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400 County Line Road, Massapequa, NY 11758
21 reviews
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Wayne G
-
Child of resident/client
5.0
Wonderful experience at The Bristal in Massapequa
The Bristal in Massapequa has been absolutely amazing with the care they have shown my Mom. The level of patience and compassion as well as attention and treatment extended has really made a very positive impact, especially since we relocated my Mom from out of state. All the staff but also including [name removed], [name removed], [name removed], [name removed], and [name removed] have really been on top of my Mom's needs with very individualized care. We feel like my Mom gets extra special treatment, but when visiting the facility we see that others are also treated the same way. Thank you Bristal, we are very thankful and grateful for you!
About the facility The Bristal at Massapequa
The Bristal at Massapequa in Massapequa, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
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Amenities at The Bristal at Massapequa
Healthcare Services
- Diabetic Care
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- High Acuity Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Vegetarian
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
- Outdoor Common Areas
Services
- Beautician
Activities
- Jewish Services
- Activities On-site
- Devotional Activities On-Site
- Devotional Activities Offsite
- Activities Off-site
- Catholic Services
Compare
The Bristal at Massapequa
400 County Line Road, Massapequa, NY 11758
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Review score not available
9.9
Review score
61 reviews
9.9
Review score
61 reviews
5 star
71%
4 star
17%
3 star
5%
2 star
2%
1 star
5%
9.6
Review score
45 reviews
9.6
Review score
45 reviews
5 star
49%
4 star
47%
3 star
2%
2 star
0%
1 star
2%
9.5
Review score
49 reviews
9.5
Review score
49 reviews
5 star
76%
4 star
16%
3 star
2%
2 star
6%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Reviews
for The Bristal at Massapequa
21 reviews
Write a review5 star
66%
4 star
19%
3 star
5%
2 star
0%
1 star
10%
A Place for Mom has scored The Bristal at Massapequa with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Bristal at Massapequa has 21 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.3
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored The Bristal at Massapequa with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Bristal at Massapequa has 21 reviews with an average "overall experience" of 4.3 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Lou G - Family/friend
Assisted Living
September 15, 2022
Bed bugs
If you plan on moving into this place do not take the bed. Unless you want you love one sleeping with bedbugs.
Wayne G - Family/friend
Memory Care
August 6, 2022
Wonderful experience at The Bristal in Massapequa
The Bristal in Massapequa has been absolutely amazing with the care they have shown my Mom. The level of patience and compassion as well as attention and treatment extended has really made a very positive impact, especially since we relocated my Mom from out of state. All the staff but also including [name removed], [name removed], [name removed], [name removed], and [name removed] have really been on top of my Mom's needs with very individualized care. We feel like my Mom gets extra special treatment, but when visiting the facility we see that others are also treated the same way. Thank you Bristal, we are very thankful and grateful for you!
Carol C - Family/friend
Assisted Living
January 5, 2021
warm and safe
the community is very good. They have great communication, and the community is very safe. there is nothing that I don't like in this community. I would recommend this community to others
Lisa - Family/friend
Memory Care
September 18, 2020
It's a Rave
The Bristal is great! My uncle is in their memory care unit. The care here is great, and they know the residents. The staff is very easy to communicate with.
The community has allowed virtual visits for the residents and their loved ones.
The food is good.
Janet - Family/friend
Memory Care
September 3, 2020
Safe environment for the in laws
We chose the Bristal at Massapequa because they were better able to meet my mother in laws medical needs. My mother in law was in a studio and it was fine for pm person, the rooms are adequate. The food is fabulous, they have a lot of variety. I would recommend this community to a friend or family member.
Anonymous - Family/friend
Memory Care
July 17, 2020
The Bristal At Massapequa
The community has been very clean in the past and the staff has been quite friendly with us. They do charge for every little thing for the care, which we don't think is right. We also do not think there is enough activities for our loved one to participate in. We do not think The Bristal At Massapequa is a good value for the price.
Michael - Family/friend
Memory Care
June 19, 2020
The Bristal At Massapequa
The community is usually pretty clean. The staff does a great job interacting with the residents and they know them all by name. They also have a rapport with each of them and have no problem accommodating you when they can. They are also very attentive and listen to our concerns. They do an excellent job with my mother's care and are very accommodating. It gives me peace of mind that she is there. The activities at the community are good and my mother loves the bingo. Other than that, they bring in outside entertainment and will bring the residents on off-community trips. While expensive, The Bristal does give very good care for the price you pay. If you can afford this community it is a good value.
Anonymous - Toured community
Memory Care
February 7, 2019
The Bristal was at the higher end of the facilities we visited and had the nicest facility from a design perspective. The Director was very nice and stayed in touch with me by phone before and after our visit. The price was a bit high for our budget considering that every additional service would add on costs (medication management, insulin would be more as it was considered diabetes management, etc.) Beyond the cost, we barely saw any residents so it was difficult to get a feel for the "culture' of what it would be like to live there.
Response from The Bristal at Massapequa
March 7, 2019
Thank you for visiting us at The Bristal and for taking the time to compose this constructive review. At The Bristal, we pride ourselves in the differentiation we bring to the industry and the unique choice that difference presents to our residents and their families — which is, the ability to enjoy an exceptional lifestyle in assisted living, while still experiencing truly extraordinary care. It is a singular combination and one that sets The Bristal apart.
While it is true, The Bristal has never opted to be the market’s low-cost solution, the value our residents and their families realize is immense. In fact, here are just some of the services and amenities included in the rent: choice of apartment, with kitchenette, private bathroom and emergency response system; all utilities; three delicious meals served daily in a country club setting; refreshments available throughout the day; daily housekeeping and weekly laundering of bed and bath linens, plus personal laundry, if desired; 24-hour security surveillance; daily activities and events; scheduled outings with transportation; and much, much more. There’s also an onsite fitness center, cinema, salon, bistro and outdoor courtyard.
When you factor in the expert, compassionate, round-the-clock staff, and the extraordinary care they deliver, we’re a value unlike any other. We thank you for considering The Bristal as a senior living resource for your family, and we hope to see you again.
Janet Dickinson - Family/friend
Memory Care
January 9, 2019
2 weeks at the bristal
My dad spent 2 weeks in the Reflections area of thr Bristal in Massapequa. Unfortunately for numerous reasons it was not a good fit. He went in walking with a walker but was given a room very far from the dining/activities area so within a few days could no longer walk alone. He fell 2x while in his room and was sent to hospital. One time he arrived at the hospital wearing only a shirt and his pill up- no pants or shoes and it was November in NY. When he returned from the hospital i told the woman in charge of memory care area that he was going to get a wheelchair. Her response was “well he better ve able to sel-propel it “! I had to get him a private nurse for12 hoursa day for safety but i thnk it was also ao they didn’t have to care for him. I had to ask to get them to help him shave. All in all it is a pretty place and good as lonf as you don’t need assistance
Gabriela Thorman - Family/friend
Memory Care
December 19, 2017
The Bristal review
My mom has been in the Bristal of Massapequa for 5 1/2 years.....I can't believe how fast the time has gone by....but I am so happy that she is @ the Bristal and thriving!! The staff can't do enough for the residents and they know each resident & family member by name....They have helped her to maintain some of her independence and for that & for their love and support, I am very grateful. As I have said before, I can't give her the life she had before with my dad, but this is the best life that I can give her now....thanks to The Bristal and its wonderful staff.
Response from The Bristal at Massapequa
February 18, 2019
We are so pleased to hear that you and your mom are happy. We appreciate your positive feedback and will be sure to share your message with the Massapequa team!
Anonymous - Toured community
Memory Care
December 17, 2017
Most reasonable price wise, but for a shared room. Lots of activities. Most of the residents seemed engaged and happy. Clean and secure facility for memory care. Warm atmosphere. Nice staff interaction.
Anonymous - Family/friend
Memory Care
April 4, 2017
Father is Still Adjusting. but Overall a Good Community for Him
My father is still adjusting to this community, but I do feel he is in a very safe community. It has been a transition for the family with my father's move to this community. We do know he is in good hands, and receiving good care. They have a good staff. The director is very good. They are very responsive, and great with their communication. They have a lot of resources available for the residents. This is a community I would recommend, it is working out well for my family.
Anonymous - Toured community
Memory Care
March 30, 2016
Review of The Bristal at Massapequa - Massapequa, NY
I liked the Bristal. When I am ready that is probably where he would go. I like the room and it seemed to have ample room for all the residents
Anonymous - Toured community
Memory Care
October 21, 2015
Seemed high end, but little cold.
Close location
Anonymous
Memory Care
October 13, 2015
Nothing but good things to say
Wonderful place. The entire staff is great. The building is really nice and has a homey feel. The food is great and the building and grounds are always clean and well kept. Nothing but good things to say about this place.
Anonymous - Family/friend
Memory Care
October 13, 2015
simply fantastic
My experience with The Bristal Assisted Living at Massapequa was simply fantastic! The facility was wonderful. It is very nice and well kept. And the care is great. My parents are being taken excellent care of. It's been a great experience all the way around and I would highly recommend them.
Anonymous - Toured community
Memory Care
March 19, 2015
Nice but a little institutional
I thought the community was nice but it seemed a little institutional for me. It was clean and pretty and offered lots of activities. However I thought the shared rooms were a little small, and did not offer much privacy.
Response from The Bristal at Massapequa
April 3, 2015
Thank you for your feedback. We offer a variety of floor plans to accommodate a diverse range of budgetary needs. Our shared room layouts come with a separate bedroom and bathroom for each resident; they share only a common entrance. It’s an excellent and affordable solution for enabling a greater number of families to experience the 5-star Assisted Living amenities The Bristal is known for providing as well as the welcome sense of community our residents enjoy.
Mary and Maureen - Family/friend
Memory Care
June 10, 2014
They are very, very good.
They are very, very good. We are in the reflections unit and everything is covered in the price here. In the wellness side of things, all the needs are extra. The staff helped make a rough transition easier. They are helping them get settled and us as well. They are very active, and have a lot of things scheduled. The staff from the aides to the recreation people all of them have been invaluable to us, and are worth their weight in gold. They also give us a full calendar and we know what's going on. The food seems to be good, and they have lovely desserts, and they seem to be eating well. I like the location as well, we can visit anytime, and they never make me feel like I am imposing. They have really help our family with this as well.
Response from The Bristal at Massapequa
April 3, 2015
Thank you so much for taking the time to provide us with the wonderful feedback. Our team will be thrilled to hear.
Andrew Sawula - Family/friend
Memory Care
May 31, 2014
Exemplary
Very inviting atmosphere, friendly and accommodating staff. Clean, safe and active. Las Vegas hotel atmosphere. Had no hesitation placing a loved one here. Professional well staffed and trained
Response from The Bristal at Massapequa
April 3, 2015
Thank you! Thank you!
Daughter - Family/friend
Memory Care
January 13, 2014
Absolutely Wonderful
The attention was phenomenal. She had a very tough time adjusting, and they were wonderful with her. They would call me several times a week and they would send text messages with pictures of her participating in the different activities. She wasn't there long, but I couldn't have asked for care that made me more comfortable. The nurses and the social worker especially were unbelievably good.
Response from The Bristal at Massapequa
January 15, 2014
Thank you so much for the kind words. Our staff really appreciates hearing that they made a difference!
Neighborhoods around The Bristal at Massapequa
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.
Frequently Asked Questions about The Bristal at Massapequa
The Bristal at Massapequa offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Call (516) 804-7394 to reach a resident at The Bristal at Massapequa.
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