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4250 Old Omen Rd, Tyler, TX 75707
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Beth C
-
Child of resident/client
4.0
Hamptons-2 month residency
I have been extremely disappointed with the medical alert system. The signal does not connect in the bathroom area, and is sporadic in the other areas. The response time is less than ideal.
The food is delicious, but the servings are extremely large. I have to imagine there is a lot of wasted food.
The staff is friendly, and for the most part things are great. Would recommend, especially when medical alert system is corrected.
About the facility The Hamptons of Tyler Senior Living
Bordered by thickly wooded forest on the peaceful outskirts of town, The Hamptons at Pineforest in Tyler, Texas, is an assisted living and memory care community with thoughtful amenities and a range of care options to help your loved one stay healthy and comfortable. The senior living campus also includes independent living apartments and villas. Take a glance inside to see why so many seniors call this home.
At The Hamptons at Pineforest, residents can gather with their friends in the airy dining hall featuring a stone fireplace or simply grab a coffee in the bistro. An on-site beauty salon and barber shop eliminates unnecessary trips away from home. The library is a perfect spot to choose from a wide selection of books, while beautifully landscaped courtyards invite residents outdoors for a breath of fresh air on sunny days. Meanwhile, the movie theater is a great place to catch a movie.
The assisted living community offers studio, one-bedroom, two-bedroom apartments with pet-friendly options. Apartments feature kitchenettes, private bathrooms, and spacious closets.
The Cottage memory care neighborhood is located in a dedicated wing of the community and offers a higher staff-to-resident ratio, helping to meet the unique needs of every senior. Easily navigable apartments,...
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Senior living options offered
Assisted Living
Memory Care
Pricing for The Hamptons of Tyler Senior Living
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Hamptons of Tyler Senior Living
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The Hamptons of Tyler Senior Living
4250 Old Omen Rd, Tyler, TX 75707
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care
Amenities at The Hamptons of Tyler Senior Living
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- High Acuity Care
- Medication Management
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Special Dining Programs
Room Amenities
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Bath Tubs
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
- Pet Care Available
Common areas
- Meeting Room
- Outdoor Common Areas
- TV Lounge
- Central Fireplace
- Indoor Common Areas
- Library
- Beauty Salon
- Outside Patio
Recreational areas
- Movie or Theater Room
- Game Room
- Raised Garden Beds
- Arts and Crafts Center
- Fitness Center
- Piano or Organ
Services
- Beautician
Activities
- Live Dance or Theater Performances
- Live Musical Performances
- Community Service Programs
- Educational Speakers / Life Long Learning
- Art Classes
- Wine Tasting
- Reminiscence Programs
- Live Well Programs
- Birthday Parties
- Forever Fit
- Activities On-site
- Dances
- Montessori Programs
- Light Therapy Programs
- Trivia Games
- Happy Hour
- Sensory-based Programs
- Day Trips and Outings
- Brain fitness / Dakim
- Gardening Club
- Karaoke
- Activities Off-site
- BBQs or Picnics
- Holiday Parties
- Devotional Activities On-Site
- Stretching Classes
- Cooking Classes
- Yoga / Chair Yoga
- Pet-focused Programs
- Intergenerational Programs
Reviews
for The Hamptons of Tyler Senior Living
Write a review
A Place for Mom has scored The Hamptons of Tyler Senior Living with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Hamptons of Tyler Senior Living has 15 reviews with an average "overall experience" of 3.2 out of 5.
Overall Rating
3.2
Cleanliness
3.3
Friendliness
3.4
Care Services
3.0
Staff
4.9
Meals & Dining
4.8
Activities
3.4
Value for Cost
3.0
A Place for Mom has scored The Hamptons of Tyler Senior Living with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Hamptons of Tyler Senior Living has 15 reviews with an average "overall experience" of 3.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Beth C - Family/friend
Assisted Living
May 7, 2024
Hamptons-2 month residency
I have been extremely disappointed with the medical alert system. The signal does not connect in the bathroom area, and is sporadic in the other areas. The response time is less than ideal.
The food is delicious, but the servings are extremely large. I have to imagine there is a lot of wasted food.
The staff is friendly, and for the most part things are great. Would recommend, especially when medical alert system is corrected.
Response from The Hamptons of Tyler Senior Living
May 11, 2024
Hello, Beth — thank you for your compliments for The Hamptons, as well as for sharing your candid thoughts with us. We would like to learn more about the details you've described here, so at your earliest convenience, please send an email to wecare@csrliving.com with your full name and contact information. We look forward to speaking with you.
Denice D - Family/friend
Memory Care
August 20, 2023
A Happy Place For Mom!
My Mom has been memory care for a short time. So I would say that she seems happy and content. The staff is very helpful. She had a bad day and the head Aide came over and talked so sweetly to her! I was amazed how my mom's anxiety just left so quickly! They are a trained staff here. Also, the food is very good and good for her, as she is a diabetic. When my mom first arrived at the Hamptons, her sugar was n the 500's. Since she has been here her sugar is fair to normal. Other drs could not help her with her sugar. She has a nurse 3 times a day and she sees a Dr once a week here. I am very thankful for this place and all those who are helping my mom have a happy and good life.. God bless them!
Response from The Hamptons of Tyler Senior Living
August 23, 2023
Denice, we are so happy to hear that your mom is doing well and loving life at The Hamptons! It's truly our pleasure to care for her and make sure she has everything she needs. Thank you for taking the time to leave us such a kind review. Our team appreciates it so much! Please let us know if your mom needs anything!
Diane - Family/friend
Memory Care
April 22, 2022
Highly recommend
What initially drew us to The Hamptons at Pineforest was the location, it is close to my mom and that was important to keep them close by so they could visit often. We have really liked the staff so far, they have been friendly and helpful in every way imaginable and we would definitely recommend the facility to others.
Response from The Hamptons of Tyler Senior Living
April 27, 2022
Thank you for your positive feedback, Diane! As a community with the mission to always provide passionate service, passionate cleanliness, and passionate care, your kind words mean a lot to our team. We are appreciative of your trust in us to provide a fulfilling and vibrant lifestyle for your loved one.
Cristie - Family/friend
Memory Care
March 15, 2022
Not a safe place
We had a very bad experience with The Hamptons at Pineforest. My loved one was given a bath twice in 3 weeks. They lied and falsely wrote down that they had bathed her more often, but we knew because we had a camera in the room. She was a fall risk and was left unattended and had to go to the hospital twice in 3 weeks to get stitches. I would never recommend the facility to others.
Response from The Hamptons of Tyler Senior Living
March 15, 2022
Cristie, thank you for bringing your concerns to our attention. We would like the opportunity to speak to you directly regarding your experience in our community. Please message us at wecare@csrliving.com and provide your contact information. A member of our executive team will contact you as soon as possible. Thank you.
Thomas M - Toured community
Assisted Living
January 19, 2022
There was another community that stood out more to me and I felt that it met my loved ones needs.
Response from The Hamptons of Tyler Senior Living
January 26, 2022
Thomas, thank you for your feedback. If you would like to discuss your experience in more detail, we would love to learn more at wecare@csrliving.com. We are happy to read that you and your family chose the right community for you!
Kathryn M - Toured community
Memory Care
November 22, 2021
My tour review
This community was fine and would have worked out for my loved one. I did not have any complaints at all but there was just a different community that gave me that right vibe that I was looking for.
Response from The Hamptons of Tyler Senior Living
November 23, 2021
Hello Kathryn, thank you for your kind feedback about our community! If you would like to discuss your experience in more detail, we would love to learn more at (903) 730-6209. We are happy to read that you and your family chose the right community for you!
Melissa W - Family/friend
Memory Care
June 30, 2021
my experience
The community is neat and clean and the staff is very friendly. The food is really good and they have lots of activities for the residence to participate in.
I would recommend this community to others based on my experience
Melba - Family/friend
Memory Care
June 7, 2021
One of the nicest places in Tyler
I think it's one of the better places in Tyler. They have a friendly and caring staff. The food is good. It seems fairly nutritional, and they give you plenty. Cleanliness is good but could be a little better. It seems like the floors don't always look clean, but I know that's difficult. What activities they do have are good, bingo and other games. I think it would be good if they had a little more of that. If a resident is struggling, the workers will sit with them and help them participate, which is good. One other thing I would like to see more of is exercise. I know there's a woman who comes in the mornings and leads some easy exercises, but I would like to see more of that, maybe another session in the afternoon, especially since they don't have regular rehab and machines and that sort of thing.
Cheryl - Family/friend
Assisted Living
February 23, 2021
My Review of The Hamptons at Pineforest
All the people that work here are incredibly caring, compassionate, and kind. They go above and beyond for the residents and families. They work individually with the residents.
Austin T Gaitan - Industry reviewer
Assisted Living
February 4, 2021
Wonderful
I work for a third party. Residents are always happy and say wonderful things about the Hamptons. They are always out doing activities or visiting with one another in each other's apartments.
Stefanie R Gaitan - Industry reviewer
Assisted Living
February 4, 2021
Excellent
Beautiful community!! Great caring staff. Food is delicious. Residents always having great fun and happy!!
Anonymous - Family/friend
Memory Care
June 5, 2019
Would not recommend
The cleanliness and care in assisted living has drastically declined since Civitas took over. Executive Director is not qualified to oversee this type of facility. Very high turn over in staff and medications not administered properly. Complaints and concerns ignored. I moved my mother to another facility.
Concerned about the elderly - Family/friend
Memory Care
April 13, 2019
Could no longer hold my peace
After reading the previous reviews I can no longer hold my opinion. The Hamptons has went downhill since it changed ownership in March of 2017. They also hired a new executive director around June or July of 2018 and that was the biggest mistake they could have made. The previous director was a charm. He cared about the residents, family members and staff. He worked on the floor, took call, came in on his off days and was always willing to go the extra mile in any situation. But the new director is awful. She has no concern or compassion for residents, staff or family members. She lets the staff work short instead of jumping in and helping out. They have had so much turnover in staff since she and civitas have came on board. They had people that had been there since 2008 before the building opened and they have all left since civitas and new executive director came aboard. They made no effort to keep these jewels on board. My family member was in memory care for a long period of time and we moved her out to another facility because of this. The only employee that knew anything about memory care and that showed love and compassion to residents, staff and family members is no longer there. She went above and beyond in her job and I can truly say she could have ran the building. She was a great leader. To my knowledge she put in a notice and they did not even try and keep her. Civitas until your company realizes who and what is the real problem in your facility you will continue to have turnover and residents moving out. Go back and take a look at some of your previous employees and see what an asset they were. It is so sad that what was once a great company is not crumbled down to the dirt.
Response from The Hamptons of Tyler Senior Living
April 22, 2019
We strive for excellence in all we do, we are in the process of investigating your comment in depth. Please email us at [removed] so we can connect you with an executive leadership member.
Concerned Consumer - Family/friend
Memory Care
April 10, 2019
I would not recommend the Hamptons.
I can honestly say the Hamptons used to be a great place. That is until Civitas Senior Living took over and hired the executive director [name removed] . She does not care about the residents or the employees. I have never seen such leadership in which the boss sits in the office and has no desire to interact with her staff, residents or family members. They are short staffed not just in memory care but assisted also. For example there was no med aide in memory care this past Saturday for at least 5 hours. So my question is did the residents receive their meds? When I have a concern I am always thrown off to the nurse.
Response from The Hamptons of Tyler Senior Living
April 15, 2019
The Hamptons holds itself to a very high standard and seeks to provide exceptional care to its residents and peace of mind to their family members. We take concerns such as yours very seriously, and we promptly conduct a thorough investigation. If any concerns or complaints are substantiated, we take immediate action. Senior management would
like to discuss these matters with you in further detail if you are willing. Please respond to this post privately or email [removed], and a member of our senior leadership team will contact you as soon as possible.
Anonymous - Family/friend
Memory Care
April 6, 2019
Can not recommend
My mother was in memory care about six weeks moving from the assisted living. She was moved to get more supervision as she was falling regularly. She fell more in memory care than in assisted living.
Memory care is seriously short staffed. There is no one in charge of it except the executive director.
When I moved my mother the medication list did not match the medications I was given.
My mother had a reaction to medication and either I had to stay and calm her down until after midnight or she would have been taken to a behavioral health hospital. She has dementia and not mental health issues.
I cannot recommend this facility.
Response from The Hamptons of Tyler Senior Living
April 10, 2019
The Hamptons Assisted Living and Memory Care’s mission is to provide the absolute highest level of care to our residents, and we take the concerns you have expressed very seriously. Our staff is well-prepared for ensuring that our residents are properly cared for and nurtured each and every day. This includes ensuring that the community is properly staffed and that our residents receive the medications that they have been prescribed by their doctor. Prompt and clear communication with our residents and their family members is also essential. The Hamptons thoroughly investigates any concerns or complaints it receives and takes immediate action if any of those concerns are substantiated. We would like to discuss these matters with you directly if you are willing. Please respond to this post privately or email [removed], and an executive from our management team will contact you as soon as possible.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
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Frequently Asked Questions about The Hamptons of Tyler Senior Living
The Hamptons of Tyler Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Hamptons of Tyler Senior Living 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (903) 566-8931 to reach a resident at The Hamptons of Tyler Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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