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760 McHenry Rd, Wheeling, IL 60090
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Anonymous
-
Friend of resident/client
4.0
Our experience
The people from the director to the staff are wonderful- you get the feeling money is an issue- things could be nicer/ better maintained but the needs, people and food are nice enough. For accuracy the improvements are in the physical plant - I really think the humanity/food aspect was very good
About the facility Harbor House - Memory Care
Harbor House in Wheeling, IL, is dedicated to serving individuals with Alzheimer's disease and related disorders. It is our mission to provide a residence in the least-restrictive, safe environment that affords a quality of care beyond all industry standards. It is our philosophy to show respect for the dignity of the individual resident in all areas of physical, psychosocial, spiritual, and emotional life by providing choice and promoting high self-esteem through purposeful activities and a supportive, loving environment. It is our intent to provide a housing option which allows individuals with dementia to remain in a residential environment as long as their abilities allow.
We appeal to the needs of persons experiencing memory loss, impairment of functional abilities and other cognitive skills by responding with life-enriching programs and environmental adaptations. Our programming creates opportunities for pleasurable life experiences, which engage residents of all ability levels. It is our ongoing challenge to promote residents' independence while upholding our primary responsibility of resident safety. Our residents can feel the warmth of home and experience individualized attention in this 'Safe Harbor.'
Senior living options offered
Memory Care
Pricing for Harbor House - Memory Care
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Harbor House - Memory Care
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Compare
Harbor House - Memory Care
760 McHenry Rd, Wheeling, IL 60090
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7.9
Review score
33 reviews
7.9
Review score
33 reviews
5 star
55%
4 star
36%
3 star
3%
2 star
3%
1 star
3%
10
Review score
105 reviews
10
Review score
105 reviews
5 star
75%
4 star
18%
3 star
5%
2 star
1%
1 star
1%
9.9
Review score
138 reviews
9.9
Review score
138 reviews
5 star
77%
4 star
17%
3 star
4%
2 star
1%
1 star
1%
9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
59%
4 star
31%
3 star
9%
2 star
1%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Amenities at Harbor House - Memory Care
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Memory Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Vegetarian
Room Amenities
- Respite or Short Term Stays Offered
- Ground Floor Units
- Handicap Accessible
- Wi-Fi/high-speed internet
- Bath Tubs
- Wheelchair Accessible Showers
- Air Conditioned
Community Amenities
Transportation & parking
- Complimentary Transportation
- Transportation at Cost
Pets
- Cats Allowed
- Pet Care Available
- Dogs Allowed
Common areas
- Private Bath
- Outside Patio
- Indoor Common Areas
- Central Fireplace
- Outdoor Common Areas
- TV Lounge
Recreational areas
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Polish
- Spanish
Activities
- Montessori Programs
- Birthday Parties
- Pet-focused Programs
- Reminiscence Programs
- Art Classes
- Devotional Activities Offsite
- Activities Off-site
- Gardening Club
- Trivia Games
- Live Musical Performances
- Activities On-site
- Sensory-based Programs
- Holiday Parties
- Devotional Activities On-Site
Reviews
for Harbor House - Memory Care
Write a review
A Place for Mom has scored Harbor House - Memory Care with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Harbor House - Memory Care has 33 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.4
A Place for Mom has scored Harbor House - Memory Care with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Harbor House - Memory Care has 33 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
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1-20 of 33 reviews
Anonymous - Family/friend
Memory Care
September 5, 2024
Our experience
The people from the director to the staff are wonderful- you get the feeling money is an issue- things could be nicer/ better maintained but the needs, people and food are nice enough. For accuracy the improvements are in the physical plant - I really think the humanity/food aspect was very good
Anonymous - Family/friend
Memory Care
November 7, 2023
a caring community
The staff is caring and gentle and create a feeling of family. Yes, I would recommend this community to others. If like me they prioritize people above the artificialities of housecleaning and décor- but then I have a very messy child's play kitchen in my cluttered living room, unlike the many people who want the fancy hotel lobby idea of perfection for themselves and their loved ones which I don't begrudge ( we all have our ego fulfillment needs), so Harbor House is not for everyone but it is fine by me - a kind, easy, accepting family atmosphere.
Belinda - Family/friend
Memory Care
February 6, 2023
Would recommend this facility with friendly staff and personalized care.
The staff and nurses are very caring and friendly. They have activities daily. They try to engage the residents in conversation or movement to music. The aides help get them moving so they aren't sitting or sleeping all day.
Rosemary B - Family/friend
Memory Care
May 6, 2022
Just what we wanted for our dad
My dad is currently residing at Harbor House.
He has been in several different facilities over the past 2 years and this facility is by far the best. Staff and Administration ([name removed]) are friendly and caring and the facility is clean and homey. It is not at all an institutional looking environment. The resident and staff ratio is MUCH better than most facilities and the size of the facility is smaller than most, which I believe allows for better care for your loved one. We are very happy and relieved my dad is in this facility.
anonymous - Toured community
Memory Care
April 13, 2022
Tour experience
Harbor House was just not our style. To us it felt more like a boarding house rather than a managed care facility.
Gerry S - Family/friend
Memory Care
December 14, 2021
Experience - sapienza
Brother stayed as a transition between hospitalization and returning to independent living. for a short period (2 weeks). Experience was limited to a single visit and informal comments by brother. many answers below I am not in position to evaluate. Als, billing was not handled by me.
proudest_mama - Resident/client
Memory Care
February 12, 2021
run away!
The food there is terrible and there are zero activities. The staff is decent enough but they are overworked & underpaid. In the short time I resided there they went through four directors, 4 or 5 activity directors, 3 maintenance men, and lots of caregivers. The administration is behind it and I want to make it perfectly clear that it's not the staff. The staff do what they can with limited resources, and yet they're not appreciated for all they do. They claim to have nursing care 24/7 but there is NO NURSE between the hours of 9:00 p.m. and 7:00 a.m. The nurse is only "on call" then. There is also only one CNA on staff between 11:00 p.m. and 7:00 a.m. and too many times they fall asleep & do not answer their call light. You can go weeks asking to see a doctor or a psychiatrist before you finally see one. Run, do not walk away, from this facility. Don't believe the administration. They lie to cover up another lie. The residents who can voice their concerns have all left.
Anonymous - Family/friend
Memory Care
October 17, 2017
Review of Harbor House - Wheeling, IL
I appreciate the small group setting which provides for more personalized. hands-on care and provides a community for both residents and their family- you know the people there and they know you. Very supportive to the patient and those who love them.
Anonymous - Toured community
Memory Care
August 30, 2017
Good care and options
I was happy with this tour. We like the staff who were friendly and able to answer the questions we had on the care that is offered. The community is clean and the menu was appealing of healthy meals that are offered. they would have been a good place for care for a loved one. Families should tour this nice community for their loved one and know that cost of care.
Anonymous - Family/friend
Memory Care
August 25, 2017
Excellent care
The care at this community was excellent. The staff are very caring. The community offer good assistance on her special diet needs. We like the cleanliness and the atmosphere that we felt would be helpful. They do have activities that are offered. We have recommended this community for the care of a loved one needing great care for a good value.
Carol Pedot - Family/friend
Memory Care
May 12, 2017
Harbor House provides best care
Harbor House is a wonderful home for those loved ones needing more care than can be provided by family. Our mother was at Harbor House for 16 months. She became a part of the family and received the most compassionate care. The staff is dedicated, thoughtful and loving. We feel very fortunate to have found Harbor House. It was a very good choice for us and our mother.
Anonymous - Toured community
Memory Care
March 25, 2017
A good tour!
Our tour of the Harbor House went very well. The facility was clean and well maintained. The tour guide was knowledgeable and friendly. It was a good tour and thy answered all of my questions as well as give me good information.
Anonymous - Toured community
Memory Care
March 20, 2017
Knowledgeable tour guide!
While touring the Harbor House, I thought it was a very nice place. The community was clean and had a nice appearance. The person who took me around had a good presentation of what they had to offer. It was a good experience.
Anonymous - Family/friend
Memory Care
February 10, 2017
My Father is Well at This Community
So far everything is working out pretty well for my father with his move to this community. It is a good community, and I know he is being provided with good care. The staff is pretty good, they have been attentive, and helpful. I'am satisfied with all they have done for us.
Susie - Family/friend
Memory Care
November 10, 2016
Harbor House review for memory care
Dad has been a member of the Harbor House family for a little over three months. In that period of time, all of the staff from Administration , physicians, health professionals, and care takers have been amazingly supportive and communicative. Every one I have encountered over the months has demonstrated professionalism and a sense of caring my family has not encountered in other assisted care situations. They work hard to foster as much independence as possible with a tremendous amount of respect and dignity. The staff's ability to effectively deal with the behavioral issues that commonly present with memory loss is unparalleled in my family's experience. They are a role model for the community in this regard. Knowing that Dad is receiving great care, and it is of great solace for me and my family. We feel blessed we have found this home for Dad!
Anonymous - Family/friend
Memory Care
November 1, 2016
My husbands care.
I am happy with the care that my husband received here. The staff was nice and very kind and patient. The community is very clean and taken care of. They have activities that are offered to those who want to participate. We would recommend others to this community for great care.
Karen Bell - Family/friend
Memory Care
October 29, 2016
A caring community for your loved one
My mom has been a resident of Harbor House for 8 years. I have found the staff at Harbor House to be very approachable. The daily caregivers take good care of Mom and are very kind and loving. The nurses and directors are conscientious and also very caring- they have let me know of any changes in my mom's health or all being. It is reassuring knowing Mom receives such good care.
Ellen Leeper - Family/friend
Memory Care
October 24, 2016
A God Send!
My mom was in a big, fancy, expensive nursing home where she was neglected, fell down in the bathroom with no one helping her, and had half of her stuff taken by either the residents or the staff - we still aren't sure. Caring.com put Harbor House in touch with me and from the moment I spoke with Savannah, the executive director, I knew this place was special.
Savannah actually did the assessment at the big, fancy, expensive nursing home. She confirmed what I already suspected about my mother's care at that place. I decided to move her out of there and over to Harbor House. Savannah actually drove out there with me and helped move her stuff and my mom (I was visiting mom out of town).
Over the next few days, I got a very up-close look at Harbor House and how the staff interacts with their residents. I popped in at unexpected times and walked through the adjacent buildings. I never saw a deviation from the excellence of care I saw the first time - not even once. I never saw residents mistreated or spoken to condescendingly, like I did at the other place. The caregivers are amazing women. I wish I could remember all their names because each one of them deserves a shout out.
The nurses are really hands on. Sam spent tons of time with me, discussing my mother's medications. The doctors call you and I spoke with her for an hour! I couldn't even get the doctor at the big, fancy place to return my call!
The place is small and it's warm and cozy - like a previous commenter said, it's not like an institution at all. It's like a home. My mom has an adorable sunny, private room with her own bathroom. She's always got someone there to help her.
All I can say about this place except is that it's exceptional. I have learned that big, fancy nursing homes are usually understaffed and can't manage the needs of their patients. This place CARES for their patients. I don't need crystal chandeliers and big lobbies. I need individualized care with people who treat the elderly like the human beings they are. Harbor House does this. The owner of this facility needs to be very proud of his staff and his philosophies. I hope they never change. Amazing place.
Cathy M - Family/friend
Memory Care
October 24, 2016
Great Place
My husband has either Alzheimer's or Lewy Bodies with Dementia and we have been through several facilities since March of 2014. They have been the high end to not so nice but because of behavior issues most places will not take that patient. Harbor House has been wonderful. At the time they took [Removed] in all he wanted to do was be able to walk around. Harbor House was designed to let him wander around the building and if the weather was good he could also walk outside. The staff is very caring.
Michele M. - Family/friend
Memory Care
October 24, 2016
The perfect fit for my mom.
I have been very happy with my decision to place my mom at Harbor House. The staff and other residents have become like friends and family. I believe the small community provides more personalized care for the residents. The houses do not seem at all institutional, they are very cheerful and cozy. The staff does a wonderful job caring for the residents. The rooms are cleaned daily, laundry is done weekly. Mostly, I feel that my mom is safe there and that gives me great peace of mind.
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Frequently Asked Questions about Harbor House - Memory Care
Harbor House - Memory Care offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Harbor House - Memory Care 7.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (847) 465-1100 to reach a resident at Harbor House - Memory Care.
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