Legend of Lancaster

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Legend of Lancaster

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The staff are great - very friendly and kind. The size of her apartment is perfect. The fact that it is one floor is wonderful.\n\nThey could improve the food. I've had meals with her and the food is really bad. It is overcooked. Proteins are dried out and leather hard. Vegetables are cooked to the point of being mush. Most plates are returned to the kitchen with a lots of food on them. They need to make this area better.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very nice facility with pleasant and helpful staff","reviewContent":"My husband is there many days a week to visit with his dad and said he is very pleased overall with the facility and staff. The only complaint I'm aware of that they've had some issues with is regular cleaning (housekeeping) of his dad's room and bathroom. They've addressed that with the director and seems to have improved. ","reviewerDisplayName":"B A","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Absolutely Recommended ","reviewContent":"I would definitely recommend Legend of Lancaster to others. They can handle many situations that are normally handled only by a nursing home. Hospitals and rehabs constantly said an assisted living wouldn't accept my mom, but Legend of Lancaster did and in my opinion did very well. All of the staff were friendly. I feel the long term staff went out of their way to make my mom comfortable. Unfortunately, they were experiencing a fairly high turnover at the end. The food was really very good. I ate many meals there and they were very good. Housekeeping was above average. The bathrooms in the rooms could have been cleaned more frequently, but were at least average. The move in process was very easy, and they were willing to supply most furniture including a tv at no additional cost. Communication was above average. They called day and night when necessary. The one improvement I would suggest is more staffing. They would frequently put a large number of residents in the TV room with no one to supervise them. That seems to be when arguments or falls were a little more common. They also partner with a very capable physical therapy group that did wonders for my mom. I would absolutely recommend Legends of Lancaster. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Facility, Would Recommend","reviewContent":"Everyone is friendly and makes my mom feel at home. I know that someone is there for her at all times. I hope I can keep her there meaning that I can continue to pay the monthly fee.\nThe location to where I live is really not that far but there is lots of traffic. I have to schedule my visits according to avoid the busy times of the day. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Lancaster Personal Care","reviewContent":"Overall happy with the care my mom has received so far. Frustrations around the continued turn over of the cleaning staff & having to ask for her apartment to be cleaned. The food is bad - proteins & veggies are over cooked. Laundry used to be good, but new process is lacking.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Legend of Lancaster","reviewContent":"We are glad we picked Legend of Lancaster for my Dad's care. We only had a few months to evaluate Legend so some of our concerns may have been related to developing our relationship and expectations with key Staff members. Overall, my sister , brother and I would recommend Legend of Lancaster. Our Dad enjoyed being there. They allowed up to have a couple PSU tailgates in their theater and we invited staff and residents. Overall a nice place and people, but like most places suffering from staffing shortages. Their online financial payment system is really poor. ","reviewerDisplayName":"Sam","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"The staff are very friendly and helpful. There does seem to be issues with staffing and turnover. \nWhich in turn greatly impacts housekeeping and laundry services.\nThe billing department never responds to billing questions and concerns. Since September I have asked for an explanation of unknown charges every month and have never had a response.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very helpful in finding what we needed for my folks.","reviewContent":"A Place for Mom did all the research and presented what was available for our needs. They also helped schedule the visits. The thought of trying to do this with all available locations would have been difficult.","reviewerDisplayName":"Ron ","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Our families experience ","reviewContent":"We had some concerns in the beginning about our loved one being kept clean and tidy, so once we brought up these concerns to their attention every time we call or our family goes to visit she is kept clean so we are glad they are following through with that. \n\n","reviewerDisplayName":"Maria ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Legend Senior Living","slug":"legend-senior-living-5895","averageReviewScoreDisplay":9.1,"communityCount":58,"reviewCount":3123}},"communityName":"Legend of Lancaster","leadgenCompleted":false}

1395595

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31 Millersville Road, Lancaster, PA 17603

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17603

Lancaster

PA

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2024

<p>This elegant senior living community features cozy homestyle architecture in a quiet residential area. Lancaster County, Pennsylvania, is a lovely setting that offers classic historical cityscapes and wonderful open spaces, with Amish country to the south. The home has convenient access to shopping, dining, and medical centers, with plenty of other amenities all on site.</p> <p>Community members have many spacious and inviting pet-friendly apartments to choose from, with private baths, walk-in showers, and convenient kitchenettes in the assisted living apartments. Each resident is offered a personalized care plan so that their needs and preferences are prioritized at all times. The community’s compassionate care staff are available to offer support with activities of daily living and a range of other personal support. The home also offers a professional memory support care unit for residents in need of cognitive support.</p> <p>Community members can receive on-demand support from the home’s Personal Wellness Suite, or visit the spa for a relaxing whirlpool bath. The home features a movie theater for immersive screenings, a front porch and an enclosed courtyard for taking in the Pennsylvania sun, an elegant dining room, a post office, and a sophisticated library for relaxing over a book or a jigsaw puzzle.</p> <h3>State Licensing Information</h3> <p>To explore the licensing information and compliance histories of senior living communities in the state of Pennsylvania, visit the <a href="https://www.humanservices.state.pa.us/HUMAN_SERVICE_PROVIDER_DIRECTORY/">Pennsylvania&nbsp;Human Services Provider Directory</a>.</p> <h3>Related links:</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/memory-care-staff-training">Memory Care Classes: How to Become a Memory Care Specialist</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/cost-of-assisted-living">A Guide to Assisted Living Costs</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/grooming-and-hygiene">Grooming and Hygiene Guide for Elderly</a></p>

<p>This elegant senior living community features cozy homestyle architecture in a quiet residential area. Lancaster County, Pennsylvania, is a lovely setting that offers classic historical cityscapes and wonderful open spaces, with Amish country to the south. The home has convenient access to shopping, dining, and medical centers, with plenty of other amenities all on site.</p> <p>Community members have many spacious and inviting pet-friendly apartments to choose from, with private baths, walk-in showers, and convenient kitchenettes in the assisted living apartments. Each resident is offered a personalized care plan so that their needs and preferences are prioritized at all times. The community’s compassionate care staff are available to offer support with activities of daily living and a range of other personal support. The home also offers a professional memory support care unit for residents in need of cognitive support.</p> <p>Community members can receive on-demand support from the home’s Personal Wellness Suite, or visit the spa for a relaxing whirlpool bath. The home features a movie theater for immersive screenings, a front porch and an enclosed courtyard for taking in the Pennsylvania sun, an elegant dining room, a post office, and a sophisticated library for relaxing over a book or a jigsaw puzzle.</p> <h3>State Licensing...</h3>

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