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The Rivers at Puyallup

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123 4th Ave NW, Puyallup, WA 98371

For pricing & availability:
(866) 374-4058
9.1
Review score
38 reviews
Add review
9.1
Review score
38 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
3%
1 star
8%
See all reviews
8.7
Review score
2023 reviews
36 facilities
The Rivers at Puyallup
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The Rivers at Puyallup
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66 Floor plans available
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About the facility
The Rivers at Puyallup

The Rivers at Puyallup delivers exceptional senior living in Puyallup, Washington. The community offers a rural retreat amongst Washington’s spectacular scenery. The open lobby greets residents and visitors alike with polished hardwood floors, a sophisticated brick wall and soaring ceilings.

Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and transportation services. The pet-friendly community studio, one-bedroom, and two-bedroom apartments with kitchenettes, spacious closets, and walk-in showers. Residents can delight in amenities such as three freshly prepared meals served daily, weekly housekeeping, and personal laundry services.

The area offers ample shopping to satisfy all tastes and budgets at South Hill Mall and Willows Shopping Center. Nearby dining ranges from barbecue, pizza, and cajun food to Japanese cuisine. Popular nearby attractions include the Karshner Memorial Museum, Pioneer Park, and the Washington State History Museum. The community is less than 10 minutes from top-notch medical care at MultiCare Good Samaritan Hospital, and it’s about 30 minutes away from the Seattle-Tacoma International Airport.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Washington, visit the Washington Assisted Living Facility Locator or the Washington Adult Family Home Locator.

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Rivers at Puyallup

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Rivers at Puyallup
The Rivers at Puyallup

123 4th Ave NW, Puyallup, WA 98371

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9.1
Review score
38 reviews
9.1
Review score
38 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
3%
1 star
8%
10
Review score
17 reviews
10
Review score
17 reviews
5 star
88%
4 star
12%
3 star
0%
2 star
0%
1 star
0%
10
Review score
8 reviews
10
Review score
8 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
10
Review score
16 reviews
10
Review score
16 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Rivers at Puyallup

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • International Cuisine
  • Pureed Meals
  • Restaurant Style Dining
  • Vegetarian
  • No Sugar
  • Gluten-free
  • Anytime Dining
  • Vegan
  • Low / No Sodium
  • Room Service
  • Professional Chef
  • Meals Provided
  • Guest Meals
  • Special Dining Programs

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Garden View
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • Computer or Media Center
  • Barber Shop
  • Library
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Outdoor Common Areas
  • Main Street Shops
  • TV Lounge
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Fitness Center
  • Game Room
  • Arts and Crafts Center
  • Movie or Theater Room
  • Jacuzzi
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • American Sign Language
  • English
  • Spanish
  • French

Activities

  • Light Therapy Programs
  • Intergenerational Programs
  • Book Club
  • Dances
  • Live Well Programs
  • Reminiscence Programs
  • Protestant Services
  • Birthday Parties
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Live Musical Performances
  • Men's Club
  • Wine Tasting
  • Happy Hour
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Community Service Programs
  • Other Religious Services
  • Walking Club
  • Community Service Organizations
  • Cooking Classes
  • BBQs or Picnics
  • Brain fitness / Dakim
  • Holiday Parties
  • Catholic Services
  • Bible Study Group
  • Pet-focused Programs
  • Day Trips and Outings
  • Art Classes
  • Cards / Pinochle Club
  • Stretching Classes
  • Activities On-site
  • Yoga / Chair Yoga
  • Gardening Club
  • Christian Services
  • Wii Bowling
  • Sensory-based Programs
  • Activities Off-site
  • Live Dance or Theater Performances

Reviews

for The Rivers at Puyallup

9.1Review score38 reviews
9.1
Review score
38 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
3%
1 star
8%
Pegasus Senior Living, LLC
8.7
Review score2022 reviews36 communities
Write a review
A Place for Mom has scored The Rivers at Puyallup with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, The Rivers at Puyallup has 38 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
4.4
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored The Rivers at Puyallup with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, The Rivers at Puyallup has 38 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Best of Senior Living 2023
Pegasus Senior Living, LLC
8.7
Review score2022 reviews36 communities
Logo for Pegasus Senior Living, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
Joleanne P - Family/friend
Assisted Living
December 19, 2024
5.0
Smooth and easy transfer
I recently moved my dad from a peagus community in Sun city, Arizona to The Rivers in Puyallup also a peagus community. The transfer could not have gone any better. The staff at The Rivera have been so helpful, friendly and supportive. My dad has adjusted very well and I know that is greatly due to the staff at The Rivers. The community is clean and the food is good too. I’ve tasted it my self. I would recommend The Rivers to anyone looking for an assisted living community for their loved one. We could not be happier or more pleased with our choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Toni S - Resident/client
Assisted Living
December 16, 2024
4.0
Review of “The Rivers”
The Rivers is the second assisted living facility I have been in since moving to Washington. I moved here in 2024 to be with residents closer to my age and physical ability! I have found The Rivers to be a warm and friendly place to live with activities, arts and crafts, games, and stimulating staff willing to help us be our best selves! Our families are encouraged to join us for some holiday celebrations. We are free to go on walks if we choose. There are shopping trips, outings, church runs, and medical appointments as long as they are within ten miles of our residence. We have movies available twice a day and participate in Jeopardy, Trivia (with other Pegasus facilities) and Spintopia. In addition we have informative videos regarding Dementia every other mouth by a psychologist/counselor. Very good information. Our families are given the site so they can watch, as well. Everything is set up to help us function happily, safely, and comfortably in our senior years.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Tamara L Johnson - Family/friend
Assisted Living
December 5, 2024
4.0
[name removed] is wonderful, of course, she is sales.
[name removed] was excellent. She helped bring the costs down as much as any of the assisted living places would. The meeting with the person who "helped you decide on needed cares did not explain that once you picked a care , you could never remove it or it's charge. We were told that care needs could fluctuate but obviously only to their financial advantage. We were adamant she did not want to be awakened/ checked on at night. We later saw it on the charges & she tried to say we were just trying to reduce the cost. I am an RN. The cares are being padded so you better ask for the minimum & only add later if essential. She needs help dressing, hearing aids, & opening the heavy room door. Pays for but seldom gets. Front desk is often unattended. Drs visits are limited, I believe 9-1 one day per week. She loves the place as "all the girls are so sweet ". So she keeps giving her things to them. We are trying to get her to stop. Most importantly the care seems good, the food is good
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
3
Kathy - Family/friend
Assisted Living
December 1, 2024
5.0
They are the perfect fit for my husband
I needed a place for my husband to be taken care of while he was continuing to recover from brain surgery. I looked at many and called various others with no luck. I got positive response from the Rivers. Went there to discuss placing him there and looking the place over. I was very pleased with what they have to offer and the tour of the facility was wonderful. I have a place for him at the Rivers.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from The Rivers at Puyallup
December 5, 2024
Thank you for your kind words about our team's care, Kathy! We're so glad that The Rivers was able to help your husband at such a challenging time in his life.
Alex - Industry reviewer
Assisted Living
November 29, 2024
5.0
Great facility
The Rivers at Puyallup Assisted Living and Memory Care is truly an exceptional community. The staff goes above and beyond to ensure that residents feel cared for, supported, and part of a welcoming family. The engaging activities, personalized care, and thoughtful programs show how much effort is put into enriching the lives of everyone here. The community is always clean, warm, and inviting, and the dining options are excellent—making mealtime something to look forward to. It’s clear that the team prioritizes not only the physical well-being of residents but also their emotional and social needs. Whether it’s the compassionate memory care or the vibrant assisted living programs, The Rivers at Puyallup sets a high standard for senior living. I highly recommend it to anyone looking for a place where their loved ones will be treated with dignity, respect, and genuine care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 10, 2024
4.0
Verified Review
Dad is happy, I'm happy
I'd say the staff is pretty friendly with my dad, he even made friends with one of them. Facility offered all types of services if any type of care needed to be changed, of the places I visited, this was the best bang for the buck. My dad seems pretty contempt with where he is at.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from The Rivers at Puyallup
September 11, 2024
Thank you for sharing your experience! We’re delighted to hear that your dad has formed a great bond with our staff and found the services here to be comprehensive and valuable. It’s wonderful to know he’s content and that you feel it’s the best value among the places you visited. If you have any further feedback or need assistance, please don’t hesitate to reach out!
Aaron - Family/friend
Assisted Living
May 13, 2024
2.0
Verified Review
Review for The Rivers at Puyallup
I would tell a friend to stay away. The leadership at the Rivers is dreadful. I have never dealt with anybody so lazy, dishonest, untruthful, and as irresponsible as [name removed]. He blew me off for 3 months while I was trying to get my final invoice. When I finally got ahold of him, he lied to me by telling me that my bill was all paid up and then sent me to collections. He repeatedly told me he was going to look into things or fix this or that and never did anything he said he would do. Also make sure you read the contract. I had to pay rent at that place for 30 days after my dad died because of a clause in the contract about giving notice. My dad died in May of 2023 and I just now (11 months later) got the mess from the Rivers all untangled.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
2
Response from The Rivers at Puyallup
May 15, 2024
Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home and to provide prompt service to our families, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents and their families. Please email Regional VP of Operations, Erica, at erica.ogle@pegasusseniorliving.com if you would like to provide more details.
Anonymous - Family/friend
Memory Care
March 26, 2024
5.0
Verified Review
Exceptional care
The location was close. The memory care unit was new. Each resident has a private bedroom. As my husband was dying, his care was exceptional and I felt supported. The staff were especially caring and supportive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Rivers at Puyallup
April 3, 2024
We are so honored to have cared for your husband and are happy that we could offer support during a difficult time. Thank you for taking the time to leave us a review.
Anonymous - Family/friend
Assisted Living
March 25, 2024
4.0
Verified Review
Great value
Facility is older but kept in decent condition, and we have not met any staff members who were less than pleasant. More variety on the food - they have a variety of options for each meal on a (weekly?) rotation basis, but they are all pretty basic and get boring over time.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from The Rivers at Puyallup
March 26, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found our staff pleasant and that you've noticed our commitment to maintaining our secure environment. Your feedback regarding the variety of our menu options is valuable. We appreciate your input and look forward to continuing to serve you with excellence.
Anonymous - Family/friend
Memory Care
February 28, 2024
4.0
Verified Review
My experience
I think I would tell others that they should visit, get to know staff beyond just Sales and Marketing. Then make their own decisions. I am satisfied that [name removed] is getting the care she needs.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Response from The Rivers at Puyallup
February 29, 2024
Thank you for sharing your thoughts! If you have any suggestions for improvement to share, please contact Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com. We appreciate your time.
Anonymous - Family/friend
Assisted Living
February 5, 2024
1.0
Verified Review
Do not recommend
The staff that cooked and cleaned were great, admin were horrible. The food was horrible and always cold. Not many activities were offered. The Rivers were charging us extra and promised to credit us for months! It took me reaching out to their Texas office to get my moms money back!! Total scam!!! I would tell others to always check charges on your monthly statement! They said it was super quiet and could never hear the trains - Just the opposite - my mom could never get a good nights rest!
Cleanliness
5
Friendliness
1
Care Services
4
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Response from The Rivers at Puyallup
February 5, 2024
Thank you for bringing your concerns to our attention. We would like the opportunity to speak with you directly to understand more about your experience. Please contact the Regional VP of Operations, Erica Ogle, at your earliest convenience at erica.ogle@pegasusseniorliving.com. We look forward to hearing from you soon.
Anonymous - Family/friend
Assisted Living
January 18, 2024
4.0
Verified Review
So far so good
I would make sure others looking know that they don't change from private pay to state aid when you run out of money, a big factor for many.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Rivers at Puyallup
January 19, 2024
Thank you for your positive rating! We are indeed a private-pay community, and our team is happy to provide any clarifying information to future residents. In addition to pricing, our amenities, location, and unique perks also play a significant role in seniors' and their families' decision-making process. Thank you again for your feedback.
Anonymous - Family/friend
Assisted Living
January 8, 2024
4.0
Verified Review
our families experience
The Rivers is great! Only problem is cost, she may not be able to live there too much longer. However, we love the food, the activities, and loved her studio, outings, staff. She was gaining weight(which she desperately needed) I really didn't see anything negative about it. Would have been 5 overall except for the price it's a great place
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Rivers at Puyallup
January 18, 2024
Thank you for sharing your positive experience at The Rivers at Puyallup! It is an honor to care for your loved one. To tell us how we can make your experience even better, please email our VP of Operations, Erica, at erica.ogle@pegasusseniorliving.com. We look forward to hearing from you.
Anonymous - Family/friend
Assisted Living
June 13, 2023
5.0
Verified Review
Review for The Rivers at Puyallup
We picked this community, because they had friendly staff, very relaxing environment and it seemed like the owner was very caring. The experience was very positive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Response from The Rivers at Puyallup
June 15, 2023
Thank you for your kind review about our community and staff! It is an honor to serve your loved one at The Rivers at Puyallup.
Anonymous - Family/friend
Assisted Living
May 18, 2023
4.0
Friendly and good value
What we like best about The Rivers at Puyallup is the staff team - they are great, friendly and helpful. What we think they could improve on would be the food they prepare for the residents as well as the dining service.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from The Rivers at Puyallup
May 21, 2023
Thank you for your kind review about our staff and your constructive feedback about our dining services. We always appreciate family members' feedback. Please let us know if you would like to provide any additional details about your experience.
HW - Family/friend
Memory Care
May 16, 2023
5.0
Verified Review
Would recommend. Excellent staff. Great option for memory care.
We have had a great experience in memory care at The Rivers at Puyallup. The staff have been very patient and caring. And I would recommend it to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Rivers at Puyallup
May 16, 2023
Thank you for your kind words about our memory care services. It is an honor to care for your loved one here at The Rivers at Puyallup!
Judy - Family/friend
Memory Care
May 2, 2023
5.0
Verified Review
Awesome Environment
We picked this community, because I was familiar with the location. They refurbished the facility, and the memory care unit is fantastic, and has shared rooms, which has total privacy. The staff is excellent. The medical staff was able to handle my loved one. They have been interactive, and they are providing the proper care. The care staff to resident ratio is good. It is clean, and nice. The food is good. They are just fantastic.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from The Rivers at Puyallup
May 5, 2023
Judy, we appreciate your very kind words about our community and services. It is an honor to serve your loved one here at The Rivers at Puyallup. Please let us know if there is anything else we can do for you or your family!
Anonymous - Family/friend
Assisted Living
April 10, 2023
4.0
Verified Review
Review for The Rivers at Puyallup
My loved ones apartment has a living room, counter with sink, microwave and reg size refrigerator. Handicapped bathroom and large bedroom. He uses a w/c and is able to go to the dining room. There is a large community room, small coffee area outside the dining room and a beauty salon where he has used. Large outside patio. I would recommend to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Rivers at Puyallup
April 10, 2023
Thank you for your kind review about our community! Please let us know if there is anything else we can do for you or your family.
Anonymous - Family/friend
Assisted Living
March 22, 2023
4.0
Verified Review
Review for The Rivers at Puyallup
The experience was okay! My parents were there. It was near their house!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
3
Response from The Rivers at Puyallup
March 23, 2023
Thank you for your kind feedback about our community! It is an honor to serve your loved ones at The Rivers at Puyallup.
Michelle K - Family/friend
Independent Living
April 2, 2019
4.5
Nice place
Overall we love this place. Very nice people, nice place and we have been happy with it. We love how large the room is. It's been perfect for my grandfather and we have felt very welcomed there.
Cleanliness
4
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4
Viewing 1-20 out of 38 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Washington regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Washington regulations for Assisted Living.

Frequently Asked Questions
about The Rivers at Puyallup

The Rivers at Puyallup offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Rivers at Puyallup 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (253) 848-1234 to reach a resident at The Rivers at Puyallup.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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