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VERIFIED PARTNER
5050 Hawthorne Dr, West Des Moines, IA 50265
5 star
45%
4 star
25%
3 star
15%
2 star
10%
1 star
5%
6.8
Review score
1110 reviews
55 facilitiesFor pricing & availability:
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Julie B
-
Child of resident/client
5.0
Great place for mom
In the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been there a long time, and the sales team east to work with. With its locked facility and large courtyard my mom is safe. I know if something is going on they call me. When I left one of my first tours there a woman was driving by. She rolled her window down and told me her mom used to live there and anytime she was in town she does a drive by because she missed her mom and all the times she used to visit. The facility doesn’t have all the bells and whistles and updates, but from someone that went with a place that did I regretted it. This place has heart, kindness, and dedication. Thank you!
About the facility Bickford of West Des Moines
If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together.
But that's not all; our HigherPath senior health model, known nationally for its excellence, ensures your loved one gets the best proactive care. The results speak for themselves — our resident happiness scores are double the industry average.
Get your loved one on the HigherPath
Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.
On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology
Created to care for our family. Devoted to serving yours.
Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.
Support in a home-like environment
Your loved one deserves to focus on what matters most — living the best life possible. Whatever care needs they have, we’re here to help.
Bread...
But that's not all; our HigherPath senior health model, known nationally for its excellence, ensures your loved one gets the best proactive care. The results speak for themselves — our resident happiness scores are double the industry average.
Get your loved one on the HigherPath
Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.
On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology
Created to care for our family. Devoted to serving yours.
Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.
Support in a home-like environment
Your loved one deserves to focus on what matters most — living the best life possible. Whatever care needs they have, we’re here to help.
Bread...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Bickford of West Des Moines
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Bickford of West Des Moines
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Compare
Bickford of West Des Moines
5050 Hawthorne Dr, West Des Moines, IA 50265
Independence Village of Waukee
1650 SE Holiday Crest Circle, Waukee, IA 50263
Meadowview of Johnston
5555 Pioneer Parkway, Johnston, IA 50131
MorningStar at Jordan Creek
525 South 60th St., West Des Moines, IA 50266
8.0
Review score
20 reviews
8.0
Review score
20 reviews
5 star
45%
4 star
25%
3 star
15%
2 star
10%
1 star
5%
9.5
Review score
142 reviews
9.5
Review score
142 reviews
5 star
64%
4 star
24%
3 star
9%
2 star
2%
1 star
1%
9.2
Review score
6 reviews
9.2
Review score
6 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
9.1
Review score
23 reviews
9.1
Review score
23 reviews
5 star
74%
4 star
26%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Bickford of West Des Moines
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Low / No Sodium
- Restaurant Style Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Kitchenette
- Bath Tubs
- Wi-Fi/high-speed internet
- Ground Floor Units
- Handicap Accessible
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Transportation at Cost
Pets
- Cats Allowed
- Dogs Allowed
- Pet Care Available
Common areas
- Central Fireplace
- Beauty Salon
- Indoor Common Areas
- TV Lounge
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Raised Garden Beds
- Piano or Organ
Services
- Beautician
Activities
- Karaoke
- Live Dance or Theater Performances
- Pet-focused Programs
- Wii Bowling
- Live Musical Performances
- BBQs or Picnics
- Devotional Activities On-Site
- Activities On-site
- Birthday Parties
- Activities Off-site
- Happy Hour
- Trivia Games
- Day Trips and Outings
- Community Service Programs
- Wine Tasting
- Holiday Parties
- Live Well Programs
- Yoga / Chair Yoga
Reviews
for Bickford of West Des Moines
Write a review
A Place for Mom has scored Bickford of West Des Moines with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bickford of West Des Moines has 20 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
5.0
Meals & Dining
4.7
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Bickford of West Des Moines with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bickford of West Des Moines has 20 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
Julie B - Family/friend
Assisted Living
November 5, 2023
Great place for mom
In the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been there a long time, and the sales team east to work with. With its locked facility and large courtyard my mom is safe. I know if something is going on they call me. When I left one of my first tours there a woman was driving by. She rolled her window down and told me her mom used to live there and anytime she was in town she does a drive by because she missed her mom and all the times she used to visit. The facility doesn’t have all the bells and whistles and updates, but from someone that went with a place that did I regretted it. This place has heart, kindness, and dedication. Thank you!
Response from Bickford of West Des Moines
November 8, 2023
Julie, Thank you so much for your kind review. We are so pleased that you have allowed us to not only care for your mother but that you all have chosen to be part of our family. It truly warms our hearts to know that you can feel the love and dedication we have for caring for our family members.
anonymous - Family/friend
Assisted Living
February 23, 2022
The staff members at Bickford are wonderful, they really try to make the residents feel comfortable and in that home setting. Our loved one is still adjusting so she has not participated in the activities or eaten in the dining room yet, but she is really enjoying the meals. We would recommend this community to other familes.
anonymous - Family/friend
Memory Care
August 12, 2021
Hope for the best, but keeps your eyes open
Everybody there has been really nice, there are some parts of the community that is very clean and other parts not as clean. Sometimes when we visit our loved ones they have cob webs in the corner of their room, and the toilet isn't always clean. Both our loved one really enjoy the meals and dining service, and when we do stop by there is always something going on for the residents. Overall we have been very happy but there could be room for improvement with the communication, sometimes it is a hit or miss with the head nurse.
Anonymous - Toured community
Memory Care
December 3, 2020
Beautiful facility. Great front porch and courtyard. Room size good. Not too big or overwhelming. Activities include exercise (some in chair), bingo, WII and crafts. Private dining room where families can have a meal. Would want a studio. Able to do 2-person transfers. $8000 per month. Has GRIT tv station. Offers a retreat room to allow time for move in. 30 day trial.
Anonymous - Toured community
Memory Care
November 27, 2020
Beautiful facility. Great front porch and courtyard. Room size good. Not too big or overwhelming. Activities include exercise (some in chair), bingo, WII and crafts. Private dining room where families can have a meal. Would want a studio. Able to do 2-person transfers. $8000 per month. Has GRIT tv station.
Patricia - Family/friend
Memory Care
August 17, 2020
Highly Recommend
I would highly recommend it. My mom is happy there. I believe she is well taken care of. They have a lot of great activities. I have been happy with them and so has she. My mom likes the food. They have different floor plans to choose from. My mom has a one-bedroom.
Daniel - Family/friend
Memory Care
June 15, 2020
Home like feel
Bickford of West Des Moines is a little smaller size community, and has a home like feel. The food is good. The staff is good. The rooms are on the small side which is common in senior living. They have outdoor space for the residents.
Jeff Bowlsby - Family/friend
Memory Care
May 8, 2020
Good value, good care in West Des Moines at Bickford
My dad is not a joiner, the staff does their best to encourage him to participate in activities. The price for the area is pretty good, other places in the area are a lot higher. I like the smaller setting. I feel he gets more personalized care. The staff is wonderful. Food is not that great, they are having a hard time keeping a chef but they are working on it. It's nice that they are on one level so during the quarantine I can go to stand by his window and visit with him.
Anonymous - Family/friend
Memory Care
August 7, 2019
this place is a joke. the administer is never there and when she is, she is locked behind her office. the head nurse is a joke. she has a very bad bedside manner and doesn't seem to know what she is doing. most the time the staff can't be bothered. I would stay as far away from here as you can. house keeping is horrible.
Anonymous - Toured community
Memory Care
December 14, 2018
Another great tour. Very help and makes the decision somewhat difficult to make. Just a couple of things that will make our decision one way or the other.
Anonymous - Toured community
Memory Care
November 2, 2018
Seem very caring. Lacks natural light and decor is a bit dark and tired . Feels depressing
Anonymous - Toured community
Memory Care
June 23, 2018
The director, [Name removed], was very kind and knowledgeable. The facility, however, was dark and not cheerful. The rooms were very small and a bit dingy. A small facility. It could be a good solution for some, but not what I was looking for for my mother.
Anonymous - Toured community
Memory Care
November 30, 2017
Very Isolated
While looking at various options for my loved one, we toured this facility. The feeling kind of has a traditional nursing home atmosphere. They called it a memory care but there seemed to be no designated area for memory care. We also didn’t seem people out and about which made it seem very isolated. My loved one would have to walk a long way to go to eat her meals and she is not much of a walker. The also seemed to be very pushy and wanted us to sign papers that day. Of course we went ahead and selected a different property.
Anonymous - Toured community
Memory Care
March 13, 2017
Care and attention
I toured this community for care. I was happy with the cleanliness of the community and the staff would answer my questions on the care that is offered. The menu was appealing. They do have activities for the residents. I would recommend families to see for themselves what this community can offer a loved one.
Anonymous - Family/friend
Memory Care
December 6, 2016
The Right Place For Mom
I am happy with the staff they are very nice. Mom is doing really well and adjusting. they are really good there, if the residents don't come out they knock on their door and invite them to meals or activities so they know, its very helpful when you have dementia. The food is good and mom is not losing weight and eating well. They have things all day long like exercise, crafts, play bingo, different card games a lot more. I like it because it is smaller and not as many residents, more interaction and all on one level. It's easy for mom to get around.
Anonymous - Toured community
Memory Care
December 2, 2016
Very friendly staff!!
I enjoyed my tour very much of this community, it was only three minutes walking distance from my house and a very convenient location. The staff was very professional and welcoming to my mother and I. I loved the fact that they where willing to work with local programs and rehabs to make sure my mom would get all of the help that she would need. Unfortunately they did not have any openings for my mother at the time so I had to choose a different facility.
Anonymous - Family/friend
Memory Care
August 25, 2016
The entire staff are very friendly and easy to get along with!!!
They offer a variety of activities Monday through Friday. I would like to see some activities on the weekend. The food looks good and smells good. The chef is willing to assist in anyway they can. They have done a good job of accommodating her diet. The community is clean and I have already recommended this community. I would also recommend A Place for Mom.
Anonymous - Toured community
Memory Care
July 20, 2016
I Enjoyed My Tour Of This Community
My tour of this facility went pretty well. I met with head of the administration, and he was very kind and informative. From what I saw the community appeared to be well maintained. The staff was nice and friendly as well. It was a very nice tour.
Anonymous - Toured community
Memory Care
June 19, 2016
First one. My on line look: Space looked small and tight. But after I was their it was cozy like a home. Staff had been with them long term. Heidi was very helpful to me to understand the process. I liked it as it felt like a home.
Anonymous - Resident/client
Memory Care
April 20, 2016
LOTS OF PROBLEMS HERE!
I would NEVER recommend this place. I stayed there for about a month: 1. The room call buttons either often didn't work, or they often didn't show up to answer them (even when they saw I was seriously sick!). 2. They forgot my meals 3 times ( I got the meals in my room). 3. It took 2 weeks for them to present my paperwork to sign, and answer my questions (on basics like when are meals, laundry done, etc). I requested that info often. 4. Many times, I requested copies of all the papers I had signed. A couple of days before I left, they only gave me some of those copies. 5. My bill was incorrectly calculated. 6. Numerous other incidences, for which I got constant lack of communication and many excuses, from the local and corporate staff. 7. There were a few GOOD things: Very clean, and fabulous homemade meals by the 2 chefs!
Viewing 1-20 out of 20 reviews
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Frequently Asked Questions about Bickford of West Des Moines
Bickford of West Des Moines offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Bickford of West Des Moines 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (515) 327-9400 to reach a resident at Bickford of West Des Moines.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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