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Room size. I think it's a good size. My mom has plenty of room. She has a recliner, tv and furniture. The bathroom is large also. She has a roommate. They do have single rooms available.\n3.Friendliness - 5 - All of the staff are very friendly to our family and our mom.\n4.Quality of care - 5 - They truly care about my mom and her needs. Whither it be material or, emotional needs, They are there for her.\n5.Administrative staff - 5 - the administration is amazing. They keep me up to date on my mom and things that are going on with her. They want her to have the best experience possible. I can call or text and they will update me on anything I ask.\n6.Food - 5 - They have 3 meals and if she does not like something they make sure she has something to eat. They do not let her go without.\n7.Activities - 5 - There are load of activities daily. Actually fun activities. They also are able to go out for activities which is great getting them out of the facility every once and a while. They have a music band and an Elvis impersonator who perform for the residents.\n8.Value for the money - I looked at other places. This is a great value compared to the other facilities I had visited when looking for a place.\nBrookstone is a great place for people with memory care and assisted living. I love the fact they integrate residents that are there for assisted living with those who need memory care. It helps them interact with normalcy. That is what drew me to Brookstone. They really care about my mother and want the best for her. I am very happy we found Brookstone.","reviewerDisplayName":"Ann H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great caring staff","reviewContent":"They seem to have a good caring staff now, however the turnover rate was high for a while. They honored their word and kept my father safe to the end.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our experience ","reviewContent":"Need to say i'd call to check on my mother half the time no one had any idea what was going on. Couldn't get the PA to call me. I had just had major surgery and was not able to get down to see her. So I was depending on the staff to get me reports. It was like pulling teeth half the time. When Wren Hospice took over they actually gave me good reports. need to say something here to. Never knew for sure who handled the financial aspect. When I called to check on a few things I'd have to repeatedly call to get anybody to call me back! After my mother's passing and they owe me money for overpayment. I had to threaten to get my lawyer to handle it. Was there many times when my mother was going to eat or was eating the food was terrible came out cold. the beds were terrible. The facility was not always kept clean very well and I was there watching as they cleaned my mother's room. The cleaning technique is not very sanitizing.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our family experience","reviewContent":"They love their residents! Mom was near death when we moved her there and now a year later she is thriving and just celebrated birthday number 98!","reviewerDisplayName":"Patricia","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Right Place for Mom","reviewContent":"Brookstone Terrace of Simpsonville was the 3rd facility my mother tried, and from the moment I took my first steps into the building I knew it was the right place for my mom. It is a clean and beautiful facility full of natural light, beautiful hardwood floors, and quite spacious common areas. All of the residential rooms are large and equipped with a lot of small features I did not expect (automatic lighting for the bathroom areas, furniture if you need it, a thermostat in each room, ect.)\nThe fact that BST offers a mixed residential environment between those just needing assisted living and those experiencing dementia meant that my mother got to stay in the same place, her same room, with the same group of friends as her dementia progressed. This was both a blessing for her, and for myself as the consistent environment was a comfort to me as well.\nThe activities program is amazing, and seemed to really provide something for everyone. My particular favorites were the crafts, as now I have many mementos made by my mother to display in my house. Keepsakes I will cherish forever! My mother's dementia developed alarmingly fast, and I felt I had a lot of support from staff to navigate and process all of the cognitive changes my mother was going through. Furthermore, when it became clear that hospice care would be the best decision for my mom--the Brookstone Terrace Hospice team was able to step in and provide care seamlessly. Mom did not have to move rooms or facilities. Keeping a consistent environment for her felt important and I knew it added to her overall comfort. The BST hospice team is just as wonderful as the regular staff--and both teams worked in unison together to provide around the clock care for my Mom, especially at the end of her journey. By being at Brookstone Terrace of Simpsonville so often over the past year, I have made deep connections with many of the staff. I feel I gained two sisters between [names removed]--as well as an honorary father (the chaplain [name removed], who I now call my South Carolina Dad.)\nI got to meet many of the other residents, as well as their families--making it feel like friends and family were around every corner. While heartbreaking to have lost my mom, I am so incredibly thankful for the dignity and quality of life Brookstone Terrace/Simpsonville worked hard to provide her. They truly took care of both of us--mother and daughter.","reviewerDisplayName":"Melissa","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Everything great ","reviewContent":"Very clean place well laid out most courteous and professional staff you will ever meet. Kept me informed on everything. Lots of things for \nEntertainment all the people seem to enjoy it seem like all enjoyed the things they had going on the food everytime I was look very good everybody seems to enjoy it.","reviewerDisplayName":"Robert T","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookstone Terrace Review","reviewContent":"I'd say 5 on everything except maybe food. Not that I ever ate any but at one point my mom was supposed to be given finger food because her eyesight was pretty much gone so it was hard for her to use silverware yet when I'd go in there it wasn't what I'd call finger food. It was like raviolis They were very caring with her and at least what I witnessed treated the patients with respect and patience.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A comfortable place to leave my spouse.","reviewContent":"My husband has a nice private room and bathroom. We have been encouraged to bring personal pieces of furniture and pictures to make him feel at home. The staff have been extremely nice and caring to both of us.","reviewerDisplayName":"Patricia B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great job!","reviewContent":"They’re doing a great job with managing my dad’s dementia. They have adjusted his medication to get the best results from what he has to work with. 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1382273
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From the moment you enter Brookstone Terrace of Woodruff, you know you are some place special.<br>We believe in engaging the whole person: body, mind, and spirit. Health and safety are important, of course – but so are curiosity, companionship, fun, and lifelong learning. Brookstone is nestled on over three peaceful acres in the heart of Woodruff, S.C., a short distance from Greenville, S.C. This unique assisted living community caters to a small number of individuals, creating an intimate setting that surrounds them with personal care and attention. Visit with old friends, make new ones, and continue doing the things you enjoy while feeling right at home. Brookstone Terrace of Woodruff also includes round-the-clock personal care assistance, so residents know they are well taken care of. Our helpful staff will do everything they can to support each resident and their family. Emotional, mental and physical well-being are important at any age and Brookstone Terrace of Woodruff provides ample opportunities to be active. Here we encourage residents to continue life-long hobbies and explore new activities.
From the moment you enter Brookstone Terrace of Woodruff, you know you are some place special.<br>We believe in engaging the whole person: body, mind, and spirit. Health and safety are important, of course – but so are curiosity, companionship, fun, and lifelong learning. Brookstone is nestled on over three peaceful acres in the heart of Woodruff, S.C., a short distance from Greenville, S.C. This unique assisted living community caters to a small number of individuals, creating an intimate setting that surrounds them with personal care and attention. Visit with old friends, make new ones, and continue doing the things you enjoy while feeling right at home. Brookstone Terrace of Woodruff also includes round-the-clock personal care assistance, so residents know they are well taken care of. Our helpful staff will do everything they can to support each resident and their family. Emotional, mental and physical well-being are important at any age and Brookstone Terrace of Woodruff provides ample opportunities to be active. Here we encourage residents to continue life-long hobbies and explore new activities.
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