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220 N Clark Dr, Beverly Hills, CA 90211
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Anonymous
-
Family/friend
4.0
So far, so good!
So far, things are going very well for my grandmother. The meals that they are very good. The community is clean and well maintained. The only thing we are disappointed in is the transportation. The transportation was what sold us to this community and we had to pay an extra deposit, but they only have one driver and it is very hard to get a scheduled time to use them.
About the facility The Watermark at Beverly Hills
The Watermark at Beverly Hills delivers an upscale senior living experience in Beverly Hills, California. The stately community stands tall on a tree-lined street with beautiful landscaping. The lavish indoor common areas include a movie theater, state-of-the-art fitness center, and cozy lounge with colorful artwork.
Watermark’s fully trained staff are available around the clock to provide assistance with activities of daily living, transportation, and maintenance services. This pet-friendly community offers spacious studio, one-bedroom, and two-bedroom apartments with soaring ceilings and kitchenettes. Residents can delight in amenities such as chef-prepared meals, an array of on- and off-site activities, and housekeeping services.
The area offers ample shopping to satisfy all tastes and budgets at, Beverly Center, The Grove, and on Rodeo Drive. Nearby dining ranges from seafood, Italian, and Mexican eats to Thai cuisine. Popular nearby attractions include the Los Angeles County Museum of Art, Beverly Gardens Park, and Beverly Cañon Gardens. Top-notch medical care is less than 5 miles away at Southern California Hospital at Culver City, and LAX Airport is about a 30-minute drive from the community.
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Senior living options offered
Assisted Living
Pricing for The Watermark at Beverly Hills
Total monthly costs depend on room type, select services, and the level of care needed.
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Watermark at Beverly Hills
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The Watermark at Beverly Hills
220 N Clark Dr, Beverly Hills, CA 90211
Sunrise of Beverly Hills
201 North Crescent Drive, Beverly Hills, CA 90210
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15441 W Sunset Blvd, Pacific Palisades, CA 90272
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7747 Shady Cove Avenue, Burbank, CA 91504
Review score not available
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45 reviews
10
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45 reviews
5 star
87%
4 star
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35 reviews
10
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35 reviews
5 star
85%
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9%
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10
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10 reviews
10
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10 reviews
5 star
100%
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0%
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0%
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Amenities at The Watermark at Beverly Hills
Healthcare Services
- Memory Care
- Medication Management
- Diabetic Care
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- International Cuisine
- Room Service
- Low / No Sodium
- Anytime Dining
- No Sugar
- Guest Meals
- Restaurant Style Dining
- Meals Provided
- Professional Chef
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Respite or Short Term Stays Offered
- Handicap Accessible
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
- Covered Parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
Common areas
- Meeting Room
- Indoor Common Areas
- Barber Shop
- Library
- TV Lounge
- Beauty Salon
- Central Fireplace
- Outdoor Common Areas
- Computer or Media Center
- Outside Patio
Recreational areas
- Game Room
- Arts and Crafts Center
- Fitness Center
- Movie or Theater Room
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Beautician
- Housekeeping
Languages spoken
- Spanish
- Filipino
- English
- Russian
Activities
- Brain fitness / Dakim
- Art Classes
- Live Well Programs
- Resident Band or Musicians
- Holiday Parties
- Devotional Activities On-Site
- Community Service Organizations
- Happy Hour
- Walking Club
- Current Events Club
- Wine Tasting
- BBQs or Picnics
- Gardening Club
- Educational Speakers / Life Long Learning
- Men's Club
- Dances
- Book Club
- Karaoke
- Devotional Activities Offsite
- Bridge Club
- Bible Study Group
- Stretching Classes
- Day Trips and Outings
- Jewish Services
- Live Musical Performances
- Wii Bowling
- Tai Chi
- Birthday Parties
- Live Dance or Theater Performances
- Trivia Games
- Forever Fit
- Intergenerational Programs
- Activities On-site
- Pet-focused Programs
- Visiting Rabbi
- Cooking Classes
- Activities Off-site
- Community Service Programs
- Yoga / Chair Yoga
Reviews
for The Watermark at Beverly Hills
15 reviews
Write a review5 star
40%
4 star
46%
3 star
7%
2 star
0%
1 star
7%
A Place for Mom has scored The Watermark at Beverly Hills with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Watermark at Beverly Hills has 15 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
5.0
Meals & Dining
5.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Watermark at Beverly Hills with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Watermark at Beverly Hills has 15 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Diana Michelle Rosero - Toured community
Assisted Living
April 23, 2024
Definitely recommend placing this location on your list for your loved ones
Wonderful personnel. I absolutely love Wendy and the attention to detail I have witnessed from the very caring staff every time I have visited. The front desk has a warm and welcoming demeanor and residents can be seen enjoying events or taking a walk with their pups. Truly a place to consider for your loved ones.
Response from The Watermark at Beverly Hills
April 29, 2024
Diana, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at our facility. Wendy and the rest of our team work hard to create a warm and welcoming environment for all of our residents. We appreciate your feedback!
Caring Son - Family/friend
Assisted Living
March 13, 2018
Huge cost and empty promises
Overpriced and underdelivers on all promised 'services'. My Mother was a resident for over two years, with a degenerative condition that the staff was unable and unwilling to help alleviate because of the 'difficulty' of her situation. Like many residents we continued to have a full time daily person to help her with her needs. The added expense pushed her overall care cost to over $100K per year.
She was never able to utilize their car service in a timely fashion for medical appointments, as residents in better health dominate that service for their personal pleasure.
Staff turnover was huge, more than 50% of the staff departed in the first 18 months, three 'executive directors' and multiple business managers during her stay there. Final injustice after she passed, they sent her to collections for extra rental days after we had removed her belongings from her apartment. Thanks for adding that to our list of things to deal with in our time of grieving.
Heartless and indifferent to the passing of your loved one.
Response from The Watermark at Beverly Hills
March 15, 2018
Dear Sir,
We take our high satisfaction scores very seriously and I’m extremely sorry to hear that you had a negative experience in 2015. I have served as Executive Director at The Watermark at Beverly Hills Place since March, 2017. I am sharing your review with our team and researching back to 2015 in our records. I would welcome your call to listen and learn more. Please contact me at [removed] at your soonest convenience. Sincerely, Jill Ford, Executive Director
Posted on behalf of Jill Ford.
Anonymous - Family/friend
Assisted Living
March 9, 2017
So far, so good!
So far, things are going very well for my grandmother. The meals that they are very good. The community is clean and well maintained. The only thing we are disappointed in is the transportation. The transportation was what sold us to this community and we had to pay an extra deposit, but they only have one driver and it is very hard to get a scheduled time to use them.
Response from The Watermark at Beverly Hills
March 21, 2017
We’re so glad that you and your grandmother are happy with your experience overall. We are committed to 100% satisfaction and constant improvement. I will share your review with our transportation department to discuss and implement ways we can improve. Thank you again. Sincerely, Jill Ford Executive Director
Posted on behalf of Jill Ford.
Anonymous - Toured community
Assisted Living
September 1, 2016
I do not think this would have been a good fit for us!!
This community did not have an opening when we took our tour so we only saw a few areas of the community. From what I saw the community was clean and nice. The community felt a little more formal than we were looking for. The staff were nice.
Anonymous - Toured community
Assisted Living
December 5, 2015
A Great Job
They did a great job with everything at The Watermark at Beverly Hills. We were only there for a short while, but all of the staff workers were extremely friendly and very helpful with all of our needs.
Phyllis Bersch - Family/friend
Assisted Living
October 9, 2015
The Watermark
This is an incredibly well-run assisted living home. The entire staff is capable and compassionate, and they create a wonderful environment for their residents and for guests.
Anonymous - Resident/client
Assisted Living
September 30, 2015
Wonderful experience unique atmosphere
I was a prior resident at The Watermark Beveryly Hills, and am currently on the waiting list, with that being said I have had a wonderful experience here. I like it very much, they are very very nice to me. Everything I ask for is always available. It is not at all like a senior home its a very unique atmosphere and community.
Anonymous - Family/friend
Assisted Living
May 25, 2015
Look before you leap.
My mother has been at Watermark for over two years. During that time, there have been three directors. At the current time, we have as a community, have witnessed a dramatic firing spree of several of our favorite people, including receptionists, med techs, activity directors, servers, and chefs/cooks. These sudden changes have caused great upset among the residents and staff (the ones remaining) alike. It has been a disappointing and distressful time for this community. If it were an easy move to make, I would be looking elsewhere, but the difficulty of finding another setting at this stage is far too difficult. Watermark behaves like a business, a corporation that is invested only in monetary gain, not human care.
Response from The Watermark at Beverly Hills
May 27, 2015
I sincerely appreciate your feedback. I am sorry to hear that you have been dissatisfied with the changes at the community. The associates and the care and companionship they provide residents is essential to a top notch experience and lifestyle and our Executive Director Monica Westphaln is committed to the satisfaction and well-being of our residents. To this end she has been working hard to ensure all the right people are in all the right positions at the community. This, as you know has caused many changes. So far, however, we are receiving very positive feedback from the Resident Council. I would be grateful to speak with you about all your concerns, or meet with you in person on my next visit to the community, please don’t hesitate to call me on my cell at [removed]. Sincere thanks, Mike Hughes
Posted on behalf of Mike Hughes, Managing Director, The Watermark at Beverly Hills and Watermark Retirement Communities.
Anonymous - Family/friend
Assisted Living
April 10, 2015
Seems like a very nice place!
The Watermark is a wonderful place overall.The facility itself is fantastic! It is always very clean, and has a warm, comfortable atmosphere. It's tastefully decorate, but not overly grandiose. One thing that really struck me is that it is actually a very fun place to visit, it doesn't feel like your typical "senior community" at all!
Unfortunately, there were some glitches with the move in experience and my friend did not initially receive the level of care we expected in helping her acclimate to the new environment. However, I think now that things have settled down the experience will improve immensely. I recently met the new director and program director and they were both warm, friendly, and professional individuals and I'm very encouraged by the way they responded to my concerns and have followed through to turn things around.
Response from The Watermark at Beverly Hills
April 21, 2015
Thank you for your feedback. I am very glad to hear that overall your experience at The Watermark has been a positive one and that you find our community to be warm and comfortable. As to the fun factor, we certainly strive to be unlike a typical senior community! As you know from our discussions, I am very sorry that your friend’s move-in was not thoroughly positive, and am glad that we have been able to resolve those issues. Your friend is fortunate to have your support! Please do feel free to contact me at any time with questions, concerns or just to visit.
Best regards, Monica Westphaln, Executive Director
Bob - Resident/client
Assisted Living
September 3, 2014
Best ever!
Patricia and her staff are the best!
Anonymous - Toured community
Assisted Living
August 1, 2014
A very friendly staff, very...
A very friendly staff, very cozy atmosphere, pleasant guests who speak highly of their satisfaction. Good food. Neighborhood nice, but with few shops nearby.
Gladys - Toured community
Assisted Living
May 30, 2014
Small, but cozy
Though The Watermark was fairly small, the staff and residents are very nice and the food is good. It reminded me of a boutique hotel, and was more cozy in its size than cramped. I do wish that there was more to do around the area though; there isn't much opportunity to shop nearby. That may not be important to you though; I would suggest visiting and seeing for yourself if it, and the surrounding areas, are a good fit for you.
A Place For Mom Customer - Toured community
Assisted Living
December 30, 2012
Very nice, clean and well attended. R...
Very nice, clean and well attended. Rooms incredibly small and very pricey. Great location.
A Place For Mom Customer - Toured community
Assisted Living
December 29, 2012
Ann very good feel on phone Great lo...
Ann very good feel on phone Great location in general. 60 resident, boutique vs. corporate, impersonal feel Incredible rooms. Great place.
A Place For Mom Customer - Toured community
Assisted Living
December 25, 2012
'boutique', small , similar to Belmon...
'boutique', small , similar to Belmont, high profile people, intimate, good hall lighting
Viewing 1-15 out of 15 reviews
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about The Watermark at Beverly Hills
The Watermark at Beverly Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Call (310) 860-9234 to reach a resident at The Watermark at Beverly Hills.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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