About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Commonwealth Senior Living at the Ballentine

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7211 Granby St, Norfolk, VA 23505

8.6
Review score
41 reviews
Add review
8.6
Review score
41 reviews
5 star
37%
4 star
36%
3 star
2%
2 star
10%
1 star
15%
See all reviews
8.0
Review score
1348 reviews
40 facilities
For pricing & availability:
(866) 374-4058
Commonwealth Senior Living at the Ballentine
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Commonwealth Senior Living at the Ballentine
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44 Floor plans available
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Anonymous
-
Spouse or partner of resident/client
4.0
Our families experience
There is not enough parking for staff and visitors, but the staff at the community is very good and we would recommend Commonwealth Senior Living to other families who may need a place for their loved ones.

About the facility
Commonwealth Senior Living at the Ballentine

Established in 1896, Commonwealth Senior Living at Ballentine is Norfolk’s premier senior living community, offering independent living, assisted living, and memory care services in a single, timelessly designed home. Whether you’re seeking long-term care or a short-term stay, Commonwealth promises a dedicated group of caregivers committed to providing the very best service to residents and their families.

Amenities and Services

With bathing, dressing, and medication management being just a few convenient services residents receive, Commonwealth is here to lend a helping hand any way they can. In addition to on-site therapy and healthcare, their caring staff also provide assistance with things like maintenance and housekeeping services so your time is truly your own.

Exclusive programs set Commonwealth apart from the rest. Dining experiences deliver fresh local flavors like seafood and produce from local farms! A professional chef prepares and serves unique cuisine for residents to enjoy any time of the day, whether that be in the distinguished restaurant-style dining area or via room service.

By practicing person-centered care, the community encourages residents to engage with life at their own pace. Experience different lifestyles through their exceptional activities program, which delivers new culture, music, food, and international art right to residents’ doorsteps. Or simply enjoy...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Commonwealth Senior Living at the Ballentine

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Commonwealth Senior Living at the Ballentine

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Commonwealth Senior Living at the Ballentine
Commonwealth Senior Living at the Ballentine

7211 Granby St, Norfolk, VA 23505

Bay Lake Community
Bay Lake Community

4225 Shore Drive, Virginia Beach, VA 23455

Acclaim at East Beach community exterior
Acclaim at East Beach

4801 Pretty Lake Ave, Norfolk, VA 23518

The Waterford at Virginia Beach
The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455

8.6
Review score
41 reviews
8.6
Review score
41 reviews
5 star
37%
4 star
36%
3 star
2%
2 star
10%
1 star
15%
9.9
Review score
93 reviews
9.9
Review score
93 reviews
5 star
86%
4 star
10%
3 star
2%
2 star
1%
1 star
1%
9.7
Review score
23 reviews
9.7
Review score
23 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
155 reviews
9.5
Review score
155 reviews
5 star
64%
4 star
20%
3 star
8%
2 star
3%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Commonwealth Senior Living at the Ballentine

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Special Dining Programs
  • Vegetarian
  • Guest Meals
  • Room Service
  • Anytime Dining
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Beauty Salon
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • Meeting Room
  • Barber Shop
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Billiards Lounge

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Sensory-based Programs
  • Wii Bowling
  • Pet-focused Programs
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Live Musical Performances
  • BBQs or Picnics
  • Stretching Classes
  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Day Trips and Outings
  • Birthday Parties
  • Devotional Activities Offsite
  • Activities Off-site
  • Happy Hour
  • Trivia Games
  • Activities On-site
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Holiday Parties

Reviews

for Commonwealth Senior Living at the Ballentine

8.6Review score41 reviews
8.6
Review score
41 reviews
5 star
37%
4 star
36%
3 star
2%
2 star
10%
1 star
15%
Commonwealth Senior Living
8
Review score1348 reviews40 communities
Write a review
A Place for Mom has scored Commonwealth Senior Living at the Ballentine with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Commonwealth Senior Living at the Ballentine has 41 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
4.1
Care Services
4.0
Staff
4.3
Meals & Dining
3.9
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Commonwealth Senior Living at the Ballentine with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Commonwealth Senior Living at the Ballentine has 41 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Commonwealth Senior Living
8
Review score1348 reviews40 communities
Logo for Commonwealth Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Family/friend
Memory Care
September 27, 2024
4.0
Verified Review
Our families experience
There is not enough parking for staff and visitors, but the staff at the community is very good and we would recommend Commonwealth Senior Living to other families who may need a place for their loved ones.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
M - Resident/client
Assisted Living
August 27, 2024
2.0
Left after three months
My mother went to this facility when she became significantly debilitated after a hospitalization. She and I are both arms. She required assistance with all ADLs, which we were assured would be provided by the staff and had planned to phase her home caregivers out after a couple of weeks. We ended up keeping them on and extending their hours to ten per day. The aides complained often about the poor care. Against her wishes, my mother was put in bed shortly after 8:00 pm most nights. When staff arrived at 8:00 am she was still in bed most mornings. PRN medications for pain were often not provided when she requested them. There were other problems with medications as well. We did have fantastic results with the PT and OT staff, who helped her regain quite a bit of her mobility. She will be moving to a very nice but less expensive Independent living community with a live-in aide, where we will not have to pay for the assisted living fee and where we can handle her medications.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
August 23, 2024
2.0
Verified Review
Review for Commonwealth Senior Living at the Ballentine
We had a staff member steal money from my Dad's wallet and replace it with a new empty wallet while he was asleep Staff did nothing Police were contacted. We moved
Cleanliness
2
Friendliness
2
Care Services
4
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Commonwealth Senior Living at the Ballentine
August 27, 2024
We are sorry to hear about your experience at our community last year. The situation you described is troubling and falls short of the expectations we strive to maintain. Please reach out to us directly at 434-981-0359 so we can discuss this further and find a way to address your concerns. Sincerely, Paula Taylor, Regional Vice President of Operations.
Ann D - Family/friend
Assisted Living
August 16, 2024
5.0
Amazing!
This place will be a great place for your loved ones. The people employed here are fantastic. This place holds a special place in my heart due to [name removed] exceptional care for my aunt, who has passed away. In this place, my aunt was in a peaceful state.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ruby D - Family/friend
Memory Care
April 26, 2024
5.0
Verified Review
Commonwealth at the Balletine
Overall me and my family were very satisfied with his care. Their staff was caring and friendly and very professional. I think they genuinely cared. Food could be improved on. My loved one was not able to participate in any of the activities that they had going on.
Anonymous - Family/friend
Assisted Living
March 28, 2024
5.0
Verified Review
Review for Commonwealth Senior Living at the Ballentine
Always clean, staff warm, welcoming, interested in residents. It is an excellent choice for assisted living. Other facilities recommended to me by the hospital were nice but twice the price almost which was not sustainable for us. I am very sorry that he now has a condition which precludes him going back to the Ballentine.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Sally H - Family/friend
Assisted Living
February 29, 2024
5.0
Verified Review
Peace of mind, very satisfied
We are very satisfied. We chose this facility over others because of the good vibes, affordable, and location Very caring, patient, and knowledgeable staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gordon G - Resident/client
Assisted Living
July 13, 2023
4.0
Verified Review
Great place to live
The staff at Commonwealth Senior Living at the Ballentine really care about the residents and they do a great job of taking care of them. The room sizes and amenities offered to residents are okay. I would overall recommend this community to others looking. It is a great place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Penelope - Family/friend
Memory Care
July 3, 2023
5.0
Verified Review
Would Recommend
The staff was all very caring and friendly and got to know my father personally. The director of nursing called me on a few occasions when necessary. The facility is older but is clean and well maintained. I felt like my father mattered.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Charles - Family/friend
Memory Care
February 8, 2023
2.0
Regret
I've actually waited a couple of years to write this so that my emotions about the passing of my family member (which was natural) would not interfere with my assessment of The Ballentine. So at this point, I can clearly share how much I regret choosing this place. It began with the small discrepancy between what I was told in our initial visit and how my family member's first day unfolded, followed immediately by a lot of clothing and personal possessions disappearing within 24 hours, and also a second time. There were a lot of other things also, and whenever I tried to address them, the double-talk was so evident. I felt I needed to be present to make sure had what she needed, fortunately, I could be there regularly. I am appreciative however of some of the staff who were really good.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
2
Response from Commonwealth Senior Living at the Ballentine
March 6, 2023
Dear Charles, thank you for sharing your feedback. I’m sorry to hear that your experience did not fulfill our expectations and for your loss. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at 757-440-7400. Sincerely, Kyle Satterwhite Executive Director
anonymous - Family/friend
Assisted Living
January 10, 2023
4.0
Verified Review
Would Recommend
Overall I think it's a good place compared to so many others. Every place goes through attrition, and with the economy it's hard to keep people hired. When we first began, the care was a lot better. But they have lost a lot of manpower. They are shorthanded more than I would like to see. If they could hire more staff, I think the care would be great. The food is good, as were the activities with the old activities director. They hired a new one, so we'll see how that goes. Overall we're still excited for our loved one to be there. We just hope they're able to hire more staff for quicker response times. If we had to choose again, we would still choose Commonwealth. We have not been disappointed. And I would encourage other families to come check them out.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Commonwealth Senior Living at the Ballentine
January 13, 2023
Thank you so much for sharing your feedback. While I am happy to hear that you and your loved one are having a good experience with our community activities and dining, I’m sorry to hear our caregiving has not been fulfilling our expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at kyle.satterwhite@commonwealthsl.com. Sincerely, Kyle Satterwhite Executive Director
Anonymous - Family/friend
Assisted Living
September 15, 2022
4.0
Verified Review
We were very familiar with the Ballentine before, so that was one of the reasons that we had chosen this facility. The other was is she had friends there as well.
Response from Commonwealth Senior Living at the Ballentine
September 16, 2022
Thank you for sharing your feedback with us. We are honored that you’ve chosen our team to care for your loved one. Of course, we are always aiming for a 5 star experience. Please reach out to me directly if you have suggestions on how we can make this possible for your family. I can be reached at Brandie.French@commonwealthsl.com. Kind regards, Brandie French Regional Vice President
anonymous - Toured community
Assisted Living
September 9, 2022
4.0
Verified Review
Tour experience
We had a very positive tour experience with Commonwealth At the Ballentine. I liked the facility a lot and also really liked marketing person and the director as well. It is located downtown so there is quite a bit of traffic and they had very little parking. It was also very pricey compared to some others we looked at.
Response from Commonwealth Senior Living at the Ballentine
September 14, 2022
Thank you so much for sharing your feedback with us. I’m so happy to hear that you enjoyed your visit. While our parking is limited, our sister community, Commonwealth Senior Living at Leigh Hall may be a better fit for pricing and parking. If you have specific feedback you would like to share, I would love to hear from you. Please reach out to me at your convenience at Brandie.French@commonwealthsl.com. Kind regards, Brandie French Regional Vice President
Gordon G - Family/friend
Assisted Living
April 21, 2022
4.0
Verified Review
Glad I found it
I am really impressed with the way that they take care of the residents and I would recommend this community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Commonwealth Senior Living at the Ballentine
April 22, 2022
Dear Gordon, Thank you for taking the time to share your recommendation with families here. We know that choosing the right senior living can be challenging, and we are honored that you’ve chosen our team to care for your loved one. Please don’t hesitate to reach out should you have any opportunities for improvements you’d like to share. Best, Leigh Morehead Executive Director
anonymous - Toured community
Memory Care
April 13, 2022
5.0
Verified Review
My tour review
This community was too far away for where I wanted my loved one to be and was not the right environment that I was looking for. The tour guide was really nice the community was just too far away for what we needed.
Response from Commonwealth Senior Living at the Ballentine
April 15, 2022
Thank you for your positive feedback! Improving the lives of seniors and their families is central to everything we do. While we are sorry to hear that our location does not work for your family, we hope you will keep us in mind should you have friends in search of senior living in this area. Kind regards, Leigh Morehead Executive Director
anonymous - Toured community
Assisted Living
October 19, 2021
4.0
Verified Review
Our Tour Experience
Commonwealth at the Ballentine was an older place, and smaller. So we didn't really consider them.
Response from Commonwealth Senior Living at the Ballentine
October 22, 2021
Thank you for sharing your experience with us. Our residents and families enjoy our historic building and the thoughtful details it includes: mature landscaping, many sitting areas, and a charm of architectural elements not found in newly built communities. Perhaps you’ll give us a second chance after visiting other communities in the area. We would love to have you back here for lunch! Kind regards, Leigh Morehead Executive Director
Anonymous - Toured community
Memory Care
April 28, 2021
5.0
Beautiful building, conveniently located, very friendly and welcoming.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
February 2, 2021
5.0
Verified Review
I would highly recommend the Ballentine
We were able to walk through the lobby and it seemed to be pretty clean. Everything seemed fine and our loved was happy there. The staff was really pleasant and the sales agent was wonderful. We were able to walk through the lobby and it seemed to be pretty clean, everything seemed fine and she was happy there. The staff was really pleasant and the sales agent was wonderful.
Friendliness
5
Staff
5
Value for Cost
5
Anonymous - Toured community
Memory Care
October 26, 2020
5.0
I've only taken a virtual tour due to covid but it looks nice & clean & staff are welcoming. [name removed], the marketing director, has been wonderful! She is very easy to talk to & is so encouraging. She texted me during covid to check on how we were doing since my mom lived with me at that time. She has been very helpful. We ended up picking this facility. They were so easy to work with & it's 15 minutes from my brother's & daughter's home. So far my mother is really thriving there. I'm glad we chose this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
October 5, 2020
5.0
Verified Review
The Communicators
The community works well with the family of the residents and staff. They are very understand of the resident's issues and working with my loved one. The room is a decent size that my loved one is in. My loved one has their own bathroom, larger walk in closet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 41 reviews

Neighborhoods
around Commonwealth Senior Living at the Ballentine

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about Commonwealth Senior Living at the Ballentine

Commonwealth Senior Living at the Ballentine offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Commonwealth Senior Living at the Ballentine 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 440-7400 to reach a resident at Commonwealth Senior Living at the Ballentine.

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14%
Studio, 1bd, 2bd, Semi-Private
Province Place was designed to function much like your own home. Residents select a one or two bedroom suite, each with its own private bathroom and kitchenette. Groups of suites nestled together in neighborhoods share a cozy living room, family room, dining room, enclosed courtyard and...
Photo of The Waterford at Virginia Beach

The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455
Starting at $X,XXX+ monthly
9.5
Review score
155 reviews
9.5
Review score
155 reviews
5 star
64%
4 star
20%
3 star
8%
2 star
3%
1 star
5%
Studio, 1bd, Semi-Private
Welcome Home to The Waterford at Virginia Beach! We offer more than just a place to live, with our warm atmosphere and our caring staff, you will become part of our family. We offer multiple choice of meals to suite your culinary taste. Like to go to the theater? So do we, our bus can take you,...
Photo of Harbor's Edge

Harbor's Edge

One Colley Avenue, Norfolk, VA 23510
Starting at $X,XXX+ monthly
1bd, 2bd
Enjoy refined living with an active lifestyle at Harbor’s Edge, a full-service, premier LifeCare retirement community in Norfolk, Virginia. With an elegant setting and amenities that surpass many fine hotels, Harbor’s Edge’s greatest luxury is flexibility. Our residents enjoy a range of choice in...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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