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Preferred Care at Home of Virginia Beach

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1520 Stonemoss Court, Suite 101, Virginia Beach, VA 23462

For services offered:
(866) 374-4058
15 reviews
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Preferred Care at Home of Virginia Beach
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Michele H
-
Child of resident/client
5.0
Extemely pleased with their services
My mother has been with Preferred Care At Home for a few years now and we love them. The caregivers are wonderful, caring, very attentive and consistent. We have never had to worry about who was coming or if they would be on time. With past home health agencies, we never knew who was go

About the facility
Preferred Care at Home of Virginia Beach

Senior living options offered

Home Care

Pricing
for Preferred Care at Home of Virginia Beach

Total costs depend on select services and the level of care needed.

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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Preferred Care at Home of Virginia Beach undefined
Preferred Care at Home of Virginia Beach

1520 Stonemoss Court, Suite 101, Virginia Beach, VA 23462

Eveready Home Care, LLC
Eveready Home Care, LLC

17903 Main Street, Dumfries, VA 22026

15 reviews
No reviews
No reviews
No reviews

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

No

Household chores

Yes

Household chores

No

Household chores

No

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Services
at Preferred Care at Home of Virginia Beach

Home Care

Services Offered

  • Alzheimer's/Dementia
  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Respite Care
  • Toileting
  • Transfer Assistance

Reviews

for Preferred Care at Home of Virginia Beach

Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.9
Care Services
4.5
Staff
4.5
Meals & Dining
4.6
Activities
4.7
Value for Cost
4.2
Parent company
Preferred Care at Home
7.1
Review score101 reviews22 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Anonymous - Family/friend
Home Care
November 14, 2024
3.0
Verified Review
Staffing Issues
Mom was easy to care for. What I did not like was twice the staff was a no show and I could not get her or the supervisor on the phone. I think it was a total of 4 weekends, 2 which were no shows. I cancelled after the second time. When first contacted by Preferred Care staff was caring and knowledgeable regarding the things I needed help with for my mom. Bathing went well, she was gentle and soft spoken with mom, and mom was comfortable with a "stranger" taking care of her. One weekend that the staff did not show was Mother's Day weekend and she said she had told her supervisor she wanted off. We received a nice welcome gift also.
Friendliness
5
Care Services
4
Value for Cost
3
Michele H - Family/friend
Home Care
May 14, 2024
5.0
Extemely pleased with their services
My mother has been with Preferred Care At Home for a few years now and we love them. The caregivers are wonderful, caring, very attentive and consistent. We have never had to worry about who was coming or if they would be on time. With past home health agencies, we never knew who was going to show up or when, but Preferred Care has always been extremely reliable and we highly recommend them. Their office staff is always friendly and willing to help or answer any questions we have. Again, we highly recommend them and have referred them to anyone who has looked for a reliable agency.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dana - Family/friend
Home Care
January 9, 2024
5.0
Verified Review
Review for Preferred Care at Home of Virginia Beach
I picked them because of the promptness and getting back to me and I liked everybody that I worked with in the company, I have recommended over 2o people.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Home Care
October 5, 2023
3.0
Verified Review
our families experience
Overall is given the above rating because they never provided the days of service requested. By the time services were provided, I was in dire need of a respite break that I had to take. Of course that added to the difficult of filling the case. Along with receiving authorization for services through the Veterans Administration. Understanding, that I informed them that I would private pay until authorization was granted. There company did an assessment for our case in [date removed], our case did not start to receive services until [date removed] . I felt like that was entirely too long and it was too overwhelming for me to start the process with another company. I do believe that they were seeking out workers, but in this day and age those in this field are declining.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
5
Value for Cost
4
GS - Resident/client
Home Care
July 13, 2022
5.0
Verified Review
Satisfied Customer
I considered asssited living but preferred care at home to meet my needs at home. Someone comes to prepare my meals a few times per week.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Home Care
March 29, 2022
5.0
Verified Review
Would Recommend
It definitely is an investment but worth it for the safety of your loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Hazel - Family/friend
Home Care
March 23, 2022
4.0
Verified Review
Preferred care is preferred
There were a few workers that were sent to us and one of the main things we needed was someone to cook and provide healthy options but there were periods that we had workers that could not prepare meals. They tried very hard to try to accommodate us and did all that they could. They even advertised for us specifically to make sure that our needs were met. The patient service coordinator really heard our needs and made sure that she responded in a timely manner and resolved our issues. She was just really patient with my loved one. The new worker that we have now has been there for a few weeks and we feel like she is a really good match. One of the workers even took my loved one to his appointments at the doctor and would face time me so that I could be there with my loved one. It makes a difference when they take that extra step to keep us as involved as possible.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
T C - Family/friend
Home Care
October 5, 2021
4.5
Verified Review
Do better
They need to get better with staffing. I do understand the pandemic. The training needs to be better with the employees. There were a lot of miscommunications with training as well as scheduling. The CNA's were great but they were not trained as well as I expected them to be. I received good service but for the cost i expected more professionalism. There was a lot of cancellations and they need to be screened better. I had maybe one out of them all that I really liked and she left due to management.
Cleanliness
3.5
Friendliness
5
Care Services
4.5
Staff
3.5
Meals & Dining
4
Activities
4
Value for Cost
2
AC - Family/friend
Home Care
September 23, 2021
4.0
Verified Review
They try hard and provided good care. It's just a rough time for employment.
When I first contacted them, they got me a caregiver within 2 weeks to take the night shift 6 days a week. But they were never able to get me any more help simply because they didn't have any more help to give. The girl they sent me is wonderful and has been a pot of gold. She's very knowledgeable and able to handle my husband. They sent me somebody fantastic but couldn't provide all the help we needed, so we had to go somewhere else. I know it's not their fault they can't get enough staff - that's just the state of the country's employment right now.
Friendliness
5
Care Services
5
Don T - Family/friend
Home Care
August 10, 2021
5.0
Verified Review
The staff is very accommodating, friendly, patient, and are open to feedback. They have been professional and caring, and have done a great job. I would recommend this community to others based on my experience.
Friendliness
5
Care Services
5
Staff
5
Estelle - Family/friend
Home Care
May 27, 2021
5.0
Verified Review
Good Caretaker/Nurse/Friend - She's Excellent
I can't say enough good things about our caretaker. She's wonderful. She's efficient, very friendly, very loving, knowledgeable, a hard worker. She's just terrific. She anticipates my every wish. Before I even say it, she knows it. She's on time and punctual. She's the best. I know it's expensive, but I think it's worth every penny. They were a little cheaper than other organizations that I called. And I've used other services where the caretakers did absolutely nothing. So I appreciate what they do here.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Family/friend
Home Care
May 14, 2021
5.0
Verified Review
It has been good!
We have only had one care giver since January and she has just been great. We would highly recommend the Preferred Care at Home of Virginia Beach services to other families.
Friendliness
5
Staff
5
Care Services
5
anonymous - Family/friend
Home Care
May 13, 2021
4.0
Verified Review
Great experience
We told them when we had caregivers that were not the right fit and they would work with us and replace them right away. I think everyone is having a hard time finding caregivers because of the risk of not being able to see their loved ones if you put them in a facility, so we did have some scheduling gaps. The people that we worked with were honest and transparent on what they were up against and they took care of my mom. I was thankful they were there to help navigate us through the process, they had a lot of heart.
Friendliness
4
Staff
4
Care Services
4
Value for Cost
4
Shannon A - Family/friend
Home Care
April 29, 2021
5.0
Verified Review
Highly recommend
We chose Preferred Care at Home because they were the ones who could get here the soonest. I would tell others that they came with the owner to our house and also came with a team of RNs and the plan coordinator. It has been a good experience and I would recommend them to others looking.
Friendliness
5
Care Services
5
Value for Cost
5
William - Resident/client
Home Care
April 20, 2021
2.0
Verified Review
Best for Scheduled Times
As long as you have a scheduled time I would recommend using them. They no longer do fill in appointments or assistance that I may need. I would not go back to them since they don't do fill ins for my care. The price is one of the better ones compared to the other companies.
Friendliness
4
Care Services
5
Staff
2
Value for Cost
4
Viewing 1-15 out of 15 reviews

Frequently Asked Questions
about Preferred Care at Home of Virginia Beach

A Place for Mom has scored Preferred Care at Home of Virginia Beach 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 355-5080 to reach a resident at Preferred Care at Home of Virginia Beach.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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