Where the Heart is

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washington/burlington

Where the Heart is

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My mother died only 1 month after moving in. She was too far gone to take part in any activities. I think for the amount of care my mother needed, they did a very good job. We knew she was well cared for. My dad was able to spend every day with her. It was clean, well run, and they had good security measures. Overall I would recommend Where the Heart Is.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Where the Heart is ","reviewContent":"We cant really speak to the current situation there. No place is perfect but the staff at Where the Heart is really wants what is best for your parents. It was clean and the staff for the most part were very caring. Even with staff shortages, they gave it their all. Activities were always there for mom and dad to take advantage of if they were up for it. Both of our parents passed away - dad in 2022 and mom in 2023 so its been a year since we had anything to do with Where The Heart Is","reviewerDisplayName":"LV","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice staff, clean, accommodating to her spend down situation. ","reviewContent":"My friend was the actual client, she was at another care facility that had promised her a Medicaid room in 2 years after her spend down was utilized. After 1 year she was told by the other facility that they will not have a Medicaid room available because there are too many people on the waiting list and recommended another facility. She only had 1 year in her savings so she no longer had enough spend down money to find another place. Fortunately, Where the Heart Is took her in. She was there for 6 months and decided to move back East to be closer to her daughter.","reviewerDisplayName":"cheryl L","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"So Thankful to Find This Place","reviewContent":"“Where The Heart Is” says it all! A caring staff and a home-like environment make this place the perfect option for someone who needs care and companionship. The support and care they provide is vital for their residents and the families of those who rely upon them. ","reviewerDisplayName":"Chris M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Thank you","reviewContent":"Thank you for the beautiful flower arrangement. It helped make our celebration even more special. It was a beautiful day filled with flowers, people, kind words and memories. [name removed] thank you for joining us. Thank you for all the wonderful care. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Thank you","reviewContent":"To all the staff at Where the Heart Is, thank you for loving and dedicating service and care for our mom with the warmest wishes. ","reviewerDisplayName":"Deanne W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Thank you","reviewContent":"We are so grateful and thankful that our mom has made Where the Heart is her home. She is comfortable and feels a part of your community now. Thank you and all of the people you work with for all the love and care you are providing. It's not easy to grow old and to move to a new place after losing a spouse but you have made the transition a great one for our mom. ","reviewerDisplayName":"Karen B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A very homey place","reviewContent":"After looking at the different options for assisted living, Where The Heart Is was the clear winner. It looks more like a comfortable home than a nursing facility and the staff has been top notch! They were will to work with us and be flexible where we needed them to be flexible. My mom is very happy with her room, the food and all of the activities. All of the aids treat her like she was their own mother and they spend the time needed to build a relationship with her. I’m really glad we found this place and would recommend it to anyone.","reviewerDisplayName":"Stan C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Thank you!","reviewContent":"Thank you for all you do! Merry Christmas & Happy New Year!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Had heard such good things about the facility. It was the only place that she would would agree to move in. A bit disappointing especially with the food. Too spicy, too much pepper, menu plan is very interesting at best. Prefers to eat in her room but facility is not happy about that.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Frontier Senior Living","slug":"frontier-senior-living-267","averageReviewScoreDisplay":8.3,"communityCount":108,"reviewCount":3179}},"communityName":"Where the Heart is","leadgenCompleted":false}

140364

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410 S Norris St, Burlington, WA 98233

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98233

Burlington

WA

null

2024

<p>Where The Heart Is has been designed as four assisted-living communities within one building. Each community has its own living room for visiting, television viewing or just relaxing, and a dining room where three meals are served each day. The library serves as a place for activities like a game of cards, reading or bible study.</p> <p>The layout of each community encourages social interaction and fosters better relationships. Our staff is more aware of activity levels and has a greater opportunity to get to know each resident.</p> <p>It makes sense. If a resident need only step outside their door for a bite to eat or for a game of cards they are likely to participate. If they have to walk down a long hallway or leave their floor to take part, they may not choose to do it as easily.</p> <p>Our staff is chosen for their experience, ability and flair for interaction between residents and co-workers. The concept of customer service from yesteryear can be found at Where The Heart Is.</p> <p>The Cottage is specifically designed for high functioning residents with Alzheimer's or Dementia. The goal of the Cottage is to maintain a more active role in the early stages of Alzheimer's that will give the individual a better quality of life. A hobby room for arts and crafts was added as studies have shown early-stage Alzheimer's sufferers' often benefit and even excel in those activities.</p> <p>Where The Heart Is is more than a place to live - it is a community. Enjoy our salon, our library, our gardens, and our open living and activity lounges. Where The Heart Is exemplifies love, family, friends and a sense of pride.<br></p>

<p>Where The Heart Is has been designed as four assisted-living communities within one building. Each community has its own living room for visiting, television viewing or just relaxing, and a dining room where three meals are served each day. The library serves as a place for activities like a game of cards, reading or bible study.</p> <p>The layout of each community encourages social interaction and fosters better relationships. Our staff is more aware of activity levels and has a greater opportunity to get to know each resident.</p> <p>It makes sense. If a resident need only step outside their door for a bite to eat or for a game of cards they are likely to participate. If they have to walk down a long hallway or leave their floor to take part, they may not choose to do it as easily.</p> <p>Our staff is chosen for their experience, ability and flair for interaction between residents and co-workers. The concept of customer service from yesteryear can be found at Where The Heart Is.</p> <p>The Cottage is specifically designed for high functioning residents with Alzheimer's or Dementia. The goal of the Cottage is to maintain a more active role in the early stages...</p>

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