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Park at Franklin

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28301 Franklin Rd, Southfield, MI 48034

7.9
Review score
141 reviews
Add review
7.9
Review score
141 reviews
5 star
31%
4 star
35%
3 star
17%
2 star
8%
1 star
9%
See all reviews
8.0
Review score
490 reviews
12 facilities
For pricing & availability:
(866) 374-4058
Park at Franklin
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Park at Franklin
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44 Floor plans available
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Linda N
-
Resident/client
4.0
This place has many pros
I like it I think it’s a good community. There are many pros here, and only one con that I can even see there are libraries and classes trips and Theatre the office has treated me kindly I like it my only con is the laundry room. They don’t have enough of them. They are too far away and th

About the facility
Park at Franklin

The Park at Franklin has proudly served the elderly of Metro Detroit since 1978. Over twenty years of experience have taught us that today's seniors want more choices and are leading a more active lifestyle than generations before. That's why we created a community filled with options. Park at Franklin, located in Southfield, Michigan, is a retirement community offering Independent Living, Assisted Living and Memory Care on an intimate senior campus. Park at Franklin is located just minutes from shopping, dining, entertainment and healthcare. In this small, but friendly atmosphere, we offer extraordinary cuisine, fun events, interesting classes and unsurpassed customized care. Choose from affordable studios to spacious two-bedroom apartments, wonderfully appointed with a kitchenette, living room and bathrooms. Residents of Park at Franklin enjoy services and amenities that support a carefree, fun-filled lifestyle. Our on-site amenities include an outdoor gardening area and gazebo, well-stocked library with computer center, creative arts studio, bistro lounge for cards, entertaining and more, cinema, wellness center as well as an elegant dining room with private dining available in addition to Sid’s Place, a quaint café serving delicious lunch options.

Senior living options offered

Independent Living

Pricing
for Park at Franklin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Park at Franklin

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Park at Franklin
Park at Franklin

28301 Franklin Rd, Southfield, MI 48034

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The Reserve at Red Run

30031 Dequindre Road, Madison Heights, MI 48071

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Brookdale Southfield
Brookdale Southfield

25800 West 11 Mile Road, Southfield, MI 48034

7.9
Review score
141 reviews
7.9
Review score
141 reviews
5 star
31%
4 star
35%
3 star
17%
2 star
8%
1 star
9%
10
Review score
24 reviews
10
Review score
24 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
10
Review score
48 reviews
10
Review score
48 reviews
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
79 reviews
9.3
Review score
79 reviews
5 star
50%
4 star
39%
3 star
6%
2 star
4%
1 star
1%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Amenities
at Park at Franklin

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Professional Chef
  • Vegetarian
  • Special Dining Programs
  • Meals Provided
  • Room Service
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Bath Tubs
  • Kitchenette
  • Wheelchair Accessible Showers
  • Full kitchen
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Barber Shop
  • Indoor Common Areas
  • Library
  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Fitness Center
  • Billiards Lounge
  • Game Room
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Cards / Pinochle Club
  • Wine Tasting
  • Water Aerobics
  • Stretching Classes
  • Book Club
  • Visiting Rabbi
  • Live Musical Performances
  • Gardening Club
  • Karaoke
  • Forever Fit
  • Pet-focused Programs
  • Tai Chi
  • Dances
  • Wii Bowling
  • Jewish Services
  • Holiday Parties
  • Quilting or Sewing Club
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Activities On-site
  • Bible Study Group
  • Trivia Games
  • Activities Off-site
  • Birthday Parties
  • Community Service Programs
  • Bridge Club
  • Educational Speakers / Life Long Learning
  • Community Service Organizations
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Cooking Club
  • Visiting Chaplain or Priest
  • Resident Band or Musicians
  • Live Well Programs
  • Walking Club
  • Other Religious Services
  • Light Therapy Programs
  • Happy Hour
  • Art Classes
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Cooking Classes
  • Catholic Services

Reviews

for Park at Franklin

7.9Review score141 reviews
7.9
Review score
141 reviews
5 star
31%
4 star
35%
3 star
17%
2 star
8%
1 star
9%
Write a review
A Place for Mom has scored Park at Franklin with 7.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Park at Franklin has 141 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.9
Care Services
3.7
Staff
3.8
Meals & Dining
3.1
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Park at Franklin with 7.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Park at Franklin has 141 reviews with an average "overall experience" of 3.6 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 141 reviews
Anonymous - Resident/client
Independent Living
August 5, 2024
3.0
Verified Review
Review for Park at Franklin
I wouldn't recommend this place to others. I'm in the process of looking for a new place. My additional comment is that I'm looking forward to moving.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Independent Living
June 7, 2024
4.0
Verified Review
Review for Park at Franklin
It's a very friendly place.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
April 30, 2024
1.0
Verified Review
Park at Franklin review
I wouldn't refer anyone there; they had a horrible bed bug infestation and it took them forever to get the right type of exterminators out to treat the problem! Also, during the coldest part/week of the winter; the heat was out for a full week and all they said to the residents was they can buy space heaters for their apartments, they did not compensate them in any way for these major issues!! They are the worse!!! Please don't refer any other seniors to that place!!!!
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Independent Living
March 15, 2024
1.0
Verified Review
Review for Park at Franklin
She was happy with the activities but this was not worth the cost and I would not recommend this place in a million years. It's not clean, trash in hallway and overflowing garbage in dumpsters all around the property, they have bed bugs in several units, staff is not friendly, she doesn't use care services and wouldn't use them if we had to.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Linda N - Resident/client
Independent Living
February 27, 2024
4.0
This place has many pros
I like it I think it’s a good community. There are many pros here, and only one con that I can even see there are libraries and classes trips and Theatre the office has treated me kindly I like it my only con is the laundry room. They don’t have enough of them. They are too far away and they are not working properly. I didn’t know that when I came had I known, I probably would’ve made a different decision because the laundry facilities was number one on my list of things I had to have in order to move somewhere. I would not have moved here. Had I known the laundry were so bad they are not enough of them and if you go to the B building. There’s not even one over there at all and only one in every area, only 2 in the whole building For everyone and they don’t work properly they take your money. It’s too bad because other than that it’s a great place. Had I known what the facilities was it would’ve been a dealbreaker. I really hope they correct that if they do it would be good.
Cleanliness
4
Friendliness
4
Staff
4
Activities
4
Value for Cost
4
AR - Family/friend
Independent Living
January 19, 2024
4.0
Verified Review
While Not Perfect, Overall a Nice Place to Live
The building residents are very friendly. There are some building connectivity issues with the internet. The buildings front office provides easy access to residents for food delivery, and other service providers during business hours. I liked the fact that the utilities are included although the thermostat just allows you to adjust the heat from high to low, to off. There is no temperature control for heat or A/C.. This is still a big savings. The location of building was central. The maintenance team has been very prompt in responding to concerns when the complaint is filed online.
Cleanliness
4
Friendliness
4
Staff
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Independent Living
November 2, 2023
3.0
Verified Review
Review for Park at Franklin
Needs more security, staff and better house keeping. We picked this community because of the cost, and it was close to me.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Resident/client
Independent Living
September 6, 2023
1.0
Verified Review
Review for Park at Franklin
The staff and the atmosphere were welcoming. The 1st floor was enticing. Nails & hairdresser in residence. Food services in-house with payment. I would tell a friend to do more research. Security is very important, and none is provided. These apartments are very pricey.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Park at Franklin
September 8, 2023
Hello. We are happy to hear that you enjoyed the staff, atmosphere, and amenities throughout the community. Our apartments are offered with options of what can be added on to make sure our residents only have what they would like to be included. We would love the opportunity to talk to you more to learn about your concerns and what we can do to help. Thank you!
Armisha D - Family/friend
Independent Living
August 25, 2023
5.0
Verified Review
The Best is Yet to Come!!!
The dinning Rooms at Park at Franklin were nice! Outstanding.
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Anonymous - Family/friend
Independent Living
May 9, 2023
4.0
Friendly supportive staff
When it comes to the meals and medication, they were often late due to the staffing shortages. The people in assisted care however respond to requests quickly for most of the time. Based on our experience so far we would recommend the Park at Franklin community to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
4
Rochelle - Family/friend
Independent Living
March 31, 2023
5.0
Verified Review
Staff, family, and community are an entire TEAM.
The staff was friendly and sincerely interested in the well-being of their residents. I appreciated how they worked together with the family as a team. The appearance and cleanliness of the building definitely captured my attention. It was very peaceful.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Independent Living
March 24, 2023
4.0
Verified Review
Pleasant Tour
We toured Park at Franklin and it was a good facility. The tour was very pleasant. The cleanliness of the facility was good. The friendliness was good, also.
Anonymous - Toured community
Independent Living
February 6, 2023
4.0
Verified Review
My tour of Park at Franklin
I toured this community and everything was good. Cleanliness and friendliness were good, also!
Sharon B - Family/friend
Independent Living
January 30, 2023
2.0
Don’t do it
They were very friendly when moving in . Once the lease was signed, never could get anyone to answer the phones. My loved one was in assisted living. Had to go to hospital. When she was returned there was no one there to let her in. She had to go back to the hospital. Until the next morning. I live out of town, and couldn’t bring her back. Once we weren’t happy had to jump through hoops to get out of the lease. Have to get something from doctors stating she can not be alone, which she was in assisted living which made no sense. Hopefully the new management team will do better
Cleanliness
1
Friendliness
3
Care Services
4
Staff
4
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Park at Franklin
February 2, 2023
Hello! My name is Duy and I am the Director of Marketing over Park at Franklin. I am part of the new management team that has taken over the property. I am sorry to hear about the challenges and lack of communication that you encountered. I am more than happy to speak to you more about this and see what we can do to make this right. If you reach out to our Central Office directly, they will connect you to me and I would be grateful to learn more about your experience so we can improve. Thank you.
Marge - Family/friend
Independent Living
January 27, 2023
5.0
Verified Review
Love this place!
Per all my ratings above, this is a great place. I visited four different places and just kept coming back to Park at Franklin. I I liked the brightness and friendliness of the community, and I liked the ease of them showing me things and answering questions. That was very impressive to me. The apartments are very roomy, with lots of storage. My loved one has four big closets, when most places had one, maybe two. You get a lot of bang for your buck - they offer a lot for the price. I would highly recommend them!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
December 2, 2022
4.0
Verified Review
Family Is Happy Here
This is really nice community. The staff and residents are nice and friendly.
Cleanliness
4
Friendliness
5
Staff
5
Activities
4
Value for Cost
4
Nicole - Family/friend
Memory Care
September 14, 2022
1.0
Roaches
Only the main building/entrance seems to be maintained. Other buildings/entrances lack the same maintenance and cleanliness, specifically building B. Once the sales team signed the lease, it was VERY difficult to get ahold of anyone for problems. I’ve noticed many of the reviews refer to “The Fountains.” Be aware there is a new management company with a seemingly different standard. We were making plans to move my family member out the same day we were moving in. She was only there for 2 weeks (in assisted living). Upon moving out, we noticed roaches. The staff seemed unsurprised when we mentioned it. The hall has new carpet and paint, but the conditions are still dirty.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
2
Value for Cost
3
Irene G - Family/friend
Independent Living
September 2, 2022
4.0
Verified Review
Happy with our choice
We went with Park at Franklin because of the convenient location and also the manager was very thorough in explaining everything to me and I appreciated that - it was not like she was trying to hide anything. I would recommend the facility to others looking.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
anonymous - Toured community
Independent Living
April 5, 2022
3.0
Verified Review
Tour experience
When we came for our tour they were in the middle of renovations so it was going to look very nice once they were all done. For us the apartments were too small and it was just not the right fit for what we were looking for.
Anonymous - Resident/client
Independent Living
March 23, 2022
4.0
Verified Review
If You're a Senior Citizen and You Want Want to Act Like A Senior Citizen Don't Come Here
This has been a good experience for me at Park at Franklin. The staff at the front office is really friendly to work with. There is movie day, popcorn day, trips to the store, exercises classes, live music, and more for activities for the residents to choose from. They even provide a calendar of activities to the residents. The apartment I have is good for me and there is even a terrace on some of the apartments. I don't care for the fact that the staff will just come into your apartment unannounced. There is new management so we will see if this will change.
Cleanliness
4
Friendliness
5
Staff
4
Activities
4
Value for Cost
3
Viewing 1-20 out of 141 reviews

Neighborhoods
around Park at Franklin

See what the neighborhood has to offer and what’s nearby:
Park at Franklin in google map

Frequently Asked Questions
about Park at Franklin

Park at Franklin offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Park at Franklin 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 353-2810 to reach a resident at Park at Franklin.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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