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The Waterford at Creekside

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9015 University Pkwy, Pensacola, FL 32514

For pricing & availability:
(866) 374-4058
9.2
Review score
181 reviews
Add review
9.2
Review score
181 reviews
5 star
71%
4 star
12%
3 star
8%
2 star
5%
1 star
4%
See all reviews
9.5
Review score
7853 reviews
82 facilities
The Waterford at Creekside
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The Waterford at Creekside outdoor common area
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22 Floor plans available
The Waterford at Creekside in google map

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Anonymous
-
Child of resident/client
5.0
Yes I would recommend
All are a 5. What we like the most about the community is their professionalism and of the staff. The cottages were clean and spacious. The nursing staff and pharmacy were amazing.

About the facility
The Waterford at Creekside

Beautiful landscaped grounds, compassionate hospitality, and amazing Floridan weather awaits you at The Waterford at Creekside — a secure, single-story community offering memory care services in Pensacola, Florida. Take a stroll along the outdoor walking paths that weave throughout the courtyard, or visit with loved ones in our cozy common area. Our homelike interiors and friendly caregivers provide residents with a supportive and inclusive environment, where they can get the most out of life.

Community Services and Amenities

Minor tasks and everyday routines can be stressful for those living with memory loss, stirring up feelings of frustration and anger. In order to alleviate as many stressors as possible, our associates offer regular housekeeping and laundry services. Our professional chef and team prepare delectable and nutritious meals for breakfast, lunch, and dinner every day. Members of our community can receive the nourishment they need while socializing with their peers in our charming, family-style dining hall.

The environment at The Waterford at Creekside is designed to preserve the dignity and individuality of all residents. The community features comfortable furnishings, wide entryways, and wheelchair-accessible grounds, enabling everyone to easily navigate the campus. Each staff member of our memory care team has undergone specialized training in caring...

Read more

Senior living options offered

Memory Care

Pricing
for The Waterford at Creekside

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Waterford at Creekside

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The Waterford at Creekside outdoor common area
The Waterford at Creekside

9015 University Pkwy, Pensacola, FL 32514

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The Waterford at Carpenter's Creek
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9.2
Review score
181 reviews
9.2
Review score
181 reviews
5 star
71%
4 star
12%
3 star
8%
2 star
5%
1 star
4%
9.5
Review score
19 reviews
9.5
Review score
19 reviews
5 star
79%
4 star
0%
3 star
5%
2 star
5%
1 star
11%
9.3
Review score
71 reviews
9.3
Review score
71 reviews
5 star
61%
4 star
23%
3 star
6%
2 star
3%
1 star
7%
9.2
Review score
165 reviews
9.2
Review score
165 reviews
5 star
66%
4 star
18%
3 star
8%
2 star
3%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Adult Day Services

Care types offered

1

Assisted Living

Amenities
at The Waterford at Creekside

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Room Service
  • No Sugar
  • International Cuisine
  • Kosher
  • Guest Meals
  • Organic
  • Meals Provided
  • Restaurant Style Dining
  • Anytime Dining
  • Vegan
  • Low / No Sodium
  • Vegetarian

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost

Common areas

  • Private Bath
  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Barber Shop
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon

Recreational areas

  • Golf Course or Putting Green
  • Raised Garden Beds

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Karaoke
  • Devotional Activities On-Site
  • Holiday Parties
  • Trivia Games
  • Activities On-site
  • Live Musical Performances
  • Birthday Parties
  • Pet-focused Programs
  • Reminiscence Programs
  • Art Classes
  • Day Trips and Outings
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Yoga / Chair Yoga
  • Activities Off-site

Reviews

for The Waterford at Creekside

9.2Review score181 reviews
9.2
Review score
181 reviews
5 star
71%
4 star
12%
3 star
8%
2 star
5%
1 star
4%
Sonida Senior Living
9.5
Review score7836 reviews82 communities
Write a review
A Place for Mom has scored The Waterford at Creekside with 9.2 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, The Waterford at Creekside has 181 reviews with an average "overall experience" of 4.4 out of 5.
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Waterford at Creekside with 9.2 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, The Waterford at Creekside has 181 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2026
Sonida Senior Living
9.5
Review score7836 reviews82 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 181 reviews
Anonymous - Family/friend
Assisted Living
February 3, 2026
4.0
Verified Review
Caregiving on a small scale
Small group cottages with more individual care. Definitely recommend to others
Anonymous - Family/friend
Memory Care
February 2, 2026
3.0
Verified Review
Room for Improvements!
There should be 2 caregivers in each cottage. Several times, there's only one. It's too much for one person to give quality care to 10 to 12 people.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Memory Care
February 2, 2026
5.0
Verified Review
Yes I would recommend
All are a 5. What we like the most about the community is their professionalism and of the staff. The cottages were clean and spacious. The nursing staff and pharmacy were amazing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Frances W - Toured community
Not Sure
February 2, 2026
5.0
Toured as a possible next step from skilled nursing for my husband. Facility appeared clean, well maintained, and sufficiently staffed. We really like the concept of small group cottages with the opportunity to build community and receive more individual care. Sadly, he is not a candidate for assisted living at this time since he is unable to stand/transfer on his own.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Assisted Living
January 6, 2026
4.0
Verified Review
The Waterford at Creekside
The food needs improvement, however I like the home style living with the small group of residents in each cottage.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
2
Brenda N - Toured community
Not Sure
January 5, 2026
5.0
Staff were friendly and competent, grounds are clean and well-cared for, buildings and rooms looked modern and inviting. Overall, a very favorable impression. Staff we spoke with helped explain the process of admission, and offered advice on ways to help pay for mom's future needs.
Cleanliness
5
Friendliness
5
Staff
5
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Creekside staff was very friendly and clean cottage
I enjoyed my visit to Waterford at Creekside friendly staff clean cottages and ground well kept.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Wonderful Evening
I enjoyed The Waterford at Creekside. The staff were amazing from the ed all the way down to the caregivers. They were very nice and welcoming. The cottage was super clean and smelt amazing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Ashlynn M - Resident/client
Assisted Living
December 31, 2025
5.0
Joyful Night
Came to The Waterford at Creekside for the Joyful Night event. Walked through some of the cottage and shared our pup timber around. We enjoyed the experience and looking forward to coming back.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Heart warming visit
The staff at the community were very sweet attentive. The community was clean decorated very festive. My loved one is happy here and that warms my heart. Thanks for all you do.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous
Assisted Living
December 25, 2025
5.0
Great facility
The Waterford at Creekside is a great facility with a great team!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 18, 2025
5.0
[name removed]
We love [name removed]. She treats my mom with genuine love and care. She treats every resident the same. [name removed] also keeps me updated on her. Mom is and what she does when I am not here. Since day 1. She has been great.
Cleanliness
3
Friendliness
4
Value for Cost
5
Care Services
4
Activities
4
Staff
4
Meals & Dining
3
Scott F - Family/friend
Assisted Living
December 18, 2025
5.0
A great place for mom
Am extremely clean and friendly environment. My mother is very happy and the staff are all very friendly. We tried another place first and were not happy. As seen as my mother got here. She lit up again and truly look and feels better than did a year ago.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Patty P - Family/friend
Assisted Living
December 18, 2025
5.0
This facility was the best place I could have placed my loved one. Everyone so very kind. So many activities daily for people to enjoy best caregivers I have came across ever!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Response from The Waterford at Creekside
January 8, 2026
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lois - Family/friend
Memory Care
December 12, 2025
5.0
Verified Review
We love the community that our Uncle is in.....
What we like the most about the community is that way their staff cares for the residents. We love the community that our Uncle is in. It's one of the memory care units. The staff is always so caring and friendly. Yes, we would recommend The Waterford at Creekside to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
January 8, 2026
Lois, thank you so much for your kind words. Our staff takes pride in providing the best care to our residents!
Anonymous - Family/friend
Memory Care
December 9, 2025
5.0
Verified Review
The Waterford at Creekside
5 for all! The Waterford at Creekside is a lovely place and the staff were caring and communicated well. I would absolutely recommend The Waterford at Carpenters Creek and the Waterford at Creekside
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Michelle G - Family/friend
Memory Care
December 8, 2025
4.0
Verified Review
The price and the longevity of staff is the main reason we chose The Waterford at Creekside. Its very difficult to see your loved one after the front office closes each day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Staff
4
Meals & Dining
4
Dorothy C - Toured community
Not Sure
November 27, 2025
5.0
This is a place that I would love to place my family members should they ever have a need for a safe loving environment. Clean and friendly staff. I recommend this place for your family members should you ever have a need to that extra help in caring for your family. It is an excellent choice. I have been there and have seen and experience it with my own eyes and seeing is believing. Please take the time to go out and see for yourself and not just take my word for it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from The Waterford at Creekside
January 8, 2026
Dorothy, thank you for taking the time to share your experience with us. We appreciate the feedback.
Anonymous - Family/friend
Memory Care
November 24, 2025
1.0
Verified Review
Do not recommend
[name removed] and 2 others in his cottage did not get their meds for 4 days. [name removed] was going thru withdrawals. All left the facility.
Tommy D
Assisted Living
November 22, 2025
5.0
Easy to work with and talk with staff
The appearance of the facility is welcoming (staff is awesome) Great concept with the cottage use.
Cleanliness
5
Friendliness
5
Activities
5
Staff
5
Viewing 1-20 out of 181 reviews

Neighborhoods
around The Waterford at Creekside

See what the neighborhood has to offer and what’s nearby:
The Waterford at Creekside in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Waterford at Creekside

The Waterford at Creekside offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Waterford at Creekside 9.2 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (850) 477-6400 to reach a resident at The Waterford at Creekside.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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