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144 Cypress Point Parkway, Palm Coast, FL 32164
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Best of Senior Living All Star
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66 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Review for Sancerre at Palm Coast
I would say, the sales staff will tell you anything to get your business. Once you've paid and moved in the issues begin immediately. Bed linen and personal laundry services did not occur for over two weeks despite successive calls and took an entire six weeks to get properly straightened out. To this day, I am being overcharged for services not received and cannot get a detailed bill. The accounting department will blindside you with cost increases with no explanation and getting an explanation takes weeks - again with no detailed bill. I would say to whomever, be cautious, very cautious and get all details in writing up front - especially care costs.
About the facility Sancerre at Palm Coast
Sancerre at Palm Coast delivers a five-star lifestyle at its senior living community in Palm Coast, Florida. Palm trees welcome you to paradise at the entrance, and there’s ample outdoor seating available to soak in the Florida sunshine. Bright and vibrant indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s indulging in self care at the on-site salon, taking a fitness class, or solving a puzzle in the game room.
Compassionate caregivers are available around the clock to provide assistance with activities of daily living, medication management, and specialized care in all phases of dementia. The community offers pet-friendly assisted living apartments with kitchenettes, ample natural light, and open layouts. There’s also a wing dedicated to memory care suites. Residents can delight in amenities such as three freshly prepared meals served restaurant-style, weekly housekeeping, and scheduled transportation services.
The area offers ample shopping to satisfy all tastes and budgets at Cobblestone Village, Island Walk Shopping Center, and Palm Coast Landing. Nearby dining ranges from Japanese, Italian, and Caribbean cuisine to barbecue and freshly caught seafood. Popular nearby attractions include Flagler Beach Fishing Pier, Waterfront Park, and Washington Oaks Gardens State Park. Top-notch medical care is...
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Learn more about the Best of Senior Living awards and this year’s winners.
See all 2024 award winnersSenior living options offered
Assisted Living
Memory Care
Pricing for Sancerre at Palm Coast
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Sancerre at Palm Coast
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Compare
Sancerre at Palm Coast
144 Cypress Point Parkway, Palm Coast, FL 32164
Grand Villa of Palm Coast
100 Magnolia Trace Way, Palm Coast, FL 32164
The Windsor of Palm Coast
50 Town Court, Palm Coast, FL 32164
Brookdale Palm Coast
3 Clubhouse Drive, Palm Coast, FL 32137
9.8
Review score
34 reviews
9.8
Review score
34 reviews
5 star
85%
4 star
12%
3 star
3%
2 star
0%
1 star
0%
9.9
Review score
78 reviews
9.9
Review score
78 reviews
5 star
87%
4 star
5%
3 star
4%
2 star
3%
1 star
1%
9.6
Review score
64 reviews
9.6
Review score
64 reviews
5 star
77%
4 star
16%
3 star
5%
2 star
2%
1 star
0%
9.4
Review score
26 reviews
9.4
Review score
26 reviews
5 star
57%
4 star
35%
3 star
0%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
4
Assisted Living, Memory Care, Independent Living, Adult Day Services
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Sancerre at Palm Coast
Healthcare Services
- Memory Care
- Incontinence Care
- Staffing & Ancillary Services
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Professional Chef
- International Cuisine
- Meals Provided
- Room Service
- Guest Meals
- Restaurant Style Dining
Room Amenities
- Kitchenette
- Garden View
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Private patio, deck, or balcony
- Handicap Accessible
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Air Conditioned
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
- Bar or Pub
Transportation & parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- TV Lounge
- Private Bath
- Beauty Salon
- Barber Shop
- Library
- Indoor Common Areas
- Central Fireplace
- Outside Patio
- Meeting Room
- Outdoor Common Areas
Recreational areas
- Jacuzzi
- Raised Garden Beds
- Arts and Crafts Center
- Fitness Center
- Game Room
- Movie or Theater Room
- Piano or Organ
Services
- Housekeeping
- Beautician
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
Languages spoken
- English
- Spanish
Activities
- Stretching Classes
- Day Trips and Outings
- Gardening Club
- Live Musical Performances
- Karaoke
- Wii Bowling
- Tai Chi
- Pet-focused Programs
- Dances
- Holiday Parties
- Yoga / Chair Yoga
- Trivia Games
- Activities Off-site
- Birthday Parties
- Brain fitness / Dakim
- Devotional Activities On-Site
- Activities On-site
- Educational Speakers / Life Long Learning
- Community Service Programs
- BBQs or Picnics
- Intergenerational Programs
- Live Dance or Theater Performances
- Sensory-based Programs
- Visiting Chaplain or Priest
- Reminiscence Programs
- Live Well Programs
- Walking Club
- Happy Hour
- Art Classes
- Cooking Classes
- Wine Tasting
- Catholic Services
Reviews
for Sancerre at Palm Coast
Write a review
A Place for Mom has scored Sancerre at Palm Coast with 9.8 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, Sancerre at Palm Coast has 34 reviews with an average "overall experience" of 4.8 out of 5.
Overall Rating
4.8
Cleanliness
4.9
Friendliness
4.8
Care Services
4.8
Staff
4.8
Meals & Dining
4.7
Activities
4.8
Value for Cost
4.6
A Place for Mom has scored Sancerre at Palm Coast with 9.8 out of 10 using our proprietary review score based on 34 reviews in the last 2 years. Over all time, Sancerre at Palm Coast has 34 reviews with an average "overall experience" of 4.8 out of 5.
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1-20 of 34 reviews
Anonymous - Family/friend
Assisted Living
August 19, 2024
Review for Sancerre at Palm Coast
I would say, the sales staff will tell you anything to get your business. Once you've paid and moved in the issues begin immediately. Bed linen and personal laundry services did not occur for over two weeks despite successive calls and took an entire six weeks to get properly straightened out. To this day, I am being overcharged for services not received and cannot get a detailed bill. The accounting department will blindside you with cost increases with no explanation and getting an explanation takes weeks - again with no detailed bill. I would say to whomever, be cautious, very cautious and get all details in writing up front - especially care costs.
Response from Sancerre at Palm Coast
September 9, 2024
Thank you for sharing your concerns. We sincerely apologize for the challenges you've faced, and we take your feedback very seriously. This is not the experience we strive to provide, and we regret that communication and service did not meet your expectations. We are committed to addressing these issues and will ensure our team reaches out to resolve the billing concerns and improve the overall experience. Thank you for bringing this to our attention.
N Hanson - Family/friend
Assisted Living
August 13, 2024
Best in Area/Excellent Staff
It's the best facility I've seen. I've visited many over the years in St Pete/Tampa and also Palm Coast. It surpasses any other facility that I've visited. Thanks to [name removed] at A Place for Mom, who recommended it last year. It brings a smile to my face whenever I enter. It's beautiful, clean, and the staff are caring and friendly. It's the only facility I've seen where the director's office is right by the main entrance. [name removed], the director has done a wonderful job and is always accessible and available. [name removed] in Memory Care is caring, communicative and always keeps me updated on my mom no matter what the time of day. All the Sancerre staff are excellent!
Response from Sancerre at Palm Coast
August 19, 2024
Thank you for your kind words! We're thrilled that Sancerre at Palm Coast stands out among other communities you've visited. It’s great to hear that our staff, from the director to the Memory Care team, have made such a positive impression. We’re glad our community brings a smile to your face, and we appreciate your recommendation!
PBH - Family/friend
Assisted Living
March 20, 2024
Review for Sancerre at Palm Coast
Sancerre is a very dedicated community and I believe the best place for our loved one.
Response from Sancerre at Palm Coast
March 21, 2024
Thank you so much for your review and for entrusting us with your loved ones care.
Anonymous - Family/friend
Assisted Living
March 20, 2024
Sancerre is the best!
Sancerre is an excellent AL/Memory care residence. My mom absolutely loves it and is thriving in Memory Care. The executive director and all the staff are caring and treat residents as if they were family! The facility is spotless.
Response from Sancerre at Palm Coast
March 21, 2024
We are so happy that you are your family are happy! Thank you for entrusting us with the care of your mother and for leaving us this kind review.
Anonymous - Family/friend
Assisted Living
January 26, 2024
The Sancerre director has been very accommodating with regards to community concerns. The fact that she stays at the community many nights allows her to address issues quickly. I appreciate the dementia support group meetings.
Response from Sancerre at Palm Coast
January 26, 2024
Thank you so much for taking the time to share your positive experience. We are delighted to hear that you appreciate the efforts of our director and the accommodating environment we strive to create.
Anonymous - Toured community
Assisted Living
January 3, 2024
Awesome Atmosphere
Visited Sancerre with JROTC Cadets during holiday events. We enjoyed meeting with residents and the staff was welcoming & wonderful!
Response from Sancerre at Palm Coast
January 4, 2024
Thank you for your visit and your kind review on our community!
Valerie Z - Family/friend
Assisted Living
January 3, 2024
Excellent Care, Friendly staff!
The entire staff at Sancerre in Palm Coast go above and beyond! They are caring, sensitive to the resident's needs, interactive, and supportive of the family members. Food is nutritious, delicious, and varied. Love this residence.
Response from Sancerre at Palm Coast
January 3, 2024
Thank you so much for your wonderful review! We truly appreciate your kind words. It's our pleasure to go above and beyond to ensure the well-being of our residents.
Carl G - Family/friend
Memory Care
January 3, 2024
Sancerre Memory Care
My 90 year old mother is very comfortable in her surroundings. The staff is kind & caring and they look for ways to entertain the residents.
Response from Sancerre at Palm Coast
January 3, 2024
We're so happy your mother is happy! Thank for you taking the time to leave us a review and entrusting us with your mother's care.
Vitale Family - Family/friend
Assisted Living
January 3, 2024
Son & Daughter-in-law
We absolutely love the care and thoughtfulness of every staff member.
Response from Sancerre at Palm Coast
April 1, 2024
Thank you so much for your kind review - we are happy that you are a part of our big family here at Sancerre at Palm Coast.
Joyce K - Family/friend
Assisted Living
December 22, 2023
Wonderful Warm Community
I have come here a few occasions to visit a dear friend. Every time everyone was so helpful and kind. The food in the dining area was absolutely delicious. It was like a five-star restaurant. The decor and common areas are just lovely and welcoming. My friend feels just at home here and I'm so happy to come visit her. The staff treats her just like family. And such fun things always going on. My heart is just full knowing she is so happy and taken care of here.
Response from Sancerre at Palm Coast
December 28, 2023
Thank you for your heartwarming review! We're delighted to hear about your positive experiences during your visits. We strive to create a welcoming and enjoyable environment for our residents and their guests. Your kind words mean a lot to us!
Wyatt H
Assisted Living
December 20, 2023
Amazing Community and Staff
The staff at this community has been so pleasant, kind, and patient. Every time I visit this community I am always greeted and get a warm feeling of welcomness. Couldn't ask for a better Assisted Living community in the area.
Response from Sancerre at Palm Coast
December 22, 2023
We're so happy that you are happy with our community! We appreciate your support and review.
Cathy R - Family/friend
Memory Care
December 20, 2023
Great community, staff and team
This community is beautiful. The staff is friendly and always helpful. They have a great support group for memory care. It is always clean, and the food is incredible. Have not had any issues as of yet. We are happy we chose Sancerre for our loved one. They are doing great there and have enjoyed the activities and food very much.
Response from Sancerre at Palm Coast
December 22, 2023
We are so happy that you and your loved ones are happy! Thank you for entrusting us with your loved ones care - please let us know if you need anything.
R G - Family/friend
Memory Care
December 19, 2023
Partly good and partly disappointing
While the staff has been polite especially the front desk and some others, we are disappointed that we cannot get our calls returned. We live 12 hours away from Sancerre at Palm Coast and we rely on phone calls for questions regarding the health and welfare or our loved one. We have called for information following falling incidents and other inquires and have not received a call back. The phone is rarely answered except during the day when there is someone at the front desk. The nurse is rarely available to take a call. We have also been disappointed in the meals. The last time we visited, our loved one received a cold tuna sandwich with a small amount of broken potato chips for supper. One time the staff was loudly arguing with each other over duties in front of the residents and guests. It seems that there may be a shortage of trained staff that know how to deal with memory issues.
Anonymous - Toured community
Assisted Living
October 12, 2023
Tour of Sancerre at Palm Coast
We toured Sancerre at Palm Coast during our search for an Assisted Living facility for our loved one. This facility was really great! The atmosphere was wonderful. The cleanliness and friendliness were great! The food smelled delicious.
Response from Sancerre at Palm Coast
October 30, 2023
Thank you for your review on our community! We pride ourselves in our cleanliness, amazing team, and culinary - so thank you for highlighting those from your tour.
Nena H - Family/friend
Memory Care
July 19, 2023
Excellent Facility!
[name removed] at A Place for Mom recommended Sancerre at Palm Coast when I was looking for a memory care facility in the area. My mom absolutely loves it and tells me daily how happy she is to be there. I can honestly say that all the staff are excellent! They’re friendly, kind, helpful, & compassionate. They truly care about the residents. Sancerre is immaculately clean and beautifully decorated. It brings a smile to our faces upon entry, unlike most other facilities. It gives me great piece of mind knowing that my mom is happy, safe, and well cared for at Sancerre. I’m incredibly grateful to all the staff and to [name removed] for her recommendation.
Response from Sancerre at Palm Coast
July 26, 2023
We're so happy that you and your mom are happy! We understand how difficult the journey can be to find a community that is right for everyone. At the community, we strive to create one big, happy family, and we're so glad that you all are a part of our family now. Don't hesitate to reach out if you or your mom every need anything. Thank you again for your touching review.
Vicki H - Family/friend
Memory Care
June 28, 2023
Beyond Amazing
I had moved my mother into The Cottage at The Sancerre after almost 2 years in another community where she NEVER left her apartment nor was encouraged to engage with other residents or staff nor participate in the few activities. My mother actually said, "I just want to die." Since moving into The Sancerre at Palm Coast last summer, my mom is out of her room for breakfast and remains out all day engaging with her friends (residents & staff) and participating in the many fun things available to do. She is having a wonderful, fulfilling time everyday. The management and staff are overflowing with care and love for the residents and treat them like their own family. I am so grateful for this beautiful community and the amazing people that have chosen to work here. The Sancerre at Palm Coast has truly brought my mom back to life!
Response from Sancerre at Palm Coast
June 29, 2023
We are so happy for your mom and your family! Your review has brought tears to our eyes as your words have spoken volumes on why we do what we do day-in and day-out. We are so relieved that your mom has found a new found sense of life here at Palm Coast, and that she is loving life. We pride ourselves on being one, big family and we couldn't be more thankful that your mom and your family are now part of our community. Thank you for taking the time to leave us such a heart-warming review, and please don't hesitate to reach out to us if you or your mom need anything.
Norm and Pam - Family/friend
Assisted Living
June 20, 2023
POA
My wife and I, along with Mrs [name removed], have thoroughly enjoyed all that Sancerre has to offer to include a staff that is remarkable! Kitchen staff to be included! To all, job well done, keep up the excellent work.
Response from Sancerre at Palm Coast
June 21, 2023
Thank you so much for your 5-star review! We will definitely make sure to share your kind words with our team :)
Tony B - Industry reviewer
Assisted Living
June 19, 2023
Great staff, very engaged and friendly.
Response from Sancerre at Palm Coast
June 21, 2023
Thank you very much for your kind words, we will make sure the entire team gets to see your review!
Anonymous - Family/friend
Assisted Living
June 19, 2023
Everything was very well organized. The entertainment, service, and food were perfect. We had a very good time. Thank you!
Response from Sancerre at Palm Coast
June 21, 2023
Thank you for leaving our community a review!
Linda S - Family/friend
Assisted Living
June 19, 2023
Daughter
For the most part, I am pleased with Sancerre's building and staff. I am, however, very disappointed with the constant changes since it opened under Azur. Most of the staff is excellent with their attentions and helpfulness.
Response from Sancerre at Palm Coast
June 21, 2023
Thank you for your review, Linda! We take feedback seriously and I have passed your review along to our leadership team. Please reach out to us if you need anything or want to discuss your experience with the changes.
Neighborhoods around Sancerre at Palm Coast
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.
Frequently Asked Questions about Sancerre at Palm Coast
Sancerre at Palm Coast offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Sancerre at Palm Coast 9.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (386) 387-7758 to reach a resident at Sancerre at Palm Coast.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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