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The Reserve at East Longmeadow

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741 Parker Street, East Longmeadow, MA 01028

For pricing & availability:
(866) 374-4058
9.5
Review score
61 reviews
Add review
9.5
Review score
61 reviews
5 star
44%
4 star
38%
3 star
3%
2 star
7%
1 star
8%
See all reviews
8.8
Review score
1179 reviews
41 facilities
The Reserve at East Longmeadow
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The Reserve at East Longmeadow community exterior
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About the facility
The Reserve at East Longmeadow

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the site for the Big E, one of the largest state fairs in the U.S. Our town has a rich history, settled in 1720, and boasts a strong sense of community that honors the past while looking forward to the future.

Our community provides premiere services for seniors who would like assistance with activities of daily living and seniors who have Alzheimer's or a related form of dementia. We carefully select our staff and rest assured that they treat each resident like the family they are. Residents choose from a range of apartment floor plans to find one that will make them most comfortable while our community features several spacious common areas such as a living room with a fireplace for cooler New England nights, library with computers and elegant dining room with full-service dining.

Our services and amenities help residents to engage in our community, develop lasting relationships and age well. They...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Reserve at East Longmeadow

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Reserve at East Longmeadow

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The Reserve at East Longmeadow community exterior
The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

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9.5
Review score
61 reviews
9.5
Review score
61 reviews
5 star
44%
4 star
38%
3 star
3%
2 star
7%
1 star
8%
9.5
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43 reviews
9.5
Review score
43 reviews
5 star
69%
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7%
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Review score
27 reviews
5 star
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4 star
30%
3 star
4%
2 star
4%
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4%
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Review score
26 reviews
9.2
Review score
26 reviews
5 star
53%
4 star
31%
3 star
12%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at The Reserve at East Longmeadow

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management

Meals & Dining

  • Vegan
  • No Sugar
  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Room Service
  • Special Dining Programs
  • Meals Provided
  • Low / No Sodium
  • International Cuisine
  • Gluten-free
  • Anytime Dining

Room Amenities

  • Handicap Accessible
  • Ground Floor Units
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Beauty Salon
  • Library
  • Computer or Media Center
  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Barber Shop
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ
  • Jacuzzi
  • Billiards Lounge
  • Game Room
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Armenian
  • English
  • Spanish

Activities

  • Sensory-based Programs
  • Light Therapy Programs
  • Protestant Services
  • Activities On-site
  • Birthday Parties
  • Live Well Programs
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Tai Chi
  • Live Musical Performances
  • Men's Club
  • Intergenerational Programs
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Stretching Classes
  • Jewish Services
  • Holiday Parties
  • Karaoke
  • Happy Hour
  • Trivia Games
  • Montessori Programs
  • Dances
  • Devotional Activities Offsite
  • Other Religious Services
  • Catholic Services
  • Reminiscence Programs
  • Wine Tasting
  • Visiting Chaplain or Priest
  • Community Service Programs
  • Live Dance or Theater Performances
  • Cooking Classes
  • Devotional Activities On-Site
  • Visiting Rabbi
  • BBQs or Picnics
  • Activities Off-site
  • Mormon/LDS Services
  • Gardening Club
  • Brain fitness / Dakim
  • Day Trips and Outings

Reviews

for The Reserve at East Longmeadow

9.5Review score61 reviews
9.5
Review score
61 reviews
5 star
44%
4 star
38%
3 star
3%
2 star
7%
1 star
8%
LCB Management
8.8
Review score1179 reviews41 communities
Write a review
A Place for Mom has scored The Reserve at East Longmeadow with 9.5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 61 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
3.9
Staff
4.4
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored The Reserve at East Longmeadow with 9.5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 61 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Best of Senior Living 2024
LCB Management
8.8
Review score1179 reviews41 communities
Logo for LCB Management
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 61 reviews
Happy Dad - Happy Life - Family/friend
Assisted Living
December 20, 2024
5.0
Dad is Home!
Our Dad is thriving at The Reserve! It's a loving community where everyone looks out for each other. Now, we can enjoy being his children and spending quality time together without the constant worry of him being alone or in need of help we couldn't entirely offer. Thank you to everyone! Each role within the community is essential, and together, they create a seamless, collaborative environment.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
O.M. - Family/friend
Memory Care
December 14, 2024
5.0
Compassionate Care in a Clean and Welcoming Environment
The Reserve at East Longmeadow has been a wonderful place for my grandmother. The staff genuinely cares about the residents and treats them with kindness and respect, which means so much to our family. Before choosing The Reserve, we toured other facilities in the area, and this one stood out as the cleanest—it didn’t have any unpleasant odors, and instead, it smells like pine trees, which my grandmother loves. That small detail makes it feel more like home for her. She is always busy with activities that keep her engaged, and she’s been socializing more than ever. The facility is always clean and well-maintained, making visits comfortable and reassuring. It’s such a relief to know she’s in a safe and supportive environment where she’s happy and well cared for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michael Wendell Nadeau - Resident/client
Memory Care
December 14, 2024
5.0
Placement of Mom & Dad at The Reserve
I toured 7 facilities for a place for my Mom & e first rDad, hands down this was the best placatee. From my initial meeting with [name removed], the management and staff have been professional, caring, and compassionate. The communication continues to be first rate. Everything [name removed] promised was right on. I know Mom & Dad are being taken care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Patrick B - Family/friend
Assisted Living
December 13, 2024
5.0
The Reserve is 5 stars!
If you are exploring options for Senior Living look no further than The Reserve in East Longmeadow, MA. They are in a league of their own for senior living in wmass. Our Dad has been living there for a year and his overall health has improved physically and cognitively since moving there. Your first step should be to call [name removed]. She is an incredible resource to speak to on your first phone call or visit. She is the Director of Sales & Marketing. She was a pivotal reason why we moved forward originally. Too many positives to list here with [name removed] and the The Reserve.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gary - Family/friend
Assisted Living
December 9, 2024
4.0
Verified Review
Review for The Reserve at East Longmeadow
I would recommend to others. However, I will note that the property changed hands within the past year and now prices have increased so we'll see how the services compare to others. We picked them because of the amenities, cleanliness, and price
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Cindy K - Family/friend
Assisted Living
September 18, 2024
5.0
Excellent
Our experience has been excellent , we feel comfortable knowing that mom is being watched over and cared for. If there are any concerns about mom the staff will immediately call us to discuss any issues. Everyone is courteous to mom and to our family. I have only praise for the reserve and the employees.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 25, 2024
3.0
Verified Review
The Reserve at East Longmeadow review
Likes - Most of the staff are very kind. Facility is clean Improvements - Communication is severely lacking. I never see administration. Meals don't always have options and run out of things. Bottled water isn't available. They changed their billing and now nickel and dime us for everything
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
2
Kathleen - Family/friend
Assisted Living
July 18, 2024
4.0
Verified Review
Review for The Reserve at East Longmeadow
I would say that it's a beautiful place but management changes too quickly.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 24, 2024
5.0
Verified Review
Review for The Reserve at East Longmeadow
The price for my Mom went up $[removed]. In a year. I felt that was excessive.The staff is fabulous. The CNAs and nurses are caring helpful people.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
April 17, 2024
5.0
Verified Review
Would recommend, highly
this facility is one of the best out there. the cleanliness and friendliness of the staff are amazing. They were able to answer all of my questions without having to look up or ask and made us feel that they could meet all of Dad's needs. Would recommend, highly, based on the staff meeting all of my father's needs, the cleanliness of the facility, and the Memory Care staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ray - Family/friend
Assisted Living
March 1, 2024
5.0
Verified Review
Review for The Reserve at East Longmeadow
I have no complaints about the Reserve. It's not for everyone because they are private pay only. The service they gave my mom in the short time she was there was top notch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
March 1, 2024
Thank you for your review!
Anonymous - Family/friend
Memory Care
December 27, 2023
4.0
Verified Review
our families experience
The main areas of the community are gorgeous, very impressive facilities with big open spaces, tons of windows, a movie theater, pool table, a little lounge area with an outdoor balcony, and a gorgeous garden. It was also [fee removed] less the other facilities in the area. However, there could be so improvements with the care at times
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
5
Response from The Reserve at East Longmeadow
December 28, 2023
Thank you for your review!
Kathleen - Family/friend
Assisted Living
August 31, 2023
5.0
Verified Review
Review for The Reserve at East Longmeadow
It has been a great experience! We picked this community because of the combination of the people and the place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
September 14, 2023
Thank you so much for your review!
anonymous - Family/friend
Memory Care
December 22, 2022
4.0
Verified Review
friendly and caring staff
This community is very very clean and the staff members are so friendly, and they always seem very organized. They have plenty of different activities for the residents, we were speaking with the director the other day and depending on the residents abilities they will spilt them up into different activities and everything seems really varied. We would recommend this community to other families but we do have to say the price increase over the months has been pretty shocking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Reserve at East Longmeadow
January 19, 2023
Thank you for your review.
Anonymous - Family/friend
Assisted Living
July 28, 2022
4.0
Verified Review
Almost a good place for mom
Everything was good until the end. After my mom fell and had needs, there was no one following up to see if she was okay. No one cared after that.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
anonymous - Family/friend
Assisted Living
June 13, 2022
4.0
Verified Review
Positive experience
The people here have all been very good. They have made us feel very welcome and comfortable. Some small things take a little bit longer than I would like. Overall I would recommend to others looking, the engagement that they have provided us has been very good. They check in every hour on the residents which is great and gives us peace of mind.
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Becky - Family/friend
Memory Care
June 7, 2022
5.0
Verified Review
A friendly, warm place for your loved one.
We really like it here! They have a little bit of staffing issues every once in a while, but for the most part they take care of everything. When you call, they call you back, and they do a good job helping my family member with her health issues. The staff have been very friendly, including the people in charge. The main supervisor is very friendly, and the nursing staff is excellent. They also have a fantastic doctor that comes in twice a week, and she coordinates beautifully with the family. She calls us and lets us know what she thinks and gives us updates. We didn't have a geriatric doctor before, and it was very difficult to figure out where my loved one was with her health. But that's much better now. In Memory Care, everything is included, so there are no a la carte / piecemeal charges, which has been a big plus.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Laura - Family/friend
Memory Care
March 28, 2022
4.0
Verified Review
Highly Recommended
It is one of the best options around. They are open to feedback and supportive to our family during this time. The location is close by to us. The staff do a great job considering the challenge of caring for residents with Alzheimer's.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Anonymous - Toured community
Assisted Living
March 7, 2022
2.0
Verified Review
My Tour
The halls were dirty, the carpet was dirty. People seemed very frail, the dining room was dark.
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
anonymous - Family/friend
Memory Care
February 25, 2022
3.5
Verified Review
Would tell others to put this place on your list as you review places for your loved one.
[Name removed], the person we met to help us look at he facility, was very accommodating to our schedule and to make sure we were comfortable. Then it seems once you are a member, there is less action from the office and you're switched more to nursing and direct care contacts. They now have a vacancy for the program director on that care unit, so I'm not sure how things will be going forward. When we call and ask a question though, we do get a direct answer. We still go in to visit often. Only after a few months were we able to do a care plan with them. So I think now that the care plan is in place, if there's proper staff training, the staff will know how to interact with my loved one better. I think overall, more training for the staff in how to deal with people with memory issues would be helpful. But in today's staffing environment, I know that's difficult. But if they had had more coaching for staff off the bat, my loved one might have felt more comfortable with his transition. I really do see some people there who truly do have compassion and care. And I've seen others who I feel will need to learn that. I don't know a lot about the food. It seems decent overall. But I do know that as far as the beverage options, they offer a choice between apple juice or cranberry juice, and we've been having to push for water to be offered. I would like to see more activities as well. But even saying all those things, I know and appreciate that my loved one is safe secure. He looks well and feels well, and some of the small things that annoy us I know we'll have to let go. The facility is clean and smells okay when you walk in. I know that's not the case everywhere. They work with us on any concerns we have, and that makes a big difference. And overall, I would recommend them to other families.
Cleanliness
4
Friendliness
3.5
Care Services
3
Staff
3.5
Activities
2.5
Value for Cost
4
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Viewing 1-20 out of 61 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about The Reserve at East Longmeadow

The Reserve at East Longmeadow offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Reserve at East Longmeadow 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 224-2200 to reach a resident at The Reserve at East Longmeadow.

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0%
1 star
8%
1bd, 2bd, Studio, Semi-Private
The Ivy at Ellington is the newest assisted living residential community from The Arbors Assisted Living Residential Communities. Ellington has its roots as an agricultural community as well as a resort community with Crystal Lake within its boundaries. Conveniently located in Ellington,...
Armbrook Village community exterior

Armbrook Village

551 North Road, Westfield, MA 01085
Starting at $X,XXX+ monthly
8.7
Review score
37 reviews
8.7
Review score
37 reviews
5 star
73%
4 star
24%
3 star
0%
2 star
3%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Armbrook Village offers seniors a secure, supportive and independent lifestyle. The community features both independent and assisted living options as well as a state-of-the-art Compass Memory Support Neighborhood featuring innovative, research-based programming for those with memory loss...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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