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BrightStar Care of Springfield, IL

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426 South 5th St, Suite 200, Springfield, IL 62701

For more information about home care options:
(866) 374-4058
5 reviews
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BrightStar Care of Springfield, IL
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BrightStar Care of Springfield, IL
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Anonymous
-
Family/friend
4.0
So far so good
The caregiver we have had come out to the house a couple of times has been good. They are able to help around the house, be a companion and assist wherever they are needed. They made setting up the service easy and explained everything up front. I hope things will continue to go well.

About the facility
BrightStar Care of Springfield, IL

BrightStar Care of Springfield, IL in Springfield, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at BrightStar Care of Springfield, IL

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Respite Care
  • Toileting
  • Transfer Assistance

Compare

BrightStar Care of Springfield, IL
BrightStar Care of Springfield, IL

426 South 5th St, Suite 200, Springfield, IL 62701

Home Instead - Morton, IL undefined
Home Instead - Morton, IL

104 W Jefferson St, Morton, IL 61550

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Home Instead - Springfield, IL

2055 West Iles Ave., Suite H, Springfield, IL 62704

Visiting Angels - Springfield, IL undefined
Visiting Angels - Springfield, IL

2731 S Macarthur Ave. Suite 201, Springfield, IL 62704

5 reviews
3 reviews
4 reviews
1 review
Starting rate
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Starting rate
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Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Overnight rate
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Overnight rate
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Overnight rate
Starting at $XX/hr
Overnight rate
Starting at $XX/hr
Weekend rate
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Weekend rate
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Weekend rate
Starting at $XX/hr
Weekend rate
Starting at $XX/hr

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available

Reviews

for BrightStar Care of Springfield, IL

Overall Experience
3.2
Friendliness
3.4
Care Services
3.4
Value for Cost
3.2
Parent company
BrightStar Healthcare
3.5
Review score212 reviews143 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Kimberly S Wilson
Home Care
September 18, 2025
1.0
No Staff! Lowest quality of staffing. Poor mgmt.
Imagine needing care for your loved one, and they don't have any staff to fill shifts for care....... They have a huge problem with lack of staff and/or quality staff. Having someone come into your home smelling like marijuana is what I want as a compassionate caregiver. Someone sitting on the couch on their phone all day, sleeping when they should be caring for my loved one. Not showing up on time or not showing up at all. I do not recommend.
Friendliness
2
Value for Cost
1
Care Services
2
Emily - Industry reviewer
Home Care
May 25, 2025
1.0
I wanted this to be my career
I worked for BrightStar Care of Springfield- Decatur, Peoria & Bloomington for over a year, while I appreciated the opportunity to gain experience in the industry, there were several challenges that made it a difficult work environment. Communication from the director of operations was often unclear, and expectations were frequently shifted without notice, making it hard to plan effectively. Support for employee growth and feedback was minimal, and the company culture often felt more reactive than proactive. I hope the organization considers investing more in leadership development and employee well-being.
Friendliness
1
Value for Cost
1
Care Services
1
Anonymous - Family/friend
Home Care
July 5, 2017
4.0
Verified Review
So far so good
The caregiver we have had come out to the house a couple of times has been good. They are able to help around the house, be a companion and assist wherever they are needed. They made setting up the service easy and explained everything up front. I hope things will continue to go well.
Friendliness
4
Value for Cost
4
Care Services
4
Anonymous
Home Care
March 17, 2017
5.0
Verified Review
They are the best!
This staff has been wonderful. Everyone is punctual and they are very responsive to my mom's needs. Mom likes her staff and that they are so caring. We are really pleased with what has been going on.
Friendliness
5
Value for Cost
5
Care Services
5
Anonymous
Home Care
October 18, 2016
5.0
Verified Review
Helpful Caregivers!
The Caregivers from the BrightStar Care place are wonderful. The person that comes in helps with some cleaning and making sure that my loved one eats. They help prepare some meals for him and if i need help with some cleaning they will assist with that as well. I haven't noticed them doing activities with my loved one but, he seems happy and i would recommend them.
Friendliness
5
Value for Cost
5
Care Services
5
Viewing 1-5 out of 5 reviews

Frequently Asked Questions
about BrightStar Care of Springfield, IL

A Place for Mom has scored BrightStar Care of Springfield, IL 1 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (217) 318-3396 to reach a resident at BrightStar Care of Springfield, IL.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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