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200 Fountaingrove Pkwy, Santa Rosa, CA 95403
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5 star
32%
4 star
21%
3 star
5%
2 star
16%
1 star
26%
8.3
Review score
3213 reviews
108 facilities
1818 Photos available
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Dimitri Pavloff
-
Family/friend
5.0
Everything we hoped for in a care facility
Our mother has been at Vineyard for 14 months and she has thrived there. After 11 years since diagnosis her dementia has plateaued and there has been no noticeable decline in over a year. The staff is caring and as competent as possible given the low pay and high turnover in the industry. Management takes our concerns seriously and makes every effort to address them. The place is clean and odor free, the food is good and the care is very good. After taking care of our mother for four years at home, she has thrived and done very well at Vineyard. We are very happy with her placement there and would not hesitate to recommend it to anyone. Reading the few negative reviews, they are not consistent with our experience at all.
About the facility The Vineyard at Fountaingrove
Senior living options offered
Memory Care
Pricing for The Vineyard at Fountaingrove
Total monthly costs depend on room type, select services, and the level of care needed.
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Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Vineyard at Fountaingrove
200 Fountaingrove Pkwy, Santa Rosa, CA 95403
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9.4
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at The Vineyard at Fountaingrove
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Vegetarian
- No Sugar
- Guest Meals
- Professional Chef
- Room Service
- Restaurant Style Dining
- Vegan
- Low / No Sodium
- Meals Provided
- International Cuisine
- Pureed Meals
- Special Dining Programs
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Wi-Fi/high-speed internet
- Garden View
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
Common areas
- Beauty Salon
- Outdoor Common Areas
- Meeting Room
- Library
- Indoor Common Areas
- Central Fireplace
- Private Bath
- TV Lounge
- Outside Patio
Recreational areas
- Jacuzzi
- Game Room
- Movie or Theater Room
- Arts and Crafts Center
- Raised Garden Beds
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Activities Off-site
- Cooking Club
- Current Events Club
- Activities On-site
- Trivia Games
- Dances
- BBQs or Picnics
- Day Trips and Outings
- Live Well Programs
- Stretching Classes
- Cooking Classes
- Holiday Parties
- Community Service Organizations
- Qi Gong
- Cards / Pinochle Club
- Catholic Services
- Pet-focused Programs
- Happy Hour
- Book Club
- Wii Bowling
- Live Musical Performances
- Art Classes
- Wine Tasting
- Devotional Activities Offsite
- Birthday Parties
- Educational Speakers / Life Long Learning
- Karaoke
- Tai Chi
- Brain fitness / Dakim
- Reminiscence Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Community Service Programs
- Walking Club
- Intergenerational Programs
- Montessori Programs
- Men's Club
- Live Dance or Theater Performances
- Gardening Club
Reviews
for The Vineyard at Fountaingrove
Write a review
A Place for Mom has scored The Vineyard at Fountaingrove with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Vineyard at Fountaingrove has 19 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.3
Friendliness
3.2
Care Services
3.1
Staff
2.7
Meals & Dining
4.0
Activities
3.1
Value for Cost
3.2
A Place for Mom has scored The Vineyard at Fountaingrove with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Vineyard at Fountaingrove has 19 reviews with an average "overall experience" of 3.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Memory Care
June 14, 2024
Not Recommended
Lots of staff turnover and understaffed.
There were barely any activities, residents were sat in front of tv all day.
Response from The Vineyard at Fountaingrove
June 28, 2024
Hello, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
Christina C - Industry reviewer
Memory Care
December 14, 2022
Great Place to Live
The Vineyard at Fountaingrove is a beautiful memory Care community located in the heart of the wine country. The staff are friendly, the food is delicious and the SPARK activities program creates a specialized life- enriching environment that affords self- expression to each individual.
if you are looking for a community to call home for your self or a loved one. I highly recommend The Vineyard at Fountaingrove Memory Care in Santa Rosa.
Response from The Vineyard at Fountaingrove
December 20, 2022
Hi Christina, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
Jessie S - Family/friend
Memory Care
March 17, 2021
Good for awhile
I recommended this place to my Step-Mom who was trying to place my Dad in memory care. It was really difficult for her. And I think they were helpful at that time. I live out of state so it wasn't until later that I visited. Recently I had a chance to be in the area. After six calls (4 in which I left messages for [name removed]) I never got any response. Same with an email to [name removed]. NO response from the one person I had to speak with. Nothing. I am very disappointed that they would never respond to a family member like this. This is still my Dad, even if he is deep in dementia/Alzheimers.
Anonymous - Family/friend
Memory Care
February 27, 2020
Horrible!
Horrible place! For a facility that was built after the 2017 fire, you would expect a nice place. Building was nice. [Name removed] the Marketing Director was very helpful, but it went downhill the first day.
This place lacks leadership, not enough staff, no activities, no communication except from caregiver to report a man using mom’s bathroom. He was a resident there. Then called and I spoke to mom who was so angry and upset that I put her in a crazy house. Then she continued to try to leave by opening doors until she found one and she got out. They got to her and brought her in.
Overcharged me and when I notified them I was taking her out, they had the nerve to tell me I didn’t give them 30 day notice. I told them I wouldn’t pay for lack of care.
Place smelled of urine, and feces when residents weren’t taken care of. Residents were yelling for help and not one helped them. No one in front desk or answered the phone. Where were they or what were they doing?
Don’t place your loved one there. Four residents left.
Anonymous - Toured community
Memory Care
January 30, 2019
I really liked this facility. My only question is about cost as it’s a bit unclear what criteria would drive a resident to be at level 1, 2, 3, 4 or 5 for the add-on fee. This facility is definitely high on my list for consideration.
Charles - Family/friend
Memory Care
January 26, 2019
The Vineyard pro and cons
The Vineyard has been updated since the 2017 Tubbs Fire. My sister is a resident there with mild memory loss and has to use a walker or wheel chair since prior fall at home broke her hip with surgery that followed. When I visit I don’t see too many activities. The TVs are on and residents are sitting around and sleeping. They do have music playing and people stop by to sing and play old time music. The Vineyard is pretty clean and the caregivers are always busy keeping severe memory residents safe. My sister has made friends there which she has gotten used to the routine. The prices have gone up more than once since she moved in over a year ago. I had my sisters hip x rayed since her hip still bothers her. The resident doctor since hasn’t got back to me over the last few weeks to get his option . I’ve seen many places much much more worse to have a family member live. I had home care for my sister that only lasted three days when my sister walked out of her house and fell without the care giver even knowing it at three times the price. The Vine yard is a nice place but you have to figure how much money you can afford to pay each month ; which we are trying to stretch my sisters money as far a we can.
Dimitri Pavloff - Family/friend
Memory Care
January 26, 2019
Everything we hoped for in a care facility
Our mother has been at Vineyard for 14 months and she has thrived there. After 11 years since diagnosis her dementia has plateaued and there has been no noticeable decline in over a year. The staff is caring and as competent as possible given the low pay and high turnover in the industry. Management takes our concerns seriously and makes every effort to address them. The place is clean and odor free, the food is good and the care is very good. After taking care of our mother for four years at home, she has thrived and done very well at Vineyard. We are very happy with her placement there and would not hesitate to recommend it to anyone. Reading the few negative reviews, they are not consistent with our experience at all.
Edie - Family/friend
Memory Care
January 10, 2019
I can't say enough good thins
I am very impressed with The Vineyard at Fountaingrove. The staff was very helpful from the beginning, showing us around to evaluate the various room possibilities, discussing possibilities for caring for my friend and helping me though the paperwork necessary for her entry to the facility.
Once we selected a room, they were able to hold it for a maximum of 30 days which allowed us time to fulfill our paperwork obligations and arrange her move.
Once there my friend experienced friendliness from both the staff and other members of the community. I was particularly impressed with the willingness of the staff to do whatever they could to assist.
We never encountered anyone who would not provide the time and smiles needed to meet our needs.
She was able to participate in many of the planned activities and enjoyed having meals in the dining room with the friends she made.
In comparison to her previous placement the value was outstanding.
Response from The Vineyard at Fountaingrove
January 31, 2019
Thank you so much for your incredibly kind words! We strive to ensure each resident has engaging, meaningful interaction with the staff and to help create a true bond between each staff member and the residents. It is heartwarming to hear that your loved one has such a great experience within our community; we will continue to strive for higher excellence and cherish each moment we have with our residents.
Anonymous - Toured community
Memory Care
November 15, 2018
Review of The Vineyard at Fountaingrove
Beautiful!
Anonymous - Family/friend
Memory Care
November 15, 2018
Review of The Vineyard at Fountaingrove
Great staff. Wonderful facility, clean and well-maintained. Good food.
Anonymous - Industry reviewer
Memory Care
November 15, 2018
Review of The Vineyard at Fountaingrove
I am a RN with a hospice company. The staff does a good job of caring for my PT. They're welcoming and are good to work with.
Unlisted - Family/friend
Memory Care
November 6, 2018
Look elsewhere
Look elsewhere for your loved one. Insufficient care for our father who had memory issues and mobility issues. No real engaging activities, just a holding tank for those sweet elderly people. Night nursing staff did not help properly with his cpap machine and that was really dangerous for him to not have the quality sleep he needed.
The facility is beautiful and new but do not let that fool you. If you look closely, you will see that there have been several complaints filed against this facility with the State of California: secure.dss.ca.gov/CareFa….
There is a lot of staff turn over. We pulled our father out after four months. I just really do not think this is a good facility and I would not, and do not, recommend you place your loved on here. Keep looking, this place has a long long way to go.
Karen - Family/friend
Memory Care
October 2, 2018
Very pleased
I am very pleased with the care and the physical environment at this facility. The current staff is helpful and kind; the activities coordinator [name removed] is very good and comes up with wonderful outings and activities. My mom has thrived here and the staff has helped me with insight and support.
Anonymous - Toured community
Memory Care
July 3, 2018
[Name removed] was a terrible person to be working with, his level of professionalism is slim to none and he got really irritated with us asking questions about how the facility was and even went as far as to ask me and my wife if we were done with the questions yet.... Not a good place right from the start and would never recommend anyone I know to this company.
Janet - Family/friend
Memory Care
April 10, 2018
Thankful
We placed our Mom here in January after the fires . They were still in emotional recovery stage but were very informative and helpful to us. I agree that paperwork is not their strong suit but the work they do with their community members is wonderful. My mom went beyond reluctantly but within weeks she was happy and adjusting. Every staff member knows her name and is respectful and loving. It is a challenging clientele since everyone has memory issues. I feel that they do a wonderful job respecting all of them and allowing them to be as independent and involved as their disease allows them to be
Anonymous - Family/friend
Memory Care
December 12, 2017
Very Disappointed
There is a lot of false promises at this community. From the day we moved in October 28th the heat hasn't worked and my mom stays cold. They had a fire in there before we moved in and the rugs have stains on them and there could be mold under those rugs nobody has looked into that. Everytime we request something to be fixed not one thing gets fixed. [Removed] is useless and never helps resolve things.They wait till my mom is out of pills before they tell us to reorder. They called me and told me I was late for the month of November and I had to prove to them that I had paid it. There is a community room where they watch movies and there isn't adequate seating so people have to sit in uncomfortable dining room chairs. My mom have made friend here and it's unfortunate she isn't getting the care we are paying for. I would not recommend this community. They never answer the phone when we call and the staff definitely needs more training.
Outpost - Toured community
Memory Care
October 19, 2017
Incompetence at its best
The administrators are very incompetent. They make excuses and pass the buck. They jerked me around. Not giving me paperwork in a timely manner which then took more time to get properly filled out by physician. They came to home wearing a name badge with Memory Care boldly written on it which I made her remove after arriving 25 minutes late. She forgot to bring the paperwork and I was informed I would have to go to the facility to pick it up. \In the end they jacked the price another $800 stating my mom was tier 3. The woman is ambulatory, she's not incontinent, she's coherent in the moment... she just can't remember things. Though she is a feisty one. \And, for $6500 they won't even do the residents laundry.
Anonymous - Toured community
Memory Care
August 23, 2017
This one was new and we didn't see it. It looked beautiful on the outside but we didn't realize it was a memory care facility. Unfortunately we won't be seeing the inside.
Anonymous - Toured community
Memory Care
August 14, 2017
Beautiful and Amazing
Fountaingrove Lodge is an amazing community. When we toured the place it was not ready for residents. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community because we needed a place right away.
Viewing 1-19 out of 19 reviews
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Frequently Asked Questions about The Vineyard at Fountaingrove
The Vineyard at Fountaingrove offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Vineyard at Fountaingrove 2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (707) 544-4909 to reach a resident at The Vineyard at Fountaingrove.
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