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1705 Skylyn Drive, Spartanburg, SC 29307
For more information about senior living options:
5 star
53%
4 star
16%
3 star
11%
2 star
7%
1 star
13%
8.7
Review score
10133 reviews
99 facilities
1111 Photos available
55 Floor plans available
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Chris
-
Child of resident/client
4.0
Pacifica/Skylyn Place Review
Overall, the staff is friendly and helpful. The facility is clean. The move in process was smooth. The communication is lacking, it's been hard to get in touch with the Director about questions that I've had. The food is good so far. I would recommend the facility, my dad seems to like it there.
About the facility Pacifica Senior Living Skylyn
At Pacifica Senior Living Skylyn, our comprehensive care campus offers top-notch independent living, assisted living, memory care, respite care, and skilled nursing. This approach creates a great environment for individuals and couples alike to enjoy without the worry of moving as care needs change.
Located in Spartanburg, South Carolina, our community creates a comforting, homey atmosphere with updated furnishings. Dark-wood accent tables and our stone-accented fireplace create a welcoming sense of establishment and luxury where your loved one can enjoy themselves in the hands of expert caregivers and the company of lasting friends.
Community Amenities and Services
Our dedicated staff is ready around the clock to provide your loved one with the individualized care they need at a moment’s notice. Some of the many services we can deliver include assistance with activities of daily living (ADLs), medication management, and more. For our memory care residents, our staff receives specialized training to provide optimal care for residents with Alzheimer’s and other forms of dementia. Housekeeping and laundry are taken care of by us, allowing your loved one to enjoy themselves in their new home.
Chef-prepared meals are served fresh in our restaurant-style dining room. Our internationally-inspired dishes can be tailored to fit...
Read more
Senior living options offered
Assisted Living
Independent Living
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Amenities at Pacifica Senior Living Skylyn
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Guest Meals
- Pureed Meals
- Restaurant Style Dining
- No Sugar
- Professional Chef
- Vegetarian
- Meals Provided
- Low / No Sodium
- Room Service
- Special Dining Programs
Room Amenities
- Bath Tubs
- Garden View
- Handicap Accessible
- Ground Floor Units
- Private patio, deck, or balcony
- Wi-Fi/high-speed internet
- Full kitchen
- Wheelchair Accessible Showers
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Central Fireplace
- TV Lounge
- Outdoor Common Areas
- Barber Shop
- Beauty Salon
- Library
- Outside Patio
- Indoor Common Areas
- Meeting Room
Recreational areas
- Fitness Center
- Arts and Crafts Center
- Billiards Lounge
- Piano or Organ
- Game Room
Services
- Grocery Shopping and Errands
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Live Well Programs
- Birthday Parties
- Art Classes
- Educational Speakers / Life Long Learning
- Live Musical Performances
- Bridge Club
- Protestant Services
- Activities On-site
- Karaoke
- Christian Services
- Book Club
- Intergenerational Programs
- Pet-focused Programs
- Stretching Classes
- Holiday Parties
- Catholic Services
- Bible Study Group
- Reminiscence Programs
- Wine Tasting
- Visiting Chaplain or Priest
- Community Service Programs
- Live Dance or Theater Performances
- Happy Hour
- Trivia Games
- Dances
- Devotional Activities Offsite
- Other Religious Services
- Forever Fit
- Gardening Club
- Brain fitness / Dakim
- Day Trips and Outings
- Sensory-based Programs
- Cooking Classes
- Devotional Activities On-Site
- BBQs or Picnics
- Activities Off-site
Compare
Pacifica Senior Living Skylyn
1705 Skylyn Drive, Spartanburg, SC 29307
TerraBella Spartanburg
104 Dillon Dr, Spartanburg, SC 29307
Wesley Court
916 Wesley Court, Boiling Springs, SC 29316
Eden Terrace of Spartanburg
2780 E Main St, Spartanburg, SC 29307
7.0
Review score
151 reviews
7.0
Review score
151 reviews
5 star
53%
4 star
16%
3 star
11%
2 star
7%
1 star
13%
9.2
Review score
55 reviews
9.2
Review score
55 reviews
5 star
65%
4 star
20%
3 star
11%
2 star
4%
1 star
0%
9.2
Review score
12 reviews
9.2
Review score
12 reviews
5 star
58%
4 star
25%
3 star
17%
2 star
0%
1 star
0%
8.0
Review score
10 reviews
8.0
Review score
10 reviews
5 star
60%
4 star
20%
3 star
10%
2 star
10%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Pacifica Senior Living Skylyn
Write a review
A Place for Mom has scored Pacifica Senior Living Skylyn with 7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Pacifica Senior Living Skylyn has 151 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
3.2
Meals & Dining
2.9
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Pacifica Senior Living Skylyn with 7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Pacifica Senior Living Skylyn has 151 reviews with an average "overall experience" of 3.9 out of 5.
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1-20 of 151 reviews
Brian - Family/friend
Independent Living
December 5, 2024
Pacifica Skylyn was a great experience. Nice facility. Great staff. Highly recommend
Great experience. Nice facility. Great staff. Highly recommend.
Anonymous - Family/friend
Assisted Living
October 21, 2024
Worst experience of my life.
I was lied to about cost from day one. Care by staff and protection from hostile patients was non existent. Was forced to pay charges that I did not owe and charged late fees at $[removed] month when I had paid early every month. Proof was given by me. Was forced to pay or they would throw him out. Derogatory comments kept him from being placed in a VA facility due to a statement that he made as a dementia patient. All new directors came in and refused to refund me. Home office as well never returned my calls. Never. Ever !!!!
Theresa - Family/friend
Assisted Living
May 22, 2024
Not recommended
The truth is that shortly after moving in, there was a change in ownership. All that we expected was taken away. The independent living with services became 'family' living. I'm not sure if they even received a license for the new operation. They have yet to refund money paid for the services not provided. We have had to secure our own medical transportation, food, and housekeeping. The facility is in desperate need of repair. Broken pipes, failing ac, and heating systems are ongoing. The kitchen is now also closed for the assisted living residents. The cleanliness leaves a LOT to be desired. Unfortunately, my dad, at 93, is not willing to move again. Therefore, we are doing our best to keep him safe and cared for while maintaining his desire for independence. I would never recommend Pacifica to anyone. I hold hope that at some point, my dad will agree to move with us or to a facility with a higher level of care and concern for their residents. That said, the current property manager for family living is doing the best that she can with the limited cooperation she gets from the parent company. The most recent maintenance man just quit because he couldn't get the funds to make basic repairs.
Response from Pacifica Senior Living Skylyn
August 12, 2024
We apologize that our transition from a senior living community placed your family, specifically your dad into a quandary since he was unwilling to move at the time. We hope that your situation has improved by now. If not, please reach out and we will see what we can do to help.
Terry - Family/friend
Assisted Living
May 20, 2024
Go anywhere else!
There was a room next to my dad's apartment that had the door sealed and an official condemned notice on it.
They serve 2 meals a day (no breakfast) and the menu was never what they served.
They sued me when dad moved - we were charged wrong 4 times and got it corrected. Then the corporate office said we owed it still. I couldn't get any documentation from the Pacifica because the women who had handled that were no longer there. Three of them successfully sued the corporation for wrongful dismissal.
I know two families who are suing because of lack of care and overcharging. The residents aren't happy and quickly tell you they feel trapped by income.
And the doctor running skilled nursing was so incompetent my father was rushed to the ER not 3 hours after the doctor saw him and said everything was great!! Dad was in ICU for several weeks.
It looks shabby. There are ceiling tiles that fell in from water damage that never got fixed. One of the elevators was out of service the entire time dad was there.
They cannot keep cna's or nurses.
They told us we had to use their prescription service. Dad's meds were so messed up. He had so many left over he'd never been given. It took me going to his doctors to straighten out what their NP had done.
And the women in charge of his medicine didn't give it to him half the time. I had to go over twice a day to make sure he got at least that correct.
I never took legal action against Pacifica because their lawyer was clear that if I did, they'd bring other charges against me and my father.
He was so depressed there his health declined further. Now, he's doing great!
Response from Pacifica Senior Living Skylyn
August 12, 2024
We do read all the reviews and know that this is a difficult situation for us to respond to. We can only say that we are glad that your dad is now doing great and hope that you and your family are in a good place.
Jeannie N - Family/friend
Assisted Living
April 4, 2024
Great. But not
Initially everything and everyone at the facility was wonderful. I only encountered ONE employee that was anything other than pleasant and super helpful. The ability to reach out to someone and get a VERY quick response was comforting.
There were some issues with sorting out mom’s meds that eventually fixed.
I would like to think that my biggest issue was something out of the hands of the local facility. Approximately one month after mom moved in, the residents were informed that the entire facility was closing down. It’s been a big challenge getting mom settled and adjusted to her new normal…and now we have to start over.
Response from Pacifica Senior Living Skylyn
April 25, 2024
We are truly sorry to have disappointed you. This move was not something that was anticipated at the community level, so we could not have done anything different. We hope that you have found a good alternative for your mom.
Family member - Family/friend
Assisted Living
February 29, 2024
Unsafe
Safety factors were hardly there or non existent. No office phone that worked, no emergency pulls that were activated, no doors that were locked
Staff would come and take food from residents and silverware
Residents were required to bringtheir own cups and silverware to the dinners.
All activities were found far away from the assisted living area, making it almost impossible to join any activity
There were zero paperwork on when residents were bathed, checked on, or given meds
It was just awful. Dirty, unsafe, and zer o communication from management or staff.
Response from Pacifica Senior Living Skylyn
March 19, 2024
We vigorously disagree with this assessment of our community. That said, we will no longer be accepting applications for Assisted Living residents.
Chris - Family/friend
Independent Living
February 2, 2024
Pacifica/Skylyn Place Review
Overall, the staff is friendly and helpful. The facility is clean. The move in process was smooth. The communication is lacking, it's been hard to get in touch with the Director about questions that I've had. The food is good so far. I would recommend the facility, my dad seems to like it there.
Response from Pacifica Senior Living Skylyn
August 12, 2024
Thank you for sharing your feedback. We’re glad to hear that you and your dad have had a positive experience with our staff, cleanliness, and the move-in process.
Anonymous - Family/friend
Assisted Living
October 26, 2023
Review for Pacifica Senior Living Skylyn
The people seem very kind but communication is difficult. There doesn't seem to be a direct line to the nurse's station and if you call after hours it's very difficult to check in on your loved one. Also there was also miscommunication between the sales and finance departments that ended up costing me extra money and extra stress. But my mother seems happy there.
Response from Pacifica Senior Living Skylyn
October 30, 2023
Thank you for your positive comments and that your mom is happy in the community. We read all comments and when appropriate use them as teachable moments.
Robin Z - Toured community
Assisted Living
August 22, 2023
tour for mom
very comfortable atmosphere, good room service person I met with was very knowledgeable and kind.
Response from Pacifica Senior Living Skylyn
August 23, 2023
Hi Robin Z, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Anonymous - Resident/client
Independent Living
August 21, 2023
Great therapy!
I am having to work hard, but I am having fun! I have made great progress in a short time. The staff here is wonderful and extremely knowledgeable. A+
Response from Pacifica Senior Living Skylyn
August 21, 2023
Thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Skylyn!
Anonymous - Resident/client
Independent Living
August 9, 2023
resident
Experience is wonderful The therapist care very much and give us great workouts. We are given home exercises to do outside of session
Response from Pacifica Senior Living Skylyn
October 5, 2023
We’re so happy to hear you’ve had a great experience at Pacifica Senior Living Skylyn. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Anonymous - Family/friend
Assisted Living
July 10, 2023
Hell on Earth
Horrible. No words can describe the pathetic condition my mother had to endure. She was transferred to the assisted living section of the building where there is no one trained! They pay the lowest wage and get basically younwg people ho have no experience, desire or training to deal with the elderly. Her room was constantly dirty unless I cleaned it or finally we had to hire an outside organization, the food was ready whenever anyone felt like cooking. People sat in the dining room at the proper time and perhaps it would be brought to table before 7! There is nothing good I can say about this place. The management last year is under subpoena and people are moving out that can. Do NOT allow your loved ones to live here.
Response from Pacifica Senior Living Skylyn
July 24, 2023
We appreciate hearing actual concerns but feel that your comments may be misplaced here. We have made significant improvements with the building renovations that are almost complete that improved resident safety and customer service are the priorities. A new management team is leading this positive change -- so please contact our executive director to discuss your concerns directly.
Anonymous - Family/friend
Independent Living
July 7, 2023
NOT Recommended!
I would rate them a ZERO if I could. I would tell others looking into Pacifica Senior Living Skylyn for their loved ones, don't do it! Look elsewhere! There is a reason it is cheaper...sometimes you don't even get what you pay for! They need to invest in the facility instead of raking out profits to the detriment of the residents.
Response from Pacifica Senior Living Skylyn
July 25, 2023
We appreciate hearing actual concerns but we feel that your comments are misplaced here. We have made significant improvements. With the renovations being nearly complete, safety and customer service are our priorities. We have an improved management team leading positive changes on a daily basis. Communication has been a focus and we appreciate our staff for spearheading this objective.
Avanell S - Resident/client
Independent Living
May 20, 2023
I love it here
I like my room and the management and maintenance are wonderful. My room is large and has a large shower. The new management team are doing amazing and I really like the dining room. The food could be better sometimes it is good and sometimes it is ok. We have good cooks. Just the food sometimes is meh
Response from Pacifica Senior Living Skylyn
May 25, 2023
Avanell S, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living. We appreciate your feedback and will take your concerns into consideration. We are thankful that you took the time to leave us this positive review!
Anonymous - Family/friend
Assisted Living
May 9, 2023
Nothing that was promised
There is zero communication.
There seems to be a lack of safety being a priority.
Lack of daily items. ie- silverware and cups.
The phone and internet system hardly worlds.
And the list goes on...
I would not recommend Pacifica Senior Living Skylyn to others, it was a very disappointing experience.
Response from Pacifica Senior Living Skylyn
May 26, 2023
Due to HIPPA rules (Health Insurance Portability and Accountability Act) we are restricted on commenting regarding a former resident’s care. That said, we take the word “care” seriously, and have taken numerous steps to ensure the safety and security of our residents. Please do not hesitate to reach out to us to discuss how we have implemented precautions under the new management of Pacifica Senior Living.
anonymous - Toured community
Memory Care
March 2, 2023
Tour experience
I toured with Pacifica Senior Living Skylyn and did not get a great feeling from the experience. I had also heard some negative reviews about this facility, so that is why we did not go with them.
Response from Pacifica Senior Living Skylyn
May 26, 2023
We are disappointed that you chose to select another senior living community for your loved one. Though we love to hear about what we are doing well, we also know that constructive criticism offers us an opportunity to improve. You will be happy to know that we are currently renovating our community along with a myriad of improvements.
Anonymous - Family/friend
Assisted Living
February 1, 2023
First Impression of Pacifica
They are doing the best that they can. They have new carpet and new flooring. They have been able to provide meals, and trips to the doctor. My loved one is happy with the food. It's a good value for the money. They can improve on the communication between administration and the clients. Something they have done well, is they have provided medical needs in a timely fashion.
Response from Pacifica Senior Living Skylyn
May 19, 2023
Thank you for acknowledging your satisfaction with the care that we are providing for your loved one. We love hearing when we do things right and appreciate knowing those areas in which we can improve. Constructive feedback is always welcome.
Jenny - Family/friend
Assisted Living
January 26, 2023
Don't do it
My sister-in-law put my father-in-law into Pacifica and I sprung him six days later and brought him to my house. In just six days he missed at least three meals that I know about because no one would help him to the dining room. He uses a walker but the dining room was so far away he knew he could not make it that far. They told him "they didn't do that" when he asked. On his second day he pressed the call button for four hours and no one responded. On his third day he fell and spent three hours in the floor yelling for help. He finally crawled on his hands and knees to his door and got it open just wide enough that the resident across the hall heard him yelling and summoned help. He scraped the skin off his forearm and it took three months to heal after I brought him home. They told him they had church services every Sunday that he looked forward to, but they lied. They have a beautiful unused chapel. They don't answer the phone and don't return calls. It was a nightmare.
Response from Pacifica Senior Living Skylyn
June 27, 2023
Due to HIPPA rules (Health Insurance Portability and Accountability Act) we are restricted on commenting regarding a former resident’s care. That said, we take the word “care” seriously, and have taken numerous steps to ensure the safety and security of our residents. Please do not hesitated to reach out to us to discuss how we have implemented precautions under the new management of Pacifica Senior Living.
Brian - Family/friend
Assisted Living
December 7, 2022
Pacifica Skylyn
It's clean, friendly and not too costly. My loved one felt safe and I felt good about them being there. The community at Pacifica was great and the staff was caring. The only thing I would recommend for improvement would be their receptionists getting messages to the people in charge better. Sometimes there would be no response to my inquiries for a week or two until I reached out again. Besides that, it was great. Also, A Place for Mom is awesome as well. You all really helped me with my my loved one when I needed it. Thank you!
Response from Pacifica Senior Living Skylyn
December 8, 2022
Thank you for your 5 star review!
anonymous - Family/friend
Assisted Living
November 15, 2022
Our experience so far
There are some very caring and compassionate staff that work here. The other residents are very inclusive and friendly as well. The PT staff comes to her and they were all very experienced and helpful. There is a physicians assistant who sees my mother and she is qualified and professional. My loved one has a beautiful and spacious room, it feels like a little apartment which is a big plus.
They have just hired a new activities director and I have seen some improvement just within the time she has been there. The calendar shows some great activities as well.
The only downfall has been the fact that administrative staff have not been responsive to us when we have asked questions, no one ever gets back to us. They are having a dinner to introduce the administrative staff which I think is a great idea, hopefully we will get response to some questions we have had there.
Response from Pacifica Senior Living Skylyn
December 8, 2022
Thank you for sharing your experience, we are disappointed to see your three stars as we strive for five star positive reviews. We would like to speak with you at length to find ways to raise your three stars to five stars. Would you please reach out to our Executive Director at your earliest convenience? Thank you, we look forward to speaking with you.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.
Frequently Asked Questions about Pacifica Senior Living Skylyn
Pacifica Senior Living Skylyn offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Pacifica Senior Living Skylyn 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (864) 582-6838 to reach a resident at Pacifica Senior Living Skylyn.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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