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TerraBella Pheasant Ridge

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4435 Pheasant Ridge Rd, Roanoke, VA 24014

9.1
Review score
63 reviews
Add review
9.1
Review score
63 reviews
5 star
48%
4 star
33%
3 star
8%
2 star
3%
1 star
8%
See all reviews
8.3
Review score
9067 reviews
237 facilities
For pricing & availability:
(866) 374-4058
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TerraBella Pheasant Ridge
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TerraBella Pheasant Ridge
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James
-
Child of resident/client
5.0
TerraBella Pheasant Ridge
[name removed] and [name removed] are the best. Any questions or needs were taken care of and answered asap. They let us use the actives room for some special events for my mom. We are a big holiday and birthday family. The best thing is that if can't her on the phone someone would go

About the facility
TerraBella Pheasant Ridge

Nestled in the picturesque forested lands of the Shenandoah Valley, Pheasant Ridge Senior Living Community provides assisted living and memory care in a serene atmosphere. Located in historic Roanoke, Virginia, this expansive, multi-story community features colonial-style design elements, elegant divided-pane windows, and distinctive red brick accents. With Roanoke being a major regional center, residents can access big-city resources while retaining the joys of semi-rural living.

Make the most of each day at Pheasant Ridge Senior Living Community. The compassionate caregivers provide discreet personal care support, including assistance with dressing, bathing, transferring, and medication management. Memory care residents receive personalized, person-centered care through the In the Moment program. The staff also offers the H20-To-Go and the Taste and Tell programs to help stimulate thirst and appetite in memory care residents.

At Pheasant Ridge Senior Living Community, residents can stay active by participating in the engaging activities designed to keep residents engaged. Seniors can relax with friends and family in the bright and well-maintained indoor common areas or treat themselves to some pampering in the on-site beauty salon and barbershop. Residents can also enjoy healthy meals made from fresh ingredients in the spacious dining room.

Learn more about Pheasant Ridge Senior Living Community by reaching...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for TerraBella Pheasant Ridge

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at TerraBella Pheasant Ridge

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TerraBella Pheasant Ridge
TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

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9.1
Review score
63 reviews
9.1
Review score
63 reviews
5 star
48%
4 star
33%
3 star
8%
2 star
3%
1 star
8%
9.5
Review score
31 reviews
9.5
Review score
31 reviews
5 star
68%
4 star
16%
3 star
3%
2 star
3%
1 star
10%
9.3
Review score
43 reviews
9.3
Review score
43 reviews
5 star
37%
4 star
40%
3 star
21%
2 star
2%
1 star
0%
8.8
Review score
44 reviews
8.8
Review score
44 reviews
5 star
75%
4 star
14%
3 star
9%
2 star
0%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at TerraBella Pheasant Ridge

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Gluten-free
  • Low / No Sodium
  • Special Dining Programs
  • International Cuisine
  • Meals Provided
  • Anytime Dining
  • Room Service
  • Vegan
  • Organic
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Barber Shop
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Indoor Atrium
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Cooking Classes
  • Visiting Rabbi
  • Stretching Classes
  • Live Musical Performances
  • Gardening Club
  • Karaoke
  • Dances
  • Pet-focused Programs
  • Wii Bowling
  • Jewish Services
  • Protestant Services
  • Holiday Parties
  • Yoga / Chair Yoga
  • Activities On-site
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Birthday Parties
  • Trivia Games
  • Activities Off-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Sensory-based Programs
  • Live Well Programs
  • Devotional Activities Offsite
  • Happy Hour
  • Art Classes
  • Day Trips and Outings
  • Catholic Services

Reviews

for TerraBella Pheasant Ridge

9.1Review score63 reviews
9.1
Review score
63 reviews
5 star
48%
4 star
33%
3 star
8%
2 star
3%
1 star
8%
Discovery Management Group
8.3
Review score9067 reviews237 communities
Write a review
A Place for Mom has scored TerraBella Pheasant Ridge with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, TerraBella Pheasant Ridge has 63 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.4
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored TerraBella Pheasant Ridge with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, TerraBella Pheasant Ridge has 63 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Logo for Discovery Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 63 reviews
Marcela - Family/friend
Assisted Living
October 24, 2024
2.0
Verified Review
Has room for improvement
Communication would be a great improvement! I signed up for two showers a week and it was weeks before the first shower... my mother stunk! Residents do not seem happy... my Mother was definitely not happy! Food was good and the cafeteria staff was very nice! They did not live up to making the bird feeders happen. My Mother loves wildlife and it brings her joy. Old people in assisted living don't have many joys. Great sales pitch, but they didn't follow through.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
5
Activities
1
Value for Cost
2
James - Family/friend
Memory Care
September 4, 2024
5.0
Verified Review
TerraBella Pheasant Ridge
[name removed] and [name removed] are the best. Any questions or needs were taken care of and answered asap. They let us use the actives room for some special events for my mom. We are a big holiday and birthday family. The best thing is that if can't her on the phone someone would go Check on her and let me know how she was doing. I would and already have recommended them to others.
Anonymous - Family/friend
Memory Care
August 15, 2024
3.0
Verified Review
My dads treatment was fine. Were they lacked was communicating with the family. Promised were made but not kept.
A couple of nurses were awesome. Overall I was disappointed. My mother was not treated with the respect she deserves. My dad was the patient. My mom expected better communication.
Cleanliness
4
Friendliness
2
Care Services
3
Staff
2
Value for Cost
3
Sheri - Family/friend
Assisted Living
May 2, 2024
5.0
Verified Review
Review for TerraBella Pheasant Ridge
They were always ready to answer any questions I had my mom is currently in her own home, but if the time comes when she has to have assisted living, I would have my mom go to Terra Bella Pheasant Ridge. I honestly think that the staff made my mom feel at home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 22, 2024
4.0
Verified Review
I would recommend
It's a very pretty environment in the common areas and landscaping. They decorate nicely for all holidays. My mother is total care and most visits her room is not clean and bed not made. They were short staffed until recently so it's getting better. She's been in about 6 facilities in ny and Va. I would say it's the second best facility.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
February 14, 2024
4.0
Verified Review
Review for TerraBella Pheasant Ridge
The services are great, and they seem to be a good for the cost of the facility. I am disappointed that some treats and items go missing, but that's probably a problem at any facility.Terra Bella was the best facility we toured for the price, and their staff seemed caring, friendly, and professional. The areas were all bright and well maintained.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Value for Cost
5
David - Family/friend
Memory Care
December 1, 2023
5.0
Verified Review
Greatly satisfied!
TerraBella Pheasant Ridge was fantastic the whole time that my loved one was a resident there. The staff was fantastic and went out of their way to take care of my loved one. The pricing was some of the best in the valley and we checked everybody. The housekeeping was great. The move in and out process was very easy and we had no problems.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 6, 2023
3.0
Verified Review
Review for TerraBella Pheasant Ridge
Overall I've been disappointed. The care level is what I expected. However they don't follow through with phone calls or relaying info. As part of my father's daily care my mother is suppose to receive a call with a daily report. She rarely gets it. Some nurses have been a positive, some have literally laughed at my mom.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
3
Value for Cost
3
Anonymous - Toured community
Memory Care
August 4, 2023
1.0
Verified Review
Tour experience
We didn't like Terrabella Pheasant Ridge. The facility was very outdated and dirty. The staff was unfriendly. Their prices were high.
Anonymous - Family/friend
Memory Care
June 16, 2023
5.0
our families experience
We are very happy with TerraBella Pheasant Ridge. My mom is well taken care of and participating in common areas, which she didn't do beforehand. Every single staff member have been and continue to be very welcoming. Based on the experience we have had so far, we would recommend the community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jamie S - Industry reviewer
Assisted Living
May 9, 2023
5.0
Great people to care for your loved one
These people, to include the CNAs, Med-techs, director of nursing [name removed], administrator, and activities director [name removed] are AMAZING! They care for your loved ones and make sure they get the care they deserve
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Industry reviewer
Assisted Living
May 9, 2023
5.0
Activities
I am impressed with the activities at Terra Bella Assisted Living and Memory Care. They offer fun crafts, games, wine socials and community outings to restaurants and local merchants. They are always open to suggestions on new places to go! The staff is friendly and helpful. It's all about the fun!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Carol J
Assisted Living
May 8, 2023
5.0
Very nice and homey place!
My mother was there for approximately two years ! She did enjoy her time there. And there was always something to do. The activities were amazing! There was balloon volleyball, concerts, Bible study, BINGO was her favorite! They had games, puzzles along with wine and cheese tasting! Sunday Church services every week and some sing alongs! The staff was good to the residents and their families. The food was good and snacks were always available! You really could go wrong with them! My Mama was special to us and we made sure she was taken care of and well entertained!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Lisa Ferguson - Family/friend
Assisted Living
May 6, 2023
5.0
Wonderful place for Mom to live. Love this community!!
My Mom loves living here at Terrabella Pheasant Ridge. The community here is warm and friendly. She receives Excellent care. The nursing staff is very efficient and caring. The community is always hoping with activities. The Celebration Director schedules the day full of games, crafts, music and other activities. The grounds are beautiful. I would recommend this place to all my family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Heather - Family/friend
Assisted Living
May 4, 2023
5.0
Love and Caring
When your loved one requires Assisted Living and/or Memory Care there is a difference in a company being fully staffed with employees vs. being staffed with employees who truly show they care and love the residents. That is the feeling you get when you engage with Pheasant Ridge. Ensuring quality of life is very important and it shines through. The activities program is one of the best I have seen and there is always events and activities to bring the residents together and give them excitement and joy during the day.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michael Rayl - Family/friend
Assisted Living
February 3, 2023
5.0
Wonderful facility and professional and caring staff
My mother has has been here for three years. We have been extremely satisfied with the care, professionalism, cleanliness, activities, individual attention and the staff that work so hard to be sure all residents are taken care of. If we need anything, they are very prompt and willing to work with us. We are so impressed and grateful for the care she is receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sharel Hagadone - Resident/client
Assisted Living
January 26, 2023
5.0
8 sibly's are happy with this place
Our father is in a wheelchair now. He gets good care. The staff has been very helpful, they answer all our questions so we are not kept in the dark. My father, who can be picky about his food, finds the food satisfying.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pam - Family/friend
Memory Care
December 24, 2022
1.0
Would not again if had a chance.
Use your own judgement but you will never know unless you are there long enough! Do a lot of work before you choose here. You must stay involved if your loved one needs any kind of special attention...
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
November 8, 2022
4.0
Verified Review
Happy with our choice
My loved one is in a safe environment, the food is good, and I just overall think it is a very nice place. The staff are all very patient with the residents. I like what I see when I go in as far as interaction between the staff and residents who are out. The activities are good, but I do think they need to improve on the encouragement and getting more people out of their rooms to go do those activities. If I had to do it all over again, I would still choose TerraBella Pheasant Ridge.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 2, 2022
3.0
Verified Review
Our families experience
[name removed] is a great director, it is a nice community but it needs some improvements
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
5
Value for Cost
3
Viewing 1-20 out of 63 reviews

Neighborhoods
around TerraBella Pheasant Ridge

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about TerraBella Pheasant Ridge

TerraBella Pheasant Ridge offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored TerraBella Pheasant Ridge 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 725-1120 to reach a resident at TerraBella Pheasant Ridge.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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