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1040 Campbell Station Parkway, Spring Hill, TN 37174
17 reviews
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Jeanne S
-
Child of resident/client
5.0
Great staff
We chose Willow Springs because it is a smaller facility and they are very caring. Whenever I call I am always able to get through to someone and they have been great with communication. It is easy to get continuum of care, the doctors come there so we don't have to take her out and the medicines are ordered through the pharmacy. The only downside is that after 6, they do not have a nurse on staff. Overall I would recommend. [name removed]the nurse is absolutely fabulous, she is a go getter and so thorough. The manager [name removed] is wonderful as well.
About the facility Willow Springs and Arbors at Willow Springs
Willow Springs and Arbors at Willow Springs in Spring Hill, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Willow Springs and Arbors at Willow Springs
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Memory Care
- Diabetic Care
- Medication Management
Meals & Dining
- Gluten-free
- Guest Meals
- Meals Provided
- Restaurant Style Dining
- Low / No Sodium
- No Sugar
- Vegetarian
Room Amenities
- Ground Floor Units
- Handicap Accessible
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Kitchenette
- Bath Tubs
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Resident Parking Available
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Outdoor Common Areas
- Barber Shop
- Meeting Room
- Outside Patio
- Beauty Salon
- TV Lounge
- Library
- Indoor Common Areas
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Cooking Classes
- Birthday Parties
- Devotional Activities Offsite
- Trivia Games
- Activities Off-site
- Activities On-site
- Devotional Activities On-Site
- Live Well Programs
- Holiday Parties
- Wii Bowling
- Sensory-based Programs
- Reminiscence Programs
- Pet-focused Programs
- Gardening Club
- Live Musical Performances
- BBQs or Picnics
- Stretching Classes
Compare
Willow Springs and Arbors at Willow Springs
1040 Campbell Station Parkway, Spring Hill, TN 37174
Belmont Village Green Hills
4206 Stammer Place, Nashville, TN 37215
Brookdale Belle Meade
6767 Brookmont Terrace, Nashville, TN 37205
Vitality Living Hendersonville
419 E Main St, Hendersonville, TN 37075
Review score not available
9.8
Review score
62 reviews
9.8
Review score
62 reviews
5 star
59%
4 star
31%
3 star
6%
2 star
2%
1 star
2%
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
60%
4 star
33%
3 star
7%
2 star
0%
1 star
0%
9.7
Review score
93 reviews
9.7
Review score
93 reviews
5 star
67%
4 star
19%
3 star
5%
2 star
3%
1 star
6%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Willow Springs and Arbors at Willow Springs
17 reviews
Write a reviewA Place for Mom has scored Willow Springs and Arbors at Willow Springs with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Willow Springs and Arbors at Willow Springs has 17 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
5.0
Meals & Dining
5.0
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Willow Springs and Arbors at Willow Springs with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Willow Springs and Arbors at Willow Springs has 17 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Jeanne S - Family/friend
Assisted Living
January 19, 2022
Great staff
We chose Willow Springs because it is a smaller facility and they are very caring. Whenever I call I am always able to get through to someone and they have been great with communication. It is easy to get continuum of care, the doctors come there so we don't have to take her out and the medicines are ordered through the pharmacy. The only downside is that after 6, they do not have a nurse on staff. Overall I would recommend. [name removed]the nurse is absolutely fabulous, she is a go getter and so thorough. The manager [name removed] is wonderful as well.
Anonymous - Toured community
Memory Care
February 20, 2018
Extremely nice director and staff. It is a great location and a small setting that feels very home like. The only thing is that the room was small for two people. Will keep in mind for the future.
Anonymous - Toured community
Memory Care
April 11, 2017
Great Facility!!
I thought this facility was really nice and had a lot of great amenities they had to offer all of there residents. They had a nice open floor plan with a great dinning room as well as dinning room. The staff was very professional and gave my mom and I lots of detailed information of there community. It was just out of our price range that we had budgeted for.
Anonymous - Family/friend
Memory Care
September 12, 2016
Good Experience Here, But Their Meal Program Needs Improvements
It has been good experience for father here at this community. I know he is safe and in good here. It is a good looking community, they do a good job with the cleanliness. There are nice activities offered for the residents. I will say that I think their meal program needs improvements. They have a kind staff here, they are good at what they do. It is a smaller community compared to others, but it has worked out very well. This is a community I would recommend.
Anonymous - Toured community
Memory Care
October 8, 2015
Some Improvements Needed
I found that they were not bathing and showering the residents like they should have been. The food is not particularly good either. The residents do not have many choices, what they have is what they have. The staff is pretty good.
Anonymous - Family/friend
Memory Care
October 2, 2015
all inclusive services
Willow Springs Assisted Living are being very good to us about the price they are giving us. Just having the all inclusive services at this facility is huge. The director Pam is phenomenal. The staff are wonderful. The customer service rep went out of her way to meet with us. Across the board they have been helpful. The staff even helped us move my parents in. The whole package here is just phenomenal. I am very pleased.
Anonymous - Family/friend
Memory Care
July 7, 2015
Nice place!
Overall I think they do a good job at Willow Springs Assisted Living. The facility itself is well kept and clean, and I like that it is on the smaller side. The staff is friendly and professional, and the residents seem well cared for. I do wish there was a bit more range in the medical services they provide, however.
Anonymous - Family/friend
Memory Care
April 28, 2015
Very friendly, kind, and loving
My mom is very happy there at Willow Springs Assisted Living. They are very nice to her. The director, Pam, is amazing. Very friendly, kind, and loving. She is really a wonderful gal. Everyone there is just really very sweet. They have been very good to mom. They are very good at responding any time we have any questions or requests.
Anonymous - Family/friend
Memory Care
April 4, 2015
Willow Springs
I think so far its doing good. It a very clean facility and friendly staff. The lady that helped find this place is a awesome lady and wouldnt ask for anyone else.
Anonymous - Family/friend
Memory Care
March 3, 2015
I am very pleased with them
I had already interviewed them before. I chose them because I was in a emergency situation with my husband and they were very helpful. They were very understanding and it was a clean place. They helped me in every way they could. I am very pleased and I would use them again.
Anonymous - Toured community
Memory Care
December 19, 2014
I got a very nice feeling when I entered this facility. It is small compared to some but very homey and the staff and residents spoke and all seemed happy. The director had people poking their head into her office as we met and it seems like one big family. There is two different facilities, one with basic assisted living and another with more intense care for memory residents. The rooms were spacious and all had walk in showers. There is not fee for level of care. It is all included. The only down side was they are small so no van to transport residents to outing. Pam Williams, the Administrator said they take residents in their personal cars to Walmart, etc for outing.
Susan R. - Family/friend
Memory Care
August 8, 2014
Wonderful Assisted Living in Spring Hill TN area
My families experience with Willow Springs has been excellent in all regards.
The staff is always friendly and ready to help or answer questions. They were infinitely patient with my mother who was NOT thrilled to be moved at first but came to really enjoy the staff, other residents and many activities.
The facility is always clean and neat as a pin and my mom says the meals are very good.
I especially liked that most services are available at Willow Springs. My mother is 95 and taking her out is hard on her so having most things taken care of in house was wonderful.
I would highly recommend Willow Springs to anyone who needs some help with care of your loved ones.
Son - Toured community
Memory Care
September 16, 2013
No Door Locks
It's an assisted living place. It was okay. The only thing I didn't like was the didn't have any door locks because it's assisted living, not independent living. The place is nice. It just wasn't what I was looking for.
A Place For Mom Customer - Toured community
Memory Care
June 9, 2013
Staff was friendly and faci...
Staff was friendly and facility was very clean. Alzheimer's residents are in a separate building. All rooms the same size with furniture furnished. Cost covers all services and they do not recommend TV nor phones in rooms. Nice setting room for residents in the center of building for residents to watch TV. Large outside area well secured. Cost is $165 per day for private room or $131 for semi-private. The Day Care service is $10 per day. extra. Has 14 rooms.
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
we visited this location today. We w...
we visited this location today. We were very impressed. I think it would be a perfect fit for them. Small population and rooms still available, but filling fast - this is a brand new faciliity. Very reasonable for what you get - it seems. Doctors appointments have to handled by family. No transportation to doctor's visits or other outings. Breakfast served on demand- no set time. Immaculately clean and residents we saw looked happy.
A Place For Mom Customer - Toured community
Memory Care
December 22, 2012
Very nice. One bedroom would have be...
Very nice. One bedroom would have been perfect, but 2 people are not allowed by the fire marshall in the one bedroom. The "Alcove" is the next best choice. Waiting list right now. nonrefundable deposit (unless your needs change). They have furniture is desired at no additional expense. Meals have nice options for picky eaters and breakfast can be at any time.
A Place For Mom Customer - Toured community
Memory Care
December 12, 2012
beautiful facility; friendly staff; m...
beautiful facility; friendly staff; met several residents; may not be affordable without sharing a room
Viewing 1-17 out of 17 reviews
Neighborhoods around Willow Springs and Arbors at Willow Springs
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about Willow Springs and Arbors at Willow Springs
Willow Springs and Arbors at Willow Springs offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (615) 302-1310 to reach a resident at Willow Springs and Arbors at Willow Springs.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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