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9108 Reames Rd, Charlotte, NC 28216
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Anonymous
-
Spouse or partner of resident/client
5.0
Northlake House review
Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach.
They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement.
It is not perfect, but it is very good. Administrators are receptive.
About the facility Northlake House
Northlake House in Charlotte, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
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Amenities at Northlake House
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
- Memory Care
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- No Sugar
- Professional Chef
- Guest Meals
- Meals Provided
- Restaurant Style Dining
Room Amenities
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Complimentary Transportation
Common areas
- Indoor Common Areas
- Barber Shop
- TV Lounge
- Outdoor Common Areas
- Central Fireplace
- Main Street Shops
- Indoor Atrium
- Outside Patio
- Beauty Salon
Recreational areas
- Movie or Theater Room
- Fitness Center
Services
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
Activities
- Pet-focused Programs
- Live Dance or Theater Performances
- Live Musical Performances
- Trivia Games
- Gardening Club
- Stretching Classes
- Cooking Classes
- Activities Off-site
- Birthday Parties
- Art Classes
- Devotional Activities Offsite
- Activities On-site
- Light Therapy Programs
- Holiday Parties
Compare
Northlake House
9108 Reames Rd, Charlotte, NC 28216
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Summit Place of South Park
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8.0
Review score
9 reviews
8.0
Review score
9 reviews
5 star
78%
4 star
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3 star
0%
2 star
0%
1 star
0%
9.6
Review score
75 reviews
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Review score
75 reviews
5 star
45%
4 star
31%
3 star
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2 star
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1 star
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9.5
Review score
74 reviews
9.5
Review score
74 reviews
5 star
60%
4 star
30%
3 star
8%
2 star
1%
1 star
1%
9.1
Review score
56 reviews
9.1
Review score
56 reviews
5 star
47%
4 star
27%
3 star
4%
2 star
11%
1 star
11%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Northlake House
Write a review
A Place for Mom has scored Northlake House with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northlake House has 9 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
5.0
Meals & Dining
4.5
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored Northlake House with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northlake House has 9 reviews with an average "overall experience" of 4.7 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Anonymous - Family/friend
Memory Care
June 20, 2024
Northlake House review
Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach.
They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement.
It is not perfect, but it is very good. Administrators are receptive.
KV - Family/friend
Memory Care
September 21, 2022
Come Visit If You Don't Believe Me
Northlake House's staff has been amazing. My loved one feels very happy here. I see my loved one enjoying the activities. Each resident has their own room and bathroom. This allows the resident's to feel independent. This is a beautiful and clean community. The residents are able to roam the hallways and feel comfortable doing as they wish, as long as they are not harming anyone else. My loved one loves it here.
I would recommend the community to others for their loved ones.
Some of the activities the community offers includes: outings, games, arts and crafts, and more for the residents to participate in.
Dawn Wilson - Family/friend
Memory Care
September 24, 2020
Mom feels at home
My mother has dementia and NorthLake House has been very good to her. She gets good care and seems to feel "at home" there.
Anonymous - Toured community
Memory Care
September 7, 2017
Would have been one of our 1st choices
I was very impressed with this community and it would have been one of my first choices for my mom's care. The staff did a great job showing me around and answering my questions as well. Unfortunately, they were not able to address some of my mom's specialized medical needs.
Anonymous - Family/friend
Memory Care
August 15, 2017
Some Medication Issues, But Overall A Nice Community
My parents are doing pretty well with their move to this community. It has been rough adjustment process, but I do feel they are in good hands. The only thing I would recommend is that you continue to use the pharmacy you are originally with. We have had some issues with medication management. Other than that issue everything else is fine. The community looks beautiful, and the staff is awesome. I would recommend this community, but just keep our own pharmacy.
Anonymous - Family/friend
Memory Care
July 10, 2017
Mom's Care
We like this community for good care. The staff is outstanding and caring. We like the menu and it is very good. The community is clean and always maintained. We like that the chef is caring and nice to the residents. We like knowing that she is active with the residents with activities. We would highly recommend this community for the great care and value for other
Anonymous - Toured community
Memory Care
July 9, 2017
Very good care!!
My father is no longer at Northlake, but we had a good experience with them. We were not used to the Alzheimer and dementia unit, and it was a little difficult for my father because at the time, he was fine so he was overwhelmed with other patients behavior. It was nothing against the place or the staff. They were all kind and professional and the people in the front office were great. They all did everything they could to keep my father comfortable. It is a good place, the facility was just excellent. They were taking care of medications and ordered him what he needed.
Anonymous - Family/friend
Memory Care
May 31, 2017
Care and Comfort for mom
This is a nice community for care. We were happy with the staff and care takers. My mom was happy there and she seemed to like the meals. They offer my mom activities that she did participate. I would recommend this community for the good care and the value to other families.
Marcelo - Family/friend
Memory Care
March 24, 2017
Memory care for Mom
Very happy with the Northlake House. The staff is dedicated and professional in all respects. We feel strongly that mom is being cared for 24/7. It's a great feeling to know she is safe.
Viewing 1-9 out of 9 reviews
Neighborhoods around Northlake House
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Frequently Asked Questions about Northlake House
Northlake House offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Northlake House 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (980) 859-6000 to reach a resident at Northlake House.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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