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2650 Ohio State Dr, Massillon, OH 44646
18 reviews
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Colleen
-
Loved one of resident/client
5.0
My review of The Inn at University Village (The Inn at University Village)
Our grandmother is there now and she is enjoying her stay at The Inn. The staff members have been very wonderful and help. They did such a great job keeping our loved one and all the residents safe during the pandemic, and were very helpful with the move in process. Our family is really happy so far.
About the facility The Inn at University Village
The Inn at University Village in Massillon, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at The Inn at University Village
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Restaurant Style Dining
- Low / No Sodium
- No Sugar
- Special Dining Programs
Room Amenities
- Air Conditioned
- Ground Floor Units
- Wi-Fi/high-speed internet
- Kitchenette
- Wheelchair Accessible Showers
- Cable or Satellite TV
Community Amenities
On-site dining options
- Bar or Pub
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Resident Parking Available
Pets
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Meeting Room
- Outside Patio
- Outdoor Common Areas
- Main Street Shops
- Computer or Media Center
- TV Lounge
- Library
- Indoor Common Areas
- Beauty Salon
- Central Fireplace
- Private Bath
Recreational areas
- Fitness Center
- Piano or Organ
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Activities
- Holiday Parties
- Birthday Parties
- Activities Off-site
- Happy Hour
- Activities On-site
- Devotional Activities On-Site
- Live Musical Performances
- BBQs or Picnics
- Dances
- Live Dance or Theater Performances
Compare
The Inn at University Village
2650 Ohio State Dr, Massillon, OH 44646
Glenwood Assisted Living
820 34th St NW, Canton, OH 44709
Canton Regency
4515 22nd St NW, Canton, OH 44708
Danbury in Massillon
2550 University Drive SE, Massillon, OH 44646
Review score not available
9.8
Review score
10 reviews
9.8
Review score
10 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
76 reviews
9.7
Review score
76 reviews
5 star
66%
4 star
20%
3 star
4%
2 star
1%
1 star
9%
9.5
Review score
22 reviews
9.5
Review score
22 reviews
5 star
63%
4 star
23%
3 star
14%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for The Inn at University Village
18 reviews
Write a reviewA Place for Mom has scored The Inn at University Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Inn at University Village has 18 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.0
Care Services
3.9
Staff
5.0
Meals & Dining
5.0
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored The Inn at University Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Inn at University Village has 18 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Jennifer - Toured community
Assisted Living
May 6, 2022
My Tour Experience at The Inn at University Village
The community would be good for the individuals that have a more active lifestyle.
Colleen - Family/friend
Assisted Living
July 6, 2021
My review of The Inn at University Village (The Inn at University Village)
Our grandmother is there now and she is enjoying her stay at The Inn. The staff members have been very wonderful and help. They did such a great job keeping our loved one and all the residents safe during the pandemic, and were very helpful with the move in process. Our family is really happy so far.
Anonymous - Toured community
Memory Care
October 27, 2018
The Inn was very nice and so was the staff that we encountered. The only accommodations that was available at this time was a studio apartment and was not at all what we were wanting for our Mother. We were told that she could move in and be placed on a waiting list for a larger apartment but that is not our wishes as our mom has moved several time in the past few years and want this move to be last. This was not a good match for our mom.
Todd Machan - Family/friend
Memory Care
August 7, 2018
Like a beauty pageant... Pretty but no substance
Anyone can agree that no one is going to care for a loved one as well as you. That aside, this facility is very much just for show. They are nothing more than a laundry and meal service wrapped in a very pretty package. While claiming to have memory care and more specialized help for those with dementia, etc. the assistance there is minimal at best. If all you need is the minimum, it is a great place both in look and feel. Anything beyond that, however, is extremely lacking. The management staff will lie, misinform, and, as in our case, kick you out of the facility if you are hurt while there. Additionally, stringing you along to take you or your loved one's money for as long as they can. Also, be very careful if your family member is on Medicaid. It is accepted and works out great unless the person is moved to their "memory care" side. They then get dropped from Medicaid and you have to go through the hassle of reapplying when, inevitably, the person ends up at a nursing facility or hospital. Again, it isn't all bad but isn't what they would have you believe either.
Anonymous - Family/friend
Memory Care
April 23, 2018
Not good
We had a horrible experience. Very dissatisfied and untrained people.
Anonymous - Toured community
Memory Care
September 22, 2017
not much interaction
This was a very nice community and the staff did a great job showing us around, they took their time doing so and they answered all our questions. While we were there I did notice that there was not much interaction/activity amongst the residents that where which concerned me some.
Anonymous - Toured community
Memory Care
June 7, 2017
This facility is beautiful. [Removed] has been so helpful with getting mom a room. All of the staff have been very helpful as we have had a lot of questions.
Anonymous - Family/friend
Memory Care
February 28, 2017
5 stars!
The staff they have at this community are really nice and we could not be happier with them, however mom thinks they could use some more staff. The community is pretty active. Mom is the memory care unit and there are less activities available. She loves the food and the community is nice. They are a little expensive. I would recommend this community.
Anonymous - Toured community
Memory Care
October 18, 2016
My mother and I really loved everything we saw at the Inn yesterday. We had planned to look at 4-5 places, but my mom is confident that this is where she wants to live. The spaciousness and graciousness of the place are impressive. It did not have the institutional feel we were so dreading. The look, feel and friendliness of the place are what matter most to my mother.
Larry D. - Resident/client
Memory Care
October 9, 2016
My mother receives more than just her physical care needs (Medicine – Meals etc.). She gets individual attention from both the staff and management. They get my mother to smile, laugh, sing songs, & interact with her however they can. She gets compassionate consideration & a sense of involvement in life. It’s not just physical care. It’s also emotional care. Mom is comfortable, and happy.
Larry D. - Resident/client
Memory Care
October 9, 2016
My aunt received superior care from a staff & management that truly put those in their care, first. This attitude is universal among the staff and management because it is the attitude of the administration. Genuine compassionate & considerate attitude that simply grows the organization.
Polly - Family/friend
Memory Care
June 19, 2016
Many improvements needed
The Inn At University Village used to be a nice place. They are consistently short staffed. The food is horrible and now the big meal is served at lunch. With having a lighter dinner it is not enough to last till morning/breakfast. We have been told several times the lettuce and tomato are the vegetables.
Large turnover and staffing so low they have had to use agency staffing. No consistency. The phone system is terrible. You can't even call to check on your loved one. We are leaving ASAP!
Anonymous - Family/friend
Memory Care
August 13, 2015
mom is not happy
My mother has fallen in the shower and had to go to the hospital. She is not supposed to be showering without supervision and help. She also is not happy with the food. I know it is a beautiful facility, but we have had these and other challenges. It can be challenging communicating with them. My mother is not very happy there.
Anonymous - Family/friend
Memory Care
July 14, 2015
We have our meeting with them and there was nothing, it is really good. They did tell us up front about this, but the only thing is that my dad is now a diabetic and they don't do any food alterations for anyone with dietary restrictions.
Anonymous - Toured community
Memory Care
February 16, 2015
Friendly, warm and engaging. Tonya took the time to learn about our parent's needs and showed us their facility. Very impressed.
Loved One - Family/friend
Memory Care
September 22, 2014
The Inn at University Village is really a phenomenal place.
The Inn at University Village is really a phenomenal place. They are taking very good care of our loved ones. She gets the medical attention she needs, her medication management and all of that. He is like a whole new person! It's very clean, no odors or anything. It's almost like you are in a hotel, it's not like a hospital room setting or a nursing care setting at all. We haven't heard any complaints at all. They keep us well informed.
Anonymous - Toured community
Memory Care
August 4, 2014
Very professional and very ...
Very professional and very attentive. Seems like an upscale apartment complex and the residents all appear happy. Staff is very professional, caring and responsive. The building and grounds are beautiful and well maintained. Different levels of care are provided and include two different levels of memory care. We selected this facility for all these reasons.
Michael Freytag - Family/friend
Memory Care
February 21, 2014
My brother and I are very pleased wit...
My brother and I are very pleased with the nurturing care my mother has received at the Inn. The facility is wonderfully pleasant and the staff is incredibly attentive to her every need.
Viewing 1-18 out of 18 reviews
Neighborhoods around The Inn at University Village
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.
Frequently Asked Questions about The Inn at University Village
The Inn at University Village offers Studio and 1 Bedroom. Learn more.
Call (330) 837-3000 to reach a resident at The Inn at University Village.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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