She has the patience of Job. The only issue that we ran across was the limited number of CNA's for the residents. There were never enough. And when there were, some of them did not focus specifically on the residents. My mother actually fell and broke her hip trying to get to the bathroom by herself. My sweet mother is now in skilled nursing care.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 8, 2024
4.0
Verified Review
Our Experience
The staff (aides, dining room, and receptionist) are extremely kind and patient with my mother. The administrative staff is very slow to respond to emails, so questions sometimes go unanswered, or require multiple interactions. My mother is enjoying the food and the portions are large. My mother has gotten involved with Bible study, goes to exercise and craft classes. She looks forward to getting out and being with others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Abby D. - Family/friend
Assisted Living
October 23, 2023
5.0
The Westmont at Short Pump is BEAUTIFUL!
This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Senta B - Resident/client
Assisted Living
July 21, 2023
5.0
The only title is Wonderful
The atmosphere is always positive and happy, very helpful and understanding, very clean. Lots of activities, good food, and helpful. In one word, I am happy here. Recommend highly!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Ron G - Resident/client
Assisted Living
July 21, 2023
5.0
Resident Review
Overall, the operations here are well. There may be a bump in the road every once in awhile, but nothing goes unresolved for a lengthy period of time.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Barbara W - Resident/client
Assisted Living
July 21, 2023
4.0
Resident Review
The nursing team has some wonderful people that help us. I sometimes have problems getting my medications re-ordered. Overall, I like it here.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
May 19, 2023
5.0
Thank you!
I want to thank all the staff who work here every day. I feel so comfortable living here. My neighbors help me get to activities and answer any questions I had when I moved in.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
May 19, 2023
5.0
Resident Review
My wife and I live here currently with our dog. Even though we don't need help taking care of him, it is nice to know the option is there if we need it. The nursing team is marvelous. I am comfortable knowing I am well taken care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
May 19, 2023
5.0
I live here and love it!
I moved here with help from my daughter when the building opened. No matter what I needed, they are here for me. I have met my best friend here. Without Westmont we never would've me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jodi J - Toured community
Assisted Living
May 11, 2023
5.0
Tour of Community
Toured this community last week and it was beautiful! The amenities are very modern. One kind resident let us look at her studio apartment and she told us how much she enjoyed being at the facility.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
May 9, 2023
5.0
This is the most beautiful facility in and around Richmond. The Marketing Director, [name removed], is lovely and very informative and helpful. The entire staff was very welcoming and friendly. The apartments were lovely- looks like a nice place to live.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
RVA resident - Family/friend
Assisted Living
May 3, 2023
3.0
Pretty place staff ok but horrible communication
If your loved one needs anything (medications etc) be prepared to show up daily to ensure it happens. You can never get anyone in the phone, they mess up prescriptions frequently, and management is MIA. My loved one was given too much medication at times; not given medication other times; and you can’t get a response on the phone about these issues and writing emails doesn’t work either so you need to show up and hope someone is there to answer your questions or give you information. . Good points are nice facility, on the ground staff is caring and friendly and there is decent food and activities and I think it’s fine for independent seniors. but be prepared if your lived one needs medical oversight.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Laura W - Toured community
Assisted Living
March 31, 2023
5.0
Westmont Facility Tour
I enjoyed the facility tour very much. All of my questions were answered and the staff was friendly and attentive. [Name removed] was wonderful!
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
4
Jessica W - Toured community
Assisted Living
March 31, 2023
5.0
Tour with [Name removed] at Westmont
Very friendly and welcoming staff. The tour was very informational. The facility was beautiful and extremely clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Christine W - Toured community
Independent Living
March 27, 2023
5.0
Tour Summary
This is the most beautiful facility in and around Richmond, Virginia. The Marketing Director [name removed] is lovely and very informative and helpful. The entire staff was very welcoming and friendly. The apartments were lovely- Looks like a nice place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 16, 2023
5.0
Our family loves Westmont!
Our loved ones have been at living at The Westmont since it opened, and they have enjoyed every minute of it. The activities are out of this world! [name removed], [name removed]and [name removed] are fantastic and plan activities accordingly. My parents are never bored. [name removed], [name removed]and [name removed]are wonderful team members who truly enjoy taking care of their patients. Highly recommend!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Suzanne L - Resident/client
Assisted Living
March 14, 2023
5.0
Most caring and attentive
My parent stayed at the Westmont for one month and everyone was extremely helpful to make it a positive stay for them. From the beginning with the tour to signing up to the nursing staff and maintenance was an A+ experience. There was always a helpful staff member at the concierge .The dining hall has an exceptional menu of meals or daily selections to offer. Everyday there is flyer waiting at your door on the daily activities aswell as a monthly newsletter. I can not say enough how the whole team communicated extremely well to give my parent a red carpet experience. Yes they really rolled out the red carpet on the first day entering in to the Westmont.. Thank you and please thank everyone at the Westmont for a caring, kind and exceptional experience for my parent's stay.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 171 reviews

Neighborhoods
around The Westmont at Short Pump Community

See what the neighborhood has to offer and what’s nearby:
The Westmont at Short Pump Community in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about The Westmont at Short Pump Community

The Westmont at Short Pump Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Westmont at Short Pump Community 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 495-8880 to reach a resident at The Westmont at Short Pump Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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