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3823 Lawndale Drive, Greensboro, NC 27455
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Brook
-
Child of resident/client
5.0
Caring Memory Care
What our family likes the most about Richland Square is that the facilities are clean and the rooms are a good size. Our loved one enjoys the food and her care team has been fairly consistent and effective.
About the facility Richland Square
Richland Square, a Navion Senior Solutions community, goes above and beyond to provide high quality care and assistance to make sure residents feel safe, supported, and at home. A full-time licensed nurse is available around the clock to provide clinical oversight and coordination of care, working with residents and their families to develop personalized and evolving care plans. Private apartment-style homes come in a variety of floor plans and are modern and wheelchair accessible. Plus, through their exceptional dining and activities programs, they’ve created a lively and active environment full of opportunities to socialize, stay active, and pursue passions new and old. Richland Square isn’t just a choice assisted living facility — it’s a home!
State Classification
Richland Square is an adult care home, which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments.
Senior living options offered
Memory Care
Pricing for Richland Square
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Richland Square
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Compare
Richland Square
3823 Lawndale Drive, Greensboro, NC 27455
Heritage Greens
801 Meadowood St, Greensboro, NC 27409
Harmony at Greensboro
3420 Whitehurst Rd, Greensboro, NC 27410
Morningview at Irving Park
3200 N Elm St, Greensboro, NC 27408
8.4
Review score
50 reviews
8.4
Review score
50 reviews
5 star
40%
4 star
32%
3 star
18%
2 star
8%
1 star
2%
9.7
Review score
46 reviews
9.7
Review score
46 reviews
5 star
73%
4 star
20%
3 star
0%
2 star
7%
1 star
0%
9.3
Review score
50 reviews
9.3
Review score
50 reviews
5 star
56%
4 star
28%
3 star
14%
2 star
2%
1 star
0%
9.2
Review score
43 reviews
9.2
Review score
43 reviews
5 star
51%
4 star
35%
3 star
12%
2 star
0%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Richland Square
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- High Acuity Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Vegetarian
- Low / No Sodium
Room Amenities
- Air Conditioned
- Handicap Accessible
- Ground Floor Units
- Garden View
- Bath Tubs
- Cable or Satellite TV
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
Common areas
- Barber Shop
- Outdoor Common Areas
- Indoor Common Areas
- TV Lounge
- Beauty Salon
- Private Bath
Recreational areas
- Piano or Organ
- Golf Course or Putting Green
- Raised Garden Beds
- Arts and Crafts Center
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Walking Club
- Holiday Parties
- Day Trips and Outings
- Men's Club
- Bible Study Group
- Activities On-site
- Brain fitness / Dakim
- Devotional Activities On-Site
- Birthday Parties
- Happy Hour
- Trivia Games
- Activities Off-site
- Art Classes
- BBQs or Picnics
- Gardening Club
- Christian Services
- Stretching Classes
- Current Events Club
- Reminiscence Programs
- Dances
- Sensory-based Programs
- Karaoke
- Intergenerational Programs
Reviews
for Richland Square
Write a review
A Place for Mom has scored Richland Square with 8.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Richland Square has 50 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.4
Care Services
4.1
Staff
4.5
Meals & Dining
3.9
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Richland Square with 8.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Richland Square has 50 reviews with an average "overall experience" of 4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 50 reviews
Anonymous - Family/friend
Memory Care
September 4, 2024
Things to know
It's a safe place for a person with memory deficits but, most of the staff seems to just be there for the paycheck, only. few really engage with the residents.
I don't know about much the food as I haven't really been there at mealtime.
It would be nice to have staff who engages and is more caring with the residents.
Response from Richland Square
September 6, 2024
Thank you for your feedback. We’re glad you feel our community is safe for those who need specialized memory care, but we’re concerned to hear your expectations haven't been met. Our team is committed to engaging with residents and providing compassionate care, and we'd like to further understand your concerns to ensure we meet these standards.
Please contact our Senior Regional Director of Operations, Hollie Bailey, at hollie.bailey@navionsl.com so we can discuss these matters further.
Brook - Family/friend
Memory Care
June 4, 2024
Caring Memory Care
What our family likes the most about Richland Square is that the facilities are clean and the rooms are a good size. Our loved one enjoys the food and her care team has been fairly consistent and effective.
Response from Richland Square
June 7, 2024
Thank you for sharing your positive experience at Richland Square! We take pride in our clean community, spacious rooms, and delicious meals. We're also thrilled to hear your loved one has a consistent and effective care team. It's what we strive for! If there's ever anything you need, please don't hesitate to reach out. We truly appreciate your kind words and support.
CB - Family/friend
Memory Care
May 2, 2024
Review for Richland Square
The place smells, most of the aides are lazy and hide more than they work. The director don't have a clue, and the head nurse stays in her office and has the personality of a prune.
Anonymous - Family/friend
Memory Care
April 19, 2024
The staff is friendly. They seem to know the residents by name and speak to them when they see residents walking around. They try to engage everyone in activities. We haven't been there at meal time. My loved one is herself, her room and the facility always seems to be clean. I would probably recommend the facility to others.
Response from Richland Square
April 24, 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you appreciate our friendly and attentive team, as well as our engagement in resident activities. Maintaining a clean and comfortable environment is essential for us, and we're glad to hear that your loved one feels at home. If you ever have any questions or if there's anything we can do to further enhance your loved one's experience, please don't hesitate to reach out. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care for your loved one and others in our community.
Jan S - Family/friend
Memory Care
March 5, 2024
Review for Richland Square
We talked to a lot of people in a very short period of time 14 months ago when this decision had to be made rather quickly, and Richland seemed to be the obvious place where there would be a skilled and yet friendly, caring and attentive staff along with everything else mentioned above. We have not been disappointed!
Response from Richland Square
March 6, 2024
Hi Jan,
Thank you for sharing your experience with us! We're thrilled that you found Richland to be the right choice for your needs. Our team strives to provide skilled, friendly, and attentive care, and we're delighted to hear that we've met your expectations. If there's anything we can do to enhance your experience further, please don't hesitate to reach out. We appreciate your trust in us!
Becky - Family/friend
Memory Care
September 22, 2023
Review for Richland Square
They responded quickly to me when you reached out to several communities. [name removed]called me and took the time to understand what I needed.Staff is great. They take good care of our loved one.
Response from Richland Square
September 25, 2023
Hi Becky,
We appreciate your positive feedback and your recognition of our quick response and personalized care! It's wonderful to hear that our team took the time to understand your needs and that our staff is providing excellent care for your loved one. If you ever have more questions or if there's anything else we can do to enhance your experience, please feel free to reach out. Your trust in us means a lot, and we're here to support you and your loved one in every way we can.
Anonymous - Family/friend
Memory Care
August 22, 2023
Very Disappointing
The one thing they need to do is replace the Executive Director at Richland Square. They need someone that cares for the employees and residents. Someone that can motivate everyone to make it a doable workplace. After they let our Mom fall (only being there 12 days) (with 2 attendants in the room) receiving 5 stitches in her forehead, the Executive Director guaranteed us saying, "She WILL fall again" with zero care or concern. As a matter of fact, she said it angrily because we told them the doctors made a comment that our Mom was having congestive heart failure which is why her legs and feet swelled out of her pants and shoes and if the nurse that comes once a week couldn't get to her to remedy the situation, they should have sent her to the hospital. It should not have gone on like that for 2 weeks. That is when she assured us that she ABSOLUTELY WILL fall again. That was the last straw. My mom also had no clean clothes, to the point that they were putting clothes on her from lost and found or whatever. She had urine on all of her clothes, ruined a brand new chair with urine EVERYWHERE, was left in her room stuck in her chair not taking her to breakfast. We never could find her wheelchair that she stayed in every day. They also messed up her meds by giving night meds at 9 in the morning. The list just goes on. This facility needs restructuring and care training. [Name removed], is a GREAT saleswoman and will set the place up for the appointments to seem wonderful and then comes the total disappointments and unbelievable care of our loved one.
Response from Richland Square
August 23, 2023
Hello,
We are truly sorry to learn about your disappointing experience at our community. Providing exceptional care and support to our residents is at the core of our mission, and we deeply regret any instances where we fell short. Your feedback is crucial in guiding our efforts to improve and enhance the quality of care we provide. Please rest assured that we are thoroughly investigating the matters you've brought to our attention and taking steps to address them promptly. Should you wish to discuss your concerns further or seek updates on our progress, please do not hesitate to contact Hollie Bailey, Senior Regional Director of Operations, at hollie.bailey@navionsl.com. We appreciate your input as we strive to create a better experience for all.
Jan S - Family/friend
Memory Care
April 7, 2023
5 Stars All the Way
They are very friendly, loving and attentive, and really seem to want her to feel at home. (They've also been super supportive to me as I struggle to deal with my loved one's negative attitude at times...they listen so well and have offered some solid ideas and suggestions!)
Response from Richland Square
April 10, 2023
Thanks for the review and feedback, Jan! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one’s care. Thank you again! – Team Enlivant
D S - Family/friend
Memory Care
February 28, 2023
Peace of Mind
I would recommend you check the community out to see if it is a good fit for your loved one. We have been pleased with the community overall.
There have been times that some of my loved one's belongings have gone missing; however, the community was able to find the missing items.
My loved one doesn't always care for the food offered. There are three meals a day served to the residents plus two snacks. My loved one is safe and well cared for here.
The community has hospice available on site for the residents that need it. This has been a terrific bonus for my loved one and family, as there are extra services for my loved one available.
Response from Richland Square
March 1, 2023
Thanks for the review and feedback, DS! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
Keith - Family/friend
Memory Care
February 15, 2023
Richland Place Review
For most people it is an easy location to get to. The care that she received was very good as well.
I would recommend Richland Place to others.
Response from Richland Square
February 15, 2023
Thanks for the 4 stars, Keith! We appreciate it. – Team Enlivant
Brook D - Family/friend
Memory Care
November 4, 2022
Fantastic experience
Richland Place has been a game changer for our family. The care and concern from EVERYONE on the staff has been touching and overwhelmingly positive as we moved my mother into the community. They have listened to us, shared their wisdom, and treated my mother as a valuable individual. I can't say enough great things about Richland Place.
Response from Richland Square
November 11, 2022
Thanks for the review and feedback, Brook! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
anonymous - Family/friend
Memory Care
October 13, 2022
advocate for your loved ones
We decided on Richland Place because I liked that it felt more like a home rather than a hospital setting. The staff members were all awesome - very friendly and helpful. It appeared that they were short staffed just like everyone else now a days. She loved it here and was always happy and smiling. I would tell others to make sure to find places closer to home so it is easier to stop in and visit. Make sure to be practice and be an advocate for your loved ones.
Response from Richland Square
October 14, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
M.S. - Family/friend
Memory Care
September 22, 2022
A solid memory care facility
Richland Place has been a good experience.
The staff are really good; they work specifically and only with clients who have Alzheimer's, and they are trained to do that. In other facilities they sort of mix people who aren't trained with those who are, and it's been a problem. Here, they are all trained in dementia related issues.
Response from Richland Square
September 22, 2022
Thanks for the 5 stars, M.S.! We appreciate it. – Team Enlivant
Eric - Toured community
Memory Care
September 21, 2022
tour review
Our family had an in person tour and the tour experience was fantastic
Response from Richland Square
September 21, 2022
Thanks for the 5 stars, Eric! We appreciate it. – Team Enlivant
Linda - Family/friend
Memory Care
September 13, 2022
Highly recommend
They were very professional and active in caring for my uncle, who we thought had been abused at another facility. The staff used their own time to have him checked before he came to Richland Place. They were very proactive, concerned and was a great comfort for me. I would highly recommend it.
Response from Richland Square
September 21, 2022
Thanks for the review and feedback, Linda! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your uncle's care. Thank you again! – Team Enlivant
Anonymous - Family/friend
Memory Care
August 8, 2022
I feel great care that is given
There is a housekeeping staffing shortage. [name removed] is awesome, and goes above and beyond with the activities. Overall, my loved one is super happy, and I feel comfortable with him being there. It is the best place, that I could have imagined for my love one.
Response from Richland Square
August 16, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear your loved one is thriving. Thank you again! – Team Enlivant
anonymous - Toured community
Memory Care
July 19, 2022
Tour experience
We toured with Richland Place and really liked the facility and the staff. It is a place that fully focuses on memory care and we did not think our loved one was ready for that. It turns out that she was and this seemed like it would be a great place.
Response from Richland Square
July 19, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
anonymous - Family/friend
Memory Care
May 18, 2022
Richland Place a place for consideration
The staff are willing to help and address all needs in a timely manner. Communication is very important to me and that is why I picked this community. The tour was excellent at this community and they gave me all of the information that I needed and made sure that they were very thorough with me and all of my loved one needs during her stay at this community.
Response from Richland Square
May 18, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
Martha - Family/friend
Memory Care
February 23, 2022
Truly Caring People
The thing that really stands out to me about Richland Place is the staff and the director. They are compassionate people and convey that they truly care about the residents. They try to give them the best care possible. The facility is clean and attractive - no complaints there. But the people are just really outstanding.
Response from Richland Square
May 18, 2022
Thanks for the review and feedback, Martha! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
anonymous - Toured community
Memory Care
February 15, 2022
My tour review
This community seemed pretty nice. The staff seemed to be very nice.
Response from Richland Square
May 18, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
Neighborhoods around Richland Square
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Richland Square
Richland Square offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Richland Square 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 288-8688 to reach a resident at Richland Square.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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