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21175 Southwest Fwy, Richmond, TX 77469
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Mary P
-
Spouse or partner of resident/client
5.0
Would Make the Same Choice Again
We had to make some hard decisions very quickly but now into our third month at Clayton Oaks, we would make the same choice again. We are involved with my husband's care, questions are welcomed and responded to promptly, and the environment is warm and welcoming. The staff is pleasant and professional. There have been difficult times as medication routine and his overall care plan were worked out, but problems are addressed and followed up. Caregivers are compassionate and respectful. Their menu is varied and food is very good. There are choices for group activities and entertainment for those who are able to participate.
About the facility Clayton Oaks Living
Clayton Oaks Living in Richmond, Texas, is an assisted living and memory care community with pet-friendly senior apartments, thoughtful amenities, and a range of services provided by trained caregivers. Conveniently located just off Interstate 69 and serving Sugar Land and the greater Richmond, Texas, area, this senior living community features a beautifully landscaped courtyard and airy common areas that feel like home.
At Clayton Oaks Living, your loved one can be part of book clubs or participate in crafting, take regular trips into town or join a yoga class. It’s all part of the engaging experience created by the community’s care team. A theater, fitness center, full-service salon and massage therapy room, bistro, library, dog park, and piano bar are just a few of the amenities designed to bring comfort and convenience to residents.
Additionally, the Clayton Oaks Living kitchen serves up classic recipes and some new recipes of their own. The cozy dining room is a favorite gathering spot for three scratch-made meals a day.
Assisted living residents at Clayton Oaks Living can choose between studio and one-bedroom apartments with private bathrooms, kitchenettes, 9-foot ceilings, private patios, and WiFi availability.
Residents in memory care live in suites or studio...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Clayton Oaks Living
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Clayton Oaks Living
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Compare
Clayton Oaks Living
21175 Southwest Fwy, Richmond, TX 77469
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8.5
Review score
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8.5
Review score
45 reviews
5 star
31%
4 star
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9.7
Review score
61 reviews
9.7
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9.5
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9.5
Review score
12 reviews
5 star
42%
4 star
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3 star
17%
2 star
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1 star
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9.5
Review score
7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
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3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
3
Memory Care, Adult Day Services, Residential Care Home
Care types offered
2
Assisted Living, Memory Care
Amenities at Clayton Oaks Living
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
- High Acuity Care
Meals & Dining
- Professional Chef
- Gluten-free
- Low / No Sodium
- Vegetarian
- Special Dining Programs
- Meals Provided
- Kosher
- Room Service
- Anytime Dining
- Guest Meals
- Vegan
- No Sugar
- Pureed Meals
- Restaurant Style Dining
Room Amenities
- Kitchenette
- Wi-Fi/high-speed internet
- Garden View
- Wheelchair Accessible Showers
- Private patio, deck, or balcony
- Handicap Accessible
- Cable or Satellite TV
- Air Conditioned
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
- Bar or Pub
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Resident Parking Available
- Transportation at Cost
Pets
- Weight Limit (lbs)
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- TV Lounge
- Beauty Salon
- Private Bath
- Barber Shop
- Library
- Indoor Common Areas
- Main Street Shops
- Computer or Media Center
- Central Fireplace
- Outside Patio
- Indoor Atrium
- Meeting Room
- Outdoor Common Areas
Recreational areas
- Jacuzzi
- Raised Garden Beds
- Arts and Crafts Center
- Fitness Center
- Movie or Theater Room
- Piano or Organ
Services
- Housekeeping
- Beautician
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
Languages spoken
- English
- Spanish
Activities
- Stretching Classes
- Gardening Club
- Christian Services
- Live Musical Performances
- Book Club
- Forever Fit
- Karaoke
- Dances
- Tai Chi
- Pet-focused Programs
- Holiday Parties
- Protestant Services
- Yoga / Chair Yoga
- Birthday Parties
- Activities Off-site
- Trivia Games
- Activities On-site
- Bible Study Group
- Devotional Activities On-Site
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Community Service Programs
- Community Service Organizations
- BBQs or Picnics
- Intergenerational Programs
- Cooking Club
- Live Dance or Theater Performances
- Visiting Chaplain or Priest
- Sensory-based Programs
- Reminiscence Programs
- Other Religious Services
- Live Well Programs
- Devotional Activities Offsite
- Walking Club
- Art Classes
- Happy Hour
- Wine Tasting
- Catholic Services
- Cooking Classes
- Day Trips and Outings
Reviews
for Clayton Oaks Living
Write a review
A Place for Mom has scored Clayton Oaks Living with 8.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Clayton Oaks Living has 45 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.4
Friendliness
3.3
Care Services
3.1
Staff
4.3
Meals & Dining
4.0
Activities
3.0
Value for Cost
3.1
A Place for Mom has scored Clayton Oaks Living with 8.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Clayton Oaks Living has 45 reviews with an average "overall experience" of 3.1 out of 5.
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Verified Review
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1-20 of 45 reviews
Anonymous - Family/friend
Assisted Living
September 17, 2024
overall nice.....with room for improvement
I like that most would be room size is larger than other places. They tend to be understaffed (sometimes severely) as far as caregivers are concerned, & many of them aren't as good as they should be. The food also leaves a lot to be desired, & there's has been a high rate of turnover for chef.
Teresa - Family/friend
Assisted Living
May 16, 2024
Review for Clayton Oaks Living
Love the Community. They are all wonderful to my dad.
Mary P - Family/friend
Assisted Living
May 2, 2024
Would Make the Same Choice Again
We had to make some hard decisions very quickly but now into our third month at Clayton Oaks, we would make the same choice again. We are involved with my husband's care, questions are welcomed and responded to promptly, and the environment is warm and welcoming. The staff is pleasant and professional. There have been difficult times as medication routine and his overall care plan were worked out, but problems are addressed and followed up. Caregivers are compassionate and respectful. Their menu is varied and food is very good. There are choices for group activities and entertainment for those who are able to participate.
Kent M - Family/friend
Memory Care
February 9, 2024
Clayton Oaks Review
The one thing that I can tell you is that my initials experience was incredible. [name removed] (the executive Director) handled the task of getting [name removed] (my wife) set up to be moved to the facility. My wife was coming out of the hospital due to a broken hip (but her dementia was late stage) and as it was, I was in the hospital also at the time she was to be transferred to Clayton Oaks. [name removed] went over above. She made at least two trips to visit with me prior to my discharge. Additionally she offered to go to our apartment GREATWOOD at Sugar Land) and collect some things that she would need, and she had done this two times. Additionally the fact that she was so pleasant, we were able to really connect. I have had no issues since our first encounter with Clayton Oaks, so I guess my overall rating would be a five!
Anonymous - Family/friend
Memory Care
February 5, 2024
Our Experience
Mom is in memory care so may be different but I find that the care staff does not properly take care of her personal hygiene. It has been largely up to me to make sure she is showered.
Provide a log of when she was showered, ate, activities etc. the family does not know how they are being treated and loved one can't tell them.
Facility is kept up and the food is good.
Response from Clayton Oaks Living
February 6, 2024
Hello. I am sincerely sorry that this has been your experience. I would never want a family to have to track when services are provided. The Memory Care Director and I are highly involved and welcome the opportunity to fully understand and address your concerns. Please reach out to me directly at 281-341-6200. I look forward to speaking with you.
Anonymous - Family/friend
Assisted Living
December 21, 2023
A Great Place for Moms and Dads.
All areas are 5. My mother chose not to participate in activities, but a variety was offered. I am grateful to Clayton for helping make my mother's final six months as safe, comfortable, and pleasant as possible. I would highly recommend Clayton Oaks to potential residents and their family members. My mother received compassionate care there during the last six months of her life. She loved the aides, physical therapists, and her dining room friends.
Anonymous - Family/friend
Assisted Living
September 29, 2023
Mediocre Experience
Based on the experience we have had so far with Clayton Oaks Living, we can say that the food definitely needs major improvement. They seem to be short staffed, but most of he caregivers at the community are nice.
Response from Clayton Oaks Living
October 5, 2023
Hi there! Thank you for the review. We are constantly trying to approve and appreciate the feedback.
anonymous - Family/friend
Memory Care
March 9, 2023
A nice community
The memory care unit was great. However my father was there only a month before he passed.
Response from Clayton Oaks Living
March 15, 2023
Hi there- thank you for your review. We are honored that you trusted us with your father's care and are sorry for your loss!
Teresa - Family/friend
Memory Care
February 17, 2023
Highly recommend
The staff are all very friendly and take great care of your loved ones.
I would definitely recommend Clayton Oaks Living to others.
Response from Clayton Oaks Living
February 23, 2023
Teresa, thank you so much for your review! We're so glad you have had a good experience with our staff and community.
Jason Deatherage
Memory Care
January 20, 2023
Great people makes a great place!
I am a Chaplain with a major hospice company and I go into a lot of facilities around the Greater Houston Area and Clayton Oaks by far has always been my favorite facility. Not only is the facility in top notch condition, but they have staff that truly care for their clients and patients. I have never been more impressed with the way they treat their guests and it becomes very evident from one’s first step into the lobby. I truly enjoy my time visiting my patients at Clayton Oaks! Great people is what makes it a great place!
Response from Clayton Oaks Living
February 23, 2023
Jason, thank you so much for your review. We are so glad you have had a good experience with our staff and community!
anonymous - Family/friend
Assisted Living
November 7, 2022
Disappointed - fell short of hopes
I felt like the director was out of touch, even after meeting with him twice, and only cares about the money. The director is very arrogant, uncaring and rude. They allowed our loved one to fall 4 times, requiring them to be hospitalized.
anonymous - Toured community
Memory Care
May 31, 2022
tour review
Our family had an in person tour and it was a fantastic experience. It was an older facility compared to others we had looked at but we really liked all the staff we met with and the director actually made time to sit down and speak with us. We would highly recommend this community to other families. Everything was super clean, well kept and there was a great sense of community there.
Terri - Family/friend
Assisted Living
February 24, 2022
The value of it is very worthy of what is represented
Walking into this community it is very grand, it is so welcoming. Sometimes our concern is with the staffing and the turnover rate and being short handed but they are so attentive and helped our loved one transition from assisted living to memory care which we appreciated.
Redacted F
Assisted Living
October 4, 2021
Rude Staff
Nice building and nice furniture, but staff are rude and snobs. Very unfriendly employees. They will act nice when family is present, but beware of how they interact with their residents when they think no one's watching.
anonymous - Family/friend
Assisted Living
July 6, 2021
I would recommend it
Clayton Oaks Living is a very good facility, and the care services are great. From what we have seen the meals and dining services look good we have not seen otherwise. We also think the value for cost is fair.
Dawn - Family/friend
Assisted Living
April 19, 2021
A good experience - looking forward to post-pandemic
They have been good, but it's hard to judge fairly because of the pandemic. The staff was very helpful in handling all of the pre-paperwork and getting my loved one moved in. This was during the pandemic, so they had to do more than normal. I think they have had a decent amount of activities with the pandemic going on. They're having some inside activities, like bingo, arts and crafts, there's an exercise class, and movie night in their theater. But they've not been going anywhere, which was a big reason we decided on senior living. Although just today they made a trip to Target. And I think they just started Happy Hours back up for the residents. I believe that family members used to be invited to those once a month, pre-pandemic. So things are starting to get better. The staff have been very polite, and super friendly. They all appear to like their jobs.
Anonymous - Family/friend
Memory Care
December 4, 2020
Our experience with Clayton Oaks
While COVID was not present, she had a good experience here, but once that hit it all went downhill. My mom got COVID while she was here, they assured me that she did not get it inside the facility, but she had not been out even for doctors visits, so she had to have gotten it there. After mom went to the hospital the second time, we were getting ready to take her to rehab and I discovered she had no glasses, no hearing aids, or her dentures. So they sent her to the hospital without that stuff and they said they didn't know where they were. Overall, we did not have the best experience at Clayton Oaks.
Anonymous - Family/friend
Memory Care
October 8, 2020
Decent Home
My loved one started off in the assisted living, and then moved to memory care after about 5 years.
All the ratings are combined for both the assisted and memory care unit.
If your loved one is going in under assisted living, and able to function for themselves. You won't have an issue with a community.
The community states they have memory care assistance, and it is for the basic memory care for assistance. If your loved one needs assistance on daily living activities, I won't rate this community very high. They are not setup to offer more memory care assistance.
You can bring in your own staff, but the cost is there as well.
Lee G. - Family/friend
Memory Care
October 4, 2020
Do Not Recommend!
Don't be fooled by the nice look of this place or the salesperson trying to get you to sign up. You will regret putting your loved one here, and it will be heartbreaking. We thought this would be a safe place for our mother, it is not! They are short staffed and there is high turnover, so residents in Assisted Living have to wait a very long time for a caregiver to come help. The call system is useless and rarely works properly. There are constant medication errors at Clayton Oaks. They allow unqualified people to distribute medicine, because they have very few trained staff. In Memory Care, residents are either parked in front of a TV for hours, or left alone in bed with soiled clothes and missing meals because it's easier for the caregivers to just leave them there. The staff has no empathy for them. Many of the residents have fallen and broken bones. Family members install cameras in the rooms, and have watched helplessly as their parent was treated with neglect. Clayton Oaks had a major COVID outbreak and at least nine residents tested positive, and many staff members. I would not recommend this place to anyone. Your parent will quickly experience major decline if you admit them here. I hope my review can save at least one person.
Anonymous - Toured community
Memory Care
June 18, 2019
Nice facility. Too close to the freeway for us. Didn't see that many residents when we visited. Rooms can be changed according to your needs which is a plus.
Neighborhoods around Clayton Oaks Living
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about Clayton Oaks Living
Clayton Oaks Living offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Clayton Oaks Living 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (281) 341-6200 to reach a resident at Clayton Oaks Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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