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The Phoenix at Harrisonburg

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3607 Stone Spring Rd, Harrisonburg, VA 22801

For pricing & availability:
(866) 374-4058
7.9
Review score
11 reviews
Add review
7.9
Review score
11 reviews
5 star
18%
4 star
46%
3 star
18%
2 star
0%
1 star
18%
See all reviews
7.6
Review score
250 reviews
18 facilities
Pricing promotions expiring soon
The Phoenix at Harrisonburg
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The Phoenix at Harrisonburg
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Cyndy G
-
Sibling of resident/client
4.0
Great location and tastefully decorated community.
Great in the beginning, but the community changed management companies and although the one site management team had not changed the atmosphere and delivery of magic services had suffered some setbacks. Just doesn’t feel quite the same!

About the facility
The Phoenix at Harrisonburg

Surrounded by peaceful countryside, The Phoenix at Harrisonburg rests in the Shenandoah Valley with the Blue Ridge Mountains creating a stunning backdrop. With luxury-style living, the community offers world-class independent and assisted living options, in addition to memory care. Residents thrive in the homelike environment where they can enjoy activities with neighbors while making some new friends along the way. The gourmet meals, fun events, and abundant care services are just a few reasons residents at The Phoenix at Harrisonburg live an enjoyable and active lifestyle.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Phoenix at Harrisonburg

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Lowers your rent by a dollar amount or percentage.

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The Phoenix at Harrisonburg
The Phoenix at Harrisonburg

3607 Stone Spring Rd, Harrisonburg, VA 22801

Bellaire at Stone Port in unit seating area
Bellaire at Stone Port

1684 Port Hills Dr, Harrisonburg, VA 22801

Brookdale Harrisonburg
Brookdale Harrisonburg

2101 Deyerle Avenue, Harrisonburg, VA 22801

Crestwood undefined
Crestwood

1401 Virginia Ave, Harrisonburg, VA 22802

7.9
Review score
11 reviews
7.9
Review score
11 reviews
5 star
18%
4 star
46%
3 star
18%
2 star
0%
1 star
18%
9.3
Review score
23 reviews
9.3
Review score
23 reviews
5 star
65%
4 star
13%
3 star
9%
2 star
0%
1 star
13%
9.2
Review score
26 reviews
9.2
Review score
26 reviews
5 star
53%
4 star
31%
3 star
4%
2 star
0%
1 star
12%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at The Phoenix at Harrisonburg

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • No Sugar
  • Professional Chef
  • Gluten-free
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Vegetarian
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Kitchenette
  • Full kitchen
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Garden View
  • Ground Floor Units
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Indoor Atrium
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Meeting Room
  • Outdoor Common Areas
  • Private Bath
  • Beauty Salon
  • Barber Shop

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ
  • Fitness Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Wine Tasting
  • Devotional Activities Offsite
  • Live Dance or Theater Performances
  • Cooking Classes
  • Gardening Club
  • Happy Hour
  • Activities On-site
  • Pet-focused Programs
  • Stretching Classes
  • Tai Chi
  • Christian Services
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Live Musical Performances
  • Art Classes
  • Trivia Games
  • BBQs or Picnics
  • Reminiscence Programs
  • Karaoke
  • Bible Study Group
  • Dances
  • Wii Bowling
  • Community Service Programs
  • Birthday Parties
  • Sensory-based Programs
  • Holiday Parties
  • Activities Off-site
  • Live Well Programs
  • Yoga / Chair Yoga
  • Day Trips and Outings

Reviews

for The Phoenix at Harrisonburg

7.9Review score11 reviews
7.9
Review score
11 reviews
5 star
18%
4 star
46%
3 star
18%
2 star
0%
1 star
18%
Twenty/20 Management, Inc.
7.6
Review score250 reviews18 communities
Write a review
A Place for Mom has scored The Phoenix at Harrisonburg with 7.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Phoenix at Harrisonburg has 11 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
4.6
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
3.2
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored The Phoenix at Harrisonburg with 7.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Phoenix at Harrisonburg has 11 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
J B - Resident/client
Assisted Living
November 27, 2024
1.0
Horrible management
The caregivers here are wonderful but I can't say so for the management. The way they treat their staff is shameful! The emotionally and physically challenging work they do is unappreciated by management.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
September 12, 2024
1.0
Verified Review
Our experience
What this community could really work to improve on is the professionalism
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Anonymous - Family/friend
Independent Living
July 11, 2024
3.0
Verified Review
Beautiful retirement community.
Beautiful community, tastefully decorated, quiet, friendly atmosphere. Staff is nice. Food could be improved -- bland, Luke warm. Under new management with the usual growing pains.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
3
Cyndy G - Family/friend
Assisted Living
June 18, 2024
4.0
Great location and tastefully decorated community.
Great in the beginning, but the community changed management companies and although the one site management team had not changed the atmosphere and delivery of magic services had suffered some setbacks. Just doesn’t feel quite the same!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
2
Anonymous - Family/friend
Assisted Living
April 3, 2024
4.0
Verified Review
Review for The Phoenix at Harrisonburg
Experience has been, for the most part, good. I still have some things that I need to figure out or speak to someone about, and honestly, I would love it if there were a community much closer. I would definitely recommend it.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
3
Response from The Phoenix at Harrisonburg
May 16, 2024
Hello, we appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help!
Samantha S - Family/friend
Assisted Living
March 31, 2024
4.0
Extremely Helpful Friendly Staff & Well-Kept Facility
My mother-in-law has been a resident at the Phoenix at H'burg for over a year & has really enjoyed it & highly recommends. Management is great – always helps to resolve problems. Staff are extremely helpful & very good at what they do. Beautiful clean facility – that is well-kept inside & out. Everything in the facility is easy for her to navigate with her rollator. The maintenance guy is excellent & always quick to hang items on the wall when asked. The chef is always open to meal suggestions & feedback. The Phoenix location is perfect – very close to the hospital. Mother-in-law really enjoys the craft activities & bus trips which have all increased since the Phoenix at H'burg has grown. She also enjoys it when outside groups come for activities – such as musicians & local schools. My husband & I have attended various activities during her stay and have really enjoyed them. She loves the snacks & drinks put out in the bistro area for the residents. Phoenix is best fit for our needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Georgia M - Family/friend
Assisted Living
March 25, 2024
4.0
Beautiful facility with caring staff
It has been one year since my Mother moved into The Phoenix at Harrisonburg. It was a tough transition moving from her home in another state to an assisted living environment. With the help and care of the staff, my Mother has a beautiful and comfortable apartment. She has made many friends, started a library and runs a book club. She enjoys all of the musicians that perform periodically and enjoys the camaraderie with her friends during meals. The facilities are pristine and are easily accessed by the residents. All staff, from the director to the event coordinator, to all medical staff and assistants have been available for my Mother's needs. In addition, when her children have questions or concerns, we are contacted promptly to hear answers or develop solutions together. The financial coordinator and marketing director have been helpful as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Barbara - Family/friend
Assisted Living
March 14, 2024
5.0
Best Place in the Area
After visiting other places in the Augusta and Rockingham County areas, The Phoenix at Harrisonburg was a clear choice. It is new, well-designed, well-decorated, full of natural light, just the right size and a good value compared to others. A few other facilities we really liked require a high six figure “asset pledge” which we cannot afford. At the Phoenix, the fees are monthly, based on individual needs and easy to understand. We also “did the math” and since the fees are all inclusive, it is half the cost of keeping a home or apartment and paying for in home caregivers and domestic help. We love the staff that interacts daily with Mom…they are patient, caring and well-trained. No facility is perfect, but we feel this is the best of its type in the area.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 10, 2023
5.0
Verified Review
Great experience
Please keep in mind that my mother only lives there for a month and was almost immediately put in Hospice which took over much of her daily care needs. Mom did very few of the activities because of her illness. Nothing is perfect. But they were perfect for us .
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 12, 2022
4.0
Verified Review
Friendly Staff
The staff were always friendly and helpful. The food was not that good. Recently they a hired a new chef, so hopefully the food improves. They do have activities, and the activities director tried her best to get the residents invloved. The value for the money was reasonable. They were always good with keeping me informed with my loved one, and they were pleasant.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
September 2, 2022
3.0
Verified Review
A nice community but needs to grow to be able to provide what they offer
The Phoenix is a new community that just opened so right now they do not have enough residents to provide the transportation that is offered. They also do not have a lot of activities right now but hopefully has the continue to grow that will soon change.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
2
Value for Cost
3
Viewing 1-11 out of 11 reviews

Neighborhoods
around The Phoenix at Harrisonburg

See what the neighborhood has to offer and what’s nearby:
The Phoenix at Harrisonburg in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about The Phoenix at Harrisonburg

The Phoenix at Harrisonburg offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Phoenix at Harrisonburg 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 689-0220 to reach a resident at The Phoenix at Harrisonburg.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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