About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Westlake Village (Offering HealthPlus)

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28550 Westlake Village Drive, Westlake, OH 44145

9.2
Review score
58 reviews
Add review
9.2
Review score
58 reviews
5 star
55%
4 star
26%
3 star
5%
2 star
7%
1 star
7%
See all reviews
8.7
Review score
6482 reviews
644 facilities
For pricing & availability:
(866) 374-4058
Brookdale Westlake Village (Offering HealthPlus)
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Brookdale Westlake Village (Offering HealthPlus)
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Anonymous
-
Family/friend
4.0
Review for Brookdale Westlake Village
The staff is very kind and caring but they bring in agency help more than I would like. The building and food were ok but could be better. The cable TV system in assisted living is pretty terrible. The family is responsible for doing the laundry.

About the facility
Brookdale Westlake Village (Offering HealthPlus)

At Brookdale Westlake Village, residents and their families receive one-on-one support, enhanced security, and peace of mind. Whether you're seeking skilled nursing services, independent living, memory care, or assisted living, look no further. We can accommodate many specific needs, and our skilled staff makes it easy to age in place. As an added bonus, our community offers multiple layers of security. We have a 24-hour security system, keypad entry, a daily check-in system, and emergency response systems in each room. Our compassionate team members are also available 24 hours a day, seven days a week to be alerted to any emergencies.

With an abundance of resources under one roof, you can celebrate the feeling of watching your worries melt away. Through our exclusive Brookdale HealthPlus program, residents receive comprehensive care that’s right for them. We build relationships with doctors and nurse practitioners who can provide care on-site. Our specialized program allows you to receive support for chronic conditions such as diabetes, high blood pressure, congestive heart failure, and more. In addition, we manage urgent needs and provide annual wellness visits, immunizations, and health screenings. Residents also receive direct assistance with meals and diet, housekeeping, transportation, and home maintenance. When you...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Westlake Village (Offering HealthPlus)

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

Brookdale Westlake Village (Offering HealthPlus)
Brookdale Westlake Village (Offering HealthPlus)

28550 Westlake Village Drive, Westlake, OH 44145

Fairmont of Westlake
Fairmont of Westlake

27819 Center Ridge Rd, Westlake, OH 44145

Brookdale Gardens at Westlake community exterior
Brookdale Gardens at Westlake

27569 Detroit Rd, Westlake, OH 44145

Devon Oaks Assisted Living
Devon Oaks Assisted Living

2345 Crocker Rd, Westlake, OH 44145

9.2
Review score
58 reviews
9.2
Review score
58 reviews
5 star
55%
4 star
26%
3 star
5%
2 star
7%
1 star
7%
9.8
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9.8
Review score
77 reviews
5 star
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9.4
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50 reviews
9.4
Review score
50 reviews
5 star
70%
4 star
16%
3 star
4%
2 star
2%
1 star
8%
9.0
Review score
24 reviews
9.0
Review score
24 reviews
5 star
46%
4 star
42%
3 star
8%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Westlake Village (Offering HealthPlus)

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Gluten-free
  • No Sugar
  • Vegetarian
  • Room Service
  • Guest Meals
  • Vegan
  • Restaurant Style Dining
  • Anytime Dining
  • Low / No Sodium
  • Meals Provided
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Full kitchen
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Bar or Pub

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • Library
  • Indoor Atrium
  • Computer or Media Center
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Central Fireplace
  • Private Bath

Recreational areas

  • Jacuzzi
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center
  • Movie or Theater Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Hungarian
  • German
  • Spanish

Activities

  • Trivia Games
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Community Service Programs
  • Art Classes
  • Protestant Services
  • Stretching Classes
  • Devotional Activities On-Site
  • Cooking Classes
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Tai Chi
  • Devotional Activities Offsite
  • Wine Tasting
  • Activities On-site
  • Pet-focused Programs
  • Day Trips and Outings
  • Happy Hour
  • Live Musical Performances
  • Christian Services
  • Wii Bowling
  • Intergenerational Programs
  • Birthday Parties
  • Holiday Parties
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Activities Off-site
  • Live Well Programs
  • Catholic Services

Reviews

for Brookdale Westlake Village (Offering HealthPlus)

9.2Review score58 reviews
9.2
Review score
58 reviews
5 star
55%
4 star
26%
3 star
5%
2 star
7%
1 star
7%
Brookdale
8.7
Review score6482 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Westlake Village (Offering HealthPlus) with 9.2 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Westlake Village (Offering HealthPlus) has 58 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.0
Staff
4.6
Meals & Dining
4.5
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Brookdale Westlake Village (Offering HealthPlus) with 9.2 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Westlake Village (Offering HealthPlus) has 58 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score6482 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 58 reviews
Anonymous - Family/friend
Assisted Living
August 7, 2024
1.0
Verified Review
Experience at Brookdale Westlake Village
After 7 months of residency, our family concluded that Brookdale at Westlake Village Assisted Living could not adequately and safely provide care for our loved one. Care aide assistance and services were often unsatisfactory and very unreliable. If care aides responded to calls for assistance, it could take up to 90 minutes. Care aides would refuse to provide assistance in general and for toileting. Our loved one was told by care aides that care would be refused when expressing dissatisfaction with care aide response times and care. Our loved one was told to not use or stop using the call button and the pendant call button was often removed and placed out of reach by care aides. Our loved one was left unattended for lengthy periods of time in high risk locations, including on the toilet. We were often told that care aides did not respond because they were on break or whoever was covering for them was supposed to respond. When resorting to walking around the facility to find someone to assist us, it was common to find several care aides socializing outside the nurses’ station. It makes no sense and an obvious safety concern that all care aides would be scheduled to take breaks at the same time. Calls to the nurses’ station and switchboards would go unanswered, even during business hours, and often with a recording that the voicemail box was full. Usually, such calls were necessitated because of an urgent need for assistance. Laundry facilities were often out of order or did not adequately clean clothing because the washers and dryers were contaminated by soiled clothing. Soiled gloves, bed pads, and linens were often left on the floor and not properly placed in the garbage or sealed bags. The restroom area, and ADL toileting and showering equipment was often left soiled and uncleaned after use. Our family was at the facility often and at varying times. We regularly encountered residents calling out for help for extended periods of time without response, residents wandering outside the premises and unable to figure out how to get back into the building, or disoriented residents placed in hallways, doorways, or on benches for extended periods of time, unsupervised, and crying out for help. Our loved one never had bedsores prior to residency at Brookdale at Westlake Village. The recurring incidents of bedsores became so bad that our loved one required medical attention and treatment had to be closely monitored by the family and private-paid care aides to ensure it occurred. Our family went above and beyond to facilitate and participate in a successful residency. Unending promises for residency and care improvement and/or correction were given by management and staff and consistently unfulfilled. The higher public rating for Independent Living at Brookdale at Westlake Village is understandable. If your loved one has the ability to be relatively independent, the facility activities and social opportunities make for a pleasant lifestyle. If, however, your loved one requires moderate to higher level of assistance of Assisted Living, I assure you, they will encounter the same problems we did and I strongly encourage you to look elsewhere. If you choose to try Brookdale at Westlake Village Assisted Living residency for your loved one, it is absolutely necessary to visit often and at different timeframes, listen to your loved one’s feedback and body language, observe other residents’ care, and place a surveillance camera in your loved one’s living quarters. I truly regret waiting for as long as I did to terminate residency at Assisted Living and relocate our loved one to a better managed and operated facility. If you encounter the same residency and care problems we did, I encourage you to relocate promptly.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
4
Value for Cost
1
Anonymous - Family/friend
Assisted Living
August 1, 2024
4.0
Verified Review
Review for Brookdale Westlake Village
The staff is very kind and caring but they bring in agency help more than I would like. The building and food were ok but could be better. The cable TV system in assisted living is pretty terrible. The family is responsible for doing the laundry.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
June 11, 2024
5.0
Verified Review
Brookdale Westlake Village
Since my loved one was in memory care a lot of things don't apply. I really have nothing negative to say about the staff or the facility. It was a nice place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
May 17, 2024
4.0
Verified Review
Absolutely Recommended
The first thing I would tell someone is that all the people are concerned about the residents. They watch out for the residents and if any staff sees something that concerns them it is brought to the attention of management and or a responsible family member. The meals are very good and the activities are good. I have admired their ability to have staff that is caring. The only advice I would have is to update the facilities...they appear a little tired. I would absolutely recommend this facility!
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 7, 2024
4.0
Verified Review
Review for Brookdale Westlake Village
As with a lot of facilities, they seem to be short staffed. Cleaning of apt doesn't happen as often as promised, food is so-so, in-house home health care has a lot of turn over. Most staff is friendly, they try to set up nice activities. In general, it was a good move for my Dad and stepmother.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Ruth M - Family/friend
Independent Living
April 4, 2024
5.0
I Don’t Know What to Say
Pleasant and positive staff. Clean premises. It’s Great! I don't have anything negative to say. Staff was very cooperative when my friend went from the hospital to the nursing care and back to their Independent Apartment. I would recommend Brookdale Westlake Village.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 2, 2024
5.0
Verified Review
Review for Brookdale Westlake Village
I would recommend for independent living- don't know about their assisted or memory sections.I think I picked it due to the attractiveness of the apartments and cost.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
KS - Family/friend
Assisted Living
January 9, 2024
5.0
Verified Review
Review for Brookdale Westlake Village
The people, both staff and residents, were very friendly. The community has a lot of activities for residents to stay active. The rooms are large and clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
TB - Family/friend
Assisted Living
December 18, 2023
4.0
Verified Review
Review for Brookdale Westlake Village
We picked this community because of comparison between price, service offered, assistance available, friendliness. Many factors went into the decision.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
December 7, 2023
5.0
Great Community
The community is neat & clean. There are all levels of care & help moving between them. Our lunch was delicious. Lots of active residents & lots to do on the activities calendars.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Annalise C - Toured community
Independent Living
December 7, 2023
5.0
Pleasantly Surprised
I came in for a tour after speaking with [name removed]. She was able to answer many of my questions and helped put my mind at ease about the process. Walking around, it was refreshing to see so many smiling faces; everyone we encountered from staff to residents were very friendly and inviting.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Independent Living
December 7, 2023
5.0
Toured for parents
From the moment we walked in we were welcomed as if already part of the community. Residents and staff were so nice!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 8, 2023
4.0
Verified Review
Review for Brookdale Westlake Village
The staff is kind and helpful but the facility could use updating and I wish they had better staff for the nurses.I wish they had more nurses on staff at a time.I liked that it had skilled nursing next door and it felt homey.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
October 18, 2023
4.0
Verified Review
Family experience
What our family likes the most about the Brookdale Westlake Village community is the overall friendliness of everyone there. We would recommend this community to other families based on the experience we have had so far, but my only negative is it needs a little TLC in spots?
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Independent Living
August 11, 2023
5.0
Verified Review
Brookline Westlake is a great choice!
My loved one is currently a resident at Brookdale Westlake Village and overall the experience has been great at this facility. The staff is all friendly and helpful. The housekeeping is generally good. The move-in process was smooth and the food is very good. I would definitely recommend this facility to family and friends.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
A L - Family/friend
Independent Living
April 26, 2023
4.0
Verified Review
Satisfied with Picking Brookdale
My family and loved on had a good experience with Brookdale Westlake Village. The community was clean and friendly. We would recommend that your loved one is moved in during the week. This will allow the welcoming team to be available to assist with settling your loved one into the community. Overall we would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
February 23, 2023
5.0
Verified Review
My review of Brookdale Westlake Village
This facility is great! The meals are perfect, my loved one has never eaten so much! They have a different staff on the weekends versus weekdays and that can be a challenge at times, but overall the staff is great. The Activities Director is incredible, she's just a doll and does everything. Unfortunately, my loved one chooses not to participate in the activities (his personal choice). I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
February 17, 2023
5.0
Verified Review
A nice place for your family member.
All the staff is very interested in the wellbeing of their residents. The apartment is nice. It's not luxurious, but we weren't looking for that. It's very comfortable and well appointed. And my family member is looking forward to getting more involved socially.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Karen P - Family/friend
Assisted Living
August 8, 2022
4.0
Verified Review
Friendly Community
Everyone we met is friendly and helpful. When my loved one had a minor leak in her kitchen, it was fixed within 1/2 an hour if her calling the front desk. The meals are decent and they will accommodate you( in case you don't want what is being served that night).
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
May 19, 2022
5.0
Verified Review
tour review
Our family had an in person tour experience and this community was awesome, they even advised us to look at different communities to better serve our loved ones needs. IT was a wonderful experience
Viewing 1-20 out of 58 reviews

Neighborhoods
around Brookdale Westlake Village (Offering HealthPlus)

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Brookdale Westlake Village (Offering HealthPlus) in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Westlake Village (Offering HealthPlus)

Brookdale Westlake Village (Offering HealthPlus) offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Westlake Village (Offering HealthPlus) 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (440) 892-4200 to reach a resident at Brookdale Westlake Village (Offering HealthPlus).

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5 star
55%
4 star
0%
3 star
18%
2 star
0%
1 star
27%
Studio, 1bd, 2bd, Semi-Private
Whatever you're looking for in a retirement community, you'll find it at Wesleyan Village. With more than a century of experience behind us, our 17-acre campus offers beautiful residences, wonderful amenities and exceptional care for all levels of independence.Independent Living: Select from our...
Independence Village of Avon Lake community exteriorCommunity badge

Independence Village of Avon Lake

345 Lear Road, Avon Lake, OH 44012
Starting at $X,XXX+ monthly
9.8
Review score
132 reviews
9.8
Review score
132 reviews
5 star
70%
4 star
27%
3 star
2%
2 star
1%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Welcome to Independence Village! Our community offers independent living, assisted living and memory care services. With these specially designed living options, our residents can maintain their independence and also get the support they need when it’s the most essential. This is why we work to...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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