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The Waterford on the Bay

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2900 Bragg Street, Brooklyn, NY 11235

8.5
Review score
75 reviews
Add review
8.5
Review score
75 reviews
5 star
53%
4 star
25%
3 star
13%
2 star
5%
1 star
4%
See all reviews
5.2
Review score
122 reviews
2 facilities
For pricing & availability:
(866) 374-4058
The Waterford on the Bay
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The Waterford on the Bay
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warren a
-
Loved one of resident/client
5.0
Great Care...
My aunt entered Waterford in May and now I finally have peace of mind in knowing that she is being well taken care of...from eating properly and bathing. She is also involved in their daily activities which is a far cry from her being alone in her apartment all day.

About the facility
The Waterford on the Bay

The Waterford on the Bay provides five-star assisted living in Brooklyn, New York. Ample outdoor seating is available to delight in the spectacular views of the bay, while inside, luxurious details and an upscale ambiance create a hotel-like atmosphere. The experience continues with high-end amenities that include 24/7 concierge services, daily housekeeping, and restaurant-style dining. Highly-trained chefs prepare three meals a day, and customized menus are available to accommodate special dietary needs.

The community provides independent living, assisted living, and memory care options. Residents can choose from a selection of studio, one-bedroom, and semi-private apartments. Medication management and on-site healthcare professionals are available. The community also provides on-site physical, speech, and occupational therapy. An all-inclusive rate is available to cover all expenses in a set monthly cost.

Brooklyn is one of five boroughs of New York City and is home to the renowned Brooklyn-style pizza and the iconic New York attractions, Coney Island and the Brooklyn Bridge. You can also indulge in the impressive art collection found at the Brooklyn Museum, or enjoy the natural beauty offered at the Brooklyn Botanical Gardens, Brooklyn Bridge Park, and Prospect Park. For big-city living with personalized care, look no further than Waterford on the Bay.

State...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Waterford on the Bay

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Waterford on the Bay
The Waterford on the Bay

2900 Bragg Street, Brooklyn, NY 11235

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9.5
Review score
69 reviews
9.5
Review score
69 reviews
5 star
61%
4 star
26%
3 star
12%
2 star
0%
1 star
1%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Waterford on the Bay

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Low / No Sodium
  • No Sugar
  • Pureed Meals
  • Room Service
  • Kosher
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Garden View
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Barber Shop
  • Outside Patio
  • Outdoor Common Areas

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Movie or Theater Room
  • Billiards Lounge
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • Russian
  • Italian
  • Farsi
  • Filipino
  • French
  • English
  • Hungarian
  • Polish

Activities

  • Live Musical Performances
  • Art Classes
  • BBQs or Picnics
  • Happy Hour
  • Visiting Rabbi
  • Stretching Classes
  • Dances
  • Visiting Chaplain or Priest
  • Karaoke
  • Live Dance or Theater Performances
  • Yoga / Chair Yoga
  • Jewish Services
  • Holiday Parties
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Birthday Parties
  • Trivia Games
  • Activities Off-site

Reviews

for The Waterford on the Bay

8.5Review score75 reviews
8.5
Review score
75 reviews
5 star
53%
4 star
25%
3 star
13%
2 star
5%
1 star
4%
The Waterford on the Bay
5.2
Review score122 reviews2 communities
Write a review
A Place for Mom has scored The Waterford on the Bay with 8.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Waterford on the Bay has 75 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
4.3
Meals & Dining
4.0
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored The Waterford on the Bay with 8.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Waterford on the Bay has 75 reviews with an average "overall experience" of 4.1 out of 5.
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Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 75 reviews
warren a - Family/friend
Assisted Living
September 11, 2024
5.0
Great Care...
My aunt entered Waterford in May and now I finally have peace of mind in knowing that she is being well taken care of...from eating properly and bathing. She is also involved in their daily activities which is a far cry from her being alone in her apartment all day.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 20, 2024
5.0
Verified Review
A great place for dad.
What our family likes the most about The Waterford is the friendliness and how the staff members are always so helpful. Our father has a large group of friends he socializes with daily. We would absolutely recommend this community to other families based on the experience we have had so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
SheTai - Family/friend
Memory Care
April 7, 2024
3.0
Verified Review
Struggle
My husband was there for over two years in memory care. I hired private care as well. His window was not sealed properly and it rained in on his rug. They would not change the rug nor fix the window which they promised to do, On the day he died that night there was a torrential rain. It’s true he was in the final stages of Alzheimer’s disease but since I was unable to be there that day I don’t know how bad the rain affected the room. Also, once I was gone they refused to give me the letter I requested for a possible health insurance claim. They gave me a letter from the Medicaid Coordinator. They have yet to refund the last months fee which they promised to. They don’t return calls. Never send any note expressing condolence. Cold people, I am very disappointed and do not recommend this facility, on the other hand I have no complaints about the hospice care and aides he had. I hope they will at least give me the paper work and refund soon.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
2
anonymous - Family/friend
Assisted Living
March 1, 2023
3.0
Verified Review
Looks beautiful from the outside. But don't judge a book by its cover.
I was not impressed with The Waterford. The care was below average. I was disappointed in what they had available for activities. Family is not allowed to go into the dining room to eat with their loved ones. The food they brought to her room did not look good. I took my mom out of there after a couple of weeks. It was a bit cheaper than where she's at now, but you get what you pay for.
Cleanliness
3
Care Services
2
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
3
Jim - Family/friend
Assisted Living
December 12, 2022
5.0
Verified Review
Good Place for a Loved One
Great value and good service.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DK - Family/friend
Assisted Living
December 8, 2022
5.0
Verified Review
A great place for my loved one
It's very clean. They are very good. I have had a positive interaction with the staff. There is no complaints about the food. My loved one has enjoyed the activities. They are very responsive, attentive, and have been very proactive with communicating with the family. Overall, I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Anonymous - Family/friend
Assisted Living
October 31, 2022
4.0
Verified Review
Safe space for mom
Overall, we've had a good experience here so far. It's a good facility, no complaints from mom. I feel comfortable knowing they look after her well and look out for her. The staff has been friendly, nice, and helpful. Housekeeping and laundry are weekly and they collect trash daily, all is good there. They do have activities, my mom just chooses not to participate very often. Communication with the family is great. The biggest challenge for us has been with the food. It's a kosher facility and we knew that before she moved in. It's just been a challenge because mom isn't used to kosher eating. Not saying the food is bad, by any means. Just a different style that she's not used to. But again, we knew that from the start. So no fault to the facility on that. It's a warm cozy facility on a private street with a great view. I would recommend them to family and friends.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
September 7, 2022
5.0
Verified Review
great place for loved ones
The person we met with on the tour was extremely nice, helpful and answered all of our questions. Aesthetically the dining room is beautiful and the community is a very lovely place. The few times we have been there the meals seem to be pretty good. Our loved one does not always participate in activities but when have seen the activities list and it looks great. We are planning on going there ourselves so we would absolutely recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
July 29, 2022
3.0
Verified Review
Needs improvements
I found that some of the aids were kind of rough with the residents -especially my loved one. As far as I could see the activities for people in the memory care unit were different from the rest of the community and they were not able to participate at all. I don't feel that communication between the staff and family of the residents was very good - they could definitely improve on that. They communicated very well in the beginning but once we got in it was very hard to get a hold of anyone. The renovated the rooms but not the bathrooms and those definitely need updated. The location is great and it has potential.
Cleanliness
3
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
3
Activities
2
Value for Cost
3
Anonymous - Family/friend
Memory Care
April 11, 2022
4.0
Verified Review
They Corporates, I Corporates
I would tell others that it has been mostly a positive experience for us at The Waterford on the Bay. The staff have been pretty good to work with if we have questions or concerns. Bathing, toileting, and hygiene is care provided for my loved one. I'm finding the family is having to initiate, a lot of the care items; however, the community is receptive to this. My loved one likes the food that provides kosher food for the residents. There are specified meal times for them to eat.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Benjamin - Family/friend
Assisted Living
March 17, 2022
4.0
Verified Review
Overall good experience
The employees seem to be happy
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Value for Cost
4
Julia - Family/friend
Assisted Living
September 23, 2021
5.0
Verified Review
They've been great, with a great experience
The first couple of weeks was a big adjustment not only for our loved one but for our family, and so far The Waterford has been a great experience. Our loved one needed a hospital bed very quickly and I think it took them less then 2 days to get a bed in his room. From what we have seen of the community it is very clean, and the staff are great. They are so attentive to him, always checking in and keeping in good communication with us. Other communities who kept reaching out to us wanted a nickel and dime for everything which was very upsetting to us, and The Waterford is all inclusive which we really like. Overall we have been very impressed.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3.5
Value for Cost
5
F B Jarvis - Family/friend
Assisted Living
April 14, 2021
5.0
Verified Review
Good for the Money
It was a good fit for my loved one. The communication was very good with the staff and families. I would like to see the meals be varied more often. On the weekends they had kosher meals. They had the same cold items on the weekends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 1, 2021
5.0
Verified Review
a lovely place
The staff is very friendly, and the community is neat and clean. I would recommend this community to others. The community is just a lovely place
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 23, 2021
4.0
Verified Review
out of state review
This community was the best value for the money in the area we needed. They were very helpful getting my loved one admitted and have been straightforward with info. My loved one seems content here. Communication is not the best and it can be difficult to get ahold of someone. I am still trying to find out who we speak to and how to keep in communication with. I am happy with the care and think you concider the community
Friendliness
4
Fran Jarvis - Family/friend
Memory Care
November 5, 2020
5.0
Verified Review
The Waterford On The Bay review
That value of this community is very good, they had excellent activities before COVID, some of those were games in the afternoon like jeopardy. They also brought in live entertainment that would sing songs to the residents. The diversity of the staff stood out to us. Our loved one has almost like a studio room which is nicely appointed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Elaine - Family/friend
Memory Care
October 14, 2020
5.0
Verified Review
High Quality of Care
I would tell my friends that it is pricey, but it is worth it. You get high quality of care and services. I would recommend this community. My loved ones haven't complained about the food, but they aren't picky either. The room is great. My loved one has a view of the ocean. They get to see the boats come in and out.
Cleanliness
4
Friendliness
4
Value for Cost
4.5
Care Services
5
Activities
5
Monica O'Shea - Family/friend
Memory Care
June 15, 2020
3.0
Verified Review
The Waterford On The Bay
There were several outside vendors that would come in and really connected with the residents. The community was always very clean and the staff is all very friendly. We always saw the staff interacting with the residents and they really seemed to care for them, although it seemed like they could have used a few more care givers. For us, we were with our mother-in-law every day, so we were always able to help attend to her. They did a good job with her care, although if your loved one needed a high level of attention they were a little light. The staff, however, is tremendous and our overall experience here was positive. The food is very ok. It was better when my mother-in-law first got there, but after a change in the kitchen staff, it was not quite as good. The community itself is beautiful and right on the water. They were also receptive to us bringing in outside aids to help her with things like physical therapy.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
4
Activities
3
WT - Family/friend
Memory Care
March 12, 2020
4.5
1 year review
Our mother is a resident on the Dementia unit at Waterford on the Bay. We are extremely happy with her care. The staff watches her and makes sure she is clean, well dressed and comfortable. The staff from the kitchen allowed us to pick Mom's favorite foods. If she requests something else, they accommodate her. She likes her Italian food and loves their ravioli. The facility is always protecting all residents and with new Pandemic Virus has limited visiting hours. Mom is respected. She is often fearful and may respond inappropriate to care as she is hard of hearing, blind and in a wheel chair. The staff know her and discuss what they plan to do and why. This approach works best and Mom is cooperative. We feel we have chosen well for Mom. Mom has been at Waterford on the Bay for a year now.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
June 14, 2019
1.5
I have a friend residing at Waterford on the bay in Brooklyn and sad to say I would not recommend this Facility. When you take your loved ones to these facilities you have to be there to hold them accountable. I can't write a review of the issues that I'm having with my friend because she resides there and I don't want any retaliation against her. I'm really upset about the situation because I chose that facility for her. I've also witness some treatment of her roommate that is not what I would expect for any resident of a assisted living facility. Some of the staff were very unprofessional and I think that housekeeping can do a better job.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Viewing 1-20 out of 75 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about The Waterford on the Bay

The Waterford on the Bay offers Studio, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Waterford on the Bay 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (718) 891-8400 to reach a resident at The Waterford on the Bay.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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