The Crossroads at Bon Air

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The faculty and staff are always smiling and friendly. The residents are full of smiles and willingly boast about the place. The front desk people called me the second they noticed something was \"off\" with my dad to let me know. They also respond quickly to emails and phone calls so the customer service is great. The place is clean and doesn't smell like yucky food like some of these type facilities tend to do. I can't say enough good things!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great staff, but stay engaged with loved ones care! ","reviewContent":"Stay engaged, the squeaky wheel gets the grease in terms of care. My brother spent 6-7 months on the memory care floor. Great staff but not a great place to be. He is now placed in a private home on DD Community Living waivers and is doing much better. He moved three times in that short span as they try to create spaces to accommodate more patients.","reviewerDisplayName":"R. U","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"General","reviewContent":"This place is very nice, generally.\nThe food is awful and is a major complaint. Menu and attentive selections are just terrible. Many times the food is just inedible.\nVery poor offerings to the elderly residents.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Review for The Crossroads at Bon Air","reviewContent":"It's very clean and the staff is very friendly. Seems like walking into a upscale hotel.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Pleased with Experience","reviewContent":"The facility is dated compared to the newer facilities. Wish it had a movie room. Hard to evaluate the staff as we interact with them a lot less than the last place. Neither the last place nor this place are great at cleaning. When we consider that the Crossings is $[removed] less per month than Anthology - for the same level of care and service - less the new facility - this is a much better situation.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Family's experience ","reviewContent":"The list of activities was very good however we had no first hand experience because my Aunt's health failed dramatically right as she moved in and she did not participate in any activities. \n\nThe Cross Roads is a very nice community. Unfortunately my Aunt's health failed and she did not get to spend much time there before she passed away. \n\nThe Director of sales is great; as is the nursing supervisor. I did not care for the business manager. I felt she was dismissive & abrupt; especially compared to how cooperative & caring other Admin staff was.\n\nThe care staff was very kind & conscientious. My only complaint is the care team appears understaffed on weekends; my Aunt's level of care was better during the week than on weekends.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall, a great facility for the money!","reviewContent":"Communication is definitely something this facility needs to work on! Several high level staff seem to prefer to \"drop the ball.\" But stay persistent and be your loved ones advocate! Overall, this is still the best place for my mom! 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9100 Bon Air Crossings Dr, Richmond, VA 23235

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<p>A bright and airy atmosphere suits this vibrant senior living community — from the grand piano ideally situated in the open two-story atrium to the inviting country kitchen. The Crossings at Bon Air, managed by Heritage Senior Living, LLC, offers independent and assisted living as well as memory care to seniors in Richmond, Virginia. With different levels of care readily available, residents here can remain in their familiar surroundings even if their care needs ever change. The Crossings at Bon Air also offers fitness classes focused on improving balance and mobility through Genesis Rehabilitation.</p> <p>Located in a quiet suburban area, The Crossings at Bon Air allows one to appreciate Virginia’s natural beauty. One can also find conveniently located shopping and dining options, plus parks and golf courses just a few minutes away. Downtown Richmond, just 15 minutes away, offers a variety of shopping and entertainment, including the scenic canal walk, historic homes, and museums.</p> <p><a href="https://www.dss.virginia.gov/facility/search/alf.cgi?rm=Details;ID=41321;search_keywords_name=The%20Crossings%20at%20Bon%20Air">The Crossings at Bon Air Inspection Reports</a></p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p> <p><a href="https://www.aplaceformom.com/independent-living">Your Complete Guide to Independent Living</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Dealing With Dementia Behaviors: Tips for Understanding and Coping</a></p>

<p>A bright and airy atmosphere suits this vibrant senior living community — from the grand piano ideally situated in the open two-story atrium to the inviting country kitchen. The Crossings at Bon Air, managed by Heritage Senior Living, LLC, offers independent and assisted living as well as memory care to seniors in Richmond, Virginia. With different levels of care readily available, residents here can remain in their familiar surroundings even if their care needs ever change. The Crossings at Bon Air also offers fitness classes focused on improving balance and mobility through Genesis Rehabilitation.</p> <p>Located in a quiet suburban area, The Crossings at Bon Air allows one to appreciate Virginia’s natural beauty. One can also find conveniently located shopping and dining options, plus parks and golf courses just a few minutes away. Downtown Richmond, just 15 minutes away, offers a variety of shopping and entertainment, including the scenic canal walk, historic homes, and museums.</p> <p><a href="https://www.dss.virginia.gov/facility/search/alf.cgi?rm=Details;ID=41321;search_keywords_name=The%20Crossings%20at%20Bon%20Air">The Crossings at Bon Air Inspection Reports</a></p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p> <p><a href="https://www.aplaceformom.com/independent-living">Your Complete Guide to Independent Living</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Dealing With Dementia Behaviors: Tips for Understanding and Coping</a></p>

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