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3736 Vista Springs Ave NE, Grand Rapids, MI 49525
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CBH
-
Child of resident/client
5.0
Review for The Cortland Northview
I would say it is not fancy but it is comfortable and the staff are caring and friendly. So far I would definitely recommend it and it seems like a really good value. They are still making changes after the fairly recent change in ownership, but seem to be working hard to make it a great place.
About the facility The Cortland Northview
The Cortland Northview, now a proud member of the Priority Life Care family, stands as a distinguished assisted living community nestled in the heart of Grand Rapids, Kent County, Michigan. Our community is specifically tailored for seniors who may need a little assistance to those who have with dementia and Alzheimer's, offering a vibrant atmosphere for both residents and their loved ones to enjoy.
At The Cortland Northview, we go beyond the typical offerings of assisted living. Our approach is centered on engaging residents with activities designed nurture their mind, body and soul. Furthermore, our dedicated staff is on hand around the clock to assist with any needs that may arise, ensuring peace of mind for families and residents alike.
Our commitment to the holistic well-being of our residents is evident through our extensive array of amenities and services, setting us apart from other communities. These include:
- Specialized speech and occupational therapy programs
- A secure memory care neighborhood with a state-of-the-art wander alert system
- Medication management and administration
- Full wheelchair accessibility
- A pet-friendly policy welcoming cats and dogs
- Access to hospice care when needed
- An on-site beautician for resident convenience
The Cortland Northview is not just a place to live; it's a vibrant...
At The Cortland Northview, we go beyond the typical offerings of assisted living. Our approach is centered on engaging residents with activities designed nurture their mind, body and soul. Furthermore, our dedicated staff is on hand around the clock to assist with any needs that may arise, ensuring peace of mind for families and residents alike.
Our commitment to the holistic well-being of our residents is evident through our extensive array of amenities and services, setting us apart from other communities. These include:
- Specialized speech and occupational therapy programs
- A secure memory care neighborhood with a state-of-the-art wander alert system
- Medication management and administration
- Full wheelchair accessibility
- A pet-friendly policy welcoming cats and dogs
- Access to hospice care when needed
- An on-site beautician for resident convenience
The Cortland Northview is not just a place to live; it's a vibrant...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for The Cortland Northview
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Current promotions
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Reduces entrance fees required upon move in
Tours at The Cortland Northview
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Compare
The Cortland Northview
3736 Vista Springs Ave NE, Grand Rapids, MI 49525
Cascade Trails Senior Living
1225 Spaulding Ave., Grand Rapids, MI 49546
Commonwealth Senior Living at Grand Rapids
1175 68th St SE, Grand Rapids, MI 49508
Commonwealth Senior Living at East Paris
3956 Whispering Way, Grand Rapids, MI 49546
7.0
Review score
12 reviews
7.0
Review score
12 reviews
5 star
33%
4 star
34%
3 star
8%
2 star
8%
1 star
17%
9.8
Review score
37 reviews
9.8
Review score
37 reviews
5 star
84%
4 star
11%
3 star
5%
2 star
0%
1 star
0%
8.9
Review score
59 reviews
8.9
Review score
59 reviews
5 star
48%
4 star
34%
3 star
8%
2 star
3%
1 star
7%
8.3
Review score
115 reviews
8.3
Review score
115 reviews
5 star
67%
4 star
10%
3 star
6%
2 star
3%
1 star
14%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at The Cortland Northview
Healthcare Services
- Diabetic Care
- High Acuity Care
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Professional Chef
- No Sugar
- Special Dining Programs
- Anytime Dining
- Guest Meals
- Kosher
- Meals Provided
- Gluten-free
- Low / No Sodium
- Vegan
- Vegetarian
- Room Service
- Organic
- Pureed Meals
- Restaurant Style Dining
- International Cuisine
Room Amenities
- Ground Floor Units
- Handicap Accessible
- Respite or Short Term Stays Offered
- Air Conditioned
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Bar or Pub
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Barber Shop
- Outside Patio
- Indoor Common Areas
- Meeting Room
- Private Bath
- Outdoor Common Areas
- Library
- Central Fireplace
- Beauty Salon
- TV Lounge
Recreational areas
- Raised Garden Beds
- Arts and Crafts Center
- Piano or Organ
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Sensory-based Programs
- Reminiscence Programs
- Dances
- Community Service Programs
- Yoga / Chair Yoga
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Light Therapy Programs
- Activities Off-site
- Happy Hour
- Cards / Pinochle Club
- Live Dance or Theater Performances
- Trivia Games
- Activities On-site
- Community Service Organizations
- Holiday Parties
- Birthday Parties
- Devotional Activities On-Site
- Live Musical Performances
- Visiting Chaplain or Priest
- Bible Study Group
- Stretching Classes
- Brain fitness / Dakim
- Art Classes
- Day Trips and Outings
Reviews
for The Cortland Northview
Write a review
A Place for Mom has scored The Cortland Northview with 7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Cortland Northview has 12 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
4.0
Friendliness
3.8
Care Services
3.4
Staff
3.8
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.7
A Place for Mom has scored The Cortland Northview with 7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Cortland Northview has 12 reviews with an average "overall experience" of 3.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Anonymous - Family/friend
Assisted Living
July 12, 2024
The Cortland Northview review
Not a place for loved ones suffering with dementia or Alzheimer. Or a memory deficiency. Staff not trained to handle the special needs a memory challenge person has. Workers don't show up, constantly under staffed. Communication is next to nil unless there is a problem. To be fair, this place was bought out in Nov-23 by a large conglomerate out of state. The staff is new, under trained in many roles. Much room for improvement for sure. From what I hear, this is status quo wherever you go.
Response from The Cortland Northview
July 16, 2024
Thank you for taking the time to share with us your thoughts and concerns. We are so sorry that you didn't have the best experience and we take these concerns very seriously. Our main goal is to provide a level of care to our residents that is second to none, no matter their care needs. If you have any additional details please reach out to us directly at solutions@prioritylc.com and we can address them accordingly.
Sincerely.
CBH - Family/friend
Assisted Living
July 2, 2024
Review for The Cortland Northview
I would say it is not fancy but it is comfortable and the staff are caring and friendly. So far I would definitely recommend it and it seems like a really good value. They are still making changes after the fairly recent change in ownership, but seem to be working hard to make it a great place.
Response from The Cortland Northview
July 9, 2024
Thank you for taking the time to share with us your experience with our Cortland Northview community. We are dedicated to providing exceptional care to all our residents and making our communities feel like home.
Sincerely.
Shelli - Family/friend
Memory Care
December 21, 2023
Provides a safe environment where our dad is happy
One month into Dad's stay, they changed ownership. Through that process we also lost the administrative staff that we had gotten to know. The price for 2024 is increasing significantly (12-15%), although they have not yet told us a number. Processes are different now than they were, so I can not speak to that. The staff that is there is friendly. Dad seems happy (content) there. He likes the food and the facility and his room are clean. They communicate via text, although with new ownership it is less than prior. Areas for improvement are: it would be nice to know when the physician visits and what she does/checks when she is there. Overall, I would recommend the facility because Dad is happy there. There is work to be done from an administration and communication standpoint, again due to new ownership.
Response from The Cortland Northview
February 29, 2024
Thank you for sharing your experience with The Cortland Northview. We appreciate your feedback about the changes and the impact it had on administrative staff and communication. It's great to hear that despite these changes, your dad is happy and content with his stay. We understand the importance of clear communication and will work on improving this aspect. Your recommendation means a lot to us, and we're committed to addressing any areas for improvement to ensure the best experience for your dad and all residents. If you have any further concerns or suggestions, please don't hesitate to reach out directly.
Anonymous - Family/friend
Assisted Living
November 6, 2023
Review for Vista Springs Northview Royal Hideaway Resort
As a resident with dementia, and him not being aware that he is unable to care for himself, he has an extremely difficult time accepting that it is necessary for him to be there. The option of it being a Secure Facility has literally been a life saver.
Response from The Cortland Northview
February 29, 2024
Thank you for sharing your experience with The Cortland Northview. We understand the challenges of transitioning to a care facility, especially for our residents with dementia. It's reassuring to hear that the secure environment provided by the facility has been beneficial for your loved one's safety and well-being. If there's anything more we can do to support you and your family during this time, please don't hesitate to let us know. We're here to help.
Anonymous - Industry reviewer
Memory Care
June 13, 2018
Strongly Recommend
Beautiful facility ! Staff are friendly and helpful and care for the residents like they would their own family members. The buildings were clean and well maintained. Delicious food and lots of engaging activities.
Anonymous - Family/friend
Memory Care
June 13, 2018
Beautiful Community
Vista Springs Northview is a beautiful community! The staff does a great job and you can really tell that they care about the families and their loved ones. The management staff is also very friendly and very informative. I would highly recommend Vista Springs Northview as I had nothing but a great experience.
Anonymous - Family/friend
Memory Care
February 12, 2018
Look elsewhere
Don't be deceived by the friendly staff and beautiful facility. Their top priority seems to be filling beds, whether or not they are equipped to care for your loved one. Chances are, they probably are not. Once residents start needing more care because of physical or cognitive issues, they are not able to provide adequate care. The daily staff is wonderful, for the most part. Lots of management issues, staff turnover, lack of training, and not enough staff.
Anonymous - Family/friend
Memory Care
October 18, 2017
Very Disappointing
While Vista Springs is beautiful on the outside, the inside operation is unprofessional and out of control! Management is unreasonable in their belief that one building which houses 31 residents is cared for by TWO caregivers!! I have seen a revolving door of staff and management at this location and it is concerning. I was told the ratio of caregivers to residents is one to eight...this isn't even close to the truth!! It is more like one to fifteen!! This is dangerous to both the residents and caregivers. I cannot express enough how disappointed I am in the business operations of VS. Numbers are more important than care, clearly.
Anonymous - Toured community
Memory Care
April 17, 2017
A tour for care
We toured this community and the staff were nice. The community appeared to be clean and maintained. The menu here is appealing. The activities would of been helpful. We would suggest that other families tour this community for the care of a loved one.
Anonymous - Toured community
Memory Care
March 29, 2017
Friendly Staff!!
I thought the staff at this location where friendly and gave lots of great information my dad and I about there community. They where very patient with all of our questions and made sure to answer them with lots of detail. The facility was just a little out of our price range and was not in my dads budget.
Anonymous - Family/friend
Memory Care
March 25, 2017
So far, so good!
My loved one is still adjusting since her move into Vista Springs. I feel I would recommend this community because the staff has been good to her. From what I can tell, they have been accommodating and friendly. The facility is clean and maintained well. It has been a good experience so far.
Anonymous - Toured community
Memory Care
January 16, 2017
We moved my mother into Vista Springs Northview over a year ago and we couldn't be happier. The staff are very nice and our Mom loves the daily activities. We are pleased and would recommend Vista Springs Northview.
Viewing 1-12 out of 12 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.
Frequently Asked Questions about The Cortland Northview
The Cortland Northview offers Studio. Learn more.
A Place for Mom has scored The Cortland Northview 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (616) 364-4690 to reach a resident at The Cortland Northview.
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