About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia.
Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Home Care Home care relies on trained aides to provide companionship and non-medical care for seniors living at home. Complete guide to home careBest of 2024 Home Care Winners
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
More About Veterans Benefits
Senior Living Awards
How Our Service Works
Caregiver ResourcesAdd Review(866) 374-4058
Talk to a local advisor for FREE
Who are you searching for?
Complete form to see the list we made for youWhen you provide your contact information, you’ll get personalized options.
3315 Executive Dr, Joliet, IL 60431
For more information about senior living options:
1515 Photos available
Connect With A Place for Mom Advisor:
Please enter a valid full name.
Please enter a valid phone number.
Please enter a valid email address.
By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Karen P
-
Child of resident/client
5.0
Highly recommended facility for Mom
The one thing I wish I knew before selecting a place for mom is if the facility supplied furniture (bed, chair, television, etc). The staff was excellent I helping get mom settled once I got her furniture set-up. Even though mom only stayed for 5 weeks she really enjoyed her short stay there. I was satisfied with the services provided by Rock Run Place Memory Center.
About the facility Trustwell Living at Rock Run Place Memory Care
Trustwell Living at Rock Run Place Memory Care in Joliet, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
Is this your business? Claim your A Place for Mom listing
Amenities at Trustwell Living at Rock Run Place Memory Care
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Diabetic Care
- Medication Management
- Incontinence Care
- High Acuity Care
- Non-Ambulatory Care
Meals & Dining
- Restaurant Style Dining
- Meals Provided
- Professional Chef
- Vegetarian
- No Sugar
- Low / No Sodium
- Special Dining Programs
Room Amenities
- Wheelchair Accessible Showers
- Handicap Accessible
- Air Conditioned
- Ground Floor Units
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Outside Patio
- Barber Shop
- Meeting Room
- Outdoor Common Areas
- Indoor Common Areas
- Library
- TV Lounge
- Main Street Shops
- Private Bath
- Central Fireplace
- Beauty Salon
Recreational areas
- Game Room
- Piano or Organ
- Raised Garden Beds
- Arts and Crafts Center
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Activities
- Holiday Parties
- Live Well Programs
- Yoga / Chair Yoga
- Light Therapy Programs
- Brain fitness / Dakim
- Devotional Activities On-Site
- Happy Hour
- Trivia Games
- Activities Off-site
- Art Classes
- Activities On-site
- Birthday Parties
- Community Service Programs
- Day Trips and Outings
- Cooking Classes
- Educational Speakers / Life Long Learning
- Stretching Classes
- BBQs or Picnics
- Live Musical Performances
- Gardening Club
- Live Dance or Theater Performances
- Karaoke
- Intergenerational Programs
- Forever Fit
- Pet-focused Programs
- Reminiscence Programs
- Dances
- Sensory-based Programs
- Wii Bowling
Compare
Trustwell Living at Rock Run Place Memory Care
3315 Executive Dr, Joliet, IL 60431
The Timbers of Shorewood
1100 N. River Road, Shorewood, IL 60404
StoryPoint Romeoville
605 Edward Dr, Romeoville, IL 60446
American House Cedarlake
14800 Van Dyke Road, Plainfield, IL 60544
6.3
Review score
63 reviews
6.3
Review score
63 reviews
5 star
44%
4 star
27%
3 star
13%
2 star
8%
1 star
8%
9.8
Review score
89 reviews
9.8
Review score
89 reviews
5 star
77%
4 star
11%
3 star
7%
2 star
1%
1 star
4%
9.7
Review score
168 reviews
9.7
Review score
168 reviews
5 star
64%
4 star
21%
3 star
6%
2 star
4%
1 star
5%
9.5
Review score
82 reviews
9.5
Review score
82 reviews
5 star
60%
4 star
24%
3 star
7%
2 star
5%
1 star
4%
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Reviews
for Trustwell Living at Rock Run Place Memory Care
Write a review
A Place for Mom has scored Trustwell Living at Rock Run Place Memory Care with 6.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Trustwell Living at Rock Run Place Memory Care has 63 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.8
Staff
3.6
Meals & Dining
3.8
Activities
4.1
Value for Cost
3.8
A Place for Mom has scored Trustwell Living at Rock Run Place Memory Care with 6.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Trustwell Living at Rock Run Place Memory Care has 63 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 63 reviews
Karen P - Family/friend
Memory Care
June 25, 2024
Highly recommended facility for Mom
The one thing I wish I knew before selecting a place for mom is if the facility supplied furniture (bed, chair, television, etc). The staff was excellent I helping get mom settled once I got her furniture set-up. Even though mom only stayed for 5 weeks she really enjoyed her short stay there. I was satisfied with the services provided by Rock Run Place Memory Center.
Deborah - Family/friend
Memory Care
May 13, 2024
Review for Trustwell Living at Rock Run Place Memory Care
I would tell a friend, not to go to rock run and send them somewhere else. The place is dirty and too much change of personal and no one in mgmt cares about anything. This place is no different than a nursing home .
Audrey - Family/friend
Memory Care
September 20, 2023
I would recommend
Overall, we had a very positive experience from the very beginning of information gathering and explanation of services, etc. during her stay she was very well cared for she was comfortable. Their visitation was great and the nursing staff was always very nice and helpful. The problem came upon her exit at the beginning I made them aware that this was a spend down situation so we would essentially keep her there until she ran out of money and then we would look at next level of care. They assured me that they would assist and told me since they know her situation, the best that they would be able to point us in the right direction for the next level of care. That never happened, they wanted 30 days notice I gave them 60 days. I was waiting for them to help me start making phone calls and trying to get her placed . I actually had to bring her back home because the Director said to me and I quote well what are you going to do if you can't get her in anywhere? I said I hadn't even thought that was a possibility and she said oh no we've had to have people take their loved ones to hotels. She made one phone call on my behalf and that was it. So that was extremely disappointing and put my family in a really bad situation.
MM - Family/friend
Memory Care
March 28, 2023
Wonderful Choice
It's been a good experience. Great nursing staff. Activities have been wonderful for Mom. The room is spacious, and the interior outdoor patio is wonderful for my Mother on nice days.
Response from Trustwell Living at Rock Run Place Memory Care
March 28, 2023
Thanks for the 4 stars! We appreciate it. – Team Enlivant
Anonymous - Family/friend
Memory Care
February 9, 2023
A nice community, but needs improvements
One reason our loved one is still at the facility is because of [name removed] who is the sales rep - we found her to be so lovely, and so caring towards our loved one. She has done an awesome job and we wish they had more staff like her. We would recommend this community to other family's if the following improvements are made. They need to improve on their friendliness towards family's as well as their follow up and communication. The cleanliness could be better and the food is terrible.
Response from Trustwell Living at Rock Run Place Memory Care
February 9, 2023
Hi, thank you for the feedback. We appreciate you sharing your concerns, and we’re sorry to hear this. We’ll pass your feedback along to the team at Rock Run Place, and if you have any additional feedback, feel free to give us a call at 1- 844-Enlivant so we can look into this further. Thank you again! – Team Enlivant
anonymous - Toured community
Memory Care
October 13, 2022
Tour experience
We had a very good tour experience with Rock Run Place. The people were all very friendly and the facility was nice and clean. The rooms were also very large.
It did smell of urine when we walked in, but who knows we may have gone on a bad day. The thing that deterred us away from Rock Run Place was the fact that we would have had to furnish everything. We did not have the capacity to do that.
Response from Trustwell Living at Rock Run Place Memory Care
October 14, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
Anonymous - Family/friend
Memory Care
September 16, 2022
I really like how open and available the staff are. They offer plenty of activities. Housekeeping could be a little better in the rooms. Clothes disappear in the laundry and 2 pair of my mom's glasses have disappeared. Otherwise, staff is superb.
Response from Trustwell Living at Rock Run Place Memory Care
October 14, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us. Thank you again! – Team Enlivant
anonymous - Family/friend
Memory Care
October 7, 2021
During a very difficult tine, they were helpful and welcoming
Even during the pandemic the staff members encouraged families to come and visit. They built an enclosed glass patio so the families and residents could visit while still being safe which we really appreciated that. Sometimes our loved one complains about the meals, but she is picky so we have to take that with a grain of salt. All in all the meals are good. They do have activities and when our loved one needs to go back to a community we will look no further. Rock Run was a great place for our loved one.
M P - Family/friend
Memory Care
October 4, 2021
Rock Run Cares
They are very caring towards the residents. My loved one is happy here. I approve of the community, and I believe you would as well.
They have some creative activities available for the residents to participate in.
Anonymous - Family/friend
Memory Care
September 23, 2021
Below Dismal
I would recommend you go somewhere else. We are getting ready to move my loved one out of the community. The community doesn't uphold their promises.
There have been times our family have heard the caregivers yelling at the residents.
Response from Trustwell Living at Rock Run Place Memory Care
September 24, 2021
We would like to offer you and your family our deepest and most sincere condolences. We are saddened to see this and understand your concerns. Our team is dedicated to meeting our residents' needs as they are always our #1 priority. Don't hesitate to call our Enlivant Cares line at 1-888-777-4780 to discuss the matter further.
anonymous - Family/friend
Memory Care
August 13, 2021
Hit or miss is not good enough
Facility is essentially unstaffed during the evening and overnight hours. The main number is almost always unanswered, as it switches from location to location. Excuses are the norm when you can reach someone during the day. Some staff is caring but many functions appear to be understaffed.
Response from Trustwell Living at Rock Run Place Memory Care
August 17, 2021
We are very saddened to see this, as our residents are always our #1 priority. Please contact our Enlivant Cares line at 1-888-777-4780 to elaborate on your experience.
D S - Family/friend
Memory Care
August 3, 2021
I would say not to go there or place your loved one in the memory care area. The staff were easy to work with. It seemed my concerns were never resolved.
They did have activities for residents to choose from.
Response from Trustwell Living at Rock Run Place Memory Care
August 3, 2021
Thank you for sharing your feedback. Our residents are always our #1 priority. Please contact our Enlivant Cares line at 1-888-777-4780 to elaborate on your experience.
anonymous - Family/friend
Memory Care
May 25, 2021
employees
All the employees have made this a very comforting experience for our parents. Very personable and friendly while communicating with the residence.
Karen G - Family/friend
Memory Care
May 25, 2021
Great Staff
Staff are always positive and pleasant. My mother is well taken care of. The staff are always willing to take the time to discuss her health and care.
P. O. - Family/friend
Memory Care
April 20, 2021
A Good Place, COVID is in the Way
It is a good place. You do have to stay on top of the staff to make sure your loved one's daily living activities are being met. The staff didn't shave my loved one and I hardly recognized them when I visited for the first time. The supervisor was able to take care of this immediately for me that day.
LC - Family/friend
Memory Care
February 5, 2021
Our review
The community is lovely and very nice, and very modern. The cost is high and there are extra fees for additional care or services needed. I would definitely recommend this community to others
Cheri - Family/friend
Memory Care
January 14, 2021
Great Caring Staff and Community
I would recommend this community for your loved one. The activities director goes above and beyond. We used to have window visits; however it is too cold and we can't go in to see our loved one. I'm very thankful they have lots of activities and have kept the family involved.
Lynda Tomaszewski - Family/friend
Memory Care
November 10, 2020
My review of Rock Run place
This community jumps through hoops to make everyone happy, even though covid they are amazing.
The room sizes are great with their own closets and bathrooms.
The food, according to my mom is really good and she likes it.
I have already recommended this community
Anonymous - Family/friend
Memory Care
August 15, 2020
Thankful Dad’s Safe and Happy
Our father lives at Rock Run - MC. He is happy and healthy. The staff treats him like family and he seems very comfortable with them. Before COVID my family visited often and we were very impressed by the kindness shown to our father.
Nancy LaCloche - Family/friend
Memory Care
August 7, 2020
Grandma Kay's new Home.
Our family member has been a resident in Memory Care for three weeks, and We have to say, We are very happy and excited for her. She is settled in quite nicely, and the change in her mood, health and disposition has been incredible. Thank you to all the respectful staff that has helped her to feel at home.
It is very comforting to know her care is first and foremost
important to the wonderful Staff at Rock Run.
Neighborhoods around Trustwell Living at Rock Run Place Memory Care
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Trustwell Living at Rock Run Place Memory Care
Trustwell Living at Rock Run Place Memory Care offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Trustwell Living at Rock Run Place Memory Care 6.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (815) 725-2364 to reach a resident at Trustwell Living at Rock Run Place Memory Care.
Find Memory Care
9.7
Review score
168 reviews
9.7
Review score
168 reviews
5 star
64%
4 star
21%
3 star
6%
2 star
4%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
Welcome to StoryPoint Romeoville! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our various senior living options include independent living, assisted living, and memory care. Throughout each service...
8.8
Review score
72 reviews
8.8
Review score
72 reviews
5 star
79%
4 star
14%
3 star
3%
2 star
3%
1 star
1%
Studio, Semi-Private
You can trust that your loved one with Alzheimer's or dementia is in good hands at family-owned and operated Encore at Bolingbrook, Illinois, assisted living memory care. We focus exclusively on memory care, providing care that's based on the most up-to-date research, for our residents with...
8.2
Review score
33 reviews
8.2
Review score
33 reviews
5 star
61%
4 star
21%
3 star
18%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
The Inn at Willow Falls was designed with consideration for every facet of a secure and enriching senior lifestyle — from a choice of meticulously designed apartments to a complete program of supportive care and social services. Residents will delight in the beautiful grounds, the comfortable...
9.2
Review score
53 reviews
9.2
Review score
53 reviews
5 star
57%
4 star
26%
3 star
8%
2 star
0%
1 star
9%
Studio, 1bd, 2bd
Thoughtfully designed to help older adults enjoy greater well-being, StoryPoint Bolingbrook is an assisted living and memory care community serving the families of Bolingbrook and Naperville.Whether residents select a spacious studio, one- or two-bedroom apartment, they will have access to a...
9.0
Review score
87 reviews
9.0
Review score
87 reviews
5 star
39%
4 star
41%
3 star
13%
2 star
0%
1 star
7%
Studio, 1bd, 2bd
The living is easy here because the services are second to none!' HarborChase of Plainfield conveniently serves the assisted living and memory care needs of seniors and families in and around the Plainfield area. Our community is situated on 3.8 acres just 35 miles southwest of Chicago. The...
3.0
Review score
15 reviews
3.0
Review score
15 reviews
5 star
41%
4 star
13%
3 star
33%
2 star
0%
1 star
13%
Studio, 1bd, Semi-Private
If you've yet to witness a vibrant senior living environment, it's high time you visited Bickford. From appetizing, home-cooked meals to the reassuring presence of our compassionate caregivers, your loved one is in for a treat. Our activity calendar is bursting at the seams, ensuring they're...
8.1
Review score
63 reviews
8.1
Review score
63 reviews
5 star
42%
4 star
29%
3 star
13%
2 star
10%
1 star
6%
Studio, 1bd, 2bd, Semi-Private
Rock Run Place offers a home like setting and cheerful smiles from our professional staff who greet you everyday. Assisted Living and Memory Care levels of care are available on our campus. Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to...
Studio, Semi-Private
8.2
Review score
38 reviews
8.2
Review score
38 reviews
5 star
47%
4 star
18%
3 star
16%
2 star
8%
1 star
11%
Studio, Semi-Private
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...
Other Senior Housing in Joliet, IL
Memory Care in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
Back to top