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Truewood by Merrill, New Bern

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2701 Amhurst Dr, New Bern, NC 28562

9.6
Review score
77 reviews
Add review
9.6
Review score
77 reviews
5 star
52%
4 star
30%
3 star
5%
2 star
5%
1 star
8%
See all reviews
8.8
Review score
2621 reviews
64 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, New Bern
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Truewood by Merrill, New Bern
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88 Floor plans available
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Branche
-
Spouse or partner of resident/client
5.0
Staff make Truewood a wonderful community.
Having to find a memory facility for my husband was very difficult. I visited many places. I am so grateful for having been referred to Truewood by A Place For Mom. I can say that Truewood has become not only my husband’s community but mine as well. What makes Truewood the safe happy pla

About the facility
Truewood by Merrill, New Bern

Truewood by Merrill, New Bern offers residents a cordial community and environment. As you approach the community, you’ll catch a glimpse of lovely fountains, boxwood bushes, and vibrant trees. With magnificent amenities and services, you get the chance to enjoy a peaceful yet energizing retirement. The community offers options for independent living, assisted living, and memory care to help accommodate various lifestyles.

Minutes from the community, you have an array of activities to enjoy. Shop big-box grocery and retail stores, choose to dine from a variety of cuisines, hit the putting greens at the local golf clubs, or stroll the area’s many parks. Medical offices and the local health campus are also conveniently close, enabling easy access to medical care for residents. Enjoy the perks of retirement in New Bern, today!

Community Services and Amenities

Independent living at a Truewood by Merrill community means you get to lead the lifestyle you desire without the hassle of daily chores. Team members happily take care of tasks such as housekeeping, home maintenance, and cooking, so that you can dedicate your time to treasured pastimes and friendships.

If you require additional support, the assisted living option offers customized care to offer you the right level...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Truewood by Merrill, New Bern

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Truewood by Merrill, New Bern

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Truewood by Merrill, New Bern
Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Home Place of New Bern
Home Place of New Bern

1309 McCarthy Blvd, New Bern, NC 28562

Navion of New Bern
Navion of New Bern

1336 South Glenburnie Road, New Bern, NC 28562

Good Shepherd Home for the Aged
Good Shepherd Home for the Aged

603 West St, New Bern, NC 28560

9.6
Review score
77 reviews
9.6
Review score
77 reviews
5 star
52%
4 star
30%
3 star
5%
2 star
5%
1 star
8%
9.4
Review score
11 reviews
9.4
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
8.6
Review score
18 reviews
8.6
Review score
18 reviews
5 star
44%
4 star
56%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at Truewood by Merrill, New Bern

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • International Cuisine
  • Special Dining Programs
  • Low / No Sodium
  • Vegetarian
  • Professional Chef
  • Guest Meals
  • Room Service
  • Meals Provided
  • Pureed Meals
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Garden View
  • Handicap Accessible
  • Full kitchen
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Atrium
  • Beauty Salon
  • Private Bath
  • TV Lounge
  • Barber Shop
  • Central Fireplace
  • Computer or Media Center
  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • Meeting Room
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Golf Course or Putting Green
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ
  • Game Room
  • Billiards Lounge

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Resident Band or Musicians
  • Wii Bowling
  • Dances
  • Pet-focused Programs
  • Tai Chi
  • Forever Fit
  • Karaoke
  • Gardening Club
  • Live Musical Performances
  • Book Club
  • Visiting Rabbi
  • Stretching Classes
  • Cards / Pinochle Club
  • Educational Speakers / Life Long Learning
  • Christian Services
  • Bridge Club
  • Men's Club
  • Community Service Programs
  • Birthday Parties
  • Montessori Programs
  • Activities Off-site
  • Trivia Games
  • Bible Study Group
  • Activities On-site
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Quilting or Sewing Club
  • Holiday Parties
  • Protestant Services
  • Jewish Services
  • Visiting Chaplain or Priest
  • Sensory-based Programs
  • Reminiscence Programs
  • Intergenerational Programs
  • Cooking Club
  • Choir / Singing Club
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Mormon/LDS Services
  • Buddhist Services
  • Community Service Organizations
  • Current Events Club
  • Catholic Services
  • Wine Tasting
  • Cooking Classes
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Art Classes
  • Happy Hour
  • Light Therapy Programs
  • Other Religious Services
  • Live Well Programs
  • Walking Club
  • Adventist Services
  • Islamic Services

Reviews

for Truewood by Merrill, New Bern

9.6Review score77 reviews
9.6
Review score
77 reviews
5 star
52%
4 star
30%
3 star
5%
2 star
5%
1 star
8%
Merrill Gardens
8.8
Review score2621 reviews64 communities
Write a review
A Place for Mom has scored Truewood by Merrill, New Bern with 9.6 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Truewood by Merrill, New Bern has 77 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Staff
4.6
Meals & Dining
4.1
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Truewood by Merrill, New Bern with 9.6 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Truewood by Merrill, New Bern has 77 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Merrill Gardens
8.8
Review score2621 reviews64 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 77 reviews
Branche - Family/friend
Memory Care
November 6, 2024
5.0
Staff make Truewood a wonderful community.
Having to find a memory facility for my husband was very difficult. I visited many places. I am so grateful for having been referred to Truewood by A Place For Mom. I can say that Truewood has become not only my husband’s community but mine as well. What makes Truewood the safe happy place it is,is clearly reflected in the caring nature of the staff. Many of the staff have been with Truewood for years. I think that is a reflection of the overall company. If I could have cared for my husband at home I would have. Since I couldn’t, I thank God I found Truewood.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Toman - Family/friend
Assisted Living
October 26, 2024
4.0
Verified Review
Our Family Experience.
All the staff members were outstanding. They were professional and very helpful. The food was substandard for the high quality of the facility. I thought it would be better. I thought the [fee removed] was too much for the apartment size. The [fee removed] was worth the safety and security that my mother needed.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
2
Andrea - Resident/client
Assisted Living
October 8, 2024
5.0
Verified Review
Review for Truewood by Merrill, New Bern
It's a wonderful place and the staff caretakers are amazing. There is just one bad apple that doesn't do her job on the reception desk. She does not call you every morning to check up on you.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Truewood by Merrill, New Bern
October 11, 2024
Hi Andrea, thank you for taking the time to leave us a review! We appreciate your feedback, and will make sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
JJ - Family/friend
Independent Living
October 4, 2024
5.0
Verified Review
Answered prayers
Truewood New Bern is an answered prayer!!! The food is delicious and the staff are very friendly and are passionate about doing what they do. The facility is clean and well organized and has a fun and peaceful climate. My mother felt right at home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, New Bern
November 3, 2024
Hi JJ, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Independent Living
August 30, 2024
5.0
Verified Review
I would recommend
My parents have mentioned that breakfast is always cold but that for the most part food is satisfactory. They could use a few more activities for more mobile residents,. The cost is much lower than up north. Overall a good, safe community with a wonderful staff. They know all the residents by name. There is room for some improvement, possibly more activities, I know the residents enjoyed playing corn hole.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from Truewood by Merrill, New Bern
September 8, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Resident/client
Independent Living
August 29, 2024
3.0
Verified Review
Review for Truewood by Merrill, New Bern
We lived in the independent living section and getting our aides from another company which I paid separately and was very happy with. I felt that what I was getting for the amount I was paying Truewood wasn't worth it. They were short staffed so the staff was overworked although extremely friendly. The Companion Service was overpriced because I got less than half of the services quoted in the contract for the same price. My husband and I moved out and into a beautiful apartment complex after 11 months saving approximately [fee removed] a month. I did keep the separate company for my aides. We're so much happier now.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
August 28, 2024
5.0
Verified Review
Recommended
The staff help develop a family based network with residents. Administration is slow to respond sometimes. The food could use more variety in the rotation. Some dishes are over cooked and MANY dishes have too much salt.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Truewood by Merrill, New Bern
September 8, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Memory Care
August 1, 2024
5.0
Verified Review
Truwood New Bern Review
They seem to have a lot of activities for the residents and all the staff seem very nice and caring. Room sizes in the memory care unit are just fine. Not too small. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, New Bern
August 21, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Memory Care
July 31, 2024
4.0
Verified Review
Our families experience
Staff is very nice/activities to involve mom/she is safe and cared for. The one thing that a place for mom did have wrong was that they were all inclusive and prices would not change depending on level of care in the memory center. I did find that out on my initial visit and of course price rose by over a thousand within a few months. Overall great place!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from Truewood by Merrill, New Bern
August 9, 2024
Hi There, thank you so much for taking the time to leave us this honest review. Please don't hesitate to reach out if you ever need anything.
Kristin C - Family/friend
Independent Living
July 26, 2024
5.0
Verified Review
Strongly recommend putting Truewood on your list.
The staff there are very friendly and caring and it is a big reason. I chose Truewood over some of the other facilities in our area. The independent living apartments are on the older side however, their well-maintained. The grounds are pretty and they're very accommodating for customizations if desired. If they are still offering the independent plus program that is a fabulous option for people in independent living that need to be checked in on. It provides assistance with meals by bringing them to the apt. if they're not up to going to the dining room laundry, cleaning in case of my mom an occasional dog walk.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Value for Cost
5
Response from Truewood by Merrill, New Bern
August 9, 2024
Hi Kristin, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
July 25, 2024
5.0
Verified Review
Our family is extremely grateful for the care and love that was given to our mom during her 7 months...
We we're very impressed with all aspects of Truewood by Merrill, New Bern! They cared very well for my mother-in-law who just passed away almost 2 weeks ago. Thank you so much for your help in finding this facility. "Our family is extremely grateful for the care and love that was given to our mom during her 7 months at Truewood
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, New Bern
August 9, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Martine - Family/friend
Independent Living
June 13, 2024
5.0
Verified Review
Friendly and caring staff.
We have absolutely had a fabulous experience all the way around with Truewood by Merrill. We love the great caring attitude, kindness and friendliness of all staff members encountered at Truewood in New Bern. We would recommend this community to other families based on the experience we have had so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, New Bern
June 28, 2024
Hi Martine, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
March 13, 2024
4.0
Verified Review
Wonderful facility. Would Recommend.
She loves it there except for the food. She says it is so bad, with only a few exceptions. I have to supply her with so many meals. Lots of $ spent on food because she will not eat most of theirs and they do not take requests for substitutes.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
4
Response from Truewood by Merrill, New Bern
March 16, 2024
Thank you for taking the time to leave us a review. Your feedback for our community and dining is appreciated. Please don't hesitate to reach out if you ever need anything.
Barb R - Resident/client
Independent Living
February 23, 2024
5.0
Verified Review
I am so Grateful
We have a real chef with nutritious meals. At Atria (since changed name but not staff), the dining director often served food with high salt content. When we talked to her about it, [name removed] answered that "some people like it that way". After several trips to ER at Sentara Hospital with excessively high blood pressure, the head doctor of ER told me that this residence has a reputation for this problem. Also, vegetables were often boiled, soggy and not good quality or quantity. As a result, my diastolic pressure was often near 90 and above. Stomach problems from diarrhea to the point of black liquid. I eat some dessert each day, but carefully. I weigh exactly as directed by my doctor. Since I moved to Truewood, I do not have stomach or BP problems as I did before. [name removed], director of Activities, is excellent. However, because of space and advice of her supervisor, celebrations of birthdays and holidays are held in a small room with everyone seated around a table, served a treat and beverage just talking, no music or fun. Here at Truewood, every area is decorated for events, music, dancing and FUN for Christmas and New Year's. I can't wait till Valentine's Day.
Response from Truewood by Merrill, New Bern
February 27, 2024
Hi Barb, thank you for taking the time to leave us this review! We are happy to hear that your move to Truewood has been a good decision and your health is improving.
Anonymous - Family/friend
Assisted Living
December 22, 2023
5.0
Verified Review
Caring staff
The friendliness of the staff and the value for cost gets a 5+. What has made it such a great experience so far is the staff, they are the friendliest. We would absolutely recommend this community to other families based on the experience we have had so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Truewood by Merrill, New Bern
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Resident/client
Independent Living
November 14, 2023
5.0
Verified Review
Highly Recommended
I am currently a resident at Truewood by Merrill New Bern and everything has been great for me at this facility so far. It's been a great experience. The facility and staff are extremely helpful and friendly. The meals are excellent. The housekeeping has been excellent, as well. This facility offers Independent Plus, which is Independent Living with separate assistance. I have an aide that comes in for two hours in the morning and two hours in the evening, which has been perfect for me. I would highly recommend Truewood by Merrill New Bern to others!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, New Bern
February 29, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
November 2, 2023
4.0
Verified Review
Smooth transition through changing environment
What our family likes the most about the Truewood by Merrill, New Bern community is the flexibility of the staff members. They are very accommodating to our loved ones needs. Also the meals that are prepared for the residents are fairly good. We would recommend this community to other families
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Independent Living
August 30, 2023
5.0
Verified Review
Recommended
My loved one is currently a resident at Truewood by Merrill New Bern and her experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff, meals and care services are also great. Truewood by Merrill New Bern is a welcoming community for your family. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Myers family - Family/friend
Independent Living
July 19, 2023
5.0
A hidden gem of a community tucked away in New Bern.
The friendliness of the staff members and the value for cost receive 5+. Truewood by Merrill, New Bern has been an absolutely fabulous experience all the way around. When it comes to the activities they have Ice cream socials, Resident led specialty groups, Happy Hour, Singers, Musicians, Bridge, Holiday themed , special events, Daily events are announced in the dining room. Amenities are within minutes for easy access for residents and guests. A very welcoming place with NC southern charm.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, New Bern
July 21, 2023
Thank you for taking the time to leave us a review! We are so happy to hear that you have had a great experience with our community, and your feedback is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
July 17, 2023
4.0
Verified Review
Review for Truewood by Merrill, New Bern
In reality it had the only assisted living opening. But after going to others it seemed well organized and was well maintained. [name removed] said that the staff was friendly and energized to help. Would definitely recommend.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
Viewing 1-20 out of 77 reviews

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around Truewood by Merrill, New Bern

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about Truewood by Merrill, New Bern

Truewood by Merrill, New Bern offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Truewood by Merrill, New Bern 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (252) 632-0240 to reach a resident at Truewood by Merrill, New Bern.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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