Grand Villa

My father was a resident here for about 15 months. [name removed] was awesome and was very helpful. [name removed] at the front desk was wonderful to help take him to appointments I was not able to make. Most of the staff was nice and treated my dad very good. The residents were wonderful and all seemed to like my dad and were very much like a family with each other. There was one very rude staff member who at the end of my dad's stay due to his Parkinson's worsening, he was having many many falls. [name removed] was extremely rude and spoke to me regarding my dad in a very unprofessional manner. When we moved my dad out due to his illness and falls I was told that he would be reimbursed for the partial month he was there, as his care prices had went up quite a bit and also having to pay for help to come in and be with him for all his awake time at Grand Villa. We moved my dad and he were not reimbursed for any of 10 days he was not at Grand Villa. I was assured that he would not be charged as my dad was a self pay resident. I was told that I did not get all his things out of his place and we most certainly did. I verified this with [name removed] on the day we moved my dad...then I was told by [name removed] that we had left a chair and as long as it was there we had to pay as if my dad was still living there. The chair was actually brought in to my dad living room by the maintenance man at Grand Villa and not at my request. I actually had asked that the chair be taken out because it was so big. We did not bring that chair in and we left it as it was not my dad's property. I have left the frame of my dad's bed and told [name removed] that was a donation and she was ok with that as it could be used again for another resident. This left a very bad mark for Grand Villa for me, my dad is on a fixed income and was a self pay for the entire 15 months there. I feel like they were so over having to call and ambulance for my dad's falls and consistent issues with his memory loss that they did all they could to compensate themselves with those last 10 days of my dad's money. I do not recommend this facility to anyone who has a health condition that will worsen over time.....if your elderly family member can do most of everything on their own then yes I would say this place would suffice, but I would look around for the quality of staff first....my dad is now in a facility die to his illness that takes much better care of him and is now on state assistance as all his savings was spent on Grand Villa assisted living.

We felt like the people were zombie like. there is no way that I would want my loved one to be here.

We toured Grand Villa and it was an older, more run down facility. But the tour was good.

We chose Grand Villa because of the cleanliness of the facility, they had an activity director, and [name removed], the executive director really sold the place. She is a very kind person, was patient with all of our questions, and followed through on everything that she said she would. The room sizes are average, everything she needed fits in there. The rooms have fabulous windows to look out so she gets a lot of natural light. Mom raves about the food, they are chef prepared meals and she is very excited about that. I cannot say enough n ice things about the staff members that I have dealt with here, every single person greets me and they all knew who my mom is. They really make an effort to get to know everybody and I really like that. I would highly recommend to others who are looking.

Very informative tour the facility appears to be well maintained. I have a problem with he double occupancy of having to pass thru another residences space to ge to the back room. I am also looking at the Retreat facilities. Contacting Social /Services to begin the process for Medicaid supplement. Thanks for your time I will let you know my desires in a week or two.

Older and felt a little cramped, as far as having places to gather outside ones room. [Name removed] was a wonderful guide and very help full. The one bed room was ok, but not what mom would like.

Staff is very caring, professional, and responsive. Activities are varied and clearly scheduled. My mother never wants for assistance when she need it. She tells me frequently that she is so happy we helped her find Grand Villa. Meals, however, are not very interesting, and heavy on carbohydrates and starches. I would expect more appealing and nutritious meals for the price.

Very nice! Clean and Neat! Staff was very Congeneal, and Facility was up-to-date. The apartments were very tiny,and there was no storage, or room for storage. The meal plan was simple. Living quarters size was a real problem!

I toured Grand Villa while looking for living options for my dad. I thought that Grand villa was a nice community. It’s very spread out, one-floor living, but I just felt that it wasn’t quite for dad. We ultimately chose another community to suite our needs.

Wonderful space. Staff was very friendly.

My mom lived at Grand Villa. The staff was always very helpful and sincere. They really cared about for my mom. It is large enough for social activities but small enough for individual attention. She loved all the outings, getting her nails painted, exercise class and other fun activities.

I am very happy to see my mom happy in this community. We like that they keep the community clean and maintained. The staff is very caring to her needs and very respectful. My mom likes the meals, but wants more variety. They offer a lot of activities and she does keep active. I would recommend the care of this community to other families and the good value for the care of a loved one.

It is a great location for my mom, she is doing very well. It has been a godsend and perfect experience. She likes the meals they serve. She has healthy and p[plenty of options. The community is clean everywhere and she has good housekeeping. A Place For Mom was very helpful with finding a home.

Staff is friendly and respectful to the residents. Any concerns I have had were dealt with in a timely manner. Activities Director is wonderful! outside facility, the grounds are beautifully kept. Improvement in food could be made.

My mom recently had to move into Assisted Living. Not only that but she decided to move from out of state to be close to me. I needed information and time to decide what would be best for our family. Dani at Grand Villa was very supportive and let me decide what was best. She was always available but Not pushy. The times I stopped in unannounced the staff were always interacting with the residents. I talked to some residents and they were very happy living at Grand Villa. My mom just moved in and is enjoying her new home.

I am thankful I can call Grand Villa home. I have my own space in my apartment, and can do what I please, within reason. The staff is helpful and nice to be around. Some of the staff are exceptional to be around, they are so fun! Debbie and Michael and a few others make my day. I do like that Grand Villa is faith based.

I've lived here at Grand Villa for 3 yrs. I am very happy here. I like the roominess of my apartment, the fact that I can have overnight guests. The staff are all great. Linda (activity director) is a one in a million! We can't find another like her. all of the staff have been gracious and kind to me.

I like Linda, our activity director. Whenever I need something to get done, she is the one that makes sure it gets done. She helps me all of the time. I love Celia, she is such a good lady to me. I love to work in our garden. I walk every day outside and like that I can leave. I love our Bronco parties!

At Grand Villa I feel safe, which is my biggest concern. We are really cared for here. The food is good and we have enough activities to keep us busy. I am looking forward to gardening this summer in our garden! I do love the freedom to come and go as I please. The place is kept clean and fresh. I feel like family here.

What a blessing to have my parents at this caring facility! The entire staff really cares about every person and treat them with respect and dignity. They plan interesting activities, fun and memorable events for the families to attend with their loved one, and provide continuous attention to their every need. The staff excel in their kindness and attention to detail no matter what position they hold in the facility.