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210 Airport Road, North Aurora, IL 60542
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Anonymous
-
Child of resident/client
4.5
Review for Asbury Gardens
I think that whether it be Asbury or any home, it is important to be active in the care of your loved one. I believe our loved ones get extra attention and care because we are there so often to build relationships with the staff.
About the facility Asbury Gardens
At Asbury Gardens, we provide an affordably priced and elegantly designed residential community for those 65 years or older in need of support with activities of daily living. We’ve been serving our wonderful residents since 2003 providing supportive living, memory care, and more.
Our goal is to provide the best personalized care and service to seniors with a moderate income. Our commitment to your care includes 24/7 supervision and security, as well as an abundance of services, activities, and amenities to fit every need or preference.
We strongly encourage our residents to take advantage of our game room, beauty salon and barbershop, community lounge, library, and planned daily activities. When you live here, you can enjoy worry-free and maintenance-free living at your own pace.
Community Services and Amenities
We want our residents to know they’re in good hands — every single day. From entertainment to care, we provide many assistive personal services and fun activities.
Our activities calendar is always changing, but you can expect to find:
- Outdoor movies
- Casino nights
- Bingo
- Community baseball
- Religious services
- Happy hours
Additional services and amenities include:
- Three meals each day
- Private mailboxes
- Private dining room
- Pet-friendly spaces
- Fully equipped laundry room
- Country store with snacks and toiletries
- Transportation assistance
Some of our personal care services include:
- Medication assistance
- Nutrition management
- Assistance with...
Read more
Senior living options offered
Assisted Living
Memory Care
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Amenities at Asbury Gardens
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Low / No Sodium
- Restaurant Style Dining
- Guest Meals
- Meals Provided
- Special Dining Programs
- Professional Chef
- No Sugar
Room Amenities
- Kitchenette
- Wi-Fi/high-speed internet
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Ground Floor Units
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Barber Shop
- Outdoor Common Areas
- TV Lounge
- Central Fireplace
- Library
- Indoor Common Areas
- Computer or Media Center
- Beauty Salon
- Indoor Atrium
- Outside Patio
- Meeting Room
Recreational areas
- Game Room
- Arts and Crafts Center
- Raised Garden Beds
- Piano or Organ
Services
- Grocery Shopping and Errands
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Filipino
- Spanish
- English
Activities
- Live Dance or Theater Performances
- Live Musical Performances
- Wii Bowling
- Visiting Chaplain or Priest
- Bible Study Group
- Art Classes
- Birthday Parties
- Catholic Services
- Activities On-site
- Other Religious Services
- Cooking Club
- Devotional Activities Offsite
- Choir / Singing Club
- Walking Club
- Trivia Games
- Happy Hour
- Day Trips and Outings
- Quilting or Sewing Club
- BBQs or Picnics
- Holiday Parties
- Stretching Classes
- Cooking Classes
- Yoga / Chair Yoga
- Men's Club
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210 Airport Road, North Aurora, IL 60542
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2.0
Review score
55 reviews
2.0
Review score
55 reviews
5 star
42%
4 star
33%
3 star
9%
2 star
9%
1 star
7%
9.8
Review score
66 reviews
9.8
Review score
66 reviews
5 star
69%
4 star
18%
3 star
8%
2 star
2%
1 star
3%
9.7
Review score
100 reviews
9.7
Review score
100 reviews
5 star
67%
4 star
22%
3 star
8%
2 star
1%
1 star
2%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
83%
4 star
9%
3 star
2%
2 star
2%
1 star
4%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Asbury Gardens
Write a review
A Place for Mom has scored Asbury Gardens with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Asbury Gardens has 55 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.7
Friendliness
4.0
Care Services
3.8
Staff
3.9
Meals & Dining
4.1
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Asbury Gardens with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Asbury Gardens has 55 reviews with an average "overall experience" of 3.8 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 55 reviews
Tina - Family/friend
Memory Care
March 6, 2024
Lost my 90 year old mother's teeth upper plate
I was told that my mother's teeth were lost her upper plate and that she had been taking them out and sitting them on the table in the recreation room but that is not true I've never seen my mother mess with her mouth or teeth in the 3 years she has been in this place I believe they were taken either by residents or an employee memory Care is on lockdown you cannot get in or get out without someone opening the doors for you so her teeth had to be in the area of her room or one of the other residents rooms I am so disappointed in this place how could this happen I called to talk to a manager and no one has returned my call it has been over two weeks I am so done with this place.
Anonymous - Family/friend
Assisted Living
September 15, 2022
Review for Asbury Gardens
I think that whether it be Asbury or any home, it is important to be active in the care of your loved one. I believe our loved ones get extra attention and care because we are there so often to build relationships with the staff.
Anonymous - Family/friend
Memory Care
May 18, 2022
Helpful and Hopeful
Everybody was very accommodating in the community. They made the transition from one community to another very easy and in a timely manner. The staff were consistently communicating with the family about our loved one.
The variety of food could be better for the residents.
anonymous - Family/friend
Memory Care
March 28, 2022
Our families experience
The facility is a little dated, but it is well maintained and always tidy. Our loved ones previous community, families were given a code that allowed them to come and go throughout the memory care unit but here the receptionist has to let us in. We are still getting used to it as its a new adjustment but at times we do have to wait if they are busy so we wish we were just allowed our own personalized code/card to allow us to come and go, but again we do understand it is for safety reasons. It is a bigger facility. but they meet the safety requirement's when it comes to the staff and resident ratio, but we do wish the memory care unit had a little bit more stimulation and engagement.
Anonymous - Toured community
Assisted Living
February 16, 2022
My Tour Experience at Asbury Gardens
Good community, wanted more interaction for my loved one.
Sheri RW - Family/friend
Assisted Living
October 24, 2021
Lack there of
The staff only appear to care But does not give the proper care.. after a while or get tired of the Dementia patients That's not right. As a family member I shouldn't have to keep eye on even making sure laundry is done Cleanliness etc.
Don M - Family/friend
Assisted Living
May 11, 2021
Caring and Excellence
I can not express enough how grateful I am to Asbury Gardens.
After my mom was diagnosed with vascular dementia we had to find a place quickly that would keep her safe, provide her with a dignified independent living situation and be affordable.
[name removed], the admissions coordinator met with me after the diagnosis and was able to provide us with all of the above. Within 10 days, my mom had a place to live.
My mom is happy, she is cared for, but most importantly, she is in a place that can help provide for her the care and support she needs at this time in her life.
Anonymous - Family/friend
Memory Care
July 1, 2020
Disappointed
Don't go there. We would not let my dad have his hearing aid and his teeth. They lost his hearing aid. They kept losing his things, glasses, hearing aids, and teeth. They did not keep the residents clean when they were eating or clean them up after meals. Many of the staff were negligent. They did not maintain the dignity of the residents.
Anonymous - Family/friend
Memory Care
June 28, 2019
Mom lives in the Memory Care
My Mom lives in the Memory Care portion. I feel like their care is adequate at best. Mom is always dressed but often the staff fail to put on her bra and socks. I feel like she sits in a wet Depends a large part of the day. They do have some activities, but many times no one helps Mom get to the activities. The residents in memory care do not have access to being outside. There used to be a large picture window the residents could look out, but it has been blocked in construction. The furniture is very worn. The nursing staff is friendly, but the caregivers do not seem to care about the residents. My Mom's personal clothes often go missing. Communication with family is at a bare minimum. They call when Mom falls or has a med change, but I think they have to call at those times. Things like the construction or the status of our Medicaid application are never addressed. There is no family newsletter. I have called about the Medicaid application, but no one has returned my call. I think the staff we originally met with has left, but we have not heard from her replacement. I am very dissatisfied with this facility, but I have no idea what my other options are.
Linda F. - Toured community
Memory Care
May 22, 2019
Wonderful Atmosphere!
I was pleased to tour the Asbury Gardens Senior Living and Skilled Nursing Facility this morning. The staff had been friendly and informative on the phone but in person, the Asbury staff shined. I was shown the patient rooms that had just been modernized with technology to alert the staff to unusual activity in the room, which could prevent a medical emergency.
The common areas were all filled with supervised activity and happy residents. The physical therapy staff were so enthusiastic and welcoming. It made me want to move in tomorrow! I was sorry that my brother felt the center was too far from his home to place my Mom. It was perfect for her.
Sandra L. Haimann, Caregiver for Gail Masiulewicz - Family/friend
Memory Care
November 10, 2018
General Review regarding Asbury Gardens
For the most part I think Asbury Gardens does a very good job and are very competent. The criticism I have is of the Food Menus or lack thereof. In the past they had a very incompentent chef, but that I understand has been corrected. However,there is still not enough attention paid to offering their inhabitants proper diet for their medical conditions. There is still too much pork, ham and gravy put on all meals which all of us know is not good for diabetics. They do not offer a separate menu for diabetics. Consequently, if you are diabetic because of their inactivity, you will gain weight because of the carbs which then increases sugar and weight gain which then impacts other medical condiditions
Response from Asbury Gardens
November 19, 2018
Sandra,
Thank you so much for your favorable review and comments about Asbury Gardens. We take the care and nutritional needs of our residents and guests very serious here at Asbury, and follow all regulations and guidelines set forth by Health and Family Services.
Assistant Administrator Nathan mentioned that the two of you spoke recently, and based on that discussion we are in the process of adding a few choices to our alternate menu to address certain dietary needs, and would ask that you reconnect with Nathan so he can let you know what our plan is. This will give our residents the ability to make better choices when looking at the daily menu.
Thank you again for your review, we look forward to speaking with you.
Anonymous - Toured community
Memory Care
June 20, 2018
This is a great place with a decent sized community. When I visited they had live entertainment and residents were dancing. I lived the energy here and will keep them in mind should my mom need more care.
Response from Asbury Gardens
June 27, 2018
Hello,
Thank you very much for taking the time to leave such wonderful feedback.
Your feedback is very important and we strive for excellent service.
Please let us know if we can be of service to you in the future.
Thanks again and have a nice day.
Judy's Family - Family/friend
Memory Care
April 16, 2018
Gift from the Heavens
Asbury Gardens was a gift from the heavens for my Mom. We placed her in the memory care unit there in mid-2014 and have nothing but good things to say. Perfection does not exist when it comes to these things, but I can tell you from first hand experience Asbury Gardens does a fantastic job. Alzheimer's can be extremely challenging to deal with and I am so thankful the staff at Asbury Gardens was there to help.
Placing a loved one in the care of others is incredibly stressful. We made a good decision and would gladly make the same choice all over again.
Anonymous - Toured community
Memory Care
April 8, 2018
[name removed] guidance, expertise, and friendliness are exemplary. I never felt rushed, the community tour was great, and the information provided was excellent.
Anonymous - Toured community
Memory Care
March 17, 2018
Nice facilities, very light and airy. Lots of common rooms for activities. Good plan for progressive care and transition to skilled nursing. Some odors were off-putting.
Anonymous - Toured community
Memory Care
March 4, 2018
Very appealing facility. The staff I encountered were pleasant and residents seemed happy. Clean
Anonymous - Toured community
Memory Care
December 17, 2017
I was impressed with this supportive living community two years ago, when I tried to get my mom and her husband to transition before it was "too late." The continuum of care model was very attractive, with the addition of their SNF as well as memory care a distinct advantage. I hadn't toured memory care till now, and must say I was disappointed at the space. There seemed to be minimal common area, the hallways are long and painted dark, the staff was courteous but not overly friendly and engaged. There is a 1-2 month waiting list for memory care. That said, had Mom not come into a small "windfall," this likely would have been her one and only option other than Medicaid nursing home placement.
Anonymous - Toured community
Memory Care
November 28, 2017
We toured this community
We went on a tour and it was good. The staff was knowledgable and answered all of our questions. The memory care here looked more institutionalized. It was a clean and nice community.
Anonymous - Toured community
Memory Care
November 20, 2017
2nd Choice
We really liked this community.It was just a little further away from the family. We had appointment for the tour but had to wait for them. The staff seemed overwhelmed maybe a little understaffed. They had good activities and clean community. They do accept medicaid which is a plus.
Concerned Daughter - Family/friend
Memory Care
October 17, 2017
Don't be fooled by a slick tour and recent renovation
My father went to Asbury Gardens for rehab after hip surgery. There were a few friendly and helpful staff but I encountered problems with just about everyone else. Their lack of communication skills is a huge problem. My father contracted pneumonia while he was there and no one from the staff called me to tell me they had ordered a chest xray, diagnosed pneumonia and put him on antibiotics. The activity/dining room is uncomfortably hot. When I asked about it I was told that they kept it that way for patients because they're always cold nevermind that the rest of the facility is very cold. Later I overheard a maintenance man telling staff to keep the curtains drawn to help keep the temperature down because something was wrong with the a/c in that room. It was never fixed while Dad was there. The social worker is ridiculously hard to get a hold of and unhelpful. PT staff has no clue how to deal with someone with dementia. A patient was picking on another patient and the aides just laughed and did nothing. I could go on and on but I'll end with if you have another option besides Asbury, take it.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
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Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about Asbury Gardens
Asbury Gardens offers Studio. Learn more.
A Place for Mom has scored Asbury Gardens 2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (630) 896-7778 to reach a resident at Asbury Gardens.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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